Senior IT Customer Success Manager

JOB DESCRIPTION

Experience: 3-10 years

Required Skills and Qualifications 

Backend: 

• Strong programming skills in Core Java, Java 8+ 

• Experience with Spring Boot, RESTful APIs, Microservices architecture 

• Good understanding of JPA/Hibernate, and SQL/NoSQL databases 

Frontend: 

• Proficient in React.js, JavaScript (ES6+), HTML5, CSS3 

• Experience with Redux, React Hooks, and component-based architecture 

• Familiarity with front-end build tools (Webpack, Babel, NPM)

Key Responsibilities

• Develop and maintain scalable backend services using Core Java / Spring Boot 

• Design and implement responsive, high-quality front-end interfaces using React.js 

• Integrate backend APIs with frontend components seamlessly 

• Collaborate with product managers, architects, and QA to deliver quality software 

• Ensure code quality through unit testing, code reviews, and performance tuning 

• Troubleshoot and debug production issues as needed

Job Title: Manager - Product, Finance & Actuarial

Role: Domain Expert / Specialist – Fund Accounting & Portfolio Management

Location: Hyderabad

Job Type: Full-time

Job Summary

We are looking for a highly analytical and detail-oriented Domain Expert/Specialist in Fund Accounting & Portfolio Management to join our Product, Finance & Actuarial team. The ideal candidate should possess strong expertise in fund accounting, portfolio management services (PMS), investment operations, financial analysis, and reconciliation processes.

In this role, you will work closely with business stakeholders and the engineering team to translate complex financial and investment workflows into scalable product solutions. You will also lead analysts, drive process improvements, ensure quality deliverables, and support the development of financial products and reporting solutions.

Key Responsibilities

• Act as a subject matter expert in Fund Accounting, Portfolio Management Services (PMS), investment operations, and financial reporting.
• Understand client requirements, regulatory guidelines, compliance needs, and investment workflows, and translate them into clear business and functional requirements.
• Collaborate with cross-functional teams to enhance financial products and automate operational workflows.
• Conduct detailed financial analysis to support product development, business decisions, and operational improvements.
• Develop, validate, and maintain financial models, including portfolio valuations, cash flows, NAV calculations, reconciliations, and performance reporting.
• Analyze financial data, identify trends, investigate variances, perform reconciliations, and recommend process improvements.
• Prepare reports, dashboards, presentations, and analytical insights for internal stakeholders and clients.
• Investigate portfolio, accounting, and reconciliation issues, providing timely resolutions and communicating findings effectively with clients and stakeholders.
• Lead, mentor, and manage analysts while ensuring timely delivery, accuracy, and quality of work.
• Create and maintain documentation for financial models, business processes, workflows, and product requirements.
• Support senior management with business analysis, product enhancements, and strategic initiatives.

Requirements

Qualifications & Skills

• Bachelor's degree in Finance, Accounting, Commerce, Economics, Mathematics, Statistics, or a related discipline.
• Professional qualifications such as CA, CFA, CPA, FRM, CMA, MBA (Finance), or equivalent will be an added advantage.
• 4–8 years of experience in Fund Accounting, Portfolio Management Services (PMS), Asset Management, Investment Operations, Financial Analysis, or similar domains.
• Strong understanding of fund accounting principles, portfolio accounting, financial statements, investment products, and reconciliation processes.
• Experience in financial modelling, reporting, and analytical problem-solving.
• Advanced proficiency in Microsoft Excel and MS Office applications (Word, PowerPoint, Email).
• Experience working with financial systems, investment platforms, or portfolio management applications is preferred.
• Strong analytical, quantitative, and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to lead teams, manage multiple priorities, and deliver high-quality results within deadlines.
• Strong attention to detail with a continuous improvement mindset.

Job Requirements:       

·        Bachelor’s degree (minimum) in Computer Science or Engineering.

·        Minimum 5 years of experience working as a senior–level Software Engineer

·        Excellent programming and debugging skills in RoR and Python

·        Experience in web development and automation

·        Experience developing on Windows and Linux systems 

Although not required, the following are a plus: 

·        Experience working with Build scripts, Shell scripts, Makefiles

·        Experience with Jenkins and other CI/CD tools

·        Knowledge of RESTful web services and docker

We are looking for a visionary Senior Network Engineer manager to join and run an engineering team .You will be working at the forefront of the world's financial markets, building connectivity across the globe, and integrating some of the most complex networks in the financial services industry. Automation should be second nature for our ideal candidate.

Additional duties include:

• Design, implement and operate trading network. Whether it is investigating a new, innovative products, refreshing one of our low latency trading systems or troubleshooting with a 3rd party, you'll thrive on being impactful within a fast-moving, varied environment.

• Transforming our way of working with automation and scale. We know the network industry is changing, and this is your chance to make that change, collaborating with software engineers with proven track records of solving complex problems through automation and software.
  
  
  
  • Required skills:
    
    • 3-10 years of experience in network engineering
    • Expert in routing and switching – BGP/OSPF/Multicast
    • Deep understanding of TCP/IP and the OSI model
    • Excellent communication and writing skills, and ability to communicate effectively to senior management
    • Humility
    • A love of technology in general
  • Highly desired skills:
    
    • CCIE Certified or Studing for CCIE.
    • Comfortable working with various Linux utilities and different OS
    • Network security, including firewalls Fortinet/Palo Alto/CheckPoint
    • A bachelor's degree, preferably in IT, Computer Science or other related discipline