Application Support Engineer

Core Responsibilities:

• Design, develop, and maintain backend services using Python or Golang.
• Write clean, efficient, and well-documented code following best practices.
• Build and consume RESTful APIs and microservices.
• Collaborate with QA, DevOps, and product teams for smooth feature delivery.
• Participate in peer code reviews and technical discussions.
• Debug and fix issues, ensuring system stability and performance.
• Continuously learn and apply new technologies and tools in backend development.

Experience and Expertise:

• 0–2 years of software development experience (internships or projects acceptable).
• Proficiency in at least one backend programming language (Python or Golang).
• Strong understanding of object-oriented programming and software fundamentals.
• Knowledge of data structures, algorithms, and database concepts.
• Familiarity with Linux-based development environments.
• Exposure to Git and version control workflows.

Skills:

• Strong analytical and problem-solving ability.
• Willingness to learn, adapt, and take ownership.
• Effective communication and teamwork skills.
• Curiosity for emerging technologies, including AI-driven development, backend technologies, distributed systems, and modern engineering practices.

Job Description:

Position: Python Technical Architect

Major Responsibilities:

●           Develop and customize solutions, including workflows, Workviews, and application integrations.

●           Integrate with other enterprise applications and systems.

●           Perform system upgrades and migrations to ensure optimal performance.

●           Troubleshoot and resolve issues related to applications and workflows using Diagnostic console.

●           Ensure data integrity and security within the system.

●           Maintain documentation for system configurations, workflows, and processes.

●           Stay updated on best practices, new features and industry trends.

●           Hands-on in Waterfall & Agile Scrum methodology.

●           Working on software issues and specifications and performing Design/Code Review(s).

●           Engaging in the assignment of work to the development team resources, ensuring effective transition of knowledge, design assumptions and development expectations.

●           Ability to mentor developers and lead cross-functional technical teams.

●           Collaborate with stakeholders to gather requirements and translate them into technical specifications for effective workflow/Workview design.

●           Assist in the training of end-users and provide support as needed

●           Contributing to the organizational values by actively working with agile development teams, methodologies, and toolsets.

●           Driving concise, structured, and effective communication with peers and clients.

Key Capabilities and Competencies Knowledge

●           Proven experience as a Software Architect or Technical Project Manager with architectural responsibilities.

●           Strong proficiency in Python and relevant frameworks (Django, Flask, FastAPI).

●           Strong understanding of software development lifecycle (SDLC), agile methodologies (Scrum, Kanban) and DevOps practices.

●           Expertise in Azure cloud ecosystem and architecture design patterns.

●           Familiarity with Azure DevOps, CI/CD pipelines, monitoring and logging.

●           Experience with RESTful APIs, microservices architecture and asynchronous processing.

●           Deep understanding of insurance domain processes such as claims management, policy administration etc.

●           Experience in database design and data modelling with SQL(MySQL) and NoSQL(Azure Cosmos DB).

●           Knowledge of security best practices including data encryption, API security and compliance standards.

●           Knowledge of SAST and DAST security tools is a plus.

●           Strong documentation skill for articulating architecture decisions and technical concepts to stakeholders.

●           Experience with system integration using middleware or web services.

●           Server Load Balancing, Planning, configuration, maintenance and administration of the Server Systems.

●           Experience with developing reusable assets such as prototypes, solution designs, documentation and other materials that contribute to department efficiency.

●           Highly cognizant of the DevOps approach like ensuring basic security measures.

●           Technical writing skills, strong networking, and communication style with the ability to formulate professional emails, presentations, and documents.

●           Passion for technology trends in the insurance industry and emerging technology space.

Qualification and Experience

●           Recognized with a Bachelor’s degree in Computer Science, Information Technology, or equivalent.

●           Work experience - Overall experience 10-12 years

●           Recognizable domain knowledge and awareness of basic insurance and regulatory frameworks.

●           Previous experience working in the insurance industry (AINS Certification is a plus).

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.

Specific Responsibilities will include:

• Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
• Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
• Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
• Hire and mentor junior engineers
• Doing code reviews, unit and performance testing of the code.
• Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.

The successful candidate will need:

• Demonstrated success designing and developing complex cloud based solutions
• Solid CS fundamentals with one or more areas of deep knowledge
• Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
• Data driven decision process
• Relies on automation testing instead of manual QA
• Experience in working with Google cloud, AWS or Azure is preferred

We would prefer the candidate work from our Mumbai office for alteast first 6 months.

Exp - 4-6 years

Immediate joiners preferred

Location - Bangalore

Java + Spring boot 

Microservice 

MYSQL 

Design principal 

-Clear Communication: Practice clear and concise communication to effectively convey technical concepts.

- In-Depth Knowledge: Be prepared to provide detailed insights into experiences with specific technologies and tools, showcasing expertise.

