Data Scientist

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

Job Title: Jewelry Product Designer

Job Type - Full Time

Location – Indore

Summary/Objective:

The Jewelry Product Designer holds a pivotal role in crafting innovative and visually captivating jewelry designs. Responsibilities encompass conceptualization, sketching, and development of jewelry pieces while staying attuned to industry trends and customer preferences. Collaboration with cross-functional teams is integral, ensuring designs seamlessly progress from concept to production.

Responsibilities/Duties:

1.   Design Conceptualization:

·        Generate imaginative and brand-aligned jewelry design concepts.

·        Conduct market research to remain abreast of current trends and customer preferences.

2.   Sketching:

·        Create detailed sketches of jewelry designs.

3.   Material Selection:

·        Collaborate with procurement teams to choose suitable materials for each design.

·        Ensure that chosen materials align with design concepts and meet quality standards.

4.   Collaboration:

·        Work closely with cross-functional teams, including production, marketing, and sales.

·        Collaborate with craftsmen and artisans to bring designs to fruition.

5.   Quality Assurance:

·        Maintain a high standard of quality for all designs and finished products.

·        Conduct regular quality checks during the production process.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Jewelry Design, Fine Arts, or a related field.

Experience:

·        Minimum of 3 years of experience in Jewelry Product Design.

Skills:

·        Strong understanding of materials, gemstones, and manufacturing processes.

·        Excellent sketching and rendering abilities.

Attention to detail and a keen sense of aesthetics

JOB DESCRIPTION

Department

IT

Location

Thane West, Mumbai

Job Title

Project Manager

Experience range

5 to 7 years of experience required

Key Skills

Project Management, Resource Management, Risk Management, Budget and Cost Control, JIRA, Scrum Management, Team Management, Delivery Tracking, Customer Communication

Role description

As a Project Manager, you will be responsible for leading and overseeing the entire project lifecycle, from inception to delivery. Your primary focus will be on ensuring that projects are completed on time, within scope, and within budget, while maintaining the highest quality standards.

Roles and Responsibilities

1. Project Planning: Define project scope, objectives, deliverables, and timelines. Create detailed project plans and schedules, ensuring that all project stakeholders understand the scope and objectives.
2. Resource Management: Allocate and manage project resources, including developers, testers, and other team members. Ensure that team members have the necessary tools and support to complete their tasks.
3. Scrum Management: Implement and oversee Scrum methodologies to facilitate effective team collaboration and ensure project milestones are met.
4. Delivery Tracking: Utilize tools such as JIRA to track project progress, identify bottlenecks, and implement solutions to keep projects on schedule.
5. Customer Communication: Maintain clear and effective communication with all project stakeholders, including team members, clients, and executives. Provide regular project status updates and reports, addressing customer concerns and ensuring alignment with client goals.
6. Risk Management: Identify potential risks and develop mitigation strategies. Proactively address issues that may affect project timelines or budgets.
7. Quality Assurance: Oversee the quality of project deliverables. Ensure that code written in .NET Technologies meets high-quality standards and is free from defects.
8. Budget Control: Monitor project budgets and expenditures. Keep the project within budget and implement cost-saving measures where necessary.

Qualification

• Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
• Proven experience in project management within mobile app development using .Net technologies.
• Strong understanding of software development methodologies and project management principles.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and software.
• PMP, Agile, or Scrum certification is a plus.
• Exceptional problem-solving and decision-making abilities

About the Role 

We are looking for an extremely motivated individual with a proven track record to independently solve problems to work in our Founder’s Office and report directly to the CEO. As a strategist, consultant and implementer, successful candidate will drive multiple projects across growth, technology and product. The ideal candidate will have proven experience in a business consulting role, with a special focus on executive.

Job Description

Serve as liaison between the CEO, executives, senior leaders for project updates, proposals, and planning. Independently lead multiple high stake projects that impact the PnL across Growth, Technology, Operations and Product Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning, and coordinating annual corporate meetings, and scheduling facilities. 

Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects. Willingness to develop and learn subject matter expertise in healthcare, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications. 

Requirements 

Ex Consultants from McKinsey/ Bain/ BCG or other top tier consulting firms will be preferred 

Undergraduate/ Postgraduate from top tier engineering schools like IIT/ BITs/ IIM/ ISB within 1-4 years experience will be preferred 

Minimum 2 years prior experience in strategy consulting or strong experience in leading PnL at a high growth startups or equally analytical roles preferred. 

Strong analytical ability, with excellent track record as an independent problem solver. Ability to understand large amounts of data to problem find the issue and crisply communicating to CEO will be a given. Adept at MS Excel & PPT 

Extremely agile, and enjoys working in a highly dynamic environment where there is pressure to deliver on business outcomes. Wants to be legendary every day. 

Experience in planning and leading strategic initiatives.

Job description

Job Profile:

1. Develop and Maintain proper interaction and reputation with the clients

2. Understand the business needs of the Clients

3. Convince them to invest in new Projects with the Company

4. Outbound process (Website selling)

5. B2B Process

6. Unlimited incentives

Requirement:

Candidates with experience in a website-selling campaign

Open to working in a full-time Day shift job

Only experienced candidates can apply for this job opening.

Fixed Salary - 10% to 20% hike on last drawn salary.

Monthly Sales Incentives

Shift Timing:(10:00pm-6:30am)

6 Days working.

SUNDAY Fixed OFF

FRESHERS are welcome

Location- Gandhinagar/Pune

Roles and Responsibilities

 Document technically accurate content for products including User Manuals, Quick

guide

 Research and determine the technical documentation needs for the features

 Estimate efforts and deliver content on time

 Ensure quality of the documentation

 Execute day-to-day information engineering activities

 Create in-depth user guides, FAQs, technical overviews, and in-product help

documentation

 Identify problem areas or structural deficiencies and proactively contribute to their

improvement

 Experience creating infographics to more clearly communicate workflow processes

and abstract topics

 Build and maintain client aids that go beyond traditional documentation, such as online

video, demos, guided tours, and other other educational techniques

 Maintain a library of application documentation, cataloging it for internal and/or

external use

 Publish and maintain templates for written documentation produced by others

(technical specifications, RFP responses, ), ensuring a consistent "look and feel."

 Proven experience producing technical content for public consumption

Qualification

 Bachelors degree in Engineering/core sciences, or Masters in English

Language/Technical Communication

 5 to 7 years of experience in technical writing, with at least 3-4 years of experience

product documentation

Immediate joiners will be required

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.