QA Engineer

Strong Recruitment / Talent Acquisition focused-profile

Mandatory (Availability) - Must be available immediately, to join from client office location in Indiranagar, Bengaluru (5 Days WFO)

Mandatory (Experience 2) - Must have strong experience in hiring for Product, Tech and Design roles.

Mandatory (Company) - Small Recruitment Agency (Not more than 50 Employees) OR Small / Early-stage Startup

Preferred

Preferred (Company) - Early-stage Tech Startup

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working

Knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

• Analyzing website and application
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized
• Troubleshooting application and code
• Integrating data storage
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web
• Updating and altering application features to enhance

• Bachelor’s degree in computer science or a similar
• Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
• Knowledge of front-end technologies including CSS3, JavaScript, and
• Understanding of object-oriented PHP
• Previous experience creating scalable
• Proficient with code versioning tools including Git, Mercurial, CVS, and
• Familiarity with SQL/NoSQL
• Ability to project
• Good problem-solving skills

Job Description: 

We are looking for ‘Oracle Apps Lead’ with 12-plus years of work experience. As a part of our Technology/Solutions leadership team, you will be directly working with stakeholders to understand long-term strategic and mid-term business goals. This role will oversee both the Corporate Finance and HR  which include Strong familiarity with Software Development Life Cycle.

Job Responsibilities:

• Experience in Analysis, Design, Development, Testing and Implementation of Software Applications using Oracle Applications R12x/12.0.6/12.2.5/Oracle Cloud spread across Implementations, Version upgrades, Data conversions and Customizations.
• Implementation and technical expertise in Oracle EBS Application Modules

• Good experience in PL SQL, Oracle Workflow, Oracle/OAF Forms, Reports, XML Publisher.

• Must have experience leading teams and Solution to deliver projects as Solution Architect to lead Blueprinting sessions and create a roadmap for project delivery and scope validation.

• Lead the translation of the client's business goals, objectives, and requirements into systems design

• Review and/or develop technical design documents to ensure completeness and feasibility with the overall ERP solution

Who We’re Looking For:

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.