


About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction
Roles and Responsibilities :
- Speech Recognition model development across multiple languages.
- Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
- Implement and deliver PoC's /UATs products on the Rezo platform.
- Responsible for product performance, robustness and reliability.
Requirements:
- 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
- Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
- Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
- Ability to learn new tools, languages and frameworks quickly.
- Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
- Previous experience with working in Conversational AI is a plus.
- Git portfolios will be helpful.
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/">www.rezo.ai

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Join a team that wants to make the impossible possible
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- Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
- We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
- As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
- Joining Vitec means becoming a member of the family and making the impossible possible every day.
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As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!
What do you need to bring?
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- Strong knowledge of bidding platforms like Upwork and Fiverr.
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framework {such as Django, Flask, etc}
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About Climate Connect Digital
Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.
In 2020 Renew Power, India's largest renewables developer, acquired Climate Connect. Following ReNew's listing on NASDAQ during summer 2021 Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.
Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and horizontal integration' across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.
How do you fit in
Curious:You love learning about new tools and technologies
Exposure: You have plenty of experience in executing projects successfully. You
have a client-side exposure on project management
Team player: You have no problem working in a team setting. You can effectively
collaborate with people to reach a solution.
Problem solver: You are the person your peers turn to for solving problems.
Talented: You are an expert in database designing.
Honesty: You work diligently and honestly. You have strong moral principles.
Job Responsibilities
You will be working at the epicenter of energy transformation. You will be creating
data-driven software solutions for forecasting and scheduling data in the renewables power
market. Ultimately, through your contribution to the renewable energy revolution, you will be
doing your bit to mitigate the effects of climate change. These are a few things you can look
forward to working on:
Designing and implementing low-latency, high-availability, and performance
applications
Identifying and mitigating security-related threats to the application.
Using your expertise in database designing and application architecture planning for
Core & MVC projects
Debugging browser extensions & server tools
Solving complex technical issues
Ensuring quality projects are delivered within defined timelines
Designing new frameworks, debugging and modifying existing frameworks
Maintaining databases to ensure strong optimization and functionalities
Learning new technologies and how to design and implement Project Architectures
Job Requirements
PHP/Python
MVC Framework Laravel / Python Flask.
AJAX, HTML/HTML5 & CSS/CSS3 JavaScript and JavaScript frameworks(preferably jQuery)
Web services (SOAP, REST)
SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
Code versioning tools, such as Git
AngularJS / ReactJS
B. E / B. Tech / M. Tech / B. Sc in CS or IT
2-4 years of experience in the field
What's in it for you
We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:
Flexible working hours and leave policy
Learning and development opportunities
Medical insurance/Term insurance, Gratuity benefits over and above the salaries
Access to industry and domain thought leaders.
At Climate Connect, you get a rare opportunity to join an established company at the
early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we're seeking a similar spirit with the right potential.




