Senior IT Customer Success Manager

Looking for Immediate Joiners who can join our dynamic team.

Job Description:

We are seeking a talented UI Developer with a strong proficiency in Angular versions 10 through 15 to join our dynamic team. As a UI Developer, you will be responsible for developing user interfaces for web applications that are both visually appealing and highly functional. You will collaborate closely with our design and development teams to implement innovative solutions that meet the needs of our users.

Responsibilities:

·       Develop user interfaces for web applications using Angular versions 10 through 15.

·       Collaborate with design teams to translate UI/UX design wireframes into high-quality code.

·       Optimize application performance for maximum speed and scalability.

·       Implement responsive design principles to ensure compatibility across various devices and browsers.

·       Write clean, maintainable code and adhere to coding standards and best practices.

·       Troubleshoot and debug issues as they arise and provide timely solutions.

·       Stay up-to-date with the latest trends and technologies in front-end development.

Requirements:

·       Bachelor's degree in Computer Science, Engineering, or related field.

·       Proven experience as a UI Developer or similar role.

·       Strong proficiency in Angular versions 10 through 15.

·       Solid understanding of HTML5, CSS3, and JavaScript.

·       Experience with responsive design principles and frameworks such as Bootstrap.

·       Familiarity with version control systems such as Git.

·       Excellent communication and collaboration skills.

·       Ability to work independently and as part of a team in a fast-paced environment.

·       Attention to detail and a passion for creating exceptional user experiences.

Preferred Qualifications:

·       Experience with TypeScript.

·       Knowledge of front-end build tools such as Webpack or Grunt.

·       Familiarity with RESTful APIs and asynchronous request handling.

·       Experience with unit testing frameworks such as Jasmine or Karma.

·       Understanding of Agile development methodologies

• Bachelor's degree in computer science or equivalent experience
• 2+ years of experience in software engineering.
• Experience with building B2B and consumer quality products, enabling business capability and objectives through technology.
• Strong cloud infrastructure experience with AWS.
• Experience in engineering practices such as code refactoring, design patterns, design driven development, continuous integration, building highly scalable applications and application security.
• Experience working with a development team using Agile methodology.
• Experience in container technologies like Docker/Kubernetes a plus.
• Hands-on skills working with SQL and No-SQL databases
  Broad experience across the following application development technologies and in depth skills with at least one: NodeJS, React, GraphQL,Python, R, Java/C++ and/or other open source application development frameworks.
• Ability to strategically balance test coverage, documentation and timelines (API/ Unit testing).
• Strong analytical and problem-solving skills paired with the ability to develop creative and efficient solutions.
• Able to work under competing priorities, manage expectations effectively and support the team under pressure; distinct user focus and quality mindset.

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time.

The opportunity we are looking for a MEAN Stack developer to manage the frontend, backend and server-side of our Product. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, work on responsive design and solve technical challenges and take pride in their solutions and code. The person should be able to translate the business requirements into world-class code.

• Work with development teams and product managers to ideate software solutions
• Build the front-end and back-end applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective REST APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Provide technical expertise and leadership for Web Technology
• Provide design feedback to our design team
• Be responsible for end-to-end development and support cycle
• Provide client-facing presentations and support as needed.

• Strong knowledge and working exposure on the MEAN stack.
• Good understanding of server-side templating languages
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git
• Understanding of Time-Space Complexity / Optimization
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Ability to design and build extremely reliable, scalable, and high-performing enterprise systems
• Knowledge and experience with AWS cloud environment and services
• Deep understanding of Software Development methodologies, delivery frameworks
• Experience working with the latest design patterns
• Passion for clean design and library/modular grade coding
• Ability to work in agile methodologies in a distributed team environment.
• Experience working with Git and GitFlow model
  
  

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills

• Managing and designing the reporting environment, including data sources, security, and metadata.
• Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
• Establish KPIs to measure the effectiveness of business decisions.
• Work with management to prioritize business and information needs.
• Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers
• Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization.
• Responsible for developing and executing tools to monitor and report on data quality.
• Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions
• Provide support to Tech teams in managing security mechanisms and data access governance
• Provides technical support and mentoring and training to less senior analysts.
• Derive insights through A/B tests, funnel analysis, and user segmentation

Key Criteria:

