
About platoWorks
About
We at PlatoWorks explore and build products in Blockchain, Cryptocurrencies and VR/AR. We help traditional businesses become more efficient, streamlined, creative and innovative by helping them realize the potential of latest tech - Blockchain and VR/AR. We provide complete end to end solutions and even help companies in research based projects that require engineers and manpower that can approach a problem through non-traditional and unconventional routes.
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**Hiring for International BPO Sales Executive for Inbound Process**
Must have experience in sales for at least 1 yr in any International Outbound BPO
Process - Travel Sales (US Shift)
Role: Need to handle inbound calls related to Flight booking, car rentals, hotel booking from US customers and convert those calls into sales
Location: Ecospace Business Park (Kolkata)
Salary - upto 25k plus Incentives upto 5 'lac
**Looking for immediate Joiner**
**Ready to work in Night Shift**
**Must have exp in US Sales Process**
**Freshers are also welcome**
Interested one can connect Uzma
Job Summary:
We are seeking a motivated and dynamic Medical Product Representative to join our team. This role involves fieldwork, building and maintaining relationships with healthcare professionals, promoting our medical products, and achieving sales targets. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for healthcare.
Key Responsibilities:
Promote Medical Products: Conduct regular visits to clinics, hospitals, and healthcare facilities to promote our products and educate healthcare professionals about their benefits.
Sales Achievement: Meet or exceed sales targets by developing strategies to attract new clients and retain existing ones.
Product Knowledge: Stay updated on product features, competitive positioning, and the latest industry trends to provide accurate information and address customer inquiries effectively.
Customer Relationship Management: Build strong relationships with doctors, pharmacists, and other key stakeholders to increase brand visibility and foster loyalty.
Reporting: Keep detailed records of daily activities, including client interactions, sales, and any issues encountered, and provide regular feedback to the management team.
Designation: Account Director Team: Account Management
Grade: 6
Job Location: Mumbai/ Gurugram
Reporting Manager: Business Head
Job Purpose
The Account Director is responsible for maintaining a leadership position in the market by contributing to:
● Success of a set of assigned client accounts, leading to account renewals and upsells
● Building of capable, independent and motivated teams
● Accurate internal planning, budgeting and forecasting
Role Responsibilities & Deliverables
1. Strategic ● Create plans, budgets & forecasts for internal consumption and usage ● Review & vet decoded client briefs of existing clients every quarter and of new clients as they come in ● Create and communicate Annual Operating Plans (AOP) basis the clients’ decoded briefs. Update the AOP incase of significant modifications in the client’s brief or digital platform policies during the course of the year ● Create quarterly execution plans based on internal plans and decoded client briefs ● Update resource planning basis quarterly FTE and utilization mapping ● Maintain monthly client P&Ls ● Ensure achievement of billing targets by the team ● Ensure timely renewal of contracts. Identify any obstacles to contract renewal well in advance, and resolve (or escalate) the same
2. Communication & Coordination
● Monthly / Quarterly (as pre-defined) meetings with clients to build relationship, understand client’s strategic / growth plans and identify upsell opportunities ● Monthly communication with clients to provide updates and collect feedback ● Ensure timely and proactive response to client emails (by self and by team) Mumbai | Gurugram
3. Account Management
● Brainstorm (when required) with relevant teams for client pitches and execution of briefs ● Ensure accurate referencing and industry benchmarking by the team ● Upsell offerings to existing clients based on specifically identified needs of the client ● Strategic intervention and inputs to the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
4. Finance ● Follow up with the client for any overdue payment and ensure it’s release incase the Associate AD isn’t able to ● Review quarterly financial trackers and update the management on the same. Provide necessary inputs and course correction where required
5. Team ● Hire capable, independent resources that can understand, communicate and execute client briefs accurately ● Create a team culture of research and self-development ● Work with the L&D team to structure training programs that directly impact work quality along with specific competencies
Core Competencies
1. Business & Financial Acumen ● Fluency in comprehending, tracking and maintaining financial data ● Keenness in understanding Client business with the aim at linking team efforts with Client revenue
2. Leadership & Team Management ● Lead by example & mentor team members ● Keep team members motivated at all times ● Ensure quality resources are brought on board ● Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback) ● Train, mentor and motivate the team Mumbai | Gurugram
3. Industry Knowledge ● Monitor competitor offerings and identify potential business avenues ● Update self and the team on the latest industry trends
4. Customer Focus ● Keep client needs in mind while framing strategies ● Timely resolution of client escalations
5. Planning & Organizing ● Tactfully prioritise tasks and projects to manage work across brands ● Deliver quality work within deadlines with the available resources
6. Communication ● Excellent written and verbal skills ● Ability to clearly articulate complex ideas and strategies to clients and the team ● Ability to sell work and ideas, and respond positively to feedback
Desired Qualifications & Expereince
1. UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
2. Candidates with 5+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
3. Prior team management experience preferred
4. Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it
Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on sales in the digital industry? Then this highly visible role is for you!