- Specific Examples: Share real-world examples or projects where they have applied the mentioned technologies to demonstrate practical knowledge.

- Problem-Solving Skills: Be ready to discuss how they have solved real-world technical challenges in previous roles.

- Continuous Learning: Emphasize a commitment to continuous learning and staying updated with industry trends, especially in rapidly evolving fields like cloud technologies.

• 5+ years of software development experience including 4+ years of deep, hands on experience in building highly scalable web-based backend applications using Java and Spring ecosystem
• BE/BTech in Computer Science or a related field or equivalent practical experience
• Great problem-solving skills with solid data structures and algorithms knowledge
• Has extensively used the Spring ecosystem – Spring Boot, REST API Development, ORM tools like Hibernate
• Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Profound insight of Java and JEE internals (Class loading, Multi-Threading, Memory Management, Transaction management etc)
• Experience of coaching and mentoring junior developers with good delegation and time-management skills
• Implemented CI/CD in any of the projects done
• Strong understanding of Agile and Lean software development processes and practices
• Excellent knowledge and hands-on experience of Elastic Search
• Has designed relational databases; conversant with SQL
• Knowledge of Jenkins/ Docker and Devops
• Knowledge of Redis or similar technology
• Worked with some or all of these AWS services: EC2; lambda; SQS/SNS; Elastic Search, Transcoder
• Understanding and experience of building services and applications using principles of service-oriented architecture, preferable using REST or SOAP
• Contributed in the creation of end-to-end automation tests (functional or non-functional)
• Worked with WebSocket, Push notifications etc

• Experience in ELK stack
• Knowledge of Video tools like FFMPEG, Wowza / Node Media Streaming
• Understanding of different video formats, streaming, CDN etc
• Understanding of Machine Learning Models, Pipelines etc

Out of many tools and technologies, we use Java, MongoDb, Cassandra, Redis, Twem, Netty extensively for our back-end development.

• Leading the entire Backend platform for a product portfolio.
• End to end delivery new features.
• Evolving the architecture for performance and scalability.
• Design, develop and own components of a highly scalable, distributed web services platform.
• Constantly strive to improve software development process and team productivity.
• Mentor and train team members
• Lead module development independently

Required background, Knowledge, Skills and Abilities

• 5.5+/ 7+ Years of experience in a scalable product/ecommerce organization·       
• Excellent Java skills, Understanding of Spring framework & MVC approach
• Strong knowledge of Performance optimization and caching techniques.
• Strong Object Oriented Programming concepts, data structure and algorithms
• Experience in developing scalable, fault-tolerant, distributed backend services
• Experience with prevalent design patterns and advanced system designing
• Good experiences with databases and Schema design. We heavily use NoSQL databases
• Strong Problem Solving skills

Roles & Responsibilities:

• Design and Build API/Micro services using Spring boot.
• Experience in Spring Reactive programming.
• Exposure to docker and containerization
• Developing enterprise grade highly scalable java-based application
• Writing test cases using Java testing framework like JUnit, Mockito.
• Proficient understanding of code version tools, such as Git, SVN
• Displaying initiative and an ability to lead others, and develop applications team disciplined manner
• Participating in application solutions including assisting with planning and architectural design, development, resolution of technical issues, and application rationalization.
• Utilizing and applying robust analytic thinking with the ability to identify, debug, and resolve technical issues.
• Achieving significant contributions within a small team of developers to lead teams and deliver solutions within an Agile methodology, whilst ensuring quality, timeliness and team-wide adherence to good architectural practice and guidelines.
• Good Experience in Application Software Design and Development, Object Oriented Analysis and Design (OOAD), Software Testing and Debugging.
• Conduct peer code reviews

Educational Qualifications:

• /MCA /B.Sc.

Software Knowledge Requirements:

• Experience in technologies like PHP (Code Ignitor or Laravel frameworks), Flutter, Java, HTML, CSS, Java Script, Node JS, Python, Rest API, XML/JSON
• Experience in WP CMS framework, Divi Page builder
• Build and Manage Cloud and non-Cloud hosting platforms
• Scheduling Backing up and restoration of Web sites and Domains
• Understanding in Cron job scheduling

Requirements:

• Have experience or self-read knowledge of Agile development methodology
• 1-4 years Website development, CMS framework management and designing
• Development experience on CMS frameworks and worked on Divi page builders and themes, predominantly on WordPress and WooCommerce
• Backend supporting mobile application team for Rest API creations and JSON
• Good in logical reasoning and creative thinking

Responsibilities:

• Prepare project timeline and effort estimations on-demand
• Take ownership of maintaining the delivery timelines of the project team
• Meet delivery timelines and own client communication for the handling projects
• Manage the project people and drive the team with enthusiasm
• Proven track on continuous learning and problem-solving capability and solution finding skill