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Sales & Financial Counsellor – IVF (Delhi/Gurgaon/Noida/Ghaziabad)

Key Responsibilities:

Financial Counselling:

Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.

Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.

Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.

Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.

Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.

Key Qualifications:

Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.

Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.

Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.

Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.

Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.

Keywords:

Financial Counsellor

IVF Financial Advisor

Patient Relationship Manager

Healthcare Sales

IVF Counsellor

Patient Grievance Handling

Healthcare Financial Consultant

IVF Package Sales

Patient Satisfaction

Fertility Treatment Advisor

Why Join Us?

Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.

Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.

Career Growth: Opportunities for professional growth and development within the organization.

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.

More than 3 years of experience with C# and .Net development, .net 4.5, Asp.Net MVC, Angular. .net Core.  

Must have strong knowledge of Object-Oriented Programming (OOP)

Must have work experience with Angular, React

Working experience on Webservices, WebAPI, and REST are most preferred

Must have basic knowledge of SQL Server database with SQL query designing, procedure, functions, indexing, and triggers designing.

Strong analytical skills and problem-solving aptitude(Desirable)

Knowledge on HTML, HTML5, CSS, BootStrap, XML, JavaScript, JQuery is most preferred

Experience in working with source code repositories like TFS, GIT, Azure, etc

Experience in code release, merge, and conflict resolution

Experience in web publishing with IIS and Azure web Applications.

About the company:

CogniTensor is an analytical software company that brings data to the heart of decision-making. CogniTensor leverages its product, DeepOptics - an integrated platform  to implement 3A (Automation, Analytics and AI) at scale. 

Cognitensor has customers ranging in Finance, Energy, Commodity, Retail & Manufacturing. More details can be found on our website: https://www.cognitensor.com/">https://www.cognitensor.com/

Our strategic investors include Shell and CIIE.CO (IIM-A/Accenture).

Qualification & Experience:

• BE/B.Tech Degree in Computer Programming, Computer Science, or a related field.

• +2 years experience as a Software Developer.

• Hands on experience in developing finance applications is must

Roles & Responsibilities:

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. 

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Along with familiar with Agile methodologies and testing skills

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Write technical documentation
• Excellent communication and teamwork skills

Technical Skills:

Must Have

• React JS
• Git / Bitbucket, 
• Express JS, Python, HTML, CSS, Node JS
• CI/CD like CircleCI
• Postgres or any DB knowledge
• Familiarity with AWS  or Azure or both 

Good to Have

• Docker
• Redux
• Android development
• React Native
• Electron
• GraphQL
• Jira

What’s in for you:

• An opportunity to lead a business segment
• Extensive liaising with customers and partners
• A rewarding career progression

Preferred Location:

Delhi NCR

Hiring Telecaller and Team lead

Tele calling

Follow up

Reporting

For Team lead : Managing team and handlling new hiring

Desired Candidate Profile

• CA inter or CA final is preferred
• Work experience as an Accountant
• Must have strong knowledge and experience in Tally
• Must be willing to work from office and for 6-days a week
• Must have advanced MS Excel skills including Vlookups and pivot tables
• Strong attention to detail and good analytical skills
• Responding to internal and external inquiries on-time as communicated by the management
• Assisting in financial Audit and auditing vendors
• Identifying and communicating opportunities for improvement in-terms of methods and practices followed
• Communicating any technical issues related to accounting