Product Manager

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

Job Summary:

We are seeking a skilled and visionary UI/UX Designer with a minimum of 3 to 9 years of experience in SaaS companies and a strong background in Product Design. As the senior UI/UX Designer, you will be responsible for leading our design team and driving the creation of exceptional user experiences for our SaaS products. Your extensive knowledge of UI/UX design principles, product design methodologies, and SaaS industry expertise will be vital in shaping our design strategy and delivering innovative, user-centric solutions.

Responsibilities:

- Collaborate with a team of UI/UX designers, providing mentorship, guidance, and fostering a collaborative design culture.

- Collaborate closely with product managers, developers, and stakeholders to understand business objectives and user needs.

- Conduct user research, competitor analysis, and usability testing to gain insights and validate design decisions.

- Create wireframes, interactive prototypes, and high-fidelity designs that align with the product vision and user requirements.

- Design intuitive user interfaces that provide a seamless and delightful user experience.

- Develop user flows, information architecture, and interaction models to enhance usability and product functionality.

- Conduct design reviews and iterations based on user feedback and data analysis.

- Stay updated with the latest design trends, emerging technologies, and best practices in UI/UX and product design.

Requirements:

- Minimum 3 years and maximum 9 years of proven experience as a UI/UX Designer in SaaS companies with a strong focus on product design.

- Familiarity with AI concepts and the ability to design interfaces that effectively communicate AI-driven insights to users.

- Proficiency in design tools such as Adobe XD, Figma, Sketch, InVision, or similar.

- In-depth knowledge of UI/UX design principles, product design methodologies, and designing for complex web applications.

- Strong background in conducting user research, usability testing, and data analysis.

- Excellent leadership, communication, and collaboration skills.

- A portfolio showcasing successful UI/UX design projects for SaaS products and product design work.

- Ability to manage multiple projects in a fast-paced environment.

Join our team and lead the charge in creating outstanding user experiences for our innovative SaaS products.

Submit your portfolio along with your application to be considered for this position.

Digital marketing executive job duties include:

• Prepare social media marketing strategy and campaign by coming up with content

ideas, planning the budget, and implementing it.

• Utilize various social media channels to promote the company’s products and

services.

• Increase the visibility of the company’s social content by optimizing individual

company pages on social media platforms.

• Utilize the digital marketing aspects of the social media marketing roadmap to

increase website traffic, audience engagement, and revenue.

• To achieve certain goals, you must generate leads, qualify leads, develop

marketing communications, build your brand image, and convert sales leads.

• Taking steps to improve campaigns and other marketing efforts by monitoring

their performance and evaluating their effectiveness.

Requirements for Digital marketing executive

• A graduate degree in marketing or a related field is required.

• 1-3 Years of experience in digital marketing.

• Efforts to lead and manage SEO/SEM, marketing databases, email campaigns,

social media campaigns, and display advertising campaigns.

Job Title:   Python Developer

Job Location: Pune ( Baner)

Experience: 4 to 8 years

Notice Period: 1 Month or Less

Skills: Python (Django, Flask), MySQL, Strong focus on OOPS and Architecture, Bitbucket/GitHub, NoSQL

Technical Requirements:

• Experience in developing web applications and APIs(REST, XML, other open sources)
   
• Strong programming foundation in Python, MYSQL & OOPS Experience in Django/Flask
• Experience & Good understanding of HTML5, CSS3, Bootstrap, Ajax, JS etc while experience on Angular, Node JS will be an added advantage.
• Solid exposure of API integrationsand familiar with various design & architectural patterns.
   
• In depth knowledge of Source Code Repository and experience working with Bit-bucket.
• Experience working on Apache HTTP or any other web/app server.
• Hands on experience in DB design, Architecture, coding, unit testing and debugging.
• Experience working in an Agile development environment.
• Sound in data structure analysis and algorithm design.
• Ensure cross-platform compatibility of information retrieved from web services on Android and iOS platforms, in terms of Push Notifications, platform-specific issues, etc
• Good knowledge of relational databases, version control tools and of developing web services.
• Strong understanding of the software development life cycle and best practices

Roles and Responsibilities:

• Should be a problem solver with an attitude to contribute towards the success of Team/Project as well as organization.
• Should be able to guide other members in the team
• Should take initiatives to improve code quality standards and team efficiency.
• Should be able to Participate in the requirements gathering and come up efficient solutions
• Should be able to Efficiently estimate on high and low level along with assessing risk items