Senior IT Customer Success Manager

Job Title Sr. Business Development Manager

Function Sales – Storage & Application

Reports to Head – Business Development

Job location : Chakala - Andheri East

Role

 Prepare business development strategies by proactively researching and anticipating prospective client needs for NetApp, Commvault, Veeam, BigFix and AppScan solutions and expand our customer base.

 Actively identify and qualify potential customers through variou methods, including networking, cold calling, online research and industry events.

 Understand customer business needs and challenges and effectively present and demonstrate the value of our solutions. Conduct product demonstrations and presentations.

 Drive customer engagement, retention, and upsell opportunities by delivering high-value consultative solutions.

 Stay up to date on market trends, competitor activities and customer needs.

 To work closely with the Sales operations team to drive solution designs, working on requirement documents for proposals, contracts/agreement closures and deal closures.

 Maintain accurate and up-to-date records of all sales activities in the company's CRM system.

– Desired Skills

 Excellent communication, presentation, interpersonal, negotiation and closing skills.

 Ability to work independently and as part of a team.

 Willingness to travel as needed.

 Strong understanding of the software sales cycle

 Strong understanding of: Storage & Data Management (NetApp) / Backup & Recovery (Commvault, Veeam) / Endpoint & Patch Management (BigFix)

 Excellent leadership, negotiation, and stakeholder management skills.

 Strong business acumen with experience in strategic account planning.

Desired Experience & Qualification

 5-12 years of front-line sales experience with at least 2 years of relevant product experience.

 Bachelor’s degree in engineering / IT / Management / MBA (Sales / Marketing) preferred.

Job Summary

We are seeking an experienced and dynamic Sales Manager to lead and grow our Cold Chain Solutions business. The ideal candidate will be result-oriented, comfortable with field sales, and capable of managing client relationships while handling challenging situations with professionalism.

Key Responsibilities-

Develop and implement effective sales strategies for cold chain solutions

Identify and generate new business opportunities while managing key client accounts

Conduct regular field visits to understand customer requirements and provide suitable solutions

Prepare sales reports, forecasts, and presentations using MS Excel and other reporting tools

Coordinate with internal teams to ensure smooth execution of projects and timely delivery

Handle critical customer situations and objections in a professional and solution-driven manner

Achieve assigned sales targets and contribute to overall business growth

Required Qualifications & Experience-

Minimum 2 years of experience in sales, preferably in cold chain, refrigeration, logistics, or related industries

Strong communication, negotiation, and presentation skills

Good working knowledge of MS Excel and basic sales reporting

Ability to work under pressure and manage critical situations effectively

Willingness to travel for regular field visits

Preferred Candidate Profile

Male/Female candidates are welcome

Candidate should be based in Goregaon, Mumbai, or willing to commute

Strong Usability / UX Testing and Validation Profiles

Mandatory (Experience 1): Must have 3+ YOE in product validation, usability testing, design thinking, or experience testing roles, working on digital products

Mandatory (Experience 2): Must have hands-on experience in designing user journeys, workflows, and interaction flows for web or mobile applications

Mandatory (Experience 3): Strong experience in creating wireframes, low-fidelity and high-fidelity prototypes using tools such as Figma, Adobe XD, Sketch, or similar

Mandatory (Experience 4): Must have practical experience conducting usability testing, prototype testing, and concept validation with users before product release

Mandatory (Experience 5): Experience in identifying usability issues, user friction points, and iterating designs based on feedback and testing insights

Mandatory (Skills 1): Strong understanding of UX principles, interaction design, information architecture, and design thinking methodologies

Mandatory (Skills 2): Ability to translate business requirements into intuitive, user-friendly design solutions and prototypes

Mandatory (Skills 3): Basic understanding of user behavior and usability heuristics to improve overall product experience

Mandatory (Tools): Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or similar tools

Mandatory (Company): Candidates from B2C consumer-facing digital product companies, fintech, e-commerce, or product-driven organizations preferred

Mandatory (Note) - This is NOT a UI/UX Design role. We are looking for Usability / Design testing candidates who specialize in testing product concepts, validating workflows, and creating prototypes purely for experimentation and usability testing

Responsibilities:

• Must have hands-on working experience in NodeJS with Typescript
• Must have experience of large size product development process
• Must have detailed knowledge of designing and developing performant REST APIs 
• Must have hands-on experience on Postgres DB and MongoDb / any NoSQL DB 
• Must be comfortable working with git and CI CD pipelines and deployment strategies
• Should be able to build a new team and work with your engineers and mentor them
• Collaborate with cross-functional teams to define, design, and ship new features
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fix bugs
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency
• Should be open to learn new domain and work in fast paced environment 
• Responsible to deliver end to end module/product/project scope

Requirements:

• 4+ years of experience as a Full Stack Developer with a strong focus on Nodejs with TypeScript and React JavaScript
• Solid understanding of web application architecture, including RESTful API design and development
• Experience with front-end development using tailwind , bootstrap ,HTML, CSS, and JavaScript, typescript
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

• Design, build and maintain efficient, reusable, and reliable Java code. 
• Providing technical oversight to the team, involved in design and code review.
• You would also be spending most of the time in development activities in varied technologies and should have a passion to write code.
• Should be able to create good technical documents.
• Translate application storyboards and use cases into functional applications.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Identify bottlenecks and bugs, and devise solutions to these problems - Help maintain code quality, organization, and automatization. 
• Prepare the technical design of complex technology components as well as suggest the pros and cons of using a certain technology stack or component or design pattern versus another, to the clients.
• Team Management.

