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Outline of the responsibilities
- Daily and Monthly Responsibilities:
- Utilise Pipedrive, cold calling, LinkedIn and email to generate new sales opportunities
- Identify prospect's needs and suggest appropriate products/services
- Build long-term trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) customers and sales executives
- Report to sales manager with weekly, monthly, and quarterly results
- Required Skills and Qualifications:
- 1-3 years of sales experience, with a history of exceeding lead targets
- Strong communication skills via phone and email
- Proven creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization
- Experience in prospecting in US market
- Preferred Qualifications:
- Proficiency with Pipedrive or other CRM software
- Prior experience as a sales and business development rep with a track record of achieving sales quotes
Role Overview
As an AI Quality Engineer, you will be the strategic lead for quality within our AI-driven product ecosystem. You will be responsible for validating non-deterministic AI outputs and microservices. You will use tools like Claude Code, Cursor, and Gemini, moving from manual oversight to high-velocity, AI-augmented delivery. You will ensure that our AI products are not only functional but reliable, ethical, and scalable.
Core Responsibilities
- AI-First Test Strategy & Planning: Define and implement the end-to-end test strategy for major AI product areas.
- AI-Augmented Automation: You will adopt Cursor and Claude Code to refactor existing frameworks, develop new frameowrk, migrate legacy framework to modern technologies and automate the creation of test suites.
- Defect Management & Root Cause Analysis: You will perform Root Cause Analysis, submit bugs and ensure their timely resolution.
- Documentation & Reporting: You will document your work and report on quality metrics to stakeholders.
Required Qualifications
- AI Toolchain Mastery: Expert-level experience using AI coding assistants (Claude Code, Cursor) and LLMs (Gemini, GPT-4) to accelerate the SDLC.
- SDLC Experience: Proven track record of product delivery in an Agile environment with a focus on CI/CD (ADO and GitHub Actions).
- Technical Stack: Proficiency in C#, Python or JavaScript and experience with modern testing frameworks (e.g., Selenium, Playwright, Nunit, PyTest).
- Autonomy: Ability to create cases, execute tests manually and automate with minimal oversight.
- Education/Experience: 2-3 years in Quality Engineering with a focus on Web and Mobile Applications testing.
About Flipr & FCAT
Flipr is a fast-growing platform focused on bridging the gap between student capabilities and industry expectations. Our flagship product, FCAT (Flipr Career Assessment Test), is designed to streamline hiring by assessing candidates through structured evaluations including aptitude, coding, and behavioral analysis.
Role Overview
We are looking for a highly motivated and enthusiastic Business Development Intern to support the expansion of the FCAT platform across colleges and institutions. This role involves outreach, relationship building, and execution support for internship drives and assessments.
Key Responsibilities
- Identify and connect with colleges, universities, and training institutions for conducting FCAT-driven internship and placement drives
- Assist in lead generation through various channels (LinkedIn, email campaigns, cold outreach, etc.)
- Coordinate with institutional stakeholders (TPOs, placement cells, faculty) for scheduling drives
- Support in pitching FCAT and explaining its value proposition to potential partners
- Maintain and update CRM/database with lead and client information
- Assist in planning and executing campus drives and assessments
- Collaborate with internal teams (operations, product, marketing) to ensure smooth execution
- Track and report outreach performance and conversions
Required Skills & Qualifications
- Strong communication and interpersonal skills
- Proactive attitude with a willingness to learn and take ownership
- Basic understanding of sales/business development processes
- Ability to manage multiple tasks and meet deadlines
- Familiarity with tools like Google Sheets, MS Excel, and LinkedIn is a plus
Who Should Apply
- Students or recent graduates from any discipline (preferably Business, Management, or related fields)
- Individuals interested in sales, partnerships, and startup ecosystems
- Candidates who are self-driven and comfortable with outreach and communication
What You Will Gain
- Hands-on experience in business development and B2B outreach
- Exposure to the ed-tech and hiring ecosystem
- Opportunity to work closely with a fast-paced startup team
- Certificate of Internship and Letter of Recommendation (based on performance)
- Potential full-time opportunity based on performance
Job Title: Customer Support Team Lead
📍 Location: Bangalore
💼 Employment Type: Full-time
🕒 Shift: [Day / Rotational]
👥 Team Size: 8–15 agents (approx.)
Job Summary
We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.
Key Roles & Responsibilities
A. Team Management & Performance
- Lead, coach, and manage a team of customer support executives
- Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
- Conduct regular 1:1s, performance reviews, and feedback sessions
- Prepare rosters and manage attendance to ensure adequate coverage
B. Operations & Service Delivery
- Ensure smooth handling of inbound/outbound calls, emails, and chats
- Act as the first point of escalation for customer issues
- Ensure adherence to processes, SOPs, and quality standards
- Identify gaps and drive process improvements
C. Quality, Training & Compliance
- Conduct call audits and quality checks
- Identify training needs and coordinate with training/QA teams
- Support onboarding and nesting of new joiners
- Ensure compliance with company policies and regulatory requirements
D. Reporting & Stakeholder Coordination
- Prepare and share daily/weekly MIS and performance reports
- Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
- Share insights, trends, and improvement opportunities with management
Qualifications & Skills
- Graduate in any discipline (Postgraduate preferred)
- 5–8 years of experience in customer support, with 2–3 years as Team Lead
- Strong understanding of contact center metrics and SLAs
- Excellent communication, people management, and problem-solving skills
- Proficiency in MS Excel and CRM tools
- Ability to work in a fast-paced, target-driven environment
Preferred Skills
- Experience in BPO / Customer Support / Healthcare support (if applicable)
- Exposure to multi-channel support (voice, email, chat)
Company Name - Bhanzu formerly (Exploring Infinities).
Website - https://www.bhanzu.com/
Mode- WFO
Job Description:
Roles and Responsibilities:
● Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives
● Collating and maintaining client information in the CRM database
● Make calls to clients and respond to callback requests
● Email & WhatsApp conversations with potential leads
● Make potential leads understand our courses
● Convert potential leads into customers
● Learning & using our customer relations management software & others
● Related computer software
Requirements:
● Excellent written and verbal communication skills
● Ability to work under pressure
● Laptop is mandatory
● Willing to work in a startup environment (fast-paced)
● No. of days Working: 6 (Rotational off MON- FRI & Sat and Sun Compulsory working)
- Graduate+ in Mathematics, Statistics, Computer Science, Economics, Business, Engineering or equivalent work experience.
- Total experience of 5+ years with at least 2 years in managing data quality for high scale data platforms.
- Good knowledge of SQL querying.
- Strong skill in analysing data and uncovering patterns using SQL or Python.
- Excellent understanding of data warehouse/big data concepts such data extraction, data transformation, data loading (ETL process).
- Strong background in automation and building automated testing frameworks for data ingestion and transformation jobs.
- Experience in big data technologies a big plus.
- Experience in machine learning, especially in data quality applications a big plus.
- Experience in building data quality automation frameworks a big plus.
- Strong experience working with an Agile development team with rapid iterations.
- Very strong verbal and written communication, and presentation skills.
- Ability to quickly understand business rules.
- Ability to work well with others in a geographically distributed team.
- Keen observation skills to analyse data, highly detail oriented.
- Excellent judgment, critical-thinking, and decision-making skills; can balance attention to detail with swift execution.
- Able to identify stakeholders, build relationships, and influence others to get work done.
- Self-directed and self-motivated individual who takes complete ownership of the product and its outcome.
JD
Prior experience of about 6-10years
1 - Must have fair understanding of products like future, forward, options(call and put), bonds, swaps etc
2 - Must have fair understanding of mutual funds and NAV
3 - Should have good communication skill.
4 - Basic SQL
5 - Business analyst experience and should know about BRD.
6 - Good to have Knowledge of risk management in general.
Responsibilities:
Candidate will have to perform data analysis.
Candidate will have to speak with different risk engine team to identify the appropriate engine for given asset classes, and accordingly he has to do requirement analysis and testing.
Should have good product knowledge.
Should have good communication skill.
- Good understanding of NODE JS back-end development
- Strong understanding of Node.js and frameworks available for it
- Understanding of front-end technologies, such as React/Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.
- Good experience with AJAX, REST and JSON
- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.
- Must be a team player, having good communication skills, self-starter
- Ability to pick up new technology is needed.







