Database Engineer-MySQL

Job Title: Customer Service Executive (Voice/Blended)

Company: BikeFixUp

Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)

📌 Role Overview

We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.

📋 Job Details

Salary: ₹10,000 – ₹15,000 per month (fixed)

Shift Timings: 9:00 AM – 6:00 PM

Working Days: 6 days a week (Rotational Offs)

Job Type: Full-time, Work from Office

🎯 Key Responsibilities

Handle incoming customer calls and queries professionally.

Provide accurate information about our services and pricing.

Resolve customer complaints and follow up to ensure satisfaction.

Maintain basic records of customer interactions in our system.

✅ Requirements

Education: Minimum 12th Pass / Graduate.

Experience: 0–1 year (Freshers are welcome to apply!).

Communication: Good command over Hindi and basic English.

Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.

Skills: Basic computer knowledge and a polite phone manner.

Qualifications

● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical

experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,

Statistics, Operations Research, Management Science)

● 3+ years experience with data analysis and metrics development

● 3+ years experience analyzing and interpreting data, drawing conclusions, defining

recommended actions, and reporting results across stakeholders

● 2+ years experience writing SQL queries

● 2+ years experience scripting in Python

● Demonstrated curiosity in and excitement for Web3/blockchain technologies

● Interested in learning new technologies to solve customer needs with lots of creative freedom

● Strong communication skills and business acumen

● Self-starter, motivated by an interest for developing the best possible solutions to problems

● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus

Vice President (Product Management) - Y Combinator backed Shopify-like platform

About Merito :-

- We are working with the mission to change the way hiring is done.

- The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.

About Our Client :

- Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online.

- Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.

- Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.

- We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.

Job Description :-

Here we're shaping the future of the creator economy to realize our dream of creating a world with no boring jobs.

We are looking for an experienced Vice President, Product Management to lead and own our Product strategy and execution to drive our business goals. As our VP, Product, you will lead the product management team to determine priorities across PODs, develop the product roadmap, and lead its execution, in partnership with our Product Development, Engineering, Sales and Marketing teams.

Our work environment is fast-paced, with a collaborative atmosphere. We are passionate about delivering innovations that empower Creators to become Entrepreneurs and realize their full potential. We are looking for a Product leader to bring in and instill a philosophy for how we work and deliver world-class products.

Our Product Management team's core mission is to delight customers resulting in Product Led Growth. We obsessively seek to understand customers' perspectives, have a bias toward data-driven action, and can break down complex problems into steps that drive product roadmaps. Product managers also serve as product owners, leading product teams and driving cross-functional collaboration on a day-to-day basis.

We value the following traits in our product management leaders:

- Stewards: We put the needs of our customers and our business ahead of our own egos

- Leaders: We lead by example, inspiring and motivating those around us

- Hi-Lo: We are both strategic and hands-on, detail-oriented when necessary.

- Generalists: We are equally comfortable working on all parts of the product stack

- Evidence-driven: We base our ideas on data and measure the results of those ideas.

- Resource-aware: We are resource-efficient in everything we do.

Responsibilities :-

- Lead and evangelize as we execute on our product vision and product strategy across the company

- Set up processes that ensure smooth coordination between the Product team with other teams

- Drive growth product initiatives to existing services

- Review business and product results regularly with leadership, suggesting changes to the business or product plans.

- Manage, motivate, coach, and develop a team of product managers.

- Coordinate roadmaps across teams

- Manage requirement and design reviews

- Collaborate with cross-functional peers to solve complex problems.

Requirements :-

- Passion and alignment with our core vision of A world with no boring jobs

- 3+ years product management experience, ideally with previous VP-level responsibilities

- Work history in both core product development (e.g. product/market fit) and growth product initiatives (e.g. SEO, funnel optimization)

- Consumer SaaS product experience as well as experience in one of the following areas: E- Commerce and E-Learning, digital content and community.

