Senior Social Media Manager

Company Description

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are looking for a Talent Acquisition professional who specializes ONLY in leadership hiring.

This role is not about job portals or volume hiring. This is about building networks, leveraging references, and hiring leaders who are not actively job hunting.

If your strength is people, relationships, and trust-based hiring, this role is built for you.

Key Responsibilities

• Own end-to-end leadership hiring (Managers, Team Leads, Heads, Key IC-to-Manager roles)
• Build and maintain strong professional networks across industries
• Drive reference-based and network-driven hiring
• Proactively engage with passive leadership talent
• Partner closely with Founders, CXOs, and senior stakeholders
• Act as a strategic hiring advisor, not just an executor
• Build long-term leadership talent pipelines (even without open roles)
• Ensure high-quality hiring with strong culture and leadership alignment

Ideal Candidate Profile

• You already have an active professional network
• You enjoy talking to people more than screening resumes
• You think long-term about talent, not just immediate closures
• You’re comfortable challenging hiring managers when needed
• You understand that great leaders are hired through trust, not applications

Qualifications

• Proven experience in leadership / executive hiring
• Strong capability in reference hiring and network sourcing
• Excellent relationship-building and influencing skills
• Confidence to engage and close senior professionals
• Ability to assess leadership mindset, maturity, and cultural fit
• Startup / SaaS hiring experience is a big plus

Additional Information

• Opportunity to shape leadership DNA of a fast-growing SaaS company
• Freedom to build your own hiring playbook
• Competitive compensation with long-term growth

Job Description: ERP Sales Specialist

Location: Bangalore, India

Experience: 2+ Years

Employment Type: Full-Time

Department: Sales / Business Development

About the role:

We are seeking a dynamic and results-driven ERP Sales Specialist to join our team in Bangalore. The ideal candidate will have proven experience in selling ERP solutions or software products, strong communication skills, and the ability to build and maintain long-lasting client relationships. This role involves handling the complete sales cycle—from lead generation to closing deals—while working closely with internal teams to deliver high-quality solutions to clients.

Key Responsibilities:

• Identify, qualify, and generate new ERP sales opportunities through cold calls, networking, referrals, and market research.
• Understand client requirements and present suitable ERP solutions tailored to their business needs.
• Conduct product demos, presentations, and discussions with prospects across various levels (CXO, IT, Operations).
• Manage the complete sales cycle including proposal preparation, negotiations, and contract closure.
• Collaborate with technical and implementation teams to ensure solutions are aligned with customer expectations.
• Maintain and update CRM records for all leads, prospects, and ongoing sales activities.
• Achieve monthly and quarterly sales targets consistently.
• Develop strong relationships with existing and potential clients to drive repeat and referral business.
• Stay updated with market trends, competitor activities, and emerging technologies in ERP and software domains.

Required skills and Requirement:

• Bachelor’s degree in Business, Marketing, IT, or a related field.
• Minimum 2+ years of experience in ERP sales or software product sales.
• Strong understanding of ERP modules, business processes, and customer pain points.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to understand technical concepts and translate them into actionable business solutions.
• Self-motivated, target-driven, and able to work independently.
• Proficiency in CRM tools, MS Office, and online sales platforms.

Preferred Qualifications:

• Experience selling cloud-based ERP platforms (e.g., Odoo, SAP B1, Oracle NetSuite, TallyPrime, Microsoft Dynamics, etc.).
• Background in B2B enterprise software sales.
• Understanding of SAAS-based sales cycles and subscription models.

What we offer:

• Competitive salary and attractive incentive structure.
• Opportunity to work with a fast-growing tech-driven organization.
• Growth-oriented environment with learning and career development opportunities.
• Exposure to end-to-end ERP and enterprise technology solutions.

