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We are looking for a skilled Product Implementation Specialist to join our dynamic team in New Delhi. The ideal candidate will have good technical knowledge and will play a key role in gaining in-depth technical knowledge of our product. Candidate will be responsible for effectively demoing the platform to the customers, providing technical guidance, and ensuring smooth implementation. This role involves working closely with customers to address their requirements to improve their payment transactions.

Roles and Responsibilities:

• Product Demonstrations: Conduct in-depth product demonstrations, showcasing the technical capabilities and business benefits of our payment orchestration platform to current & new customers.
• Technical Expertise: Understand the technical architecture of the payment orchestration platform, including terms like API integrations, payment gateways, compliance requirements such as PCI DSS and basic coding languages.
• Client Engagement: Act as a technical advisor during customer meetings, answering questions related to the product, integrations, and functionalities.
• Requirement Gathering: Engage with customers to gather and document detailed business requirements, ensuring a thorough understanding of their requirements.
• Business requirement document (BRD) Preparation: Develop comprehensive BRDs based on customer interactions, outlining functional and non-functional requirements for the proposed solution.
• Customer Presentations: Prepare and deliver tailored presentations and proposals that address customer pain points and demonstrate how Celeris solutions can meet their goals.
• Feedback Loop: Gather feedback from potential customers during demonstrations and share insights with the product development team to enhance future offerings.

Requirements:

• Experience: 1 - 3years of experience in a product implementation, product consulting, or product demonstration role, preferably within the payment orchestration or fintech industry.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Customer-Focused: Strong customer-facing skills with a focus on delivering tailored solutions and building trust with customers.
• Analytical Skills: Ability to analyze customer needs and design customized solutions that address their business challenges.
• Collaboration: Team player with the ability to work cross-functionally and support both technical and sales teams.
• Preferred: Experience working with payment orchestration platforms, fraud prevention, or risk management solutions.

Primary Responsibilities:

·        Develop and maintain relationships with clients and prospects.

·        Find new business opportunities and attend meetings with potential customers.

·        Monitor market trends, analyze customer feedback, and make recommendations to improve sales.

·        Develop and implement sales strategies to achieve business goals.

·        Forecast sales and manage expenses to meet budget requirements.

Work closely with the marketing team to develop effective campaigns

At Cypherock,
We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We are a mission-driven team having worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, etc.

As an early engineer at Cypherock you may:
● Implement protocols that empower millions over the world
● To ship global products that increase the adoption of decentralized currencies
● Work on World's first products. Yes! we are one of the few Indian companies building for the World from India
● Get inspired to create breakthrough technologies

Requirements:
● Experience in MEAN stack and writing Python scripts. React dev skills are a must. Experience with the Electron framework for desktop app development will be a plus
● Experience working in remote teams
● Excellent code documentation and communication skills

Responsibilities

• Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
• Assess, analyze  current infrastructure footprint (compute, storage, network) and complete requirement gathering (HW, SW) to move individual applications to Cloud
• Complete high level and low level design for cloud infrastructure, databases and other required components.
• Build and deploy infrastructure in cloud
• Migrate OS, Database and application from on-premise to Cloud
• Apply technical knowledge and customer insights to create application modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key application development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, Java/node.js, DevOps and OSS tools)
• Connect with Client  team to remove key blockers

Qualifications

• Must have at least 1 Azure certification (Administrator, Developer or Architect)
• Must have 5+ experience in Cloud and Data center migration project as solution architect
• Must have in-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
• Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required;
• Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required;
• Experience and understanding of large-scale application development projects (including key coding skills and practices) required;

Responsibilities:

• Candidate will implement automation solutions on Azure using open source tools and technologies (e.g. Ansible, Jenkins, Chef) in any of the following technology tiers/products:
• Unix/Linux
• Microsoft Windows Server
• Oracle Database
• Middleware (IBM WebSphere, JBoss)
• VMware
• Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
• Candidate will provide expert level of automation solution support.
• Perform as primary Systems Administrator in a large enterprise environment.
• Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
• Test new releases of products to ensure compatibility and minimize user impact.
• Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
• Develop, document, and automate technical processes and procedures as needed.
• Adhere to strict Information Systems security guidelines in all cases. 

Qualifications:

• Must have at least 1 Azure certification (Administrator, Developer or Architect)
• Must have experience with one or more open source tools (Ansible, Chef, Puppet, Yamal, Parker, etc.).
• Hands on experience with change automation and orchestration.
• Proficient in scripting languages (e.g. Perl, Python, Bash, Ruby, etc.)
• Hand on experience with troubleshooting and diagnoses of hardware and software problems.
• Experience installing, configuring, and maintaining computer hardware and software in a large-scale enterprise environment.