HR Assistant

Location: Nairobi

The Infrastructure Engineer will be responsible for designing, implementing, and maintaining the

organization's infrastructure, including storage solutions, server hardware, bare metal deployments,

SAN switches, and container platforms like OpenShift or Kubernetes. The ideal candidate will

possess strong technical skills and a proven track record in managing and troubleshooting complex

infrastructure environments.

Key Responsibilities

- Storage Management: Design, implement, and manage storage solutions (SAN, NAS, etc.),

including storage allocation, provisioning, monitoring, and troubleshooting. Experience with specific

storage arrays (e.g., Dell EMC, NetApp, HPE) is a plus.

- Server Infrastructure: Manage and maintain server hardware, including physical servers,

virtualization platforms (VMware, Hyper-V), and bare metal deployments.

- Bare Metal Expertise: Experience with bare metal server deployment, configuration, and

management, including understanding of hardware components and their interaction.

- SAN Switch Management: Configure and manage SAN switches (Brocade, Cisco MDS), including

zoning, fabric management, and troubleshooting connectivity issues.

- Containerization (OpenShift/Kubernetes): Design, deploy, and manage OpenShift or Kubernetes

clusters, including application deployment, scaling, and troubleshooting.

- Infrastructure Automation: Develop and implement automation scripts and tools to streamline

infrastructure management tasks.

- Performance Monitoring and Optimization: Monitor infrastructure performance, identify

bottlenecks, and implement solutions to optimize performance.

- Troubleshooting: Diagnose and resolve complex infrastructure issues, collaborating with other

teams as needed.

- Documentation: Create and maintain accurate documentation for infrastructure configurations,

procedures, and troubleshooting steps.

- Security: Implement and maintain security best practices for infrastructure components.

Required Skills and Experience

- Strong understanding of storage technologies (SAN, NAS, etc.)

- Proficiency in server hardware and virtualization platforms.

- Experience with bare metal server deployments and management.

- Knowledge of SAN switches and fabric management.

- Experience with containerization platforms like OpenShift or Kubernetes.

- Proficiency in scripting languages (e.g., Python, Bash) for automation.

- Excellent troubleshooting and problem-solving skills.

- Strong communication and collaboration skills.

- Experience with performance monitoring and optimization tools.

- Familiarity with Linux operating systems.

Preferred Qualifications

- Experience with specific storage array vendors (Dell EMC, NetApp, HPE).

- Experience with specific server vendors (e.g., Dell, HP, Supermicro).

- Experience with specific SAN switch vendors (Brocade, Cisco MDS).

- Experience with cloud platforms (AWS, Azure, GCP).

- Relevant certifications (e.g., RHCE, VCP, MCSE).

We’re seeking a highly experienced and certified Salesforce Platform Architect with deep expertise in Salesforce Platform Solutioning and Administration. This role is pivotal in bridging business needs with technical execution, driving digital transformation across CRM initiatives in the organization. You’ll lead Platform Architecture, solution design, stakeholder collaboration, and platform optimization for high-impact service delivery.

Requirements:

• 10–15 years of hands-on experience in Salesforce, with strong exposure to Architecting solutions across Financial Services Cloud, Data Cloud and Marketing Cloud.
• Salesforce certifications such as Platform Architect, Financial Services Cloud Consultant, Service Cloud Consultant, or Application Architect.
• Proven ability to translate financial business processes into technical solutions.
• Experience with Enterprise Integrations with Salesforce.
• Experience with contact center technologies, including CTI integration, case routing, and service analytics.
• Strong understanding of financial products, customer lifecycle management, and regulatory compliance.
• ⁠Proficiency in Apex, Flow, Lightning Components, and data modeling.
• Knowledge of Genesys Cloud, API Gateways like Apigee is an added advantage.

Key Responsibilities:

• ⁠Act as the strategic interface between business units and technical teams to align Salesforce capabilities with programs/projects and business goals.
• ⁠Perform all activities in defining architecture, detailed design and solution approach for CRM centric programs in the enterprise.
• ⁠Support implementation and optimization of Salesforce FSC and Service Cloud for contact center operations.
• ⁠Design scalable solutions for customer onboarding, relationship management, and service automation.
• ⁠Integrate Salesforce with core systems, data platforms, third-party apps, and telephony platforms (e.g., CTI, IVR).
• Ensure compliance with financial regulations and data privacy standards.
• ⁠Conduct stakeholder workshops, training sessions, and platform demos to drive adoption.
• ⁠Stay current with Salesforce releases, especially FSC, Data Cloud, Marketing Cloud and AI-driven service enhancements

Role Title

Team Lead| Software Development

Description

The candidate will be required to build towards the future by constantly innovating and problem-solving. Should be passionate about the customer experience journey, highly motivated, intellectually curious and analytical. Conceptualize, rationalize and drive multiple simultaneous projects to deliver engineering work across the portfolio within deadlines and budgets. Experience in managing high performing individuals, building roadmaps, defining processes, delivering projects as well as analyzing cost/benefit of feature selection and communicating results throughout the organization.

