QA Engineer

Strong Technical Support Leader profile

Mandatory (Company) – Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)

Mandatory (Experience 1) – 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams

Mandatory (Experience 2) – Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams

Mandatory (Team Leadership) – Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management

Mandatory (Technical Depth) – Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows

(to effectively coordinate with architects and engineering heads)

Mandatory (Process & Metrics) – Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting

Mandatory (Ticketing Tools) – Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms

Mandatory (Core Skills) – Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

At Valuebound we specialize in enhancing digital customer experiences, harnessing the power of open technology stacks combined with our performance-centric culture. We pride ourselves on being among top 5 Drupal certified platinum partners globally as well as an AWS Advanced Consulting Partner, a testament to our technical prowess and dedication. We consistently strive towards delivering customer delight through innovative and effective digital solutions.

We are seeking an experienced Project Manager to join our dynamic team. This role involves comprehensive management of digital technology projects, ensuring they are delivered on time, within budget, and to our high standards.

Key Responsibilities:

• Sprint Planning: Facilitate sprint planning sessions, ensuring effective task distribution and timeline management.
• Scope Management: Define and oversee project scope, aligning with client objectives and company goals.
• Timeline Coordination: Develop detailed project timelines, coordinating with teams to meet Agile sprint goals.
• Budget Oversight: Monitor project budgets, optimizing resource allocation for maximum efficiency.
• Resource Management: Allocate resources effectively to meet project demands within Agile frameworks.
• Stakeholder Communication: Maintain clear and continuous communication with all stakeholders, ensuring transparency and alignment with Agile processes.
• Risk Management: Proactively identify and mitigate project risks in line with Agile risk management practices.
• Change Management: Efficiently manage change requests, adapting plans and timelines in accordance with Agile principles.

Qualifications:

• Experience in facilitating sprint planning, daily stand-ups, and retrospectives.
• Good understanding of web technologies and open-source platforms.
• Good verbal & written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Certification in Agile methodologies (e.g., CSM, PMI-ACP) or Project Management (e.g., PMP, PRINCE2) is a plus.

Role and Requirements

·      Managing sales distribution and growth for Hotchaa! in retail – MT and GT

·      Come with good knowledge, understanding and relationships with GT and MT market in India, specifically Mumbai

·      Understand way of working for FMCG product growth – distribution, listing, promotions, merchandising

·      Establish sales objectives and targets by forecasting and developing monthly sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products; work to achieve set sales targets along with marketing team

·      Identify and build the right retail partnerships online and offline to drive sales for Hotchaa! products

·      Manage relationships and engagement with channel partners (online and offline) including analyzing sales potential, SKU rationalization, pricing and promotion decisions and trend forecasting

·      Conduct frequent trade visits to gain valuable insights on stock movement, monthly trends and tweak strategy accordingly.

·      Build and nurture relationships with retailers and distributors, discuss their needs and assess the quality of the company’s relationship with them

·      Develop and implement new sales initiatives, strategies and programs to capture key demographics

·      Provide sales support to distribution partners and work closely on POS promotions / shelf displays / marketing / visibility strategy along with marketing inputs

Join PlanetSpark's Sales Team

Position: Business Development Associate

Location: Gurgaon, India

Work Mode: Work from Office (WFO)

Industry: Ed Tech

Functional Area: Inside Sales

Shift: Day Shift / Night Shift (optional)

About Us:

PlanetSpark is on the lookout for dynamic individuals to join our Sales team. We are an Ed Tech company dedicated to transforming education and empowering young minds.

Roles & Responsibilities:

As a Sales Representative at PlanetSpark, you will play a pivotal role in guiding our consumers to make informed choices about our courses. Your responsibilities include:

Understanding our offerings and assisting students in selecting the right courses.

Engaging with parents who have participated in demo classes for their children.

Ensuring effective follow-up with potential customers and successfully closing sales within defined timelines.

Maintaining meticulous records of interactions through various communication channels, such as email and calls.

Achieving monthly targets and meeting all input metric goals.

Hiring Criteria:

Training Period: 21428 (Stipend)

Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)

Skills Required: Excellent Communication

Experience: 0-3 Years (Freshers are welcome)

Minimum Education: Graduation

Graduation Year: 2018-2024 passouts

Important Criteria:

Willingness to work 5 days a week.

Ready to thrive in a startup environment with a high-intensity learning culture and rapid growth opportunities.

Job Location: Gurugram

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

In 2020, Renew Power, India’s largest renewables developer, acquired Climate Connect. Following ReNew’s listing on NASDAQ during summer 2021, Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and ‘horizontal integration’ across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

How you fit in

• Curious. You love learning about new tools and technologies
• Exposure. You have plenty of experience in executing projects successfully. You have a client-side exposure on project management
• Team player. You have no problem working in a team setting. You can effectively collaborate with people to reach a solution.
• Problem solver. You are the person your peers turn to for solving problems.
• Talented. You are an expert in database designing.
• Leader. You know how to prioritize work and inspire your colleagues. You are great with project planning and working on multiple things at once. You know you can effectively lead a group of people.
• Honesty. You work diligently and honestly. You have strong moral principles.

