Product Manager

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Job Title: Senior Product Delivery Manager

Job Location: Mumbai

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we are hiring for

It is a global technology firm that offers a SaaS based Delivery Automation Platform. The software helps brands across Food & Beverage, Courier, Express and Parcel, eCommerce & Retail and Transportation (3PLs, 4PLs, etc.) to digitize, optimize and automate deliveries across the supply chain.

It is Growing at an average rate of 120% YoY, it has 200+ enterprise clients in 50+ countries with headquarters in New Jersey, USA and regional offices in Mumbai, Jakarta, Delhi, and Dubai. They are backed with $49.5 million across three rounds of private equity investments by Tiger Global Management, Stead view Capital and Alibaba Group of companies.

They are incredibly excited about the SaaS ecosystem as well and proud to be one of the frontrunners when it comes to building a SaaS platform for the logistics industry. With some of the biggest brands like KFC, Starbucks, McDonald’s, Singapore Post and Decathlon as their clients, their platform has matured tremendously and powers millions of shipments across the globe every day.

Their Culture

Most of their workforce is in Mumbai and there are a bunch of people interested in technology and working at the forefront of innovation in the logistics automation industry. With smaller teams distributed across the globe, the entire team gets together during their annual workcation. The vision of building a global enterprise company and going IPO is what drives us to achieve more, every day!

They endeavour to change the world through continuous innovation and optimization in the space of logistics and supply chain management. Join them as they create the next version of an impactful product which aims to revolutionize business processes and user behaviour through unprecedented forms of disruption

We are currently scouting for Senior Product Delivery Manager

As they experience exponential growth, they are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of company to C-level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs

Responsibilities

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline, and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands-on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 8 to 10 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally

Must Haves:

·        Bachelor's Degree in Computer Science, Information Technology, or related field

·        Experience in project and delivery management for Enterprise SaaS companies

·        Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies

·        Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership

·        Strong working knowledge of Microsoft Office Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure

Willingness to travel occasionally within India and internationally

React Native Developer Job Description

We are searching for a brilliant, flexible React Native Developer to create novel Android / IOS apps that meet the needs of our target audience.

To this end, the React Native Developer's Responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates.

To ensure success as an React Native Developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle.

An exceptional React Native Developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the
ways in which Android/ IOS apps impact the world around us.

React Native Developer Responsibilities:

Conceptualizing and formulating apps that are suitable for use on all types of Android/lOS devices.
Implementing measures to safeguard users' data.
Ensuring that the construction and presentation of your apps are congruent with the company's standards.
Proofreading your code and correcting mistakes before each app is released.
Collaborating with Ul and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.

Responsibilities:

• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.

• Should have good technical knowledge.

• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing

• Candidates for assigned requisitions.

• Must have good experience in hiring Candidates.

• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other

• open-source platforms and have a good pipeline of passive candidates.

• Ability to work independently and multi-task in a fast-paced environment.

• Ability to communicate effectively with candidates and hiring managers.

• Maintaining an internal database of candidates as per their skill sets.

• Excellent sourcing skills.

Qualifications:

• Proven experience as an HR recruiter.

• Proficiency in English.

• Familiarity with Applicant Tracking Systems and resume databases.

• Experience with sourcing techniques.

• Self-motivated with a results-driven approach.

If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.

Responsibilities will include:

• Write well-designed, testable, efficient code 
• Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams
• Designs high-performance database schema and code architecture for their products
• Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference.
• Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code
• Maintain database queries and write scalable SQL
• Contribute in all phases of the development life-cycle (back-end and front-end)
• Participate in and advocate for Agile and Scrum activities
• Prepare and produce releases of software components
• Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites
• Build interfaces and change existing functionalities and logic of existing code for improvement
• Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements
• Apply knowledge of industry trends and developments to improve service to the client and internal project

Minimum Qualifications:

• 2-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes
• SQL and her database knowledge
• Strong written and verbal communication
• Ambitious, dedicated, and a little eccentric
• Team-oriented, willing to standardize code and architecture

Preferred Qualifications:

• Bachelor's Degree in Computer Science or related field preferred
• Experience with microservices
• Experience working with offshore teams

Role Description

The SDE 2/3 will be part of the engineering/development team in Games24x7 Pvt. Ltd. and will be responsible for taking ownership of the core products of the company. The applicant must have good communication, interpersonal, technical and analytical skills in order to take part in the collaborative and cooperative development process that delivers the high quality software we use to provide the best possible playing experience to our players. He/she must be an expert in the Java programming language and needs to be familiar with popular IDEs, tools and scripting languages on the Linux operating system. Familiarity with an RDBMS, preferably PostgreSQL, is essential to succeed in this position.

General Accountabilities/Job Responsibilities:

• Participate in the requirements analysis, design, development and testing of applications.
• Write clean and efficient code and stay hands-on with it.
• Write high level code, code review, unit testing and deployment.
• Ensure practical application of design principles with a focus on the user experience, usability, template designs, cross browser issues and client server concepts.
• Contribute to the development of project estimates, scheduling, and deliverables.
• Work closely with QA team to determine testing requirements to ensure full coverage and best quality of product.
• Take up the opportunities to mentor and guide junior team members in excelling their jobs.

Requirements:

• B.E. /B.Tech. in Computer Science or MCA from a reputed university.
• 3-12 years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
• Hands on experience in core Java, multithreading, RMI, socket programing, JDBC, NIO, webservices and design patterns.
• Knowledge of distributed system, distributed caching, messaging frameworks, ESB etc.
• Experience in Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database
• Additionally, knowledge of HBase, Hadoop and Hive is desirable.
• Familiarity with message queue systems and AMQP and Kafka is desirable.
• Experience as a participant in agile methodologies.
• Excellent written and verbal communication skills and presentation skills.
• This is not a fullstack requirement, we are looking for a purely backend expert.

Job Description

Designation  :  ASP.Net Developer

Experience    :  2 to 4 Years

Technical Skill

• Asp.net
• C#
• MVC
• Ajax
• JQuery
• JavaScript
• HTML
• Bootstrap
• SQL
• Stored procedure sql server

Required Skill Set

• Good Experience in dynamic web page creation in ASP. Net .
• Ability to work individually, or in a team
• Excellent Problem solving skills with innovative and proactive approach
• Detailed oriented Broad experience with. NET Framework in developing web based applications
• Strong debugging skills, must be able to work independently with minimal guidance.
• Design, code, test, debug and document software according to the functional requirements.
• Experience in writing web applications using ASP.net MVC 4.0/4.5, Entity Framework, SQL Server 2008/12
• Experience in Java script, AJAX and JQuery
• Experience on Web API is preferred
• Sound knowledge of SQL Server 2008/12 relational database concepts, SQL simple/complex queries and writing stored procedures etc.

• Masters in Economics or Public Policy is a must
• Excellent communication skills and exceptional attention to details
• Ability to gather relevant data from various sources
• Strong problem-solving skills
• Strong quantitative and qualitative analysis skills