Product Manager

Responsibilities

• Design and implement advanced solutions utilizing Large Language Models (LLMs).
• Demonstrate self-driven initiative by taking ownership and creating end-to-end solutions.
• Conduct research and stay informed about the latest developments in generative AI and LLMs.
• Develop and maintain code libraries, tools, and frameworks to support generative AI development.
• Participate in code reviews and contribute to maintaining high code quality standards.
• Engage in the entire software development lifecycle, from design and testing to deployment and maintenance.
• Collaborate closely with cross-functional teams to align messaging, contribute to roadmaps, and integrate software into different repositories for core system compatibility.
• Possess strong analytical and problem-solving skills.
• Demonstrate excellent communication skills and the ability to work effectively in a team environment.

Primary Skills

• Generative AI: Proficiency with SaaS LLMs, including Lang chain, llama index, vector databases, Prompt engineering (COT, TOT, ReAct, agents). Experience with Azure OpenAI, Google Vertex AI, AWS Bedrock for text/audio/image/video modalities.
• Familiarity with Open-source LLMs, including tools like TensorFlow/Pytorch and Huggingface. Techniques such as quantization, LLM finetuning using PEFT, RLHF, data annotation workflow, and GPU utilization.
• Cloud: Hands-on experience with cloud platforms such as Azure, AWS, and GCP. Cloud certification is preferred.
• Application Development: Proficiency in Python, Docker, FastAPI/Django/Flask, and Git.
• Natural Language Processing (NLP): Hands-on experience in use case classification, topic modeling, Q&A and chatbots, search, Document AI, summarization, and content generation.
• Computer Vision and Audio: Hands-on experience in image classification, object detection, segmentation, image generation, audio, and video analysis.

Job Title: State Sales head Job Category: Full time

Qualification Graduate in computer science, BE, /MBA Location Maharastra State

Salary Range 50000 PM + Incentives Experience: More than 5 years

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record

in sales to lead and expand our presence in the Maharastra state. Ambitious and energetic candidates required

expertise in customer acquisition strategy & dedication for effective sales & marketing strategy to drive

sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's

goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer

feedback.

● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating

contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.

● Market Analysis: Stay updated on industry trends, customer needs to inform product development and

sales strategies. Conduct market research,competition & competitor analysis to identify opportunities

for growth.

● Sales Process Optimization: Implement & improve sales processes, systems & follow the best

practices in sales and customer relationship management, use tools to enhance efficiency &

effectiveness.

● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights

and recommendations for improvement. Present reports to senior management to track progress and

make informed decisions.

● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,

promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction

through effective communication and support.

● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations

& other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

● Proven working experience as a State Sales head in K-12 or CBSE school business,

● Proven sales track record, computer Proficiency for proposal development & CRM tools

● Market knowledge, strong relationship is expected with ability to build rapport

● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the

ability to interact confidently with clients, able to work under pressure in result oriented manner

● Graduate from any branch computer science, MBA, BA, B.Com

● Edtech/Book publisher or sales & marketing experience are added advantages

Company Profile: Scholarclone is an innovative EdTech company committed to transforming education

through cutting-edge technology solutions. We provide a range of online learning & administrative platforms,

resources, & tools designed to empower educators and learners alike. With a mission to make education

accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of

clients including education institutes.

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

About The Role

CapitalNow.in the technical team is seeking a hands-on UI Developer with a noted experience on Angular and has experience on UX/UI Designing. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow.in.

Responsibilities

• Implement templates, design graphic user interface elements like menus tab widgets.
• Gathers and evaluates user requirements in collaboration with Product Managers.
• Involve in product meetings, understand the requirement and propose the UX.
• Write complex and critical code required for creating templates (and reusable code) in Angular latest versions using HTML5, SCSS.
• Unit test the code and deploy build for testing.
• Optimise application for maximum speed and scalability
• Strong experience in software design patterns and development methodologies

Essential Qualifications

• Have at least 1-2 years of hands-on working experience in Angular applications and SPA.
• Have 2+ years of strong It development experience.
• Have in depth knowledge on UI development, Responsiveness.
• Have experience on HTML5, CSS3 and SASS.
• Having knowledge on Photoshop and XD etc..

