Inside sales manager

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

Job Title: Operations Head (Electronics manufacturing)

Location: Noida, Sector 65

Experience: 10+ year

Salary: Negotiable

Industry: Electronics

About Us:

We are a fast-growing electronics (products like Decorative Outdoor Lights, Mobile Chargers, and Power supply products) manufacturing (B2B) company, committed to delivering high-quality products that meet industry standards

Job Summary:

We are seeking an experienced Operations Head with a strong engineering background and proven leadership skills to oversee and optimize our electronics manufacturing operations. The ideal candidate will be responsible for managing the entire production process, ensuring high-quality standards, operational efficiency, and timely delivery. This role requires a strategic thinker with hands-on experience in manufacturing operations, keen attention to detail, and a passion for driving continuous improvement.

Key Responsibilities:

• Operational Management: Oversee day-to-day manufacturing operations, including production planning, scheduling, and quality control to ensure smooth workflow and adherence to production goals.
• Process Optimization: Identify areas for process improvement and implement strategies to increase efficiency, reduce waste, and enhance productivity.
• Team Leadership: Lead, mentor, and develop the production and operations teams, fostering a culture of accountability, innovation, and teamwork.
• Quality Assurance: Ensure products meet quality standards and regulatory requirements, implementing corrective actions as necessary to address quality issues.
• Cost Management: Develop and monitor budgets, optimize operational costs, and work closely with procurement to ensure cost-effective sourcing of materials.
• Safety and Compliance: Enforce safety protocols, maintain a secure work environment, and ensure compliance with all relevant industry regulations and standards.
• Cross-functional Collaboration: Work closely with other departments, including R&D, procurement, and sales, to align production goals with business objectives and support product development.

Key Requirements:

• Education: Bachelors degree in Engineering (Mechanical, Electrical, or related field). Advanced degree (MBA/Operations Management) is a plus.
• Experience: 10+ years in manufacturing operations with at least 3 years in a leadership role, preferably within the electronics or related manufacturing industry.
• Skills:
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills.
• Proven ability to lead teams and drive a culture of operational excellence.
• Knowledge of Lean Manufacturing, Six Sigma, or similar methodologies is a plus.
• Proficiency in ERP systems and MS Office.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to lead operations in a growing electronics manufacturing company.
• A collaborative and supportive work environment.

mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 88O 27 49 743

Website: www.glansolutions.com

Click for more jobs- https://glansolutions.com/jobs.php

Google search: Glan Management Consultancy

About Company

Our client is the worlds largest media investment company and a global digital transformation agency with 1200 employees across 21 nations. They support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels

About The Role

· Provide support on Campaign Measurement, Brand Lift studies, Reporting and other data needs (ingestion, cleaning, delivery etc.)

· Code in SQL, Python to create reports and build dashboards.

· Use Bigquery, Python, Datalab (GCP) and automate recurring workloads to improve efficiency

· Maintain underlying data infrastructure and troubleshoot data issues

· Generate meaningful insights from data using advanced analytics/statistical techniques and create dashboards and presentations for wider teams.

· Liaise closely with clients (internally and externally) on projects and work with key stakeholders to assess project needs and ensure best-in-class work is being delivered.

A bit about yourself

· 0-2 years of experience required

· Programming skills in SQL, Python/R

· Logical thinking and problem solving skills

· Strong communication skills (verbal & written)

· Adherence to quality & ability to plan & prioritize the work

· Passionate about data analysis, ability to troubleshoot data anomalies, pulling data from several sources, integrating it to create data layers

· Experience in applying big data, statistics, analytical techniques and technology to solve client problems will be plus

· Experience in creating dashboards, reports, presentations and finding insights, and strong business acumen to provide actionable strategic recommendations will be plus.

Hello Sir/Madam.

Greetings of the day...!!!

About Us :

Profcyma Global is the top IT & Digital marketing company based in Pune, Maharashtra. We have a team of highly skilled professionals that are committed to their work. At Profcyma Global, we cover all heads of IT and Digital Marketing operations. Our extensive clientele proves that we have proven to be one of the leading providers of IT and Digital Marketing services. Knowing the theory is not enough, but experience plays a crucial role in effective and sustainable product development. We use the latest technology and innovative strategies to complete our projects, whether it is website or app development, digital marketing, brand awareness, etc. With each passing day, we focus on developing and upgrading our skill sets to meet the top-notch trends in the IT industry.

Job description

² About the Role:

We are seeking an experienced Quality Analyst to contribute to the full software development lifecycle. This role involves designing and executing comprehensive test plans, ensuring the quality of .NET applications and websites through rigorous testing processes, and collaborating with development teams to enhance system functionality and reliability.

² Key Responsibilities:

l Work closely with leadership, senior developers, and clients to define and understand project requirements, ensuring clarity and alignment.

l Participate actively in agile development processes, including sprint planning and QA updates.

l Conduct functional and end-to-end testing to validate application performance and reliability. Develop and execute functional, regression, and end-to-end automated tests.

l Create and manage automation scripts for efficient and accurate testing. Utilize tools like bUnit, xUnit, or Selenium to enhance testing processes.

l Review code for potential issues and collaborate with developers to identify system improvements.

l Track and manage defects, ensuring timely resolution and thorough documentation.

l Maintain detailed functional and technical documentation related to testing processes and results.

l Coordinate with third-party partners and contractors as needed to support testing and deployment efforts.