Salary: Up to 7 LPA

Industry

• IT Services and IT Consulting

Employment Type: Full-time

• Role & Responsibilities:
• Develop and maintain backend functionality for websites and web applications.
• Create custom WordPress themes and plugins based on requirements.
• Work with REST API integration and database management (MySQL).
• Follow MVC principles for structured code development.
• Collaborate with frontend developers to integrate designs and functionality.
• Use Git for version control.

Job Summary:  

The Incident Response (IR) Lead manages a team of experts with diverse skill setsincluding Security Operations Center (SOC), Forensics, and technical Subject Matter Expert (SME) advisory. The IR Lead is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The Incident Response Lead is also responsible for building the relationship with the client and client’s counsel and ensuring the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. You will leverage a solid foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute your responsibilities.

ROLES AND RESPONSIBILITIES

· Accurately collects information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. In addition, the IR Lead is responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful delivery.

· The main point of contact manages and participates in all communications with the client and the client’s counsel during the engagement. The IR Lead sets the cadence for communications.

· Management and Coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.

· Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.

· Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.

· Ensures the Forensic Lead is coordinating the collection of data necessary for the investigation.

· Ensures SentinelOne is deployed on time and adding value.

· Communicates with sales when appropriate for SentinelOne, provide client contact.

· Communicates in tandem with the Forensic Lead pertinent findings to the client during the investigation.

· Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.

· Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.

· Other duties as assigned.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.

 Role Description : Skills & Knowledge

1. Experience leading scoping calls

2. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering

3. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations

4. Possesses strong verbal and written communication skills

JOB REQUIREMENTS

· Bachelor's degree in Computer Science, Computer Engineering, Information Assurance, Forensic Sciences, or related technical field; Graduate degree preferred

· 10+ years experience leading full-cycle incident response investigations and communicating with the client/counsel/carriers

· Must be eligible to work in the US without sponsorship

WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

· No physical exertion is required.

· Travel within or outside of the state.

· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.

Responsibilities:

Collaborate with product managers and other stakeholders to understand business requirements and translate them into technical specifications.

Design, develop, and maintain high-quality software solutions, ensuring scalability, performance, and security.

Write clean and efficient code using best practices, and conduct code reviews to ensure code quality and adherence to coding standards.

Participate in architectural discussions and propose technical solutions that align with business objectives.

Collaborate with cross-functional teams to integrate software components and troubleshoot issues.

Conduct comprehensive testing of software applications, including unit testing, integration testing, and automated testing.

Identify and resolve technical issues, bugs, and performance bottlenecks.

Stay updated with the latest industry trends, technologies, and best practices, and share knowledge with the team.

Mentor and guide junior engineers, fostering a culture of continuous learning and growth.

Requirements:

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Minimum of 4 years of proven experience as a software engineer, with a focus on backend development.

Strong proficiency in programming languages such as Java, Python, or C++.

Extensive experience with web application development frameworks such as Spring, Django, or Flask.

Solid understanding of database systems (SQL and NoSQL) and proficiency in writing complex queries.

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Strong knowledge of software engineering principles, design patterns, and best practices.

Familiarity with Agile methodologies and experience working in an Agile/Scrum environment.

Excellent problem-solving skills and ability to work effectively in a fast-paced, collaborative environment.

Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts.

Benefits:

Competitive salary and comprehensive benefits package.

Opportunities for professional growth and career advancement.

Collaborative and inclusive work environment.

Cutting-edge technology stack and access to the latest tools and resources.

Chance to work on impactful projects and shape the future of the lending industry.

