Unity Game Developer

Business Analyst

Looking for a passionate business product (future product owner) and team player who wants

to learn, contribute and have fun with the team. We are a friendly startup where we provide

opportunities to explore and learn a lot of things(new solutioning/technology/tools etc.,) in

building quality products using best-in-class technology.

● Understanding of Information Technology and business concepts

● Work with client to define high level requirements and capture their business needs

● Partner with the development team to understand and articulate the product vision of clients

● Collaborate with teammates to analyze and design the business requirements

● Analyze the as is situation and collaborate with clients

● Be an effective liaison between the client and the team to manage the product backlog and

keep an eye on the software delivery

● Well versed with Agile, Lean and Continuous delivery methodologies

● Must have exposure to functional testing

● Keep a track record for delivering impactful software with the collaboration of software

delivery team

Key Requirements:

● Excellent communication and interpersonal skills required

● Knowledge on Loans or Credits or Accounts or related areas

● Should have agile/scrum/kanban experiences like backlog creation EPIC, Stories

creation and Sprint

● Planning

Key Responsibilities

● Understand business requirements and create business specifications and solutioning

documents for the product

● Agile/Scrum - Epics, Story writing, Spring Planning (IPM), Retro, Backlog/Feature

management

● Understand how business operates and experience modeling business processes using

a different tools and techniques to ease requirement elicitation sessions

● Have a knack for resolving any conflicts as they arise

• Must have 4-5 years of experience in Web Development & Mobile Apps project, digital marketing projects acquisition & closing.
• Sound technical knowledge of advanced Web/Mobile/digital marketing technologies trending today.
• Explore & target new business leads & opportunities in software/mobile/web development domain (US/UK markets) through different-2 channels [Online Bidding Portals /Social Media etc.]
• Must be analytical enough to understand project requirements and prepare the detailed proposal, pre-sales discussions, negotiations, closing the sales and handing over the client to the delivery team.
• Build and maintain excellent relationships with clients and prepare convincing write-ups/ messages.
• Identify, create and pursue new business opportunities and clients.
• Should have the experience in handling the lead generation team, motivate them, support them for qualified leads.
• Should be flexible working hours when required.
• Self-motivated to meet sales target regularly.
• Strong negotiation skills.
• Able to propose project budgeting to the client.
• Excellent verbal and written English skills for effective communication with overseas clients.

Required Candidate profile: 

• Must have experience of Marketing / Business development or Client generation in Web, Mobile application using PHP, React Native from international market. 

• Responsible for Research & Generating Quality Leads for Web, Mobile development by Outbound calls, Emails, creating required documents. 

• Follow-up with Generated Leads. 

• You will be responsible for identifying opportunities, evaluating its fit with the company vision, negotiating and closing deals. 

• Achieve the assigned Sales target by Acquisition, Retention & Renewal. 

• An input into the sales strategy - You will constantly keep upgrading your business development techniques. 

• Candidate with Excellent Communication, Presentable Personality. 

• Experience of forecasting, budgeting expenses and ensuring sales achievement. 

• Experience in handling a team of 4+ members. 

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

Have an experience building backend server side applications in Node.js and Express.js

Have in-depth knowledge and experience of using ES6+ features and Object Oriented Principles

Have sound knowledge and are familiar with databases like MongoDb - (Preferred) and Mysql.

Have good exposure to cloud native technologies (AWS Lambda, S3, RDS, etc) 

Have working knowledge of version control (Git) and continuous deployment 

Have experience in optimising backend API’s and database queries for optimal performance.

You are good at problem solving and have analytical skills 

You are flexible in adapting new technologies and frameworks as per the projects needs

• Creating and maintaining digital assets, such as interface design files, wireframes, and interactive mockups using design and prototyping tools: e.g., Sketch and InVision
• Designing, building and maintaining highly reusable JavaScript, HTML and CSS code
• Understanding the limitations of our tech stack and business model and providing technical advice wherever necessary
• Coordinating the workflow between the UI/UX designs, HTML, CSS and backend application logic
• Cooperating with the back-end developer in the process of building the RESTful API

Desired Candidate Profile

• Confidence in working with HTML5/CSS3, JQuery, Ajax, Bootstrap, responsive design
• Expert knowledge of HTML5 and its best practices
• Proficiency in designing interfaces and building clickable prototypes using Sketch, InVision, Axure, etc.
• Knowledge of Git version control
• Knowledge of the command line
• 2+ years experience as a front-end developer
• 1+ year experience as a UI/UX designer    

Job Description: Senior React.js Developer

• 2+ years of relevant experience in software development building web applications
• Well acquainted with cutting edge front-end framework like React Javascript dialects like ES6.

• CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
• Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions.
• Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions.
• Ability to work both independently and in various team settings.

What you need to have:

Job Description

We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Business Analyst Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Business Analyst Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 2 years’ experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.
• A history of leading and supporting successful projects.

• Maintain track records of process followed
• Submitting business reports to the system as on requirement
• Report to the organization/board periodically
• Extended analysis of the specific tasks with SWOT
• Budgeting for efficient working & operation
• Cost control exercises and implementation
• Follow the SOP to analyze, execute & follow
• Performance indicators modelling for the Operations
• Track department progress & performance
• Department forecast & planning
• Process & Ancillary tool development as per market requirement
• Implementation of the updated procedures
• Adapting the recent company policies
• Training the team members in the process
• Guiding & Metering the team reporting to you.