| REST & SOAP API ,Streaming API, Communities, Lightning , Omni Channel, Knowledge Base, Social Studio, CTI, Console Javascript) |
| • Omni Channel, CTI, Console Javascript, Communities, Lightning( Aura , LWC Components), Console Javascript |
| • Knowledge Base, Social Studio, CTI, Console Javascript, REST & SOAP integrations, Data Migrations. |

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Senior Software Development Engineer (.Net)
GormalOne LLP. Mumbai IN
GormalOne is a social impact enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by the use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energized and competent team that works on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.
We are looking for a Senior Software Development Engineer with relevant experience of 5+ years to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.
As an SDE, you should be comfortable with both front-end and back-end coding, development frameworks, and third-party libraries. Y
If you are also familiar with Agile methodologies, we’d like to meet you.
Roles & Responsibilities
- Work with development teams and product managers to ideate software solutions.
- Develop and manage well-functioning databases and applications.
- Write effective APIs.
- Test software to ensure responsiveness and efficiency.
- Troubleshoot, debug and upgrade software.
- Write technical documentation.
- Ensure great hiring.
- Create security and data protection settings.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Basic Requirements
- Experience in .Net framework and Web APIs.
- Good knowledge of Design patterns.
- Good Knowledge of databases (e.g., MsSQL, MongoDB), and IIS web servers.
- Excellent communication and teamwork skills.
- Great attention to detail.
- Organizational skills.
- An analytical mind.
Preferred Requirements
- Proven experience of minimum 5 years as a .Net Developer or similar role
- Understanding of HTML, CSS
- Knowledge of JavaScript Libraries, Angular, React or Node.js
- Familiarity with Microservices.
- Degree in Computer Science, Statistics, or relevant field.
__________________________________________________________________________________
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Roles & Responsibilities
1. Recruitment
2. Joining & onboarding
3. Engagement
4. Performance Review
5. Handling of portals.
Required Candidate profile
* Graduate.
* Good communication skills and comfortable working 6 days per week
* Should be able to work independently with guidance.
* Immediate Starters
POSITION OVERVIEW : .NET Developer will be responsible for development, re architecting and enhancing custom .Net portal applications based on specifications and integrate it with various other surround applications
- Investigate and identify problems and user requirements
- Unit test Applications
- Develop system documentation and provide assistance with user documentation
- Support development and enhancement of software lifecycle development processes including waterfall, agile, DevOps Specific
Job Responsibilities
- Perform development of complex software applications
- Write code across the full stack
- Perform analysis of requirements and design
- Create and execute unit tests and perform basic systems testing
- Participate in peer code reviews and technical meetings
- Mentor engineers in coding practices and process
- Work in an Agile Scrum team process, collaborating closely with fellow developers, DBAs, QA, team leads, and stakeholders
- Troubleshoot and support system and application problems
Required Skills
- Minimum 5+ years of experience in the application development using .NET full stack
- 2+ years of experience in software development using Microsoft stack (C#, ASP.NET, SQL Server, etc.)
- Experience with Agile development processes, methodologies, and tools
- Excellent understanding of Object-Oriented software design
- Excellent knowledge of HTML, CSS, JavaScript, JQuery, SQL, and Web Services
- Excellent knowledge of modular and object-oriented programming techniques
Desired Skills & Experience
- Exposure to full stack Azure development
- Graduate Degree preferred, BS in Computer Science (or related field)
- Experience with Agile development processes, methodologies, and tools
- Excellent understanding of Object-Oriented software design
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- Aptitude and desire to learn new technologies
- Able to communicate complex technical concepts to company stakeholders in an easy-to-understand manner
- Comfortable working independently and in a team environment
- Expert knowledge of database interface management languages
- Excellent knowledge of modular and object-oriented programming techniques
- Strong written and verbal communication
- Excellent interpersonal skills.
Inside Sales Associate Responsibilities:
- Persuade prospective clients to engage in a phone conversation and/or meeting to discuss our insurance product.
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Advise clients on the insurance policies that best suit their needs
- Customize insurance programs to suit individual clients
- Deliver approved policies to new clients and explain benefits of the policy
- Issue quotes, maintain client records and prepare reports
- Keep abreast of industry and market trends and best practices
- Scout and identify potential clients with need for insurance coverage
- Contact potential customers through calls, emails and arranged meetings
- Provide elaborate explanation of contract features, benefits, and possible downsides to an insurance coverage (as per market perspective).
- Ensure company policies and procedures are maintained when conducting the sales of insurance services
- Discuss with clients to obtain information in order to provide Quotation.
- Facilitate the payment and handover to post sales team.
Requirements:
- SME’s in corporate sales with minimum of 90% sales target achievement rate each month.
- Minimum of 4-5 hours of calling per day required.
- Corporate Sales experience with Tier 1 organisation contributing to the monthly targets
- Connect with prospects over a call (min of 45 calls to be connected each day)
- Previous working experience in Insurance.
- Excellent communication and presentation skills
- Resilient spirit and a persistent nature
- Impeccable interpersonal skills and friendly attitude
- Well organized with time, excellent time management abilities
- Should be a graduate.
- Discussing potential projects and their parameters with clients, executives, and software developers.
- Planning out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies, and indicating tests and maintenance.
- Assembling and leading the project team.
- Participating in and supervising each stage of the project.
- Ensuring each project stays on schedule and adheres to the deadlines.
- Creating a project budget and ensuring the project adheres to the budget as closely as possible.
- Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all stages of completion.
- Tracking milestones, deliverables, and change requests.
- Serving as a liaison to communicate information regarding changes, milestones reached, and other pertinent information.
- Delivering completed software products to clients and performing regular checks on the products' performance.











