Senior IT Customer Success Manager

We are hiring Journalists who can add value to the company by creating engaging content in different forms, be it web-stories, video shorts, byte size content, etc.

• Requirements:

• Story research, writing articles, pitching ideas.
• Write Fresh updates from the Crypto news industry.
• Assess leads and pitch captivating story ideas to editors.

• Ensure that you meet all regular and recurring deadlines.
• Review and edit work for editorial approval.
• Use all your findings to prepare clean, concise and factual articles.
• Adhere to the ethical code of the profession.
• Keep records off all notes, interviews, and audio files.
• Create trustworthy relationships with contacts and sources for use in future research.
• Keep up-to-date on the latest news developments by attending events, studying different papers, opinion pieces, and social media.

Must have: 

• Bachelor’s degree in journalism, communications, english or relevant field.
• Capable of maintaining an ethical and objective standard in reporting.

• Ability to meet deadlines and accurately fact-check information.
• Excellent observation and judgment skills.
• Superb communication and networking skills, along with an aptitude to effectively extract information.

• Strong familiarity with social media news outlets.

• A Consultant needs to understand and can implement the best Business Processes to adopt new SAP S/4 HANA system by designing appropriate solutions, supporting the customers business processes as part of the overall SAP Global program.
• To be a single point of contact from SAP IT team for effectively and efficiently managing the VMS process for our business.
• To lead the SAP VMS Solution Design sessions (POC’s) with the business and technical teams leveraging SAP best practices and industry templates, provide inputs to the technical development team for RICEFW and Data Migration, manage Cutover activities, Testing and End User Training.
• To configure, document, and maintain the relevant functions for Vehicle Management System in SAP S/4HANA including but not limited to: Enterprise Structure, Action Matrix, Variant Configuration, Complex Pricing, Procurement, Inbound and Outbound Delivery, Returns, Warranty Management (WTY), Invoicing, Integration with other SAP modules such as FI, SD, MM, CS and external systems, Dealer portals, etc.
• To manage Production Support and troubleshoot the issues in live system by engaging appropriate internal and external stakeholders.
• To provide quick resolution of the problems ensuring minimal downtime to the business and adhering to the change control process of the organization.
• To manage internal functional team, external team, and Integration partners to effectively manage project and support activities, deliverables, risks, timelines, and quality

Job Summary:

We are seeking a detail-oriented and articulate Technical Writer to create high-quality documentation that simplifies complex technical information for a wide range of audiences. You will collaborate with developers, engineers, and product managers to produce user manuals, API documentation, online help guides, and training materials.

Key Responsibilities:

• Develop and maintain user manuals, installation guides, API documentation, and FAQs.
• Collaborate with subject matter experts (SMEs) to gather technical information.
• Translate complex concepts into clear, concise, and user-friendly content.
• Create diagrams, flowcharts, and visuals to support documentation.
• Review and edit content created by other team members for clarity and consistency.
• Maintain documentation repositories and version control using tools like Git or Confluence.
• Ensure documentation complies with company standards and style guides.

Required Skills & Qualifications:

• Proven experience in technical writing, preferably in software or IT domains.
• Excellent written and verbal communication skills.
• Ability to grasp complex technical concepts quickly.
• Familiarity with documentation tools such as MadCap Flare, RoboHelp, or Markdown editors.
• Basic understanding of software development life cycle (SDLC).
• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.

Preferred Qualifications:

• Experience with Agile methodologies.
• Knowledge of HTML, CSS, or scripting languages.
• Exposure to API documentation tools like Swagger or Postman.

