Associate Consultant

HR & Admin Officer – TA / HR Generalist

Location: Tarapur MIDC / Boisar, Maharashtra

Experience: 3– 8 Years

Education: Graduate (any discipline) | MBA/PG Diploma in HR preferred

Key Responsibilities:

• End-to-end Talent Acquisition (MT to M10) – JD sharing, resume screening, initial HR calls, interview scheduling & documentation

• Onboarding – Pre-joining formalities (offer letter, medical, reference checks), post-joining processes, induction support

• Maintain HR records & documentation (personal files, ISO documentation)

• Performance Management support – appraisal tracking & goal setting follow-up

• Exit Management – exit interview coordination

Must Have Skills:

• HR hiring process knowledge

• Excellent communication (English)

• MS Word & Excel proficiency

Benefits:

• Growing organization with strong culture

• Medical insurance for immediate family

• Subsidized accommodation/guest house (if relocating)

• 5-day work week

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

You will be required to research, write and translate content in Hindi for concise and impactful

communication.

Job Description

• Writing content/ article in Hindi on topics provided
• Creating original hindi contents that are creative, error-free and engaging
• Write Hindi content on topics.
• Edit articles and rewrite stories or general content.
• Write tweets and social media content in fluent engaging Hindi.

• Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
• Collaborate with account executives to obtain knowledge of the clients’ requirements
• Direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
• Lead brainstorming/creative sessions to generate ideas
• Write and design unique and well-crafted copy that meet clients’ needs as well as our own
• Revise content and presentations, approve/reject ideas, provide feedback to the team
• Train and guide subordinates into accomplished professionals
• Monitor results of team efforts and propose actions for the future

Role / Purpose - Lead Developer - API and Microservices

Must have a strong hands-on development track record building integration utilizing a variety of integration products, tools, protocols, technologies, and patterns.

• Must have an in-depth understanding of SOA/EAI/ESB concepts, SOA Governance, Event-Driven Architecture, message-based architectures, file sharing, and exchange platforms, data virtualization and caching strategies, J2EE design patterns, frameworks
• Should possess experience with at least one of middleware technologies (Application Servers, BPMS, BRMS, ESB & Message Brokers), Programming languages (e.g. Java/J2EE, JavaScript, COBOL, C), Operating Systems (e.g. Windows, Linux, MVS), and Databases (DB2, MySQL, No SQL Databases like MongoDB, Cassandra, Hadoop, etc.)
• Must have experience implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee and frameworks such as Spring Boot for Microservices
• Should have Advanced skills in implementing API Service architectures (SOAP, REST) using any of the market-leading API Management tools such as Apigee or similar frameworks such as Spring Boot for Microservices 
• Appetite to manage large-scale projects and multiple tracks
•  Experience and knowhow of the e-commerce domain and retail experience are preferred
•  Good communication & people managerial skills

Role: User Experience Designer

Team: Product

Location : Remote

STAGE:

STAGE is an OTT platform for BHARAT which serves video based entertainment in dialects (बोलयाँ). We bring traditional and new local Artists on STAGE who create content in hyperlocal genres like Ragini, Geet, Saang in dialect like haryanavi, rajasthani etc. We are on a mission to uplift the cultural roots of Bharat, by connecting/introducing dialect based content to young and adult audiences. There are 400 million ( 40 crore) Bharatwaisi who primarily speak in dialects in Bharat. We want to serve them well by providing quality content in their local culture. This is a complete remote work so good communication skills would be a strong plus for this role. 

Job Responsibilities:

• Lead the product design function at STAGE
• Collaborate with cross functional teams like Technology, Product, Content and deliver amazing product experiences to our users
• Create user flows, wireframes, mock-ups and prototypes for STAGE on mobile, web and TV
• Conduct user research for discovering user insights aligned with the business goals
• Work closely with our users to understand and solve their pain points
• Contribute towards each stage of design thinking principles (Empathize, Define, Ideate, Prototype, Test, Scale) for our users

Requirements:

• Growth and Ownership mindset
• 3-5 year of experience in product design, UI/UX
• Hands on experience on any product design tool. Sketch or Figma preferred
• Great communication skills. Both verbal and written.
• Ability to interpret data would be an advantage since this is a B2C product
• Good problems solving skills and product sense
• Understanding of user research frameworks

Urgent Requirement for Business Development Executive (BDE/BDM)
Location- Ahmedabad
Experience – 2 to 4 years
Salary- 2.4 to 4.8lakhs (depends on Expertise)
Gender- Female
Working Days-6
Qualification- B.Tech/MCA/M.Tech/Msc.IT

Currently work from home in this Pandemic Situation.

Job Summary:-
.Lead Generation
.Generate Business through Various Online Portals (Upwork, LinkedIn, Freelancer, PPH, Guru etc)
.Extensive Experience in Selling It Services - Web & Mobile App development services in International Market.
.Candidates must be well versed in #Prospecting via LinkedIn, Email Marketing
.Researching and Analyzing the market.
.Candidate would be responsible for Requirement Gathering +Cost Estimation