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A Technical Project Manager is responsible for providing project planning and management for established initiatives on behalf of company with all publisher partners. He/She will ensure that projects are managed and completed to specification, within an established time frame. He/She will represent company as expert regarding technology concerns raised by partners. Individuals who work well in a collaborative environment and pay meticulous attention to detail tend to excel in the position of Technical Project Manager. Preferably have experience of working with SSP/ DSP.
Responsibilities
• Support Manager/Director in owning and developing strong relationships with the partners and key stakeholders at all levels
• Manage partner onboarding and implementation process including product, channel and partner activation, campaign launches, and ad-hoc projects
• Coordinate resource management and allocation and control activities across teams to ensure projects are delivered on-time and on budget
• Serve as the main point of contact for delivery and activation questions from the partner and issue resolution as needed. (i.e. communication and expectation setting, raising tickets)
• Understand and communicate relevant new products, features, and capabilities as they become available and ensure successful deployment and activation with your partners
• Lead Client Training (facilitating training programs, if required along with Directors)
Qualifications
- Bachelor’s degree
- 4+ years of work experience
- Understanding of adtech platforms and ideally have had hands on exposure with a DSP & SSP
- Experience with marketing campaign design, campaign management, and analysis preferred
- Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
- Collaborative mindset - able to partner with partners externally
- Strong customer facing communication skills, both written and verbal
About Simplilearn:
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide, and our customers include Fortune 1000 companies, top universities, leading agencies, and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India/International Business Groups. He/she would drive the new customer acquisition, customer relationship management, operations, & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback • Key Account Management • New account development
Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfactio
We are looking for a person who has an understanding of PNR Creation, Issuance, Reissuance, Changes/Cancellation, Rescheduling and a good knowledge on GDS. This dynamic position requires a blend of customer service excellence and revenue generation acumen.
Roles & Responsibilities:
● Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds and cancellation.
● Execute changes, rescheduling and modification as per customer requirements.
● Coordinated effectively with airlines and customers over the phone.
● Provide exceptional service by addressing inquiries and resolving issues.
● Research and compare fares to secure the best possible pricing for corporate clients,
considering negotiated rates and preferred airlines.
● Provide exceptional customer service to corporate clients, addressing inquiries, resolving
issues, and offering proactive solutions.
● Effectively communicate with clients, airlines, and other travel partners.
Requirements:
● Possess in-depth knowledge of GDS systems, specifically Galileo and sabre.
● Demonstrate proficiency in managing both international and domestic ticketing operations.
● Strong understanding of city codes, airport codes, and airline hubs.
● Excellent communication skill in both written and verbal formats.
● Willingness to work in rotational shifts, including nights and weekends.
We are searching for an experienced Product Manager with a minimum of 4 to 5 years of relevant experience in the E-commerce industry, ideally with technical knowledge related to e-commerce websites. As a Product Manager, your role will be pivotal in driving the development and enhancement of our e-commerce platform. Your primary objective will be to ensure the successful delivery of innovative and customer-centric product features and functionalities.
Responsibilities:
- Formulate and execute a comprehensive product strategy and roadmap for our e-commerce website, aligning it with business objectives and customer requirements.
- Conduct thorough market research and competitive analysis to identify industry trends, customer preferences, and best practices.
- Collaborate closely with cross-functional teams, including engineering, design, marketing, and operations, to define precise product requirements and specifications.
- Prioritize product features and enhancements based on their business value, customer feedback, and market demands.
- Work closely with the development team to ensure prompt and high-quality delivery of product releases.
- Monitor key performance indicators (KPIs) and perform data analysis to evaluate the performance of our products and identify areas for improvement.
- Gather and analyze user feedback, conduct user testing, and iterate on product features to enhance the overall user experience.
- Stay up-to-date with industry trends and technological advancements in the e-commerce space, leveraging this knowledge to drive product innovation.
- Collaborate with stakeholders to define and execute effective go-to-market strategies for new product launches and feature releases.
- Act as a product evangelist, effectively communicating the product vision, strategy, and value proposition to internal teams and external stakeholders.
Qualifications:
- Possess a Bachelor's degree in a relevant field (such as business, computer science, engineering, or a related discipline). An MBA or equivalent qualification is desirable.
- Have at least 4 to 5 years of experience as a Product Manager, preferably in the E-commerce industry.
- Demonstrate a strong technical understanding and knowledge of e-commerce platforms and associated technologies.
- Showcase a proven track record of successfully delivering and launching customer-focused products and features.
- Exhibit familiarity with agile product development methodologies and experience collaborating within cross-functional teams.
- Possess an analytical mindset with the ability to gather and interpret data for making informed product decisions.
- Display excellent communication and interpersonal skills, with the capacity to collaborate effectively and influence stakeholders at all organizational levels.
- Showcase strong problem-solving abilities and strategic thinking, while also paying meticulous attention to detail.
- Have a results-oriented mindset with a focus on driving business growth and ensuring customer satisfaction.
- Demonstrate a genuine passion for e-commerce and remain up-to-date with industry trends and best practices.
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people
Responsibilities
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings/demos with potential clients and understand their business
- Prepare and deliver appropriate presentations on products and services
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and follow up in making websites live
- Collaborate with technical team on resolving customer issues
- Gather feedback from customers or prospects and share it with internal teams
- Form alliances and partnerships in the eCommerce ecosystem
Requirements
- Proven experience as a Sales Executive or relevant role for at least 2 years
- Experience in eCommerce/SAAS/Fintech/Tech industries
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Fast learner and passion for sales
Day Shift
Gulf Client
Skills:
PL/SQL


Appristine Technologies. We are based in Pune and we are hiring for the following role.
1. PHP Developer – 2+ Years Exp.
Skill:-
- Strong skill level in PHP
- Intermediate skill level in HTML and CSS
- Intermediate skill level in JavaScript or JQuery
- Intermediate skill level in at least one server-side language (i.e. Java, Python, etc)
- Intermediate skill level with relational database systems (i.e. PostgreSQL, MySQL, etc)
- Intermediate skill level with a source control software (i.e. Git, SVN, etc)
- Good understanding of UI/UX design principles
- Strong technical and non-technical communication skills
- Good understanding of object-oriented programming