• Qualifications: BTECH/MTECH/MCA/MSc.
• Proficient in Java, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of multithreading, concurrency patterns, and collections in Java. 
• Solid understanding of object-oriented programming along with various design and architectural patterns.
• Hands on experience with JMS, JPA, Spring (MVC, Boot & Cloud preferred) & Hibernate.
• Familiarity with concepts of MVC, JDBC, and RESTful.  Experience with Presentation Layer (JSP/Servlets), JS Frameworks (Angular, jQuery, react, etc.).
• Creating database schemas that represent and support business processes and experience with both external and embedded databases. Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git, Ant, Maven, and Gradle; continuous integration.
• Knowledge in xml based mappings, SAML, rest clients, CAS authentication and Jetty.
• Knowledge of Apache Camel and Kafka and Drools Rule Engine is preferred.

About Us:

We are a group of 110+ techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses by providing them a scalable and conversion-friendly e-commerce platform using Magento. We love brainstorming ideas on how businesses can utilize technology to achieve their desired goals.

Growisto has expertise of providing the below services:

1)Amazon Marketing: Boost sales, improve visibility, and reduce cost to scale up Amazon business globally by

1) Leveraging machine learning to identify search patterns

2) Creating a data driven marketing strategy to target the right audience

3) Optimizing strategies to adapt to the ever-evolving Amazon algorithm

2)E-Commerce Website Development: Boost direct sales and enhance user experience by

Designing and developing custom e-commerce websites with latest e-commerce technology stack of Magento backend, ReachJs frontend and a PWA

-Create a scalable and conversion-friendly e-commerce platform

- Integrating with multiple third-party systems and migrate from legacy system seamlessly

3)Website Marketing: Drive targeted traffic to website in order to increase sales and reduce customer acquisition cost by

- Optimising the website for search engines to increase organic traffic

-Strategically placing ads on search network

About the role:

Growisto is looking to further increase its business primarily in Western, European and Middle East market. As a sales manager, you will be solving the below key problems:

1) How to close more accounts from North America, European and Middle East markets?

2) How to improve the increase leads to a conversion ratio?

3) How to get accounts with more recurring revenue and higher billing rate?

4) How to get more enterprise accounts?

In order to embark on the next leg of growth, we need committed people managers who would want more than just a job.

Key Responsibilities:

We strongly believe that in order to solve above mentioned problems, the activities/responsibilities will keep changing depending on the need of the hour. We want you to take complete ownership of the sales and then define the activities yourself to meet the goal. Still, to give you a better understanding about the role, here is what we have on the top of our mind:

-Work closely with the department head(s) to understand the sales gap and work backwards to close the same

-In order to close the sales, take complete ownership of providing the right solution to the prospects

-Achieve a high lead to conversion rate

-Be hands-on in taking the calls to qualify the leads and take them to conversion

-Develop the right sales collateral such as service deck, case studies, proposal templates, etc. to improve the conversion rate

-Work with practice head(s) to refine the working model to deliver the next results for the clients

-Work with the marketing team closely to improve the lead conversion ratio

-Stay actively involved in R&D to help in building offerings as well as identifying new markets for expansion

-Strategic partnerships with consulting companies, agencies in other markets

Skills (Must Have):

-Track record of services selling in non-Indian or Indian market

-Experience conducting cold outreach and nurture campaigns to build a sustainable pipeline

-Demonstrable command of consultative selling skills and an ability to manage complex sales cycles end-to-end

-High emotional intelligence and the ability to appeal to the varying needs of multiple stakeholders in the sales process

-Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs

-Excellent use of insights and reliability around data-driven decision making

-Excellent organization, project management, time management skills along with an ability to take initiatives

Why should you consider joining Growisto?

-It will be a challenging role and you will get complete ownership to solve challenging problems.

-If you like challenges and think from a first principle basis, you should definitely take this up

-If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us

-If your thought process and personality resonate with our cultural values, then you should join Us.

Why should you not consider joining Growisto?

-If the role description does not excite you, then you should not join us

-We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us

-If we have to choose between culture/team and profits, our obvious choice is culture.

-If you don’t believe in the same philosophy then you should not join us.

Post – Java Full Stack Developer

Total Experience – 5 to 8 years

Relevant Experience – 3 Years plus

Salary – Good Hike on CTC

Location – Bangalore, Chennai, Pune

Qualification - Graduation is must

Industry – Information Technology

Mandatory Skills –  Java, react/Angular atleast 3 years of experience, cloud Technology, Micro services Architect

Desired Skills - Machine Learning and Artificial

Roles & Responsibilities

- To drive and shape the technical roadmap & delivery of our next Enterprise Cloud based Applications driven by AI,ML products that impact millions of users on a daily basis. You will partner with a wide range of stakeholders from product, data science, and business, own and evolve the roadmap and technical strategy to build game changing tech for various teams. This is a highly critical and visible role that has a tangible impact on both internal user and external customer experience, as well as the company's bottom-line

PLEASE REPLY WITH YOUR UPDATED CV and KINDLY REFER YOUR FRIENDS / COLLEAGUES FOR THIS JOB.

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp