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Client Relationship Manager
An edutech company
Client Relationship Manager
An edutech company's logo

Client Relationship Manager

at An edutech company

Agency job
1 - 2 yrs
₹5L - ₹6L / yr
Remote, Bengaluru (Bangalore)
Skills
Customer Relationship Management (CRM)
Communication Skills
Phone support
Business Writing
Junior Client Relationship Manager
Role in a nutshell: "to answer client queries related to using of Superset software product that they have purchasedon email channel, and largely phone channel; to understand queries, resolve them by providing ways to achieve use cases using Superset tool"
 
Skill requirements really are:
1. Good spoken English
2. Should not see this as a temporary role/should be serious to work
 
The office is 5 days a week.
In this role, will be expected to respond to customers on Saturdays too.
 
Office culture is very open and friendly, all team members are helpful. Full ownership of work and freedom to experiment.
Growth path: grow into Customer Success Lead role, wherein given responsibility to monitor adoption of accounts and track renewals and overall customer adoption rates.
 
Note: Initially all work will be remote (for the next 2-3 months or longer as the pandemic situation demands); after the pandemic, would be required to be in Bangalore/relocate to Bangalore for in-office work.
 
 
Feel free to reach out to me for any queries.
 
Thanks,
Shashi
 
 
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma

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