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Job Title: Business Development Executive (Bidding & Sales) – Fresher

Location: [Noida]

Experience: Fresher (0–1 year)

Employment Type: Full-time

Job Description:

We are seeking enthusiastic and motivated recent graduate who are interested in building a career in Business Development, Online Bidding, and Sales. The role involves identifying new business opportunities through bidding platforms as well as supporting direct sales activities.

Key Responsibilities:

Identify and bid on projects across platforms such as Upwork, Fiverr, LinkedIn, and other portals

Understand client requirements and prepare proposals, quotations, and responses

Coordinate with internal teams to gather technical and commercial inputs

Follow up with prospects and support the sales closure process

Maintain a pipeline of leads and update CRM or tracking sheets

Conduct basic market and competitor research

Assist in client communication via email, LinkedIn, and calls

Skills & Requirements:

Strong interest in sales and online bidding.

Good written and verbal communication skills.

Basic understanding of IT services / digital solutions (training will be provided)

Willingness to learn proposal writing, negotiations, and client handling

Confident, proactive, and goal-oriented mindset

Basic knowledge of MS Office / Google Workspace

What We Offer:

Structured training on bidding platforms and sales processes

Exposure to international clients and projects.

Career growth opportunities in business development and sales

Supportive team environment with mentorship.

Who Should Apply:

Fresh graduates or final-year students.

Candidates looking to start a career in business development, sales, and client acquisition.

Self-motivated individuals eager to learn and grow.

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

About Us 

One of India's leading Renewable Energy Consultants, working with large commercial and Industrial clients and helping them choose the right Renewable Energy solution for them.

Job Profile Manager / Senior Manager– Strategy & Business Development, Renewable Energy

Qualification 

• MBA –from a reputed B school or comparable qualification with 3-8 years of experience either in B2B sales or Renewable Energy Consulting 

Office Location: Noida

Who we’re looking for

• We’re looking for a unicorn – the best of the best.

• Someone who lives, breathes, eats, sleeps, and dreams of Renewable Energy and consultative selling process.

• Someone who has a fire in their belly for business development and can expand a region single-handedly

• Someone who will be at the front of the company and can drive sustainable financial growth by boosting sales and forging strong relationships with clients

• Someone who is charged up to contribute and take ownership

• Someone who can crush their targets - Deliver and exceed their own goals

Responsibilities Strategize in Business Models and Business Plans

• Work with higher management in formulating business strategies

• Research for new markets and know-how of the renewable industry

• Assist and strategize in new products & services

• Making business plans and financial models

Generating Enquiries and Sales Meetings

• Prepare for meetings/calls via structured research about the target client 

• Having effective sales meetings/calls in order to:

• Understand the renewable energy requirement of the client

• Position the company as their preferred Renewable Energy advisor and the best choice for the client

Sales Proposals/Transaction Management

• Create presentations based on the client’s requirements

• Coordinate with the Business Partners to generate proposals

Deal Closure/Sales Conversion

• Negotiate win-win deals

• Maintain profitability index as per management guidelines

Team Management

• Develop entry-level staff into valuable salespeople

• Accountable for achieving its own as well as its team sales target

Candidate Profile 

• Should have good business analytical skills

• Proficient in financial model skills

• Should have excellent skills in office tools like Excel, PowerPoint, etc.

• Should have excellent Communication Skills and be a team player

• Should be a go-getter, focused, ambitious, sales expert and driven to succeed, result orientated, hungry for growth

Perks & Benefits 

• An absolute action-packed, fun, and demanding workplace lets us thrive in a team-based environment with passion, fun, pride, and teamwork as our core values.

• Other than fixed compensation, we offer attractive (equivalent to 80% of the salary) quarterly performance incentives, team outings, and an international trip for the star performers

You'll be involved in the entire product lifecycle including the design, development, deployment, and maintenance of new and existing features. You'll also produce detailed specifications. Your code will be written in a timely and scalable way all while ensuring strong optimization.

• Develop in CRM as per the client and customer requirement
• Develop API integration with banks and NBFc to to transfer specific data.
• Well, understanding of Apache/Nginx servers.
• Well-knowledgeable of GIT.
• Experience working on PostgreSQL databases.
• Experience working in an Agile environment.
• Excellent developer who can interact effectively with businesses to understand product requirements and translate them into scalable and flexible Solutions.
• Work well within a team, take initiative and have clear communication. Ability to communicate challenges and solutions clearly within a team of people.
• Worked with AWS, or other major cloud vendors.
• Some exposure in working with databases, preferably postgres, sql.

Role Overview

1. As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
2. Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
3. Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
4. Provide sales and technical staff with technical support on both a pre- and post-sales basis
5. Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
6. Conduct or attend a Site visit and Site surveys when needed.
7. Develop and maintain knowledge of current and new technologies that company offers.

Key Skills

• 2+ years of experience required in AV.
• Experience in developing cost-effective solutions around customer needs.
• Good skill for Vendor Management, OEM interaction.
• Proficient in the use of Microsoft Office Suite
• Good Communication skill

• GRAPHIC DESIGN for e-commerce/education domain including STATIC, MOTION-GRAPHICS and VIDEOS for digital assets and print media, branding, merchandise and BTL activities
• Cross-functioning with our IT, Digital Marketing and Product team wherein you’ll be creating visually stunning designs, webpage mock-ups, logos, illustrations and marketing campaign creatives
• Create various concept routes, designs and colour palettes basis promotion themes for digital assets and campaigns as well as make amendments basis feedback
• Prepare print media graphics for BTL and internal branding
• Manage complete design process from conceptualization, testing, approval and implementation
• Adhere to media content calendar and timelines of various departments and ensure seamless delivery of creative content
• This role offers good exposure in E-COMMERCE and EDUCATION SEGMENT
• Min of 3 years of relevant experience in ADOBE SUITE including proficiency in PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD. Additional experience on IN-DESIGN and CORELDRAW preferable

• Expertise in ADOBE SUITE, mainly PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD
• Hands-on experience on IN-DESIGN and CORELDRAW
• Compelling storyboard making which effectively highlights the theme in the design concept
• Designing UI mock-ups having many concept routes, including STATIC, MOTION GRAPHICS and VIDEO creatives
• Creative thinking and solution finding approach for adapting and testing graphics across different media
• Effective interpersonal communication skills in a highly collaborative team environment

• 2-5 years of relevant experience
• MFA or relevant degree in design and fine arts
• Design portfolio to have several reputable brands, preferably from e-commerce domain
• Good communication in written and spoken English

Desired Candidate Profile

What you need to have