Position: Full Stack Developer

Location: Remote

Experience: 2-3 Years

.Net Core, Angular / AngularJS, PL/SQL is must

Skill Set:

• .Net Core, Angular JS - skills are a must
• Must have done WebAPI's.
• Implemented single Sign on - added advantage
• A bit of Pl/sql or Sql is an added advantage
• Must be aware of Agile Methodologies
• Must be aware of code versioning tool like GitHub/Bitbucket
• Exposure to tools like JIRA/Confluence is an added advantage
• Must be aware of Dependcy Injection pattern

• Strong core Java skills
• Experience of web development with spring MVC or 3+ years with Spring Boot micro services
• Excellent knowledge of Spring Framework (3 and above) and a clear understanding of dependency injection
• Good understanding of Hibernate/JPA and Object-relational mapping, including performance considerations
• Experience with build tools such as Maven, gradle
• Continuous Integration- Jenkins/Gitlab Cli
• Experience developing REST based web services
• Experience integrating systems using a wide variety of protocols like REST, SOAP, JSON and a number of others
• Proven ability to understand and troubleshoot large systems, drilling down to code level to identify the root cause of issues
• Source Code Management- Git, BitBucket, Subversion
• Experience with agile tools and methodologies (eg Scrum, Confluence, JIRA)
• Excellent communication skills- written & oral
• Must be able to work in a team environment with minimal supervision, comfort with collaboration, open communication and reaching across functional borders.
• Significant experience of agile development practices - TDD, BDD, automated builds, continuous integration, tooling to monitor code quality

• Develop applications for iPhone and iPad
• Review new releases, SDKs, updates in the mobile space
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Experience in object-oriented programming
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Experience of the software development lifecycle: from requirements gathering to programming, testing to deployment.
• Experience with integrating with RESTful, SOAP API backends
• Experience with APIs (OAuth, XML, JSON, REST, etc. )
• Evaluate third-party IDEs' and tools to build relevant applications
• Native iOS Application Development Objective C, iOS SDK, Xcode, Cocoa Layer, Media Layer, Core Service Layer, Core OS Layer, iOS Frameworks, iOS Developer Tools, iOS programming, iOS Human Interface

• The unit test developed code
• Conduct code reviews & peer reviews
• Integrate user interface with code
• APIs (OAuth, XML, JSON, REST, etc. )
• RESTful, SOAP API backends
• Review updates/patches and make necessary code updates

• Advanced knowledge of software and solution architecture
• High-level project management skills
• Ability to solve complex software system issues
• Well experienced with software design and web development
• Proficiency with JAVA, and strong front-end knowledge of HTML5, JSF, Angular, React
• Familiar or working experience with Apache Kafka working, Containers, Docker, Kubernetes
• Professional, precise communication skills
• Deep understanding of 'under the hood' knowledge of frameworks worked on
• Work experience in implementing Unit Tests
• Work experience in applying the best practices of Design, Architecture and Application
• development
• Extensive experience with HTML5, CSS3, XML and JSON
• Thorough understanding of Reactive Programming, RxJS framework, Databases, API,
• Implementing of Caching and RESTful services
• Troubleshooting design and performance flaws and system bottlenecks
• Conducting system performance tests
• Working experience in an Agile team, especially with SCRUM
• Good understanding of DevOps, CI/CD principles and practices to improve Software
  
  Quality & Efficiency
• Following Skills will be an added advantage
• Work experience with Cloud Services like AWS and Azure
• Familiar with common microservices patterns
• Service / API test – to test endpoints as thoroughly as possible
• End to End integration test systemFeb.2021 - Technical Manager Requirement

Behavioral Skill

• Should be a quick learner with a problem-solving mindset
• Attention to detail and follow-through to achieve good quality
• Ability to work effectively in a team
• Excellent written and verbal communication skill

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client