Fabrication and Sheet metal Knowledge Preferred

2 to 4 years Experiences Candidates Preferred

• Determine what quality standards are and establish detailed guidelines about what to check
• Create blueprints and documentation for quality assurance
• checking
• Oversee the quality standards of the organisation's engineering and manufacturing processes
• Develop, implement, audit and update quality standards and quality control systems
• Investigate production and product issues and consider corrective measures to make improvements
• Perform regular quality check tests for the early identification of any potential issues
• Prepare detailed reports of malfunctioning equipment and defective product raw materials
• Write detailed reports on the corrective actions to take to fix technical issues and production cycle issues
• Ensure compliance with quality specifications by the inspection and testing of materials, equipment, processes and products at different stages
• Collaborate with suppliers, managers and other personnel to meet organisational quality standards
• Coordinate with the organisation's internal teams to improve product quality and meet customer requirements
• Work in coordination with external technicians and quality assurance auditors
• Review customer feedback and implement changes to improve products to increase customer satisfaction
• and build brand loyalty
• Stay updated about safety and legal standards and regulations for manufacturing processes and manufactured products
• Monitor and analyse production efforts to optimise them and reduce operational expenses
• Gather relevant data to prepare detailed quality standard reports and submit them to the senior management

Designation – Technical Specialist L-1

Employment Type – Permanent

Education – Technical Graduate |Graduate / 12th+ Diploma.

Experience – 3 to 5 Years

Location – Bandra, Mumbai

Working – Monday to Friday

Joining – Immediately

Essential Duties and Responsibilities: (Additional duties may be assigned as required)

• Troubleshoot issues in support of production outages within SLA/escalation guidelines.
• Consult with customers to understand the issues.
• Proactively monitor environments and respond to alerts of systems and issues.
• Having the ability to accurately document all actions taken is key to providing the best support possible.
• Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.

Required Skills:

• Experience with Proxy
• Understanding of and Networking concepts.
• Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
• -Basic Knowledge of Security terminologies

Position(s): Executive/ Senior Executives – Tele-sales/ Inside Sales 

Location(s): Hyderabad

Job Brief:

We are looking for enthusiastic and talented Tele Sales/ Inside Sales Representative that thrives in a competitive and quick sales cycle environment.

Responsibilities:

•       Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.

•       Understanding customer needs and requirements and accordingly suggesting the best solution.

•       Close    new      business            by         qualifying          opportunities  and securing            online demonstrations/meetings with key decision makers.

•       Attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms.

•       Staying informed about competing products, new technologies, and services.

Desired Skills & Experience:

•       0-5 years of Tele / Inside sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software. 

•       Demonstrated experience developing new business relationships at all levels of enterprise organisations.

•       Excellent verbal and written communications skills.

•       Strong listening and presentation skills.

•       Comfortable selling tech product over calls and web presentation tools.

•       Ability to multi-task, prioritise, and manage time effectively.

•       Minimum qualification: A bachelor's degree in any discipline.

A proven sales record and experience selling SaaS/PaaS products will be a big plus

Dear Candidate,

We are HIRING AT SIMFORM
Please find the details as below:

Simform is a fast-growing software services company mainly serving and having a presence in North America. Simform has built a solid work culture that is focused on learning, growth, and work-life balance. Simform is well-known for its very good work culture and loved by employees.

Please find the details of the job:

Our MEAN stack team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the MEAN stack. You should be able to comfortably move between the client and server-side code written with JavaScript/TypeScript.

Role + Responsibilities:   

• Work with the team to design, develop and support scalable applications         
• Implementing elegant, intuitive user experience using the latest front-end technologies.         
• Developing API's and designing the data architecture using web frameworks like Express.         
• Write, test, and release production-ready code.         
• Work with our DevOps team to ensure continuous deployments of our applications

Person Specification and Qualifications:

• Experience developing highly scalable services and APIs         
• Knowledge of data modelling and database performance using NoSQL/SQL         
• Strong experience with JS frameworks like Express(any other backend framework), Angular.         
• Familiarity developing SaaS applications in AWS/Azure         
• In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications

Plus points if you're familiar with the following:

• Experience with deployment and CI/CD is a plus!       
• TypeScript implementation with Frontend or Backend applications         
• Knowledge of GraphQL and it's libraries like Apollo, Prisma         
• Have worked with Jest, Enzyme like testing libraries         
• Knowledge of document, key/value or other non-relational database systems such as Elastic Search, Redis, HBase, BigTable, DynamoDB