• 3+ years in a data analyst position, preferably working as a Data Analyst in a fast-paced and dynamic business setting.
• Strong SQL-based querying languages (MYSQL, PostgreSQL) and Excel skills with the ability to learn other analytic tools.
• Understanding of Scripting experience in (Python, Perl, JavaScript, Shell);
• Skilled in statistical and econometric modeling, performing quantitative analysis, and technological data mining and analysis techniques.
• This role requires a mixture of data schema knowledge and technical writing activities paired with hands-on and collaborative work with Systems Analysts. Technical exposure through requirements, QA, or development software lifecycles are also a plus
• Demonstrated analytical skills. Ability to work with large amounts of data: facts, figures, and number crunching. Ability to see through the data and analyze it to find conclusions.
• Excellent attention to detail. Data needs to be precise. Conclusions drawn from data analysis will drive critical client decisions
  Domain knowledge in the Internet of Things is a plus
• Managing a junior team of analysts. It is crucial that they have exceptional writing and verbal communication skills to perform their job duties and manage others.

• B.E/ B.Tech./ M. E/ M. Tech from any recognized university in India.
• Minimum 60% in Graduation or Post-Graduation
• SQL knowledge and hands-on experience is a must.
• Great interpersonal and communication skill

• Support existing code of PHP webserver
• Proficient in PHP, JavaScript, jQuery, HTML, and MySQL
• Hands-on any PHP-based framework/CMS like Laravel, CakePHP, Zend, CodeIgnitor, Yii.
• Must write efficient code with documentation.
• Any Database: MySQL, MongoDB, NoSQL DBs, postgresql.
• Has experience debugging code.
• Analysis of current DB structure and change table structures as and when required
• Implementation of visual representation of DB data in the form of charts and graphs
• The eventual implementation of a new UI theme with customizations such as drop-down menu data, as well as linking the UI theme front-end with the back-end MySQL
• Implementation of new PHP web services for functions such as analytics, and new modules to existing services
• Ensure cross-platform compatibility of information retrieved from web services on
• Android and iOS platforms, in terms of Push Notifications, platform-specific issues, etc.
• Implementation of SSL security to all web services, logins, and API calls
• Familiar with XMPP would be a plus point.

Mandatory Skill set:

• Multiple solution stack development experience along with MEAN(Mongo, Express, Angular and Node)

• Python with any web framework

• Micro Services, Performance Engineering, Docker, Kubernetes, AZURE, CI/CD pipeline, , MySQL and Database design

Job Role:

• Responsible for component selection, design standardization, common library building.

• Build services and templates based on published standard (RFC type)Build coding templates and architypes adhering to design standard.

• Understand NFR and define architecture, design and validation for each NFR element.

• Design data model, service contract and document framework.Define and ensure coding standards

• Define and ensure UI standards are followed. Design micro services, security, deployment Well-versed in module level effort estimationWell-versed in application integration patterns Exposure to bug fixing, maintenance, continuous integration releases.

• Exposure to building architectural view like logical, physical and deployment.Exposure to performance bottleneck, RCA and remediation.Exposure to security issues, RCA and remediation.

Process Exposure:

• Able to interact with team, stakeholders and architects. Understand functional requirements and create design documents for features.

• Participate in sprint planning and story elaboration sessions.

• Candidate should be able to work independently in an Agile project.

• Experience with Test-Driven Development, Integration testing and Agile processes.Code review from a standard and design adherence perspective.

Job Description:

•          The resource needs to have experience of working in Exalogic admin activities and Oracle products (Oracle Banking Platform, Exalogic & Weblogic).
•          Technical role where he/she has to work on day to day assigned tasks
•          Schedules and organizes work assignments and help out in managing client's demands to ensure their satisfaction.

 
Preferred Skills:

•          Few of the activities are listed below
•          Operational Support for 3 Exalogic Racks with
•          Exalogic Infrastructure  patching/upgrade  (Compute Node, ILOM, Control Stack, IB Switch, ZFS Storage)
•          140+ VM’s  spreading across DEV/QV/PROD/DR/IT to support along with WebLogic
•          OEM12c/13c is used to monitor Exalogic machines
•          Platinum support  patching 2 times per year
•          Exalogic ZFS storage management & advisory for optimization