Software Developer - EDI

Job Title : Backend Engineer (AI-First | FinTech/Crypto)

Experience : 3 to 6 Years

Location : Gurugram (Sector 49)

Working Hours : 10:00 AM – 6:00 PM

Work Mode : On-site | 6 Days Working

Employment Type : Full-time

Role Overview :

This is not a typical ticket-based engineering role. You will take end-to-end ownership of systems—designing architecture, building scalable solutions, and solving real-world performance challenges.

We operate in an AI-first engineering environment, leveraging advanced tools and automation workflows to build high-performance distributed systems.

Mandatory Skills :

Java/Spring Boot or Node.js, System Design (HLD/LLD), Distributed Systems, Event-Driven Architecture (Kafka/RabbitMQ), Low-Latency APIs, PostgreSQL/MongoDB, CI/CD, Docker/Kubernetes, AI-assisted development (Copilot/Cursor/Claude)

Key Responsibilities :

• Design and build scalable backend systems (Java/Spring Boot, Node.js, or similar).
• Architect and implement event-driven systems (Kafka, RabbitMQ, pub/sub).
• Develop secure and reliable financial systems with strong data integrity.
• Solve scalability and performance challenges in fintech/crypto environments.
• Own features end-to-end: design → development → deployment → monitoring.
• Work with real-time data pipelines (WebSockets, streaming, event sourcing).
• Define service contracts and optimize system architecture.

AI-First Engineering (Must-Have Mindset) :

You will :

• Use tools like GitHub Copilot, Cursor, and Claude in daily development
• Follow spec-driven development using structured instructions
• Review, validate, and ship AI-generated code with strong engineering judgment

Core Requirements :

• 3+ years of backend development experience.
• Strong expertise in Java (Spring Boot) or Node.js.
• Solid understanding of System Design (HLD/LLD, Distributed Systems).
• Experience with event-driven architectures (Kafka, RabbitMQ, async pipelines).
• Hands-on experience building low-latency, high-throughput systems.
• Strong database knowledge (PostgreSQL, MongoDB, etc.).
• Understanding of security, performance optimization, and reliability.
• Experience with CI/CD, Git, Docker, Kubernetes.
• Exposure to React / React Native is a plus.

Good to Have (Differentiators) :

• Experience in FinTech / Crypto / Web3 / Blockchain.
• Built systems for trading, payments, or real-time financial data.
• Experience with AI agents, automation pipelines, or agent-based systems.
• Exposure to parallel AI workflows (coding / testing / refactoring).
• Contributions to open source or technical blogs.
• Experience handling production-scale systems.

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Key Responsibilities

Provide technical support for KX products, ensuring system stability and optimal performance.

Diagnose and troubleshoot software, infrastructure, and performance-related issues.

Work closely with engineering teams to escalate and resolve complex product defects.

Assist customers with product deployments, configurations, and best practices.

Create and maintain technical documentation and knowledge base articles.

Lead root cause analysis (RCA) efforts.

Participate in an on-call rotation, including weekend work, to support critical incidents, system maintenance, or client needs outside regular business hours.

Required Skills & Experience

Experience in product or technical support for enterprise software.

Solid knowledge of Linux/Unix environments, system administration, and performance troubleshooting.

Experience with SQL and other database technologies.

Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications

Proficiency in kdb+/q.

Experience with real-time data processing, high-frequency trading, or IoT applications.

Familiarity with networking concepts.

Hands-on experience with automation and scripting (Python, Shell, etc.).

ITIL certification or experience working in an ITIL-based support environment.

Key Responsibilities:

· Develop and maintain frontend components using AEM Sites.

· Integrate AEM with React/Angular for enhanced user interfaces.

· Work with AEM templates, components, dialogs, and client libraries.

· Collaborate with backend AEM developers and designers to implement dynamic and responsive web features.

· Ensure code quality through unit testing and best practices.

· Participate in code reviews, debugging, and performance tuning.

· Support AEM content authors with technical implementation and troubleshooting.

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills:

· 3+ years of frontend development experience with React.js or Angular.

· 2+ years of experience working with Adobe Experience Manager (AEM).

· Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript.

· Experience with AEM client libraries, Sightly (HTL), Sling models, and component development.

· Familiarity with RESTful APIs and JSON.

· Understanding of responsive design, cross-browser compatibility, and accessibility standards.

· Familiarity with Git, CI/CD pipelines, and Agile methodologies.

• Strong Senior Data Engineer profile
• Mandatory (Experience 1): Must have 4+ years of hands-on Data Engineering experience
• Mandatory (Experience 2): Must have experience owning end-to-end data architecture and complex pipelines
• Mandatory (Technical 1): Must have advanced SQL capability (complex queries, large datasets, optimization)
• Mandatory (Technical 2): Must have strong Databricks hands-on experience
• Mandatory (Role Requirement): Must be able to architect solutions, troubleshoot complex data issues, and work independently
• Mandatory (BI Requirement): Must have Power BI integration experience
• Mandatory (Note): Bajaj CTC has 80% fixed and 20% variable

Responsibilities:​

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate on responses and interview schedule with clients, as needed.
Place of work: Hyderabad

Please find the JD below for the role of Frontend SDE-2 of Innovaccer :-

We at Innovaccer are looking for Software Development Engineer-2 (Frontend) to build the most amazing product experience. You’ll get to work with other engineers to build a delightful feature experience to understand and solve our customer’s pain points. 

A Day in the Life

• Innovate and contribute to a Monitoring UI.
• Collaborate with other development teams, quality engineering team, and documentation teams to execute product deliverables.

What You Need

• 3-6 years of experience with a start-up mentality and a high willingness to learn
• Strong knowledge and experience in HTML, CSS, and JavaScript  
• Good experience into ReactJS or one modern MVC style JS Framework
• Deep understanding of the DOM and how the browser works
• Experience in building large scale pluggable UIs
• Good understanding of the constantly evolving world of front-end development
• Experience with seamless integration of front-end to back-end functionality
• Excellent understanding of UX/UI design principles
• A belief in progress over perfection.

What We Offer

• Industry-focused Certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, you will dive straight in and be certified by the best in the world.
• Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work.
• Health Benefits: We cover health insurance for you and your loved ones.
• Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas for innovating at Innovaccer.
• Pet-friendly office and open floor plan. No mundane cubicles.

Please share these details too with your interest in the opportunity :-

Current CTC (Fixed + Variable) :-

Expected CTC :-

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Updated Resume :-

Is your Notice Period is negotiable :-

Are you leading a team right now :-

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Are you involved in their appraisals, hiring and firings as well :-

• Strategies for engaging, creative, and innovative content for regularly scheduled posts, keeping in touch with all the latest Trends on Social Media for brand development.
• Oversee all existing clients, along with overview and maintenance of social media accounts on Facebook, Instagram, Twitter, Linkedin, Youtube, Behance,etc.
• Coordinating with the team to create relevant and engaging content which will add to the Recall Value.
• Audit and analyse social media presence, including digital advertising costs and returns.
• Analyse social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for campaign improvement.
• Get in touch with businesses which would be interested in our services and products, both international and domestic.
• Should be active 24/7 on Social Media and ensure that Our Online Presence is always active, by liking, commenting, sharing, tagging and retweeting relevant content on all platforms.
• We need someone who knows how to reach the masses by tailor making content to attract followers.
• We need an influencer with a large social media presence, who know all the cheat codes required to increase our online presence and following.