- Experience with SEO, growth product execution, content strategy development

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar Python expert to help develop and deploy our AI pipeline. The main task will be deploying models and algorithms developed by our AI team, and keeping the daily production pipeline running. Our pipeline is centered around several microservices, all written in Python, that coordinate their actions through a database. We’re looking for developers with deep experience in Python including profiling and improving the performance of production code, multiprocessing / multithreading, and managing a pipeline that is constantly running. AI/ML experience is a plus, but not necessary. AWS / docker / CI/CD practices are also a plus. If you are a gamer or streamer, or enjoy watching video games and streams, that is also definitely a plus :-)

You will be responsible for:

• Building Python scripts to deploy our AI components into pipeline and production
• Developing logic to ensure multiple different AI components work together seamlessly through a microservices architecture
• Managing our daily pipeline on both on-premise servers and AWS
• Working closely with the AI engineering, backend and frontend teams

You should have the following qualities:

• Deep expertise in Python including:
• Multiprocessing / multithreaded applications
• Class-based inheritance and modules
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Understanding Python performance bottlenecks, and how to profile and improve the performance of production code including:
• Optimal multithreading / multiprocessing strategies
• Memory bottlenecks and other bottlenecks encountered with large datasets and use of numpy / opencv / image processing
• Experience in creating soft real-time processing tasks is a plus
• Expertise in Docker-based virtualization including:
• Creating & maintaining custom Docker images
• Deployment of Docker images on cloud and on-premise services
• Experience with maintaining cloud applications in AWS environments
• Experience in deploying machine learning algorithms into production (e.g. PyTorch, tensorflow, opencv, etc) is a plus
• Experience with image processing in python is a plus (e.g. openCV, Pillow, etc)
• Experience with running Nvidia GPU / CUDA-based tasks is a plus (Nvidia Triton, MLFlow)
• Knowledge of video file formats (mp4, mov, avi, etc.), encoding, compression, and using ffmpeg to perform common video processing tasks is a plus.
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience:  4 years to 8 years

About Sizzle

Sizzle is building AI to automate gaming highlights, directly from Twitch and YouTube videos. Sizzle works with thousands of gaming streamers to automatically create highlights and social content for them. Sizzle is available at www.sizzle.gg. 

What you will be working on:

• Apply strategic thinking to design and deliver aesthetically pleasing innovative user-centric design and experiences across web and mobile platforms and devices
• Produce user flows, wireframes, prototypes (for stakeholder discussions/approvals), user interface specifications, and final graphics with a strong visual design element
• Drive the development and communication of design guidelines, patterns, and libraries- Keep a keen eye for detail and a passion for - pixel-perfect- fit and finish

What makes a great Product Designer for University Living?

• 3-6 years of experience in Product (UI/UX) Design
• At least B.Tech. degree with a background in consumer internet products
• Proficiency in Adobe XD, Sketch, Photoshop, CorelDraw, Illustrator, OmniGraffle, or other visual design and wire-framing tools
• Demonstrable UI design skills with a strong portfolio
• Strong believer in mobile-first and responsive design
• Understands the latest in visual and interaction design trends.
• Understanding of HTML5, CSS4, JavaScript, Bootstrap 4
• Familiarity with development frameworks such as Angular, React

Why should you join us?

• Compensation is better than Market Standards
• ESOPs (for exceptional candidate)
• Exposure with advanced technology
• Free Healthcare
• Provident Fund Allowance
• Monthly Rewards & recognition Program
• Competitive Annual Appraisals & Internal Promotions

Skills required:

1. PHP 7.x, MySQL 5.x

2. Must have experience of 5+ years with core OOP

3. Must have experience in MVC framework Laravel ( Must ) , CakePHP (2/3), CodeIgnitor, deep understanding of MVC architectures etc.

4. jQuery, BootStrap, JavaScript, CSS3, HTML5, AngularJS.

5. Must have Version Control knowledge of Git (preferred), SVN.

6. Must have experience in REST, SOAP API creation and integration for mobile applications.

7. Must be good in scalable programmng and coding PSR standards.

Responsibilities:

1. Ability to handle work independently.

2. Ability to work with large database, can create database and optimize.

3. Able to communicate easily with iOS and Andriod teams.

4. Can solve technical issues and have strong debugging skill.

5. Ability to build strong architecture and analytical skills.

6. Know SDLC and Agile development methodology.

7. Can use latest collaboration tools like Jira, BitBucket, Confluence.

8. Must have developed on SaaS base web applications and enterprise applications.

9. Must be knowing about current technology trends.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.