Data Science
Machine Learning (ML)About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction
Roles and Responsibilities :
- Speech Recognition model development across multiple languages.
- Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
- Implement and deliver PoC's /UATs products on the Rezo platform.
- Responsible for product performance, robustness and reliability.
Requirements:
- 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
- Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
- Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
- Ability to learn new tools, languages and frameworks quickly.
- Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
- Previous experience with working in Conversational AI is a plus.
- Git portfolios will be helpful.
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Company social profiles
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- Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.
- Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.
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- To ensure internal customer delight by timely processing of quotes received from the site / vendors, evaluation of vendors in the line of priority for cost/quality/delivery/process compliance etc, management of payment cycles, inventory management and implementing effective mechanisms in purchase management
- Managing team of procurement executives or offices and freshers wherever applicable to deliver the team objectives by managing team interactions effectively and in collaborative manner . Equally so to manage individual contributor role in procurement function
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SuperProcure is a leading logistics and supply chain management solutions provider that aims to bring efficiency, transparency, and process optimization across the globe with the help of technology and data. SuperProcure started our journey in 2017 to help companies digitize their logistics operations. We created industry-recognized products which are now being used by 150+ companies like Tata Consumer Products, ITC, Flipkart, Tata Chemicals, PepsiCo, L&T Constructions, GMM Pfaudler, Havells, others. It helps achieve real-time visibility, 100% audit adherence & transparency, 300% improvement in team productivity, up to 9% savings in freight costs and many more benefits. SuperProcure is determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for the company.
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Life @ SuperProcure
SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.
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mentorship and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.
Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry everyday? DO APPLY.
OTHER DETAILS
- Engagement : Full Time
- No. of openings : 1
- CTC : 12 - 20lpa
Job description
Job Responsibilities :
- Work closely with Product, Strategy, Marketing and Tech teams, to shape and deliver design vision and strategy
- Work closely with the product team to identify research questions.
- Plan and conduct interviews, user surveys, usability tests to understand user needs, find relevant solutions and shape long-term product strategy
- Help define and refine user personas
- Plan and design the information architecture for the app- what information should go where? Which elements are more important and should be given priority?
- Create use cases, design flows, wireframes, experiences and define information hierarchies
- Design mockups and prototype interactive solutions
- Collaborate with front-end developers to translate design appropriately
- Write compelling, user-friendly copy that guides the user and embodies the voice of the brand
- Employing industry and design best practice throughout the build process
- Optimizing pages for maximum speed and scalability
- Work within brand guidelines to create layouts that reinforce a brand's style or voice through its visual touchpoints
- Should be open to working on any design collateral whether related to app or web or general physical/digital promotion design
- Desired Profile :
- Deep understanding of design methodologies, principles and visual design
- A user-centric mindset
- Attention to detail
- Creative & Analytical Problem-Solving approach,
- Articulative and rational
- Ability to work in a fast-paced, hyper-collaborative work environment
- Someone who wants to make great products- an outstanding portfolio that showcases your foundation in ideation, visual design, interaction and delivery - -Good Communication skills
- Skills and Qualifications :
- 8 to 10 years of experience as a UX-UI Designer or a similar role
- BCA/MCA/BTech or any other but should have worked on software products
- Portfolio of high-quality work and project samples
- Mastery of foundational design concepts and visual principles, especially for the digital world
- Up-to-date knowledge of softwares like InVision, Sketch/Illustrator, Adobe XD, Figma, Balsamiq, Axure RP, Marvel
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBWhat we're looking for
An experienced Software Engineer with a love for Web products, with demonstrated ability to contribute individually as well as in a team. If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.
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- Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
- Work closely with PMs, designers, and other engineers to ideate solutions to user problems
- Become an expert in your product area and our tech stack
- Make improvements to developer productivity through process / code improvements and mentorship
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- 3+ years of experience designing and building complex JavaScript web based software systems
- Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
- Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
- Experience with remote development teams working on the same platform
- Experience with writing testable code and driven by best practices Agile development process knowledge/experience
- Bachelor’s degree in Computer Science or related field
Why us?
We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.
What are we looking for?
We are looking for a tech enthusiast working primarily on blockchain technology to be part of the core blockchain team at Wow Labz. You would be a part of the Roadmap team that is working on the architecture, design, development and deployment of our decentralized platform.
It comprises a suite of products to create the next generation data economy. It would not just facilitate, but also incentivize the curation, clean-up / classification and verification of the world’s open data. In the process, it would create value for a wide spectrum of token holders including – data owners, data scientists / data workers, publishers, yield farmers / liquidity providers / market makers, data oracles and data buyers.
Your primary responsibilities would be analyzing requirements, designing blockchain technology around a certain business model and launching a blockchain network.
Please be sure to highlight the following in your resume:
- Publicly accessible links to the projects you have built and deployed. These need to be blockchain based. (MANDATORY)
- List of certifications you have completed on blockchain development (optional).
Responsibilities:
- Participate in the full life cycle of blockchain development, from research and analysis to architecture (security, performance, scalability etc), design and execution (coding, testing, benchmarking, deployment).
- Develop (code hands on) protocols, backend APIs and dApps
- Mentor team members, review code artifacts and provide technical guidance, hands on training
- Manage or oversee the DevOps of blockchain projects
- Publicly speak at tech meetups, organise forum sessions or webinars (we’ll create the opportunities).
- Maintain and extend current client- and server-side applications responsible for integration and business logic
- Stay up to date with the developments in the global blockchain community
- Maintain existing protocols and dApps
- Raise the bar in writing clean, well documented code
- Hire talented developers as a part of the Blockchain team
Required Skills & Experience:
- 2+ years of minimum experience in Blockchain development
- Strong software development background
- Strong knowledge of various blockchain technologies like Ethereum, Polkadot, Solidity, Substrate and related tools (Truffle, geth, etc.)
- Experience with Web3.js, RPC, IPC and web socket connections
- Experience with wallets like Metamask, Mist or Polkawallet
- Strong knowledge of ERC20, ERC777, ERC721
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- Strong experience implementing utility tokens
- Strong knowledge of common algorithms and data structures
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- Familiar with distributed P2P protocols like bit torrent
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- Experience with Git
- Highly capable of executing in a fast-paced, virtual, changing environment
Any of this is a BIG PLUS:
- Hands on experience with Rust/ Substrate
- Contribution to open source blockchain projects
Persona of the kind of people who would be a culture fit:
- Curious and aware of the latest digital and social media trends
- Strong relationship-building skills
- Exceptional analytical reasoning, problem-solving, and creative thinking skills
- Extremely self-driven and able to execute in a diligent manner
- Get a kick out of leading a solution towards its completion
- Fun to hang out with!
Java
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Full Stack Developer - Averlon