Sr.Engineering Manager

About Yocket

Founded in 2015, Yocket is India’s largest and most active platform for students planning to study abroad. We’ve helped over 1 million students connect with top universities like Harvard, MIT, Stanford, Oxford, and UC Berkeley.

Our platform simplifies the entire journey from test prep to university shortlisting, admissions counseling, loans, and visa assistance. With partnerships spanning 12+ lenders and having facilitated loans worth over ₹1,500 Crores, Yocket is reshaping the international education experience for Indian students.

About the Role

We’re looking for a Growth Associate to lead and scale our pre-sales and engagement efforts for undergraduate students. If you're someone who thrives on crafting growth strategies, enjoys working with data, and can execute campaigns that move the needle this role is for you.

What You’ll Do:

• Design and implement growth strategies to increase student acquisition and engagement.
• Analyze the market and competitors to identify new opportunities.
• Lead campaigns across digital channels to attract and convert undergraduate users.
• Optimize onboarding flows and engagement strategies to reduce churn and increase lifetime value.
• Track and report on key growth metrics from conversion rates to user retention.
• Collaborate closely with marketing, sales, product, and counseling teams.
• Propose new ideas to scale impact and improve student experience.

What You Bring:

• 1–3 years of experience in growth, marketing, user acquisition, or customer lifecycle roles.
• Strong understanding of funnels, engagement metrics, and campaign performance tracking.
• A data-driven mindset comfort with tools like Excel, dashboards, or CRMs.
• Excellent communication and collaboration skills.
• Bonus points for EdTech, startup, or subscription-based experience.

Why Join Yocket?

• Work at the forefront of India’s EdTech revolution in study abroad.
• High ownership, fast-paced environment with room for innovation.
• Collaborative and transparent culture your voice matters.
• Hybrid work flexibility.
• Medical insurance and mental health support included.

Ready to drive real impact in students' lives?

Apply now and be part of a mission-driven team helping the next generation of global learners.

Key Responsibilities:

• Prepare the most effective sourcing approach and plan based on the final requirements, including sourcing platforms, acquisition pitch, acquisition funnel, etc.
• Drive the sourcing efforts and ensure the right quality of candidates are sourced based on the requirements and within the committed timelines.
• Communicate role specifications and terms to the candidates clearly and transparently.
• Drive negotiations with the candidates and help resolve their queries and concerns effectively.
• Communicate any specific requests or modifications required by the candidate to the Engagement Manager proactively.
• Ensure a clear track of progress, transparency, and coordination within the Expert team.
• Screen applicants on call to ensure they meet the necessary technical qualifications and requirements for the respective roles.
• Evaluate candidates' technical skills, knowledge, and abilities based on the job description.
• Provide constructive feedback and maintain detailed records of candidates' technical evaluations, feedback, and assessment outcomes.
• Generate regular reports on sourcing activities and other relevant data points.
• Stay updated with emerging technologies, industry trends, and best practices in technical screening methodologies.
• Continuously refine and optimize the technical sourcing process to enhance efficiency, effectiveness, and candidate experience.

Role Overview:

The AI Research Intern will focus on natural language processing (NLP) and working with large language models (LLMs). They will assist in refining and testing the retrieval-augmented generation (RAG) system for CopilotGTM.

Key Responsibilities:

• Assist in developing and refining NLP models to answer customer queries.
• Research and implement improvements to minimize hallucinations in the LLM.
• Test RAG model configurations and provide feedback to improve accuracy.
• Work with the engineering team to improve real-time product recommendations and responses.
• Analyze datasets and fine-tune models for specific use cases (e.g., sales, compliance).

Skills Required:

• Strong understanding of NLP and familiarity with LLMs (GPT, BERT, etc.).
• Basic coding experience in Python.
• Knowledge of data handling, data processing, and model training.
• Problem-solving ability and eagerness to experiment with new techniques.

Preferred:

• Experience with libraries like Hugging Face, PyTorch, or TensorFlow.
• Familiarity with retrieval-augmented generation (RAG) systems.

• Superb skills and experience using Salesforce

• Support account management efforts and client relationships

• Keep Track of all current opportunities in the pipeline and follow up with clients as to the status of their proposal

• Find new sources for clients (web searches, meetings, Linked In)

• Discover,Develop and Support negotiations with new supply partners for sample/recruits for patient and health care audiences

• Help create and continue to improve bidding, project management and communications for data collection sales

• Use of Salesforce to document opportunities and other presales efforts

• Responsible for pre-sales recruitment proposals and working with vendors 

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.