Sr.Engineering Manager

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, CorelDraw and Photoshop)
• Must have video creation experience
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills.
• Experience 3+ yrs

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

JOB DESCRIPTION - BUSINESS DEVELOPMENT TRAINEE LTD 

Greetings from SKOLAR! This is an expression of an interest in participation in the recruitment process at your college for the final year students. 

Company Profile: SKOLAR aims to provide the finest project based education to learners, helping them in getting placed in their dream companies by providing them with the right training and path to outperform their interviews. We dedicate our platform to providing you with the very best mentorship on our courses, with an emphasis on Interactive learning style, a great mentorship workaround, and affordability across all the courses thus helping students achieve more holistic education and prepare them for better career opportunities.

Designation : Business Development Trainee

Eligibility : Graduation/Post Graduation (Minimum 50%) 

Roles and Responsibilities : ● Work closely with the Sales and Marketing team in assisting the growth of the business by acquiring new business leads. 

● Pitch and promote SKOLAR's services to prospective clients 

● Career counselling of prospective students and understanding their learning objectives to offer relevant products to them 

● Build sales leads through referrals and cold calling to generate sales (monthly target/revenue oriented) 

● Collaborate with the Sales and Marketing team to plan and oversee new marketing initiatives ● Set up meetings to prepare and deliver pitches to prospective clients 

● Follow up with potential clients 

● Work with team members to identify and manage risks 

 Job Skills & Qualification: ● Graduation in any degree

● Strong communication skills 

● Critical and out-of-the-box thinking 

● Excellent organisational and leadership skills 

● Ability to perform well under pressure in a fast-paced environment ability 

● to work in a target driven environment. 

Working Days: 6 days work/week (Saturday and Sunday Mandatory working) 

Probation Period: 4 Months 

PACKAGE During Training/Probation Period: INR 18,000 + up to INR 15,000 (Incentives). (First 10 days Unpaid): Candidates will undergo a 10 Days training period. 

Post Training/Probation Period:4 to 6 LPA + 3 LPA(Based on performance during Probation period). 

The Benefits and Perks of Becoming a BDA/BDI Incentives are given out on a monthly basis, with top performers receiving bonuses and recognition

Role:  Java Plugin Developer

• Sound knowledge and hands-on experience in building a software application using Java 
• Proficient in Core Java (OOPs, Design Patterns, Stream API, Multithreading, Generics).
• Good understanding of OSGi,Eclipse RCP and Plugin development

Android Developer, Gurgaon

About Hive  

Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent  automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated  training data sourced and annotated by our distributed workforce of more than 2 million contributors  globally. Hive's APIs enable use cases including automated content moderation, contextual advertising,  advertising and sponsorship measurement, document parsing, and more. We process billions of API requests  per month for many of the world's largest and most innovative companies.  

Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn  Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 220 employees globally in our San Francisco and Delhi offices. 

About Role  

In order to execute our vision, we need to grow our team of best-in-class engineers. We are looking for  talented Android developers who will thrive in an autonomous engineering-driven environment. You will  take ownership of a product and have the ability to shape product direction.  

Responsibilities  

• Design and develop a delightful Android application for our users, with a focus on simplicity of use and high-performance  
• Write product-independent code and design modular APIs to be used across all of our products  
• Work across disciplines with team members from front-end, backend, design, and product  
• Help ensure we’re bug-free by writing unit-tests, and regularly communicating with our QA team  
• Actively participate in product decisions, ensuring we set reasonable development deadlines  

Requirements  

• Strong development skills with Kotlin/Java and the Android SDK  
• You have an understanding of MVP and / or MVVM  
• You understand the ins and outs of RESTful web services  
• You have experience developing, releasing, and maintaining Android applications on top of RESTful  APIs 
• You have fundamentals in OO-design, data structures, and problem solving 
• You have great communication skills and ability to work with others  
• You have experience shipping quickly and often, while still maintaining test coverage 
• You are a team player-no job is too small or too big!  

As Product Manager for Plum  you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role, please check this link <https://a16z.com/2012/06/15/good-product-managerbad-product-manager/" target="_blank">https://a16z.com/2012/06/15/good-product-managerbad-product-manager/>

1. Strategic planning and managing all stages of Product Life Cycle
2. Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
3. Develop functional, technical and designs specifications for the product
4. Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
5. Research and understand competitive offerings in your sector

1. An enthusiastic individual with 5+ years of experience in product management.
2. We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
3. We ll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

You will closely work with technology, design, sales and customer care teams. You ll report to the head of product development.

Challenging opportunity, tough problems and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a whole load of benefits to make your stay enjoyable with Xoxoday.