Job Responsibilities

You will be working at the epicenter of energy transformation. You will be creating data-driven software solutions for forecasting and scheduling data in the renewables power market, while guiding your junior team members for the same. Ultimately, through your contribution to the renewable energy revolution, you will be doing your bit to mitigate the effects of climate change. These are a few things you can look forward to working on:

• Designing and implementing low-latency, high-availability, and performance applications
• Identifying and mitigating security-related threats to the application.
• Using your expertise in database designing and application architecture planning for Core & MVC projects
• Debugging browser extensions & server tools
• Solving complex technical issues
• Ensuring quality projects are delivered within defined timelines
• Designing new frameworks, debugging and modifying existing frameworks
• Maintaining databases to ensure strong optimization and functionalities
• Working on multiple Renewables & Utilities projects in Power Market
• Guiding your peers and motivating them to do their best
• Designing and implementing the software as per the project requirements
• Taking responsibility to lead the project teams

Job Requirements

• PHP/Python
• MVC Framework Laravel / Python Flask.
• AJAX, HTML/HTML5 & CSS/CSS3, JavaScript and JavaScript frameworks (preferably jQuery)
• Web services (SOAP, REST)
• SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration
• Code versioning tools, such as Git
• AngularJS / ReactJS
• B.E / B. Tech / M. Tech / BSC in CS or IT
• 4-6 years of experience in the field

What’s in it for you

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

• Flexible working hours and leave policy

• Learning and development opportunities

• Medical insurance/Term insurance, Gratuity benefits over and above the salaries

• Access to industry and domain thought leaders.

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

We are hiring for a Software Engineer Team Lead - Backend, to join our education-focused fintech lending startup, GrayQuest. Our core product is a combination of a lending product, a rewards product and an insurance product to redefine the education fees payment across the country.

• Participate in all stages of the Software Development Lifecycle
• Develop back-end components, services, and APIs. Support integration of user-facing elements, and collaborate closely with the design and front-end development team.
• Write elegant, effective, and scalable code while maintaining the highest level of coding standards.
• Take complete ownership of projects and ensure timely deliveries
• Ability to debug, refine, review, and deploy code
• Work closely with the QA team to test, and document project features.
• Ability to interact with all stakeholders. Understand business requirements, and effectively convert them into technical specifications
• Mentor junior developers and participate in peer Review

Requirements:

• Demonstrable experience as a Python Developer (3+ years)
• Strong knowledge of Python frameworks (Django Rest, Flask)
• Experience working on REST APIs
• Strong knowledge of SQL and JavaScript
• Experience with Amazon Web Services (AWS)
• Working knowledge of React
• Familiarity with Agile development methodology
• Good understanding of task breakup, milestone definition, and work delegation.
• Past experience of working in a fintech/financial services domain or a consumer internet startup will be preferable but not required
• Work experience in early-stage startups (0 ->1) is a big plus
• Bachelors or equivalent degree from premier institutes is a plus
• Most importantly, the biggest skill we look for our prospective candidates is "Learnability" - how quickly can you learn. 

Why is this a great opportunity for the right candidate:

1. Work with a young dynamic core team backed by marquee investors from the financial services space
2. Work on a product/business that has achieved product market fit and take it to scale
3. Equity compensation and competitive market salaries
4. Work environment that prioritizes talent, hustle and dedication
   
   

We will also ensure we give a preference to applicants who directly email us with their background/context and why they think they should be a strong candidate for this position at GrayQuest. Email us at work (at the rate) grayquest (dot) com and cc Sonal (at the rate)grayquest (dot) com

Job Description

• Developing and supporting ASP.NET, C#, web applications, using MVC 5 and .NET Core
• Developing and supporting SQL database structures, using Entity Framework code first
• Utilizing frameworks such as Bootstrap and CSS for responsive web design
• Follow established development standards and processes which help to consistently deliver high quality applications.
• Continue development of skills and expertise on current and emerging technologies.

Requirements

• 3 to 9 years of experience developing C# .NET applications
• Experience with .NET Core 2.1 and or 4.5, MVC frameworks, Web API, Entity Framework 6 or above
• Experience with SOLID design principles
• Excellent communication and documentation skills is a must
• Experience with agile development process including scrums, Kanban boards, sprint reviews, and backlog grooming sessions
• Experience with front end technologies such as Bootstrap, CSS, JavaScript, and other front-end libraries such as VueJS, React, or Angular
• Experience with Microsoft Azure, including the Portal and DevOps