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As the Sr. Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot-based programs, and data analytics
What you will do:
- Building components for the companys advanced health-tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively
What you need to have:
- Education: B.Tech with Min. 65% marks
- Expert at hands-on programming in JAVA and J2EE
- Proven expertise in Java interfaces with MongoDB (or similar NoSQL databases) as well as relational databases (MySQL, Postgres, etc)
- Key contributor in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven-based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Proficient understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest APIs, Webservices
- Excellent problem-solving skills
Desired Attributes
- Hands-on experience with Lucene/Solr
- Familiarity with DiagFlow based chatbot building
- Knowledge of NLP
- Learned AI/ML systems
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
Your Responsibilities:
- Independently coordinate webinars, tradeshows, and conferences, including overseeing logistics, managing registrations, coordinating with vendors, and ordering marketing collateral.
- Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management
- Assist with website content social media and digital marketing programs.
- Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports
- Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness
You Have:
- Exceptional problem-solving skills
- Strategic, data-driven mindset with excellent execution skills for rapid project completion
- Strong interpersonal and teamwork skills
- Experience with marketing automation tools and communication platforms
Your Key Competencies:
- Self-motivated
- Detail-oriented
- Results-driven
- Project management for ensuring timely delivery of projects
Your Education and Experience:
- BA/BS University degree with a concentration in marketing, advertising, or business.
- 2+ years of marketing experience


● Work on developing solution for ingesting multiple datasets in large volumes
● Develop REST APIs using spring framework.
● Develop solutions for indexing heterogeneous datasets and searching analysing indexed data
● Perform daily tasks for Elastic search clusters and environments
● Continuously optimize the infrastructure and configuration of Elastic search for production
deployment
● Deploy, configure, test, maintain Linux based Operating System Elastic clusters and environments
● Design and implement highly scalable ELK (Elastic Search, Logstash, and Kibana) stack and Elastic ache
solutions
● Architecting data structures using Elastic Search
Design, development, administration, and delivery of Elastic Search ELK based reporting solutions.
● Build reports using APIs that leverage Elastic Search.
● Analyse and improve application performance while searching for simple and robust solutions to
complex tasks
● Work closely with the Team to design & development of the app.
Skill set Required
● Must have 4+ years of experience working with Java Programming and building web services.
● Solid understanding of data structures, algorithms, concurrency, distributed processing and data
parallelism.
● Experience in REST APIs using Spring framework.
● Must have good experience with Apache Kafka and writing producers and consumers in Java.
● Good experience in Elastic Search and writing queries using Java client.
● Ability to design elastic search indices and knows when to rebuild the index and how to structure it
based on query pattern.
● Strong knowledge of designing and architecting distributed systems.
● Good understanding of No SQL databases.
● Good understanding of Micro services architecture.
● Excellent knowledge of project development project methodologies.
● Basic knowledge of SQL queries.
We want the person to understand the business problem and can translate the same into marketing automation language. We also expect the professional to create best-in-class strategies, come up with breakthrough campaign ideas and implement emerging automation practices to solve the problem. Having innovative ideas on top of this will be an added advantage.
This individual will work closely to manage, create, and strategize campaigns with the best of the Marketing Automation tools like HubSpot, Marketo, Salesforce, Pardot, etc.
He/ She will collaborate with Account Managers, Delivery Team, Creative Teams and Customers to plan, execute, and measure effective inbound strategies to deliver astounding results
Responsibilities:
Work directly with the customer to understand their business requirements in terms of Sales & Marketing funnel fluency and translate the same for the internal marketing & delivery team to plan, build and execute marketing automation campaigns.
Understand the customer’s buyer persona, pain points, available resources, and marketing communication channels, to plan the holistic inbound strategy and deliver results.
