Product Manager

Job Descriptions:

1. Job Requirement

We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.

Responsibilities:

• Develop and deploy GenAI-based applications to solve complex business problems.
• Implement RAG frameworks to enhance information retrieval and response accuracy.
• Design and optimize document chunking strategies tailored to specific data types and use cases.
• Build and manage data embeddings using various vector databases for high-performance similarity searches.
• Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
• Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
• Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.

2. Required Technical Skillsets

Mandatory Skills:

• Proficiency in Generative AI frameworks and technologies like
• Prompt Engineering – creating specific prompts to guide LLM outputs
• Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
• Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
• Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
• Expertise in designing and implementing chunking strategies for diverse datasets.
• Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
• Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
• Experience with API integration for AI services and building scalable applications.

Desirable Skills:

• Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
• Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
• Exposure to different chunking strategies, including overlap and semantic segmentation.
• Understanding of DevOps practices for deploying and managing AI models in production.
• Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Job Essence –

It’s Only Words ..and the words are all I have ..to take your heart away…

Or

Country Roads take me home ….

Or

Har rang kuchh kehta hai…

We are looking for those who can feel the soul of seasons, the flora and fauna, the mountains, and the river…similarly if they feel the soul, the character of a brand to communicate and build the connect with its audience!

We are looking for content professionals to handle narrative based writings for content pieces for ever growing and global brands we have in our portfolio.

You should be digitally savvy/from media background/writer/author or be the next new age Prahlad Kakkar, Prasoon Joshi, Piyush Pandey, Josy Paul, R Balki, Alque Padamsee in making in Digital Agency world with a good grip on brand communications driven by content strategy.

You should be able to think beyond the universe to the roots of our nation, work on your style of content and help in brands’ facelift/makeover/launches. This applies to the messaging for all the audience’s touch points.

Our clients rely on us with trust of the above. We are their Partners in Progress (not a typical agency vendor). We may even help them to make their brand mandates, manifestation plans and guidelines. So there is almost no instructional or Copy/Paste working. You need to be as original as you are!

Work profile –

• Translation of Business/Digital Objectives into Content themes
• Production of Content items as per Digital-Social Media Campaigns
• Bench-marking content deliverables with national/global standards
• Creating manifestation and themes to be used for goal oriented marketing campaigns
• Producing tribe specific content assets ensuring engagement and RoI

Key Responsibility Areas –

Convert ideas into content pieces. These content pieces (output) can be in the form of:

• Web Related Content:
• Pages/Sliders/Banners
• Landing Page/Forms
• Emailers/Ebooks/Downloadables – Topic/Body/Links
• Blog/Articles/Press releases/Story telling/Infographics/Comic Strips
• SEM Content:
• Paid ads content – FB/Instagram/Google/LinkedIn/YouTube
• Content for creative cards/videos
• Copies and descriptions
• Remarketing ad sets
• SEO content – Blogs/Articles using keywords
• YouTube descriptions/Video scripting
• Taglines
• Quotations
• Profile Writing/Bios/Wikipedia
• Media Kit/PR activities/3rd Party PR
• Media Relations
• Online Reputation Management(ORM) areas
• Q&A | FAQs Deck

Must Have Requirements –

• Minimum 3-5 years of experience in digital social media writing(long form and short form)
• Deep understanding of digital mediums – FB|Instagram|Quora|LinkedIn|Google|landing pages etc.
• Deep understanding content analytics and RoI generation
• Should have worked with a digital social media agency/media house/news channel
• Should be able to ideate, and not just a task taker

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

• Demonstrated experience as a software engineer, with at least 8+ years’ experience in technology roles
• Experience working on complex systems and cloud architectures, preferably in a B2B or enterprise context
• Significant experience with the Java programming language and frameworks such as Spring & SpringBoot
• Good working experience with front-end Javascript frameworks such as ReactJS
• Experience optimizing databases and SQL queries for high-performance 
• Good knowledge of AWS services, design patterns and practices - ideally certified
• Experience and keen understanding of the value of working in agile teams
• A “quality-first” mindset, with experience working in continuous integration environments
• Highly effective at communicating, and comfortable whiteboarding design ideas with teams of engineers, product managers, and business analysts
• Desire to challenge the status quo and maturity to know when to compromise
• Respect for other team members and a highly collaborative approach to working and learning together

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. You'll be responsible for finding and retaining clients, encouraging extant clients to purchase added services or products, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

1. Contacting potential clients to establish rapport and arrange meetings.
2. Planning and overseeing new marketing initiatives.
3. Researching organizations and individuals to find new opportunities.
4. Increasing the value of current customers while attracting new ones.
5. Generating new business opportunities and closing them.
6. Finding and developing new markets and improving sales.
7. Developing quotes and proposals for clients.
8. Developing goals for the development team and business growth and ensuring they are met.
9. Training personnel and helping team members develop their skills.
10. Maintain knowledge of all services and products offerings of the company.
11. Arrange meetings for senior management with prospective clients.
12. Follow company guidelines and procedures for the acquisition of customers, submission of tenders, finalize and close deals, etc.

Hiring Frontend developer (Angular)

Exp: 5+

ctc: as per company standard

noticeperiod: Immediate to max 7 days

Location: Bangalore, Banashankari 2nd stage

Position type: Permanent

JD:

Should have good experience in HTML, CSS, JavaScript with Angular.

Knowledge on Spring, databases (mysqlwill be added advantage

Roles & Responsibility:

• Need to work on projects
• should have good experience in frontend
• html, css, javascript, bootstrap, angular