Salesforce Consultant

Must have experience in Leather or garment export house.

· Export Documentation: Prepare and manage all pre-shipment and post-shipment export documents, including invoices, packing lists, Bill of Lading, Certificate of Origin, and other required shipping documents.

· Coordination with Buyers & Shipping Lines: Communicate with buyers, freight forwarders, customs agents, and shipping lines to ensure timely shipment and smooth documentation processing.

· Customs & Compliance: Ensure compliance with export regulations, customs laws, and DGFT policies. Handle export incentives, duty drawbacks, and export obligations.

· Banking & Payment Processing: Handle LC (Letter of Credit), bank negotiations, remittances, and documentation required for payment processing.

· Coordination with Internal Teams: Work closely with production, logistics, and finance teams to ensure the timely execution of export orders.

· Tracking & Reporting: Maintain shipment records, track shipments, and update management on export status.

· Client Communication: Handle buyer queries related to export documentation, shipping, and compliance.

mail updated resume with current salary-

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

1. Developing and maintaining web applications: coding, testing, and debugging both client-side (front-end) and server-side (back-end) components of web applications. This includes working with languages like HTML, CSS, JavaScript for the front-end, and server-side languages like Node.js, MySQL, MongoDB, or PostgreSQL.

2. Collaborating with cross-functional teams: The candidate need to collaborate with other team members, such as UI/UX designers, product/operations managers, and other developers, to understand requirements and implement solutions.

3. Learning and applying new technologies: Given the rapid pace of technological advancement in web development, candidates are often expected to learn and adapt to new frameworks, libraries, and best practices. They might spend time researching and experimenting with new tools or technologies and applying them to current projects. This continuous learning is crucial for personal development and for staying relevant in the field.

Develop and maintain application documentation and coding standards that are clear, accurate and detailed. Troubleshoot .NET issues and provide debugging support as needed. Maintain communication with key players on development process and communicate complex technical information to non-technical audiences. Provide mentorship and support to other employees

·       Hands on Experience on HTML, jQuery, JavaScript, MongoDB, NoSQL, Azure/Google Cloud Components

·       HTML: Elements and attributes, HTML Structures

·       jQuery: Functions and events, class based, ID based and attributes-based events, effects, JSON serialization and deserialization, JSON data preparation, AJAX Calls, async functions‍

·       JavaScript: For Loops, Filters, JSON Data Mapping

·       Expert on C# (.Net Core & Asp.NET MVC) and MongoDB

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

About Company: Applicate IT Solutions Pvt Ltd

Applicate leads the use of cutting-edge technology including Artificial Intelligence in the domain of Sales.

Applicate has created the first AI Sales Assistant, and named it ‘Sellina’. With Artificial Intelligence, ‘Sellina’ can simultaneously Assist, Supervise and Train 1000s of salespeople and channel partners across an organization & assist them in driving everyday sales!

Applicate Is already working with many top Global and Indian brands like Bacardi, Diageo, Shell, ITC, Kelloggs, Britannia, Perfetti, Bauli, Organic India, Whirlpool, Grohe, Akzonobel, Allen Solly, Louis Philippe, Van Heusen, Arrow, U.S. Polo, Mars and other top brands.

Are you resilient? Can you smile in the face of adversity and talk to anyone? Do you have convincing power? If so, You might be ready for a job as an inside sales representative

We are looking for Inside Sales Manager who will be responsible for business lead generation by emailing, cold calling and build relationships with existing and prospective clients in order to garner their interest and convert them into qualified leads.

As Inside Sales Manager at Applicate, you’ll be responsible for generating new prospects by interacting with target customer.

• Generating new leads & Meeting Sales goals by cold calling, email marketing etc.
• Develops new accounts by researching and identifying potential leads, soliciting new business, building connections.
• Diligent follow-ups with inbound leads supported by subsequent email communications
• Route qualified leads to outside sales team by initiating appointments
• Achieve quarterly and annual sales targets
• Maintain strong MIS of all leads and accounts
• Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest
• Keeps product knowledge up to date by studying item descriptions and participating in ongoing training
• Accepts ownership for maintaining and expanding sales and accomplishing all assigned tasks

• Min 1 years of experience in Similar Role and domain.
• Excellent presentation and communication skills, both written and verbal as well excellent listening skills too.
• Bachelor’s Degree in sales or business, information technology, or related field (MBA preferred)
• Good hands on in excel (Mail merge, data entry etc.) and other office products.
• A self-starter. A tenacious individual that is not afraid of taking new initiatives and sometimes rejection.
• Talking & Meeting is second nature for you. Your day will consist of high volume calling/ meeting/ e-mailing.
• Strong understanding of sales cycle
• Strong secondary/internet research skills
• Knowledge of lead generation, nurturing and converting a potential lead to appointments

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.