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We are seeking a dedicated and technically skilled Printer Support Engineer to provide hardware and software support for our USA-based operations. This role is responsible for troubleshooting, repairing, configuring, and maintaining printers and print management systems to ensure minimal downtime and high service availability.

The ideal candidate must be comfortable working night hours and supporting users across multiple U.S. time zones.

Key Responsibilities

Hardware Support

• Install, configure, and maintain network and standalone printers.
• Diagnose and repair printer hardware issues (paper jams, rollers, fusers, print heads, etc.).
• Perform preventive maintenance and component replacements.
• Coordinate warranty repairs and vendor escalations.
• Maintain spare parts inventory and service records.

Software & System Support

• Install, configure, and troubleshoot printer drivers.
• Resolve printing issues in Windows and macOS environments.
• Configure network printers (TCP/IP, shared printers, print servers).
• Support print management and secure printing solutions.
• Assist with driver compatibility and firmware updates.

Network & Infrastructure Support

• Troubleshoot LAN/WAN printing issues.
• Resolve IP conflicts, connectivity failures, and access permissions.
• Support printer integration with Active Directory and enterprise systems.

User & Ticket Support

• Log, track, and resolve incidents using ticketing systems
• Maintain documentation of recurring issues and solutions.
• Ensure timely resolution within defined service levels.

Required Qualifications

• Associate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in printer hardware and software support.
• Strong troubleshooting skills in printer repair and diagnostics.
• Experience with Windows OS, macOS, and basic networking.
• Willingness to work night shifts aligned with U.S. time zones.

Preferred Qualifications

• Experience supporting enterprise printer brands such as HP, Canon, Epson, or Xerox.
• Familiarity with print servers and print management tools.
• Knowledge of TCP/IP, DNS, DHCP, and VPN troubleshooting.
• Experience working in SLA-driven environments.

Key Competencies

• Strong analytical and troubleshooting skills
• Customer-focused approach
• Excellent communication skills (verbal and written)
• Ability to manage multiple support tickets efficiently

Back-End Developer (B2B SaaS)

Location: Kashmere Gate, Delhi (Hybrid)

NP: Immediate Joiner

Experience: 2.5Years - 3.5 Years

About Us:

Eazybe is transforming workplace communication by creating innovative tools on top of popular messaging platforms like WhatsApp, phone calls, and more. As we expand our reach into international markets, we're looking for dynamic sales professionals to join our team!

Key Responsibilities:

• Backend Development: Write clean, maintainable, and efficient code for server-side applications.
• API Design & Integration: Build and maintain RESTful or GraphQL APIs to support various front-end and mobile applications.
• Database Management: Design, implement, and maintain robust databases, ensuring data integrity and security.
• Performance Optimisation: Optimize applications for maximum speed and scalability.
• Collaboration: Work closely with front-end developers, product managers, and other team members to ensure seamless integration of functionalities.
• Debugging & Troubleshooting: Identify and fix bugs, bottlenecks, and system issues.
• Security: Implement best practices for securing backend systems and data.
• Documentation: Prepare technical documentation and reports for system and code processes.

Qualifications:

• Proficient in solving Data Structures and Algorithms (DSA) problems.
• Demonstrated experience with platforms like LeetCode or similar competitive programming environments.
• Strong aptitude and problem-solving skills, with the ability to think critically and approach challenges creatively.
• A sharp analytical mindset with a proven ability to learn and adapt quickly.
• Proficiency in server-side programming languages such as Python, Node.js, Ruby, Java, PHP, or others.
• Experience with frameworks like Django, Express, Flask, Spring Boot, etc.
• Strong understanding of databases (SQL and NoSQL), such as MySQL, PostgreSQL, MongoDB, Redis, etc.
• Familiarity with API standards and development (REST, GraphQL).
• Knowledge of cloud platforms like AWS, Azure, Google Cloud, or others.
• Experience with version control tools like Git.

What We Offer:

• 12 days of Paid Time Off (PTO) annually
• 10 days of Working From Anywhere (WFA) annually
• Hybrid Work Model: 4 days in-office and 2 days from home
• Convenient Office Location: Just a 7-minute walk from Kashmiri Gate Metro

Candidates who meet the criteria will undergo 2 to 3 interviews and a possible paid work trial focusing on analytical and technical skills.

If you're passionate about backend development and eager to work in a fast-paced, innovative environment, we want to hear from you!

Roles and Responsibilities:The incumbent will be:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired profile:

1. Graduate in any stream. Engineering graduates preferred.

2. Experience in online / telesales / telemarketing.

3. Proficiency in spoken English is a must.

4. Familiarity with e-commerce and its components

5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6. Highly analytical, self-driven individuals preferred.

PHP Developer:

Responsibilities:

• Gathering & Understanding customer requirements.
• Design, code, test, debug and document software according to the functional requirements.
• Write clean, well structured code with proper abstraction and reusability.
• Work independently and deliver projects under tight deadlines.

What makes you the best fit:

• Exceptional programming skills with strong fundamentals in OOPS, MVC and ORM.
• Good knowledge of PHP, Core PHP, Laravel, CodeIgniter, zend, Shopify, HTML, CSS, Javascript, AJAX, JSON and Rest APIs.
• Proficient with code versioning tools like GIT.
• Must have experience in payment gateway, video streaming and image manipulation.
• Basic knowledge of any JS frameworks like Vue, React, Angular.
• Must be able to work independently and perform under strict deadlines.
• Must be a good team player and has good problem solving skills.

Mandatory Skills:

• Strong skills with Algorithms and Data Structures

• Strong hands-on expertise with Objective-C & Swift.

• Strong knowledge of design principles, patterns, and best practices

• Experience with offline storage, threading, and performance tuning

• Knowledge of Xcode Tools

• Experience working with iOS frameworks such as Core Data, Core Animation, Core and Core Text

• Experience with third-party libraries and APIs

• Solid understanding of the full mobile development life cycle

• Excellent Communication & Problem Solving Skills

Her is what we are looking for

• Strong and up-to-date knowledge of Swift.

• Strong knowledge of Apple Design Principles and Application Interface Guidelines.

• Experience with iOS Frameworks such as CoreData, CoreGraphics, CoreLocation and CoreAnimation.

• Experience with threading and performance tuning.

• Knowledge of Unit Testing, Instruments and Profiling.

• Knowledge of the available open-source libraries and Cocoapods for common tasks.

• Knowledge of VoIP Notifications, CallKit and Payment gateways.

• Familiarity with Real Time Databases like DynamoDB and Firebase.

• Familiarity with cloud message APIs and Push Notifications.

• Familiarity with creating dynamic libraries and modular applications. Write scalable, high-performing and reusable code.

• Knowledge of different Apple Certificates and Profiles.

• Solid understanding of the complete application development lifecycle.

• Proficient understanding of code versioning tools, such as Git.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

1. Build pixel-perfect UIs across Android and iOS mobile platforms.
2. Leverage native APIs for deep integrations with both platforms. 
3. Diagnose and fix bugs and performance bottlenecks for performance that feels native. 
4. Developing and releasing complex, data-driven apps using React Native as the primary application framework. 
5. Proficiency writing Modern JavaScript, including ES6+, and JSX.
6. Maintain code and write automated tests to ensure the product is of the highest quality.
7. Must be able to develop high-performance cross-platform apps using React-Native.