Responsibilities  Work across teams to organize and accelerate delivery by ensuring all teams are delivering in a coordinated manner.

 Understand the business strategy and design approaches within product, program or domain effectively.

 Regularly review metrics and proactively seek out new and improved data / mechanisms for visibility, ensuring the program stays aligned with organization objectives.

 Proactively identify risks & issues and ensure mitigation efforts are being carried out throughout the software development lifecycle.

 Keep abreast of evolving technology landscape.

 Will provide technical leadership to software engineers by coaching and monitoring throughout end-to-end software development, maintenance and lifecycle.

 Analyse and provide input for the requirements and provide impact assessment for the features or bug fixes.

 Collaborate with external partner teams, business teams and other cross-functional teams effectively in driving the projects and the point of contact on the team. Skills  Process : Data Structures and Algorithms | API, Version Control , Data structures | DevSecOps | Microservices | Application Security

 Technical : FullStack Development – React, Angular, Nodejs, Java, ExpressJS, Passport, Springboot | CI/CD Tools | Cloud Computing – AWS Preferred | User Experience Design | Operating Systems – Linux and Windows | Database – MYSQL, Oracle | Webservers – Nginix, Apache | Containerization, Service Mesh

 Product : Corporate Banking | Payments and collections | Treasury | Trade Finance

 Human : Mentor & Guide | Creative Vision | Collaboration and Co-operation | Risk Taking Level Information

Education : BTech / M Tech Span of Influence : Multiple Teams

We are seeking a Social Media Manager to develop and execute social media strategies that enhance brand visibility, engagement, and growth. The ideal candidate will have a deep understanding of social media platforms, content creation, analytics, and audience engagement. You will be responsible for crafting compelling content, managing social media accounts, and driving community growth.

Key Responsibilities:

• Develop and implement social media strategies to increase brand awareness and engagement.
• Manage and maintain social media accounts (Instagram, Facebook, LinkedIn, Twitter, TikTok, etc.).
• Create and schedule engaging content, including posts, videos, and graphics.
• Monitor social media trends, competitor activities, and audience preferences.
• Respond to comments, messages, and interactions to foster community engagement.
• Collaborate with designers, content creators, and marketing teams to produce high-quality content.
• Analyze performance metrics using tools like Meta Business Suite, Google Analytics, and other social media analytics tools.
• Run paid social media campaigns and optimize them for reach and conversion.
• Stay updated with the latest social media trends, algorithm changes, and best practices.
• Develop reports and insights to improve social media strategies.

We are looking for an HR Manager with outstanding people skills to manage our personnel and ensure that our human resources programs and initiatives are effective, efficient, and aligned with overall business objectives. The ideal candidate for this role should possess a high work ethic, excellent communication skills, knowledge of labour regulations and HR practices, strategic thinking abilities, strong organisational skills, and excellent interpersonal skills.

Responsibilities:

Provide professional leadership, support, and development to HR staff, in order to increase knowledge, share best practices, and ensure that relevant professional standards are met.

Advice and strategies on the development of effective employment policies across the company.

Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.

Ability to handle Employee Relations issues end to end.

Coordinate playbooks for annual HR activities such as compensation planning and open enrolment.

Handle a team of recruiters and end-to-end IT recruitment.

Parse specialised skills and qualifications to screen IT resumes

Perform pre-screening calls to analyse applicants’ abilities

Interview candidates combining various methods (e.g., structured interviews, technical assessments and behavioural questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalised recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals.

Required Skills:

Good knowledge of employment regulations.

Proven work experience as a Technical Manager or Manager 

Hands-on experience with various interview formats (e.g., phone, Skype and structured)

Technical expertise with an ability to understand and explain job requirements for IT roles

Familiarity with Applicant Tracking Systems and resume databases

Solid knowledge of sourcing techniques (e.g., Job portals and Boolean search)

Excellent verbal and written communication skills, Solid understanding of HR practices and labour legislation.

IMMEDIATE JOINING PREFERRED!

Skills:- Illustration, Graphic Designing, Above The Line Marketing (ATL), Below The Line Marketing (BTL).