Salesforce Upwork Bidder

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Job Title: Junior BIM Architect (REVIT Modeling)

Job Summary:

Company is seeking a talented and motivated Junior BIM Architect with 2 to 3 years of experience in REVIT modeling to join our architectural team. The ideal candidate will have a passion for BIM (Building Information Modeling) and a strong understanding of REVIT software. This role will primarily focus modelling / drafting in REVIT to support our projects and ensure accuracy and efficiency in the BIM process.

Responsibilities:

• REVIT Families creation and Modelling: Create, modify, and maintain REVIT families to be used in architectural projects, including furniture, fixtures, equipment, and building components. Draft the furniture layouts, finish plans, elevations and details of Hospitality projects in U.S.

• Collaboration: Work closely with architects, designers, and other team members to understand project requirements and translate them into accurate REVIT families.

• Quality Control: Ensure that REVIT families meet industry standards, project-specific needs, and BIM best practices.

• Documentation: Maintain organized records of REVIT families and their associated parameters for easy access and retrieval.

• BIM Standards: Adhere to and help develop company-specific BIM standards and guidelines for family creation and management.

• BIM Integration: Assist in integrating REVIT families into project models, coordinating with other team members to ensure seamless BIM workflows.

• Model Review: Participate in model reviews to identify and resolve any issues related to REVIT families, ensuring model accuracy and consistency.

• Stay Updated: Keep up-to-date with industry trends and advancements in BIM technology, especially as it pertains to REVIT.

Qualifications:

• Bachelor's degree in Architecture, Engineering, or a related field.

• 2 to 3 years of experience in architectural practice with a strong focus on BIM and REVIT family creation , modelling and drafting.

• Proficiency in Autodesk REVIT software and demonstrated expertise in creating and managing REVIT families.

• Strong understanding of BIM principles and workflows.

• Knowledge of BIM standards and best practices.

• Detail-oriented with excellent organizational skills.

• Good communication and collaboration skills.

• Ability to work independently and as part of a team.

• Willingness to learn and adapt to evolving BIM technologies and processes.

Job Description for Customer Support (Voice Process)

Job Profile: Voice Process – Customer Support

Location: Work from Home (WFH)

Job Mode: Contract (3 Months)

Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.

Notice Period: Immediate Joiners Preferred

Job Responsibilities:

• Handle inbound and outbound customer queries.
• Communicate effectively in both English and Hindi.
• Provide high-quality customer service, ensuring timely resolution of customer issues.
• Maintain a professional demeanour and document all customer interactions as required.
• Strive to ensure customer satisfaction and efficient complaint management.
• Adhere to company policies, 24/7 shift schedules, and quality standards.

Eligibility Criteria:

• Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
• Minimum 1 year of experience in customer support (voice process).
• Submission of experience letter, relieving letter, and last payslips is mandatory for verification
• Only candidates with relevant customer support experience will be considered.
• Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
• Proficiency in English and Hindi is mandatory.

Technical Arrangements Needed:

• Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
• Stable WiFi connection and USB headset required.

Job Title: Telesales Representative

Responsibilities:

1. Outbound Calls: Engage potential customers, present products/services using prepared scripts.
2. Product Knowledge: Master details of offerings to effectively communicate benefits.
3. Lead Generation: Qualify leads, gather information, and identify sales opportunities.
4. Sales Pitch: Deliver persuasive pitches, meet/exceed set sales targets.
5. CRM Management: Maintain detailed records using CRM system.

Qualifications:

• Previous telesales experience preferred.
• Strong communication and negotiation skills.
• Goal-oriented with a positive attitude.

Education:

High school diploma or equivalent.

Working Conditions:

Office environment with regular hours; flexibility may be required.

If you're a motivated individual with sales passion, apply to be part of our growing success.

🌟 Join Us as an Full Stack Developer at Tutcart! 🌟

About Tutcart:

At Tutcart, we're on a mission to revolutionize education with cutting-edge technology. As an innovative edtech startup, we believe in the power of learning and are passionate about making education accessible to all.

Why Join Us?

• 👨‍👩‍👧‍👦 Team Unity: Be part of a nurturing team that values teamwork and personal development.
• 🚀 We Grow, You Grow: Be part of a startup where your career development is a priority.
• 🎯 Exciting Challenges: Tackle diverse projects and tasks that offer opportunities for learning and growth.

