Senior IT Customer Success Manager

Company

Crypto made easy 🚀 

We are the bridge between your crypto world and everyday life; trade pairs, book flights and hotels, and purchase gift cards with your favourite currencies. All in one best-in-class digital experience. It's not rocket science.

🔗Apply link at the bottom of this post — don’t miss it!

Why Join?

By joining CryptoXpress, you'll be at the cutting edge of merging digital currency with real-world services and products. We offer a stimulating work environment where innovation and creativity are highly valued. This remote role provides the flexibility to work from any location, promoting a healthy work-life balance. We are dedicated to fostering growth and learning, offering ample opportunities for professional development in the rapidly expanding fields of AI, blockchain technology, cryptocurrency, digital marketing and e-commerce.

Role Description

We're looking for an enthusiastic Growth Marketing Associate to join our marketing team. This is a perfect opportunity for someone starting their career in marketing who has a passion for cryptocurrency and technology. You'll work closely with our marketing team to learn and execute growth strategies while building a strong foundation in crypto marketing.

Key Responsibilities:

• Assist in implementing social media marketing campaigns
• Help monitor and analyze marketing metrics
• Create engaging content for our social media channels
• Support email marketing campaigns
• Help with community management and user engagement
• Assist in running and analyzing A/B tests
• Support app store optimization efforts
• Help track and report on key performance indicators
• Learn and apply growth marketing techniques

Qualifications:

• Bachelor's degree in Marketing, Business, Communications, or related field
• Strong interest in cryptocurrency and blockchain technology
• Basic understanding of digital marketing concepts
• Excellent written and verbal communication skills
• Good analytical skills and attention to detail
• Proficiency with social media platforms
• Basic knowledge of MS Excel/Google Sheets
• Eagerness to learn and grow.

Required Skills

• Basic Digital Marketing
• Social Media Management
• Written Communication
• Analytics
• Organizational Skills
• Microsoft Office/Google Suite

Preferred Skills

• Personal experience with cryptocurrency
• Knowledge of any marketing tools (Hootsuite, Mailchimp, etc.)
• Basic understanding of Google Analytics
• Experience with content creation
• Knowledge of graphic design tools
• Additional languages
• Discovering and executing unconventional/creative growth opportunities

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/Y5QTjWdT7xU5w2FP8

Join us and become a driving force behind CryptoXpress’s content strategy, helping to shape the conversation in the cryptocurrency space! 🚀

💡Pro Tip: Tips for Application Success

• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don’t know — we value growth mindsets
• Explore CryptoXpress before applying — take 2 minutes to download and try the app so you understand what we’re building

Responsibilities:

• Build customer facing solution for Data Observability product to monitor Data Pipelines

• Work on POCs to build new data pipeline monitoring capabilities.

• Building next-generation scalable, reliable, flexible, high-performance data pipeline capabilities for ingestion of data from multiple sources containing complex dataset.

•Continuously improve services you own, making them more performant, and utilising resources in the most optimised way.

• Collaborate closely with engineering, data science team and product team to propose an optimal solution for a given problem statement

• Working closely with DevOps team on performance monitoring and MLOps

Required Skills:

• 3+ Years of Data related technology experience.

• Good understanding of distributed computing principles

• Experience in Apache Spark

•  Hands on programming with Python

• Knowledge of Hadoop v2, Map Reduce, HDFS

• Experience with building stream-processing systems, using technologies such as Apache Storm, Spark-Streaming or Flink

• Experience with messaging systems, such as Kafka or RabbitMQ

• Good understanding of Big Data querying tools, such as Hive

• Experience with integration of data from multiple data sources

• Good understanding of SQL queries, joins, stored procedures, relational schemas

• Experience with NoSQL databases, such as HBase, Cassandra/Scylla, MongoDB

• Knowledge of ETL techniques and frameworks

• Performance tuning of Spark Jobs

• General understanding of Data Quality is a plus point

• Experience on Databricks,snowflake and BigQuery or similar lake houses would be a big plus

• Nice to have some knowledge in DevOps

Mandatory Skills:

• AZ-104 (Azure Administrator) experience
• CI/CD migration expertise
• Proficiency in Windows deployment and support
• Infrastructure as Code (IaC) in Terraform
• Automation using PowerShell
• Understanding of SDLC for C# applications (build/ship/run strategy)
• Apache Kafka experience
• Azure web app

Good to Have Skills:

• AZ-400 (Azure DevOps Engineer Expert)
• AZ-700 Designing and Implementing Microsoft Azure Networking Solutions
• Apache Pulsar
• Windows containers
• Active Directory and DNS
• SAST and DAST tool understanding
• MSSQL database
• Postgres database
• Azure security

Role : Product Manager – Oracle Xstore

Work Location : Any Xebia location

Shift timings : 3 PM to 12 AM

Mode of Work : 3 Days work from office

Qualifications:

• Bachelor’s degree in business, Computer Science, or a related field.
• 1-2 years of experience in product management or related roles, preferably in the retail technology sector.
• Strong knowledge of Xstore POS and Oracle applications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Analytical mindset with experience in data analysis and performance metrics.
• Passion for technology and a deep understanding of retail operations across US , Canada, and Latin-American markets

Preferred Skills:

• Familiarity with Agile methodologies.
• Experience with product management tools (e.g., JIRA, Trello).
• Understanding of software development processes and lifecycle.

Position: Android Developer

Experience: 3+ - 10 Years

Location: Mumbai

Employment Type: Full-Time

About the Role

We are looking for a highly skilled and experienced Senior Android Developer to join our team. The ideal candidate will have extensive experience in Android application and SDK development, proficiency in AIDL (Android Interface Definition Language), and expertise in creating scalable and modular applications using multi-module architecture and MVVM (Model-View-ViewModel) patterns.

Key Responsibilities

• Design, develop, and maintain robust Android SDKs and libraries.
• Collaborate with cross-functional teams to define, design, and ship new SDK features.
• Implement and manage inter-process communication using AIDL.
• Develop and maintain services and background processes for seamless application functionality.
• Architect scalable multi-module Android applications with proper separation of concerns.
• Utilize the MVVM architecture for clean, testable, and maintainable code.
• Optimize application performance and memory usage.
• Write clean, well-documented, and efficient code while adhering to industry standards.
• Perform code reviews, provide mentorship, and ensure best practices are followed across the development team.
• Debug and resolve issues, ensuring application stability and reliability.
• Stay updated on the latest Android development trends, tools, and frameworks.

Key Skills and Qualifications

• 3-7+ years of professional Android development experience.
• Proven experience in building and maintaining Android SDKs.
• Strong understanding and hands-on experience with AIDL.
• Proficient in Android services, background tasks, and inter-process communication.
• Expertise in multi-module architecture for Android applications.
• Strong understanding of MVVM architecture and data binding.
• Solid knowledge of Android design principles, patterns, and best practices.
• Experience with testing frameworks (e.g., JUnit, Mockito) for unit and integration testing.
• Proficiency with tools like Git, Gradle, and Android Studio.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications

• Familiarity with CI/CD pipelines for Android projects.
• Knowledge of Kotlin Coroutines and Flow.
• Exposure to performance monitoring and optimization tools.
• Contributions to open-source projects or Android developer communities.
• Experience with Jetpack libraries and Compose. 

As a Kafka Administrator at Cargill you will work across the full set of data platform technologies spanning on-prem and SAS solutions empowering highly performant modern data centric solutions. Your work will play a critical role in enabling analytical insights and process efficiencies for Cargill’s diverse and complex business environments. You will work in a small team who shares your passion for building, configuring, and supporting platforms while sharing, learning and growing together.  

