About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction
Roles and Responsibilities :
- Speech Recognition model development across multiple languages.
- Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
- Implement and deliver PoC's /UATs products on the Rezo platform.
- Responsible for product performance, robustness and reliability.
Requirements:
- 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
- Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
- Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
- Ability to learn new tools, languages and frameworks quickly.
- Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
- Previous experience with working in Conversational AI is a plus.
- Git portfolios will be helpful.
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Meet and exceed sales targets
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Field sales
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0-2 years' quota carrying sales experience
Experience and working knowledge of CRM systems
Demonstrable track record of over-achieving quota
Strong written and verbal communication skills
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
What you will do:
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- Work in GMT time zone
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What you need to have:- Minimum 3 years of total experience
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Pune, India
About Us
Coditation Systems was founded by a serial entrepreneur, and a team of young talented technologists, some of who have grown to spearhead the organization. With its inception in 2016, we became a boutique technology services and solutions firm specializing in Machine Learning & AI, Data Engineering, and Cloud. We have a team of ninja architects, data scientists, data engineers, and software engineers having decades of collective experience of applying emerging technologies to build cutting edge software products.
What are we looking for?
We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
A Day in the Life
● Work with development teams to ideate software solutions
● Design client-side and server-side architecture
● Build the front-end of applications through appealing visual design
● Develop and manage well-functioning databases and applications
● Write effective APIs
● Test software to ensure responsiveness and efficiency
● Troubleshoot, debug and upgrade software
● Create security and data protection settings
● Build features and applications with a mobile responsive design
● Write technical documentation
● Work with data scientists and analysts to improve software
What you will need
● Proven experience as a Full Stack Developer or similar role
● Experience developing desktop and mobile applications
● Familiarity with common stacks
● Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
● Knowledge of back-end language (Java) and JavaScript frameworks (e.g. Angular, React, Node.js)
● Excellent communication and teamwork skills
● Great attention to detail
● Organizational skills
● An analytical mind
● Degree in Computer Science or relevant field
Responsibilities Include
You will break down business opportunities and problems into software solutions. You will work closely with the CTO to help product and marketing stakeholders distill the product vision and roadmap, into a technology vision. You will be responsible for the evolution of an already bleeding-edge highly distributed systems at the back-end, and would need to work with front-end architects to come up with the best user experience for the gaming platform. You will be required to make decisions quickly, and work under strict timelines. You would lead technology strategy through analysis of market trends and product requirements. You would help set coding guidelines and help bring the most modern tools to keep engineering processes most efficient.
Requirements
- B.E/MS in Computer Science or equivalent.
- 10+ years or more of progressive software technology experience with at least 3 years in an architectural role.
- Completely hands on with technology and architecture. Start-up experience is a huge plus.
- Ability to quickly prototype and demonstrate technology value adds and educate + drive adoption within the extended technology team
- Excellent and robust understanding of scalable product system architecture(s), platforms and core technologies
- Demonstrated problem-solving and leadership skills to pursue correct engineering process in adverse conditions. Ability to embrace and demonstrate leadership beyond ownership
- Work with engineering leadership to setup and manage processes.
- Track record of thought leadership and out of the box thinking in the technology arena.
- Ability to work efficiently in an entrepreneurial and in a start-up environment
- A Java/Spring/Akka, Javascript or Golang rockstar.
- Deep and hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such as Redis/memcached, container technology such as Docker and Kubernetes etc.
- Great proficiency in distributed systems design, with an ability to make the right trade-offs for creating future-proof solutions.
- Building quick PoCs and full-fledged solutions with various AWS managed services would be a big plus.
- We are looking for someone who is a self-learner, exhibits considerable leadership skills , and is an excellent team player. Also good at problem-solving and analytical skills.
Must-Have Skills :
- Strong foundation in data structures & algorithms, OS, I/O, concurrency, hands-on knowledge of Android Ecosystem, Java Tech Stack and Android app Development, a good understanding of UI/UX and principles of Material Design, excellent debugging and optimization skills.
Good to have skills :
- Experience of the end-to-end feature development lifecycle in-app, exposure to memory and performance enhancements
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon