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About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
Job Title: Intern - Video Editor
Experience Required: 6 months to 1 Years
Location: Gurgaon
Type: Full-time
Roles and Responsibilities
● Edit engaging travel videos including destination promos, itineraries, hotel and holiday
ads, Reels, Shorts, and influencer-led content
● Work with content and marketing teams to turn raw footage into high-impact, story-driven
videos
● Shoot supplementary footage using smartphone or DSLR when required (B-rolls, voice
clips, walk-throughs)
● Edit videos in multiple formats (9:16, 1:1, 16:9) for platforms like YouTube, Instagram,
and Facebook
● Add text overlays, maps, transitions, music, and basic motion graphics to enhance
storytelling
● Perform colour correction and colour grading for all final outputs
● Maintain brand tone, visual consistency, and quality standards
● Organise project files and manage edit timelines efficiently
● Stay updated with short-form video trends across social platforms
● Use AI-based image and video tools for storytelling and digital content
● Collaborate effectively in a fast-paced environment with strong communication and time
management skills
Job Title: Senior Software Engineer
Division/ Department: Technology
Reports to: Engineering Manager
Work Location: Noida
Desired Work Experience: 4+ years
Weekly Off: Saturday & Sunday
About Aakash Technology Innovation Lab
Are you passionate about transforming the field of education as we know it?
The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -
- Reimagining and conceptualizing how education will be imparted in the future in the omni-channel and immersive learning environment
- Building data platforms such as Power BI dashboards to facilitate students, parents, teachers and the business
- Creating applications to support the futuristic tech-enabled smart classrooms
- Conceptualizing and developing mobile and web applications for seamless customer experience
- Developing Internet of Things (IoT) driven integrations into applications to build futuristic learning experience
- Leveraging Artificial Intelligence (AI) and Machine Learning (ML) to identity interventions to boost student performance
If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!
About Aakash - AESL
Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.
AESL also partnered with Blackstone, a global investment management firm.
With more than 32 years of operational experience in the test preparatory coaching industry, the company has a pan India network of 220+ Aakash centres with an annual student base 2,50,000+ students and an employee count of more than 4700.
Purpose of the Role
Develop software solutions that enable the students, parents and teachers to have superior learning and teaching experiences, both inside and outside the classroom.
Key Responsibilities
- Develop state-of-the-art high performance and low latency software applications for mission critical systems
- Contribute in all the phases of the software development lifecycle
- Craft a well-designed, testable, efficient code
- Perform object-oriented analysis and design using common design patterns.
- Effectively and seamlessly manage communication with all stakeholders.
- Manage and provide live support to the developed applications
Qualification/ Experience
Must-Have Preferred
Education B.E / B.Tech Information Technology / Computer Science/ Information Science
- Experience 4+ years of hands-on experience in designing and developing applications using Java EE, Spring, Spring MVC, Spring Boot Frameworks
- Experience with test-driven development
- Experience with relational databases (MySql, Oracle, Postgres) or NoSql Databases (Cassandra, MongoDb, CouchDb) .
- Agile programming (Sprint, Scrum) experience
- Skills Understands version control branching strategies
- Understands different major language paradigms (object oriented /functional /reactive)
- Understanding and some experience in programming with AWS SDK
- Knowledge of Kafka and Redis
Competencies
Behavioral Competencies Level Functional Competencies Level
1 Team Player Written and Verbal Communication
2
What We Offer
As a technology professional in Aakash Technology Innovation Lab we offer you an opportunity to -
- Become a pioneer of the education of the future by reimagining and building innovative solutions for the ed-tech industry leading hybrid learning experience
- Be a force of technological disruption as a part of a passionate and high growth team on an exciting endeavor to transform the education industry
- Belong to an upbeat, flexible and relaxed work culture with a specific focus on collaboration
- Craft an excellent career at Aakash through a broad realm of career tracks and opportunities
- Excel in your chosen stream and become a renowned technologist in the ed-tech industry with heavy investment from the business into your learning, exposure and growth
- Have a highly competitive compensation and benefits package
Good to Have Skills:
- 3+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
About The Company -
OYO Hotels & Homes is the world’s third largest and fastest-growing chain of leased and franchised hotels, homes & spaces managing over 1 million exclusive rooms across 800 cities and 80 countries. OYO was founded on the mission that everyone deserves a quality living and working space and we are very passionate about this mission. Technology and Innovation plays a critical role in this mission and therefore today we employ World Class engineers, product managers and designers across core markets & geographies. If you are looking for a high pace environment, itching to create a large impact through technology impacting 100s of millions of customers across the globe, we love to hear from you.
Key Responsibilities:
- Conducting application(Web & Mobile) and infrastructure penetration testing assessments.
- Deploy, improve and utilize SAST/DAST/SCA and other cybersecurity solutions to detect & prevent security vulnerabilities.