• Develop and recommend improvements to standard and moderately complex application support processes and procedures. 
• Review, analyze and prioritize incoming incident tickets and user requests. 
• Perform programming, configuration, testing and deployment of fixes or updates for application version releases. 
• Implement security processes to protect data integrity and ensure regulatory compliance. 
• Keep an open channel of communication with users and respond to standard and moderately complex application support requests and needs. 

MINIMUM QUALIFICATIONS

• 2-4 year of minimum experience
• Knowledge of Kafka cluster management, alerting/monitoring, and performance tuning
• Full ecosystem Kafka administration (kafka, zookeeper, kafka-rest, connect)
• Experience implementing Kerberos security
• Preferred:
• Experience in Linux system administration
• Authentication plugin experience such as basic, SSL, and Kerberos
• Production incident support including root cause analysis
• AWS EC2
• Terraform

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

About the role

Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for a senior frontend engineer to help us scale Plum, and spearhead the frontend of our product.

You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in our product. You'll work as part of a small but rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll be in charge of reviewing the implementation of applications following code standards and style guides. You would analyze and build UI Pattern Libraries (Design Systems, UI Kits, etc.)

• Spec, build, test, and deliver new features while improving the performance and quality of the product.
• Run test-harness to guarantee the structure, integrity, and design of the application.
• Solve complex CSS, HTML, and User Interface compatibility issues across browsers.
• Optimize JavaScript implementations to ensure that code remains performant.
• Implement front-end development workflows: build systems, dependency management, quality checkers (linting), etc.
• Ability to push things over the line, ship awesome features, and delight customers.

• 2+ years of hands-on experience building web applications with JavaScript, HTML5, and CSS.
• Comfortable with Responsive Web Design and Development and weave out beautiful code in React.
• Strong product and design sensibilities and has an obsessive attention to detail.
• Write testable, maintainable code that's easy to understand.
• Understand complex problems and break them down into smaller tasks.
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.

Position Overview: 

The Engineering Manager will work closely with the management and customers and partners globally. He/She will report to the VP - Engineering. He/She will be responsible for shaping the product and strategizing its delivery around when and how it will be done so. 

The ideal candidate should have prior experience as Engineering Manager in a start-up or Product company, developing an Enterprise SAAS product.

Responsibilities: 

●Lead Product Development, QA and Documentation for multiple client Products 

●Deliver Engineering Product Releases and Patches 

●Provide work break-down and be responsible for all Engineering Team deliverables 

●Interact with team members and ensure timely and successful delivery of each sprint iteration 

●Provide technical guidance, coaching and mentoring to the Engineering Team 

●Be responsible for tools and processes for all Engineering activities 

●Work with Product Management and help shape the product roadmap 

●Work with Services Organization and set the right expectations regarding the product roadmap, delivery of enhancements and patches 

●Define and manage quarterly goals for Engineering Team 

●Manage engineering budget, incentive programs and team-building activities 

●Hire and manage Product Development, QA and Documentation Team members 

The Ideal Candidate: 

●Should have completed a 4-year Engineering degree in Computer Science (preferably) or an advanced degree in a similar stream 

●Should have 10-12 years of experience with at least 2-3 years as an Engineering Manager 

●Must have experience with Containerization, Docker, Kubernetes 

●Should have designed and delivered: 

• Open Source based Enterprise Software 

• Software based on Java, Angular JS, ReactJS, Python, no-SQL databases etc

• Solutions in the Cloud (AWS or Azure or Google Cloud Platform (GCP)) 

●Delivered multiple releases of products using Agile Development 

●Delivered Artifacts like Design/Test-Plan/Documentation-Plan documents 

●Possess Team Management skills: 

• Led Product Development Teams involving UI, Middle-Tier and Database developers, QA and Documentation Teams 

• Delivered performance reviews, and improvement plans to team members 

Desired Skills: 

●Experience having worked at a startup or product development company is an advantage