QA Engineer

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 5+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs

Preferred

• Preferred (Company) – Product Companies

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience.

• The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude
• The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

The Product Owner will work with business groups:

• To understand demand
• Collaborate with the business to develop detailed requirements
• High-level design and technical architecture
• They will also lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
• Managing integration across the platform is also a key role

This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well; including:

• Owning reporting and analytics on product work,
• Establishing and maintaining metrics to measure the performance of work,
• Creating and sustaining relationships with other organizations (IT, industry teams, etc.),
• Facilitating working sessions/steering committees to drive performance and
• Communicating directly with Senior Leaders from different areas of the organization.

The position also serves:

• To define scope and benefits
• Create user stories
• Develop a roadmap
• Track budget performance
• Validate IT related design and development work
• Partner with the business to ensure end-user acceptance testing
• Monitor an initiative post-launch to ensure benefit realization.

Additional job duties/responsibilities may include but are not limited to:

• Identify and ability to negotiate with Vendors for IT Sub-contracting
• Working closely with key stakeholders and internal partners throughout the organization to gather requirements
• Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
• Developing & conveying the vision of what is to be built
• Acting as the key product feature decision-maker., maximizing the value of the product
• Communication of product backlog priorities
• Handoff of development-ready stories to the development team
• Assisting with the elaboration of epics, themes, and features into user stories that are small enough, or granular enough, to be achieved in a single sprint
• Decisions on release dates and content
• Participating in daily scrum, as needed
• Participating in sprint planning meetings, reveals, and retrospectives – inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team
• Acting as the voice of the team, communicating status to stakeholders and internal partners

Basic Qualifications

• Four year Bachelor’s degree preferably in marketing, computer science, information systems, engineering, or related field
• 5+ years experience as a product owner
• 5+ years experience leading a technical team while simultaneously managing multiple projects
• 3+ years experience with the Agile methodology

Top candidates will also have:

• Salesforce development experience
• Salesforce Sales & Service Cloud experience
• Demonstrated ability to communicate to ensure a team’s success
• Strong accountability planning/organization and teamwork
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
• Knowledge of the software development lifecycle
• Background in Information Technology

About the company: