Senior Executive – Analytics (Datorama)

Job Title: Salesforce Business Development Executive

We are looking for a motivated Salesforce Business Development Executive to drive business growth by generating leads, identifying new opportunities, and building strong client relationships for our Salesforce consulting and implementation services.

Responsibilities

• Generate and qualify leads through LinkedIn, email campaigns, cold calling, and networking.
• Promote Salesforce consulting, implementation, customization, App Development, CPQ, Agentforce, API Integration, and Data Migration services.
• Understand client requirements and coordinate with the pre-sales team to propose suitable Salesforce solutions.
• Schedule meetings, prepare proposals, and maintain the sales pipeline.
• Achieve monthly business development and revenue targets.

Requirements

• 1–3 years of experience in IT/SaaS/Salesforce business development.
• Strong communication, negotiation, and client management skills.
• Knowledge of Salesforce services and CRM solutions is preferred.
• Self-driven, target-oriented, and eager to build a career in enterprise technology sales.

Bachelor’s Degree in Information Technology or related field desirable.

• 5 years of Database administrator experience in Microsoft technologies

• Experience with Azure SQL in a multi-region configuration

• Azure certifications (Good to have)

• 2+ Years’ Experience in performing data migrations upgrades/modernizations, performance tuning on IaaS and PaaS Managed Instance and SQL Azure

• Experience with routine maintenance, recovery, and handling failover of a databases

Knowledge about the RDBMS e.g., Microsoft SQL Server or Azure cloud platform.

• Expertise Microsoft SQL Server on VM, Azure SQL Managed Instance, Azure SQL

• Experience in setting up and working with Azure data warehouse.

About Company

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles & responsibilities:

• Training the tele sales team.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing and leading the tele sales team.
• Monitoring the performance of the sales team.
• Setting weekly and monthly sales targets.
• Maintaining customer relationships.
• Handling escalated customer complaints.
• Compiling and presenting sales reports
• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Coordinating with marketing on lead generation.

Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

We are looking for Technical Recruiters to manage our full-cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.

Key Responsibilities:

• Work closely with the Recruiting leads and hiring managers.
• Procure people for different IT Requirements.
• Use niche platforms related to IT, to source potential candidates.
• Personally, conduct interviews, document the same, and report as the need arises.
• In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
• Keeping abreast of the industry trends.

Requirements:

• Having 3 Years experience in a similar role in a similar industry
• Must be comfortable working in US shifts.
• Ability to display deep sourcing skills and excellent candidate assessment skills.
• Should be self-motivated as well as a team player.
• The ability to think analytically to consider all applicants and recommend the right fit for the organization.
• Should have excellent communication skills.
• Proficient in English.

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

Skills:

1. Should have good strong knowledge in ASP.NET MVC 3.0 and above
2. 3+ Years Of Experience in .Net Framework, C#, WCF, ASP.Net, MYSQL, SQL Server 2005/ 2008.
3. 2+ Years Of Hands-on Experience on MVC
4. Well-versed with Javascript, Jquery, AJAX, Web-services, Threading.
5. Good understanding of HTML5, CSS3, Web Services, XML, XSLT, Object Oriented Design, with experience working in high transactional applications.
6. Have strong concepts of OOPS.
7. Experience with Cloud computing (AWS Amazon Web Services/Windows Azure) will be an added advantage
8. Practical experience with Agile methodologies

Job Summary

• Ability to handle multiple responsibilities and prioritize in a dynamic environment.
• Should be able to manage the whole project solely or in a team.
• To develop and deploy new features, modules and write bug free code for the web-based applications.
• To optimize pre-written PHP Code and MySQL queries bringing efficiency to the overall project.
• Test, debug, clean the code and review the code written by other team members.Required Candidate profile:

• Must have good working knowledge of MVC Structure like Codeigniter and Laravel
• Must have good knowledge of technologies like AJAX, JavaScript, jQuery, HTML / CSS
• Must have good understanding of MySQL / MySQLi, Should be able to write MySQL queries, joins, optimization etc.
• Must be comfortable working with WAMP/LAMP Environment.
• Must have experience with GIT / GITHUB.

Optional skills:

• Clarity on OOPs Concepts.
• Create, implement and maintainence of Web Services using both REST and SOAP API.

Responsibilities and Duties

• Ability to handle multiple responsibilities and prioritize in a dynamic environment.
• Should be able to manage the whole project solely or in a team.
• To develop and deploy new features, modules and write bug free code for the web-based applications.
• To optimize pre-written PHP Code and MySQL queries bringing efficiency to the overall project.
• Test, debug, clean the code and review the code written by other team members

Required Experience, Skills and Qualifications

• Must have good working knowledge of MVC Structure like Codeigniter and Laravel
• Must have good knowledge of technologies like AJAX, JavaScript, jQuery, HTML / CSS
• Must have good understanding of MySQL / MySQLi, Should be able to write MySQL queries, joins, optimization etc.
• Must be comfortable working with WAMP/LAMP Environment.
• Must have experience with GIT / GITHUB.