² Good to know:

l Knowledge of any automation tool eg Selenium, Cypress, Protractor, etc

l Performance test using JMeter, Flood.io, etc

l Experience of Browser Stack, Lamdatest, etc

l Experience in Junit/NUnit/Page Object Framework, etc

l Knowledge of DevOps.

l A passion for continuous improvement in both technology and process.

l Strong interpersonal, problem solving, and organizational skills

² What you need: Basic Skills

l Experience with SQL Server, including query optimization.

l Familiarity with version control systems like Git.

l Strong communication skills and the ability to work effectively in a remote environment.

l Experience with test plans and tools such as bUnit, xUnit, or Selenium.

l Experience in software testing, both manual and automation.

l Strong analytical skills and a keen attention to detail.

l Proactive approach with excellent problem-solving and communication skills.

l At least 2 years experience of experience in developing and executing comprehensive test plans and improving software quality.

Responsibilities:

·      - Develop and implement comprehensive marketing strategies for both online and offline sales channels.

·      - Generate leads and drive sales through digital marketing, social media, email campaigns, and traditional marketing methods.

·      - Manage and nurture relationships with clients and customers to ensure satisfaction and repeat business.

·      - Analyze market trends, competitors, and customer behavior to adjust strategies and improve sales performance.

·      - Prepare and present detailed sales reports, forecasts, and performance metrics to senior management.

·      - Coordinate with the marketing team to create promotional materials and campaigns.

·      - Attend industry events, trade shows, and networking opportunities to promote the company and generate new business.

·      - Provide training and support to junior sales staff.

Qualifications:

·      - Bachelor’s degree in Marketing, Business Administration, or related field.

·      - 3 years of experience in online and offline marketing with a proven track record of achieving sales targets.

·      - Strong knowledge of digital marketing tools and techniques, including SEO, PPC, social media, and email marketing.

·      - Excellent communication, negotiation, and presentation skills.

·      - Ability to analyze data and market trends to make informed decisions.

·      - Proficiency with CRM software and other sales tools.

·      - Self-motivated, results-oriented, and able to work independently as well as part of a team.

- Willingness to travel as needed for client meetings and industry events.

Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.

Role : Lead Dot net Developer

Experience : 9 to 11 Years

Job Location : Chennai

About OJ Commerce:

OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.

Responsibilities:

• Self-Motivated and committed individual with ability to take initiatives and manage change and work towards agreed targets/goals and with creative approach to work

• Collaborative with team using Agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Provides the Development Lead with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies

• Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition

• Develop documentation throughout the software development life cycle (SDLC)

Skills

• 9+ years of experience as Lead hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.

• Strong experience in developing web applications in C#, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, JQuery, Server side development experience with ASP.NET Web API

• Experience in Containers like Docker, Kubernetes and Cloud platforms like Google Cloud, AWS.

• Hands-on experience in building SOA or Micro-services preferably on .NET Core.

• Strong expertise in an object oriented principles and software design patterns.

• Proven Architectural skills with high standards in Code quality

• Knowledge of AngularJS or Typescript would be added advantage.

• Experience in DevOps, Agile practise, CI/CD tools, TFS and Cloud infrastructure.

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up

https://ownpath.xyz/">ownpath is an early stage startup with a mission of making ambitious career opportunities accessible to everyone, starting with Design. We recently completed a 3 month program on Design Management for Gojek, for which we received highly positive reviews. We had Kristin Skinner (Co-author of Org Design for Design Orgs) and Meredith Black (Ex-Pinterest) as some of the instructors for the program.

We're currently working on a https://ownpath.xyz/product-design-fellowship">Product Design Fellowship program to help junior designers develop key skills and transition towards becoming Product Designers at leading startups.

The program will involve designers working in teams, building live projects, and showcasing their work to prospective employers during Demo Day. We currently have Gojek, Razorpay, and Scripbox as industry partners. We're seeking a Head of Design Education to join us as part of the Founding team to help us run a successful cohort and build a foundation for future programs.

Key responsibilities

• Own the program experience in terms of identifying focus areas, pedagogy, learning outcomes, and evaluation criterion, and ensuring a high placement rate
• Collaborate closely with our instructional designer to innovate on scalable &highly engaging learning experiences
• Conduct regular Office Hours to guide learners on their projects and curate learning resources for both the cohort and the broader design community
• Collaborate with our community manager to grow our learner and mentor communities

You ideally have

• Around 6 years worth of experience in designing digital products/experiences, preferably with some experience at fast-growing startups
• Strong interest in making design education accessible and outcome-driven
• Experience with conducting or organising conference talks or workshops
• Excellent communication skills

Key Benefits

• Huge opportunity for impact by helping build a design school from scratch as an exciting alternative to conventional avenues for higher education
• Excellent stepping stone for a Head of Design role at fast-growing startups
• Develop your network by interfacing with Heads of Design/Product in the industry
• Get mentorship from Heads of Designs/Product

This is a full-time paid role, with an option to convert to a equity-based partner role based on performance and fit.

Shreyas Satish,

Founder & CEO,

ownpath, Inc.