upcred.ai is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

• Extensive experience in designing, building & supporting Azure Managed Services Operations.
• Good understanding of Azure IaaS and PaaS services (Azure VMs, App Service, VM Scale set, Storage, Web App, Function App, Logic App, SQL instance, Data factory, Key vault, API management service etc.).
• Good understanding of Azure networking, vNet, NSG, various load balancing services, VPN, Express Route and firewalls in cloud environment.
• Knowledge on Cloud Adoption Framework.
• Hands on Experience in migration of various workloads to Azure from on-prem sources like VMware, Hyper-V, Physical Servers and from other Clouds.
• Knowledge of Azure Backups and ASR (Azure Site Recovery).
• Strong Knowledge on Containerization and Orchestration (Docker, Kubernetes, AKS).
• Powershell Scripting, Azure CLI, ARM templates writing, setup automation for resources provisioning and other IaC tools like terraform, Ansible is an added advantage.
• Knowledge on Azure automation and Automation Desire State Configuration.
• Knowledge on Azure Devops or GIT Actions on CI/CD pipeline configuration.
• Strong experience in configuring, maintaining, and troubleshooting Microsoft based production systems.
• Aspire to learn and be able to pick up latest technical advances in Azure and be able to implement it.
• Certificate on Azure Administrator & Azure Architect has added advantage.

§ Experience of developing web based enterprise wide applications in .NET4.5 (C#, ASP.NET), WCF, WPF, AJAX etc

§ Understanding of enterprise application development and deployment.

§ Good understanding OOPS and Design Patterns and experience of tools like Enterprise Architect.

§ Good knowledge of RDBMS design, programming and DBA concepts and experience of working in SQL Server and Oracle databases.

§ Good Design, Coding and Testing skills.

§ Knowledge and exposure to Service Oriented Architecture, Enterprise Service Bus and application Integration (using middleware).

§ Experience of working in electricity utility domain – preferably in EA/AMR/AMI/EMS/IT System Integration/ERP (for Utilities) projects

§ Mobility based software development, GPRS, GSM Knowledge of BI tools implementation.

§ Experience in mobility based applications will be an added advantage.

Roles & responsibilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information via email.
• Keeping up with product and service information and updates
• Creating and maintaining a database of current and potential customers and updating the same on CRM
• Explaining and demonstrating features of products and services
• Staying informed about competing products and services
• Upselling products and service
• Researching and qualifying new leads

Our ideal candidate is someone who is an exceptional JS developer with significant experience on React and Node. You should be able to build and support complex applications single-handedly with a keen eye towards UX, design, security and performance. Additionally you will need to have a basic understanding of microservices, API integrations to aid in achieving our vision of building the most robust and scalable integration platform in the B2B Retail + Food verticals. You will be responsible for architecture, design and implementation of the entire system to support thousands of customers globally. Our stack is primarily built around Node, PHP, React, Angular, Mongo, PHP and advanced Infra and DevOps tools such as Kubernetes, Grafana, Prometheus, ELK and more.

Mentoring should come naturally to you, as well as finding the right balance towards process and documentation.

Highlights:
1) You will be working on interesting technical challenges in a product centric and open-source driven environment.
2) You will help set a very high bar on code quality with a focus on test driven development and writing highly performant, fault tolerant and secure code.
3) You will take ownership of product features from conception to implementation, testing deployment and support.
4) A lot of freedom on when and where you work from - just get stuff done.
5) You will open source as much as possible, and blog about cool things that you learnt and built.
6) You will help define who we become as a company.
7) You will get stock options in line with silicon valley standards.


Caveats:
1) We have a strict no-divas rule. There are a lot of smart engineers on the team but no one with an attitude / superiority complex.
2) If you think writing tests for your code, writing docs, doing customer support etc are not your cup of tea, this isn't the right role for you.
3) Similarly, if you're viewing this just as a 20-40% increment opportunity over your current compensation, this isn't the right role or company for you.


This role can be the growth opportunity of a lifetime for anyone who has been operating as a backend lead and wants to grow into a fullstack CTO. Check out the links below if you'd like to learn more about us. We encourage people from underrepresented groups to apply.

1) Why ShoppinPal? - https://www.youtube.com/watch?v=cE7DgtwA0ws" target="_blank">https://www.youtube.com/watch?v=cE7DgtwA0ws
2) Our hiring philosophy and process http://techstory.in/building-startup-team/" target="_blank">http://techstory.in/building-startup-team/
3) Our culture- https://www.shoppinpal.com/culture">https://www.shoppinpal.com/culture