Key Responsibilities:

• Full Stack Development: Contribute to the development of our platform using the MERN stack, Next.js, Redux, TypeScript, and other cutting-edge technologies.
• Architecture and Design: Assist in architectural decisions, focusing on scalability, performance, and maintainability.
• Deployment and Launch: Basic understanding of AWS services. Support effective deployment strategies and assist in managing the launch of new features and updates.
• Optimization: Collaborate on platform performance improvements, user experience enhancements, and codebase efficiency.
• Integration: Assist in integrating third-party services and APIs to enhance platform functionality.
• Mobile Development: Support the maintenance of mobile applications using React Native, ensuring integration with our web platform and a consistent user experience across devices.
• Security: Contribute to implementing security measures to protect user data and maintain platform integrity.
• Version Control: Proficiency with GitHub or Bitbucket for code versioning, collaboration, and pull request workflows.
• Project Management Tools: Experience using Trello or Jira for task tracking, sprint planning, and project coordination, ensuring timely delivery of milestones.
• Innovation: Stay informed about the latest technologies and trends to support innovation and competitiveness.

Qualifications:

• Proven experience as a Full Stack Developer with at least 2-3 years of hands-on experience in both frontend and backend development.
• Solid proficiency in the MERN stack, Next.js, Redux, TypeScript, and related technologies.
• Takes the initiative to identify and tackle challenges independently. Possesses the intelligence and resourcefulness to work effectively without constant guidance.
• Interest in education technology and a desire to make a meaningful impact.
• Good communication skills, both written and verbal.
• Ability to work in a fast-paced, collaborative startup environment.

What We Offer:

• The opportunity to be part of a dynamic and innovative startup.
• A supportive and inclusive work environment where your contributions will be valued.
• Engaging projects that have the potential to transform education globally.

Who Should Not Apply:

If you're not genuinely interested in our mission or unable to make a commitment to our team, please reconsider applying. We're seeking someone who is responsible, eager to learn, embrace the challenges of startup life, and contribute to building something impactful.

Requirements

• We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). 

• You will ensure that these components and the overall application are robust and easy to maintain. - You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Skills And Qualifications

• Good understanding of advanced JavaScript libraries and frameworks  ReactJS or Vue JS
• Developing new user-facing features using React.js 
• Experience with popular React.js workflows (such as Flux or Redux)
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles 
• Knowledge of isomorphic React is a plus - Familiarity with RESTful APIs 
• Knowledge of modern authorisation mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools - Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements
• Building reusable components and front-end libraries for future use
• Proficient understanding of web markup, including HTML5, CSS3
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX

• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
• Research new technology trends, come up with suggestions and roll out the same
• Expertise in building UI for cross-platform web application.
• Ability to write high-performance, reusable code for UI components.
• Must be a self-starter with a passion to stay current with the newest online technologies.
• Passion for performance debugging and benchmarking
• Excellent communication and problem solving skills. 

Requirements:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience with Core web fundamentals: HTML, JavaScript, and CSS like Sass or LESS
• Thorough understanding of ReactJS and its core principles.
• Experience with popular ReactJS state management such as Redux or Flux
• Familiarity with newer specifications of EcmaScript (ES6+)
• Familiarity with RESTful APIs consumption
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools such as GitLab, Bitbucket
• Must be passionate about writing clean, efficient, and maintainable code
• Self-starter with the ability to cope with sharp learning curves.
• Excellent teamwork skills,
• Good Communication skill

Good to have:

• Familiarity with NextJs framework.
• Experience with Unit Testing with Jest
• Typescript
• GetsByJS
• Modern front-end build pipelines and tools GitLab or Jenkins
• CI-CD Using GitLab or Jenkins

• 3+ years of experience with Ruby On Rails.
• Strong Project & Time Management Skills, along with the ability to apply these skills while working independently, or as part of a team.
• Knowledge of blockchain technology, smart contracts and cryptocurrency will be an added advantage
• Experience in fintech domain will be another added advantage
• Bachelor’s degree in computer programming, computer science, or a related field.
• Fluency or understanding of specific languages, such as Java, PHP, or Python, and operating systems may be required.