- Work closely with the business, product and Development/engineering teams to provide input and guidance on developing secure products and help teams adopt shift-security-to-left practices.
- Work closely with the DevOps team to secure the cloud environment.
- Developing and maintaining cybersecurity process activities including security requirements engineering, threat modelling, code reviews and cyber risk assessment.
- Improve and automate cybersecurity processes within the CI/CD pipelines.
- Continuously review and identify security improvement opportunities in existing products, processes, services and workflows to ensure the people, products and technology in the organization are protected against current and future cybersecurity threats.
- Deliver awareness sessions on Secure Development to engineering/development teams
- Drive continuous improvement activities to define, measure, visualize and improve key cyber security metrics related to Application Security.
- Preparing and launching social engineering campaigns;
Key Skills:
- Expertise in application(Web & Mobile) and infrastructure penetration testing.
- Strong experience with Azure or AWS cloud environments and its security controls.
- Experience with microservices architectures & distributed Platforms
- Strong experience with using Agile software development and securing CI/CD pipeline.
- Coding Experience in Scripting & programming languages (such as Terraform, Java, Python, Ruby, etc.)
- Knowledge of how modern web & mobile apps are designed, developed and deployed across different platforms;
- Knowledge of common exploitation techniques and mitigations.
- Experience in implementing and managing a vulnerability management program (process and technology).
- Experience and knowledge of implementing a DevSecOps ecosystem and strong understanding of Dynamic and Static Application Security Testing (DAST & SAST).
- Understanding of the main cybersecurity tools (SIEM, IPS, XDR, etc.).
- Strong understanding of OWASP, PTES and other penetration testing methodologies.
- Understanding of global security frameworks and standards like NIST, ISO 27001, GDPR, PCI etc.
- Strong knowledge in preparing and launching social engineering campaigns.
- Ability to program or script in your preferred language
- Good understanding of network and OS principles
- Strong written and spoken English skills and ability to write high-quality reports
- An Information Security qualification e.g CSSLP, CEH, OSCP, or similar certification
Cultural Traits common to all OYO Leaders -
● Dealing with Ambiguity and Adaptability – we are a large, but fast-growing company today with not enough existing process or rules of engagements; and environment changes rapidly due to new businesses, geographies and strategic partnerships etc. You need to be able to create organization out of chaos, operate in an environment with minimal structure and adapt to change quickly while maintaining high velocity
● Ownership – anything between you and your job is also your job
● Bias for Action – speed matters a lot, so does quality. Ideal leader will be pragmatic, action-oriented and know the right balance between competing priorities
● Hunger to change the world – you need to be ambitious and willing to do more. If you believe you have already achieved your best and primarily looking to impart that vast knowledge, we aren’t the right place for you
Job Locations: We have a Pan India presence with Tech centers based out of Gurugram, Bangalore & Hyderabad. However currently we are working from our home.
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills
• You write high quality, maintainable, and robust code, often in Java or C++.
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities
• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience
• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.
Designation: Software Engineer
Experience: 1+ Years
Qualification: BE/B.Tech/BCA/MCA
Job Location: Noida Sector 2 (currently work from home)
Job Description:
- 1+ years of experience in Salesforce development.
- Strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and
assignment rules)
- Design and develop solutions primarily on the Salesforce platform using Apex programming language and Visual Force
- Develop software solutions using MS tools, Salesforce.com API framework, and 3rd party APIs
- Perform unit testing and defect fixes
- Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.
- Provide consulting support on processes and systems issues.
- Author and update all technical documents relative to design, delivery, operation readiness and/or custom application development team site.
- Assist Business Analysts in troubleshooting technical issues with standard or custom programs and reports.
- Foster and maintain good relationships with customers and internal IT team members to meet expected customer service levels.
- Track all outstanding work through either the production ticket system or the Project Server.
Desired Skills
- Proven experience implementing solution using APEX, Visualforce, Lightning
- Strong working knowledge of Salesforce Query Language (SQL/SOQL)
- Solid understanding of web technologies, such as JavaScript, JQuery/AngularJS/Bootstrap, AJAX, HTML, DHTML, CSS
- Proficient in WebService Integration
- Experience with Heroku or Lightning Development (SFDC) preferred
- Experience with at least one object-oriented programming language, such as Java, C#, C++
Key Skills
SFDC, Salesforce Apex, Triggers, Work flow, Process builder, validation rules,
Lightning, Visualforce
QUALIFICATIONS
Preferred- BTech/ BE/ MCA/ BCA/ MSc IT/ BSc IT
Interested candidate may revert with the following details:
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Reason for relocation:
GOOD KNOWLEDGE IN GENERAL LEDGER,BALANCE SHEET,RECONCILIATION,PROFIT AND LOSS,..







