HR Assistant

Job Description:

Position Type: Full-Time Contract (with potential to convert to Permanent)

Location: Remote (Australian Time Zone)

Availability: Immediate Joiners Preferred

About the Role

We are seeking an experienced Tableau and Snowflake Specialist with 5+ years of hands‑on expertise to join our team as a full‑time contractor for the next few months. Based on performance and business requirements, this role has a strong potential to transition into a permanent position.

The ideal candidate is highly proficient in designing scalable dashboards, managing Snowflake data warehousing environments, and collaborating with cross-functional teams to drive data‑driven insights.

Key Responsibilities

• Develop, design, and optimize advanced Tableau dashboards, reports, and visual analytics.
• Build, maintain, and optimize datasets and data models in Snowflake Cloud Data Warehouse.
• Collaborate with business stakeholders to gather requirements and translate them into analytics solutions.
• Write efficient SQL queries, stored procedures, and data pipelines to support reporting needs.
• Perform data profiling, data validation, and ensure data quality across systems.
• Work closely with data engineering teams to improve data structures for better reporting efficiency.
• Troubleshoot performance issues and implement best practices for both Snowflake and Tableau.
• Support deployment, version control, and documentation of BI solutions.
• Ensure availability of dashboards during Australian business hours.

Required Skills & Experience

• 5+ years of strong hands-on experience with Tableau development (Dashboards, Storyboards, Calculated Fields, LOD Expressions).
• 5+ years of experience working with Snowflake including schema design, warehouse configuration, and query optimization.
• Advanced knowledge of SQL and performance tuning.
• Strong understanding of data modeling, ETL processes, and cloud data platforms.
• Experience working in fast-paced environments with tight delivery timelines.
• Excellent communication and stakeholder management skills.
• Ability to work independently and deliver high‑quality outputs aligned with business objectives.

Nice-to-Have Skills

• Knowledge of Python or any ETL tool.
• Experience with Snowflake integrations (Fivetran, DBT, Azure/AWS/GCP).
• Tableau Server/Prep experience.

Contract Details

• Full-Time Contract for several months.
• High possibility of conversion to permanent, based on performance.
• Must be available to work on the Australian Time Zone.
• Immediate joiners are highly encouraged.

B2B SaaS Sales Specialist – Infosec Ventures

📍 Location: Gurugram

📅 Experience: 2+ Years in B2B SaaS Sales

Who Are We?

At Infosec Ventures, we don’t just incubate ideas—we build cybersecurity ventures that tackle the world's biggest security challenges. Our portfolio includes cutting-edge products like HumanFirewall.io, EmailAuth.io, BugsBounty.com, and SecurityRating.com, each focused on solving real-world security inefficiencies with powerful, ROI-driven solutions.

About The Role

We’re looking for multiple highly driven B2B SaaS Sales people with a passion for cybersecurity to join our Sales Development team. In this role, you’ll be focused on identifying, engaging, and converting potential clients into loyal customers. You’ll be a key contributor in driving the adoption of our security solutions across the SMB and mid-market landscape.

What You'll Be Doing

• Prospect and connect with cybersecurity companies worldwide.
• Build a strong pipeline by identifying key decision-makers through calls, WhatsApp, email, and LinkedIn.
• Set up and conduct compelling product demo calls that convert leads into active deals.
• Take a consultative approach to help clients understand how our products enhance their security infrastructure.
• Maintain detailed records of your pipeline, prospects, follow-ups, and demos.
• Coordinate with distributors and partners to manage sales efforts and align on pipeline progress.
• Prepare budgetary commercials, manage RFPs, and develop tailored presentations for individual client needs.
• Stay informed about competitors and market dynamics to deliver relevant insights and sharp pitches.
• Drive every step of the account closure process, from engagement to signed purchase orders.

What We're Looking For

• 2+ years of B2B SaaS sales experience.
• Strong grasp of cybersecurity product landscape and client needs.
• Exceptional communication, negotiation, and interpersonal skills.
• Hands-on experience in end-to-end sales cycles and enterprise client engagement.
• Independent, self-motivated, and passionate about closing deals.
• Proficiency in tools like Salesforce or similar CRMs is a plus.

Why Join Us?

• Work with visionary founders in a high-growth environment.
• Be part of a company shaping the future of cybersecurity.
• Transparent, fast-paced, and innovation-first culture.

Key Responsibilities:

• Develop and fine-tune large language models for diverse applications.
• Implement and optimize LLMs to create efficient, scalable solutions.
• Build intelligent agents that utilize LLMs to interact and perform complex analytical tasks.
• Collaborate with cross-functional teams to integrate LLM technology into our products and services.
• Conduct research to stay ahead of the latest trends and advancements in generative AI and machine learning.
• Document and present model development processes and results for stakeholders.

Required Qualifications:

• 4-8 years of experience in machine learning, specifically with generative AI and large language models.
• Strong proficiency in Python and familiarity with AI and ML libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.
• Experience in fine-tuning LLMs and deploying AI models in a production environment.
• Proven ability to design and implement AI agents using LLMs.
• Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment.

1. Relevant Experience required 3 to 5 years.
2. Strong proficiency in python programming language along with expertise in backend development framework such as
3. Django or Flask. (DSA and Design patterns are mandatory).
4. Hand on Experience in REST API development and database such as PostgreSQL.
5. Good knowledge of versions control systems like GIT, Bitbucket
6. Implementation testing strategies such as unit testing (PyTest), integration testing and end to end testing 
7. Basic knowledge of Docker/Podman and Jenkins.
8. Good have if they basic knowledge in Mainframe tech such JCL, and TWs.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Come Join Qualifyde’s Interviewing world and be part of the next generation of technical interviews.

QUALIFYDE Tech nerds are a network of software professionals, including software development managers, software engineers, and freelancers covering the full technology stack.

Technical Interviews with QUALIFYDE occur 24/7 with candidates located throughout the world

Conduct interviews based on your own availability — whether that be five times a week, 10 times a week, mornings, nights, or weekends.

Utilize the QUALIFYDE Interviewing infrastructure and process to conduct fair, equitable technical interviews in a wide variety of roles.

Who can apply; -

• Software developers/engineers with hands-on coding experience and experience conducting technical interviews
• Strong Communication Skills in English (Oral & Written)
• Stable, Consistent internet connection
• Equipped with a working webcam