Understand the gap between the current marketing process and required sales and marketing automation goals. Define the overall automation strategy and plan execution in phases.
Showcase excellent project management skills to ensure smoother and timely delivery to the customer.
Ideate and execute end-to-end inbound marketing campaigns and collaborate with all the involved stakeholders for smoother execution.
Create effective detailed content strategy and calendar, content promotion campaigns and measuring the effectiveness of the content in terms of the expected KPIs.
Manage overall marketing budgets and spend to ensure maximum ROI for the customers.
Create, manage, and present standard and custom analytics reports on MQL’s acquisition programs, nurture campaigns, sales conversion rates and media buys to track campaign ROI, attribution, and sales effectiveness, to customers and internal stakeholders
Requirements:
Proficiency in working on email marketing campaigns, marketing automation funnel, drip/nurturing campaigns, and Google Analytics.
Prior experience in working with HubSpot, Marketo, Pardot or any other globally recognized automation tool is strongly preferred.
Experience in inbound marketing and managing automation campaigns with large data sets.
Preliminary knowledge of relevant marketing areas including content writing, copywriting, social media, email campaigns, Google Analytics, Tag Manager, etc.
Excellent verbal and written communication skills.
Project management and collaboration skills.
Fundamental knowledge of HTML/CSS is a huge plus as it can help while working on email templates and landing pages.
Job Description
We are looking for a talented Sr. Web Designer to create amazing user experiences. Your creativity able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
Responsibilities
- Create visual/graphic design standards, maintain image library
- Well versed with Photoshop, Coral Draw, Flash, Illustrator, Strong HTML, CSS3
- Expertise and experience in Web design and development, print and online media
- Strong knowledge of Web and design principles
- Strong conceptual development, layout and illustration skill
- Experience of managing intranets independently
- Work on campaigns for internal teams, which will include intranet banners, mailers, posters, wallpapers, etc.
Additional Requirements:
- 6-8 years of Solid UI experience background.
- A bachelor/master’s degree in interaction design or related UI degree
- Proficiency in Photoshop, Illustrator, UXPin, Balsamiq, Axure RP or other visual design and wire-framing tools
- Proficiency in HTML5, CSS3, and JavaScript for rapid prototyping
- Experience in developing responsive multi-platform cross browser / multi resolution user interfaces and design
- Ability to deal with ambiguity and change.
- Ability to work with business leaders / multiple teams.
- Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
- Excellent communication, interpersonal, and organizational skills
- Proactive and communicative to be closely aligned within the Product Management and customer requirements.
- Exposure to business process workflow.
- Start-up work culture mindset.
NextGen AVP Role - Pune Location
Job Description
Experience:
Should have subject matter expertise in cloud platforms (AWS, Azure & GCP), and next generation technologies
Should possess experience in designing and delivering architectural solutions for mission critical applications using cloud native development and architecture and cloud migration methodologies and tools
Demonstrated as a trusted advisor for customers on various Next Gen technology solution options and presented strong value proposition to win the deals
Experience is building differentiated solution & service offerings in building Next Gen Application development
Extensive experience in Presales, Solutioning, Delivery, People Management, Global experience and should be in a P&L role
Have experience leading complex, global solution implementations programs
Technology Experience:
Cloud Native App development, Microservices based enterprise grade application development, Serverless Computing, Containerization technologies
AWS, Azure, GCP and aPaaS platforms like Cloud Foundry
DevSecOps – CI/CD tool chain, API Management platforms
Database technologies – Structured & Unstructured data storage platforms
Expectations:
Responsible to formulate business development strategies for NextGen Application Development Technology practice
Create differentiated solution & Services offerings and translate into revenue growth
Drive strategic account growth and be responsible for the delivery of consulting services to our customers
Actively search for opportunities to expand business within existing accounts and help win new clients
Building new technology capabilities, and building team competencies
Marketing of technology & domain solutions / service offerings to internal/external stakeholders
Manage business relationship with the technology partners & start-up eco systems and demonstrate edge over competition
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements
- Bachelor’s degree in Marketing or relevant field.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- Solid understanding of HTML, CSS, and JavaScript is required.
- Highly creative with excellent analytical abilities.
- Outstanding communication and interpersonal skills.
- Up-to-date on the latest trends and technologies in digital marketing.

