A Technical Project Manager is responsible for providing project planning and management for established initiatives on behalf of company with all publisher partners. He/She will ensure that projects are managed and completed to specification, within an established time frame. He/She will represent company as expert regarding technology concerns raised by partners. Individuals who work well in a collaborative environment and pay meticulous attention to detail tend to excel in the position of Technical Project Manager. Preferably have experience of working with SSP/ DSP.
Responsibilities
• Support Manager/Director in owning and developing strong relationships with the partners and key stakeholders at all levels
• Manage partner onboarding and implementation process including product, channel and partner activation, campaign launches, and ad-hoc projects
• Coordinate resource management and allocation and control activities across teams to ensure projects are delivered on-time and on budget
• Serve as the main point of contact for delivery and activation questions from the partner and issue resolution as needed. (i.e. communication and expectation setting, raising tickets)
• Understand and communicate relevant new products, features, and capabilities as they become available and ensure successful deployment and activation with your partners
• Lead Client Training (facilitating training programs, if required along with Directors)
Qualifications
- Bachelor’s degree
- 4+ years of work experience
- Understanding of adtech platforms and ideally have had hands on exposure with a DSP & SSP
- Experience with marketing campaign design, campaign management, and analysis preferred
- Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
- Collaborative mindset - able to partner with partners externally
- Strong customer facing communication skills, both written and verbal
Subodh Popalwar
Software Engineer, Memorres
About Doceree
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Job Title: Entry-Level Sales Representative
Location: Bangalore, India
About Green Tiger:
Green Tiger is a pioneering player in the Electric Vehicle (EV) industry, committed to creating a sustainable future by offering cutting-edge EV solutions.
Job Description:
As an Entry-Level Sales Representative at Green Tiger, you will play a pivotal role in our mission to promote electric mobility. Your responsibilities will include providing test drives at home for potential customers and actively participating in offline events to showcase our innovative EV products. You will be at the forefront of promoting Green Tiger's vision and helping customers transition to a more eco-friendly and sustainable mode of transportation.
Key Responsibilities:
Conduct Home Test Drives:
Schedule and conduct test drives at the homes or preferred locations of potential customers.
Showcase the features and benefits of our EV models, providing an informative and engaging experience.
Participate in Offline Events:
Represent Green Tiger at various offline events, including exhibitions, auto shows, and community gatherings.
Engage with event attendees, answer inquiries, and provide information about our EV products.
Customer Relationship Building:
Establish a strong rapport with potential customers and address their queries and concerns.
Follow up with leads and maintain a database of interested prospects.
Product Knowledge:
Stay updated on the latest developments in the EV industry and thoroughly understand Green Tiger's product lineup.
Articulate the advantages of our EVs, including cost savings, environmental benefits, and cutting-edge technology.
Sales Reporting:
Maintain accurate records of customer interactions and test drives conducted.
Collaborate with the sales team to generate leads and contribute to the overall sales strategy.
Qualifications:
A Bachelor's degree in a relevant field is preferred but not mandatory.
Strong communication and interpersonal skills.
Enthusiasm for clean energy and a sustainable future.
Willingness to learn and adapt to new technologies and industry trends.
Proactive and self-motivated with a passion for sales and customer engagement.
A valid 2-wheeler driver license is mandatory.
Benefits:
Competitive compensation package.
Training and development opportunities to enhance your sales and product knowledge.
Involvement in a pioneering company that is leading the EV revolution.
Opportunities for career growth and advancement within Green Tiger.
If you are excited about promoting green mobility and being a part of our mission at Green Tiger, we encourage you to apply and be a key player in revolutionizing the electric vehicle industry. Join us in shaping a sustainable future with innovative electric mobility solutions.
Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android
We are looking for a detail-oriented technical project manager to oversee all project operations from inception to execution. A Technical Project Manager is responsible for providing project planning and management for established initiatives within a company. They ensure that projects are completed to specification, within an established time frame and budget. A Technical Project Manager is the lead subject matter expert within the company regarding technology concerns. Additionally, they will hire and train additional support member in a
business's tech department.
Roles & Responsibilities:
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and
ensuring technical feasibility.
• Develop a project plan for each client, detailing the tasks that need to be completed for the timely installation
of customized software systems.
• Analyze, plan, and develop requirements and standards in reference to scheduled projects.
• Coordinating with cross-discipline team members to make sure that all parties are on track with project
requirements, deadlines, and schedules.
• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.
Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Obtaining customer acceptance of project deliverables.
• Creating a specialized document for each client, detailing all customizations made.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
Who You’ll Need To Be:
• Bachelor’s degree in computer science, engineering, computer information science, information technology,
or a related field with Master’s degree in management.
• Proven working experience in project management.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Sound technical knowledge.
• Basic SQL Knowledge.
• Basic Database Understanding.
• The ability to multitask effectively.
• The ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management skills.
• Fintech domain knowledge is an added advantage.
About Us:
Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.
Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.
Position Overview:
We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.
Key Skills:
- 5+ years of experience in an IT services / Software product company with B2B SAAS implementation.
- Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
- Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
- In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
- Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
- Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
- Analytical and problem-solving skills to identify and address project risks and issues proactively.
- Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.
Key Responsibilities:
- Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
- Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
- Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
- Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
- Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
- Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
- Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
- Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
- Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
- Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.
Job Profile: B2B2C Operations, Partner / Client Onboarding, Multiple MIS Creation, Reconciliations,
Commission Calc & Pay-outs, Resolving Partner, and Client Queries
KRA:
• Support the investor side of the business which includes on-boarding investors, managing
their inflows and pay-outs, keeping a tab of commissions among others
• Communicate with financial advisors and investors to address their queries
• Prepare daily, weekly, and monthly MIS reports
• Maintain quality service by establishing and enforcing organization standards
• Work closely with management to achieve outcomes based on company goals
• Recommend process improvements to constantly optimise operations
• Ability to follow procedures and established processes to perform varied routine and non-
routine tasks
Min. Qualification & Experience:
• 0-3 years of relevant experience in Operations
• Graduate / MBA / Postgraduate from Top College / University
• Proficiency in using MS Office, especially MS Excel
• Strong Analytical skills
• Excellent communication skills (Verbal and Written)
What’s in it for the Candidate:
• Real-time endless learning opportunities
• Opportunity to scale up quicker compared to the regular financial services market
The Role
Provides project leadership to team on small to medium-sized projects in areas such as product development, research, process development and organizational development. Work collaboratively with Project Management Leader to run the projects smoothly and Keeps management and stakeholders informed of schedules, priorities, and problems. Prepares and executes translation projects. Does not typically have management responsibilities such as hiring, performance appraisals, and pay reviews; however, may assist with such decisions and activities.
How You Will Make an Impact:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Leads project team to ensure that projects are completed on time and according to requirements.
- Continuously monitors progress and risks and promptly acts to resolve issues, escalating if needed.
- Facilitates communication upward and across project teams including project status, risks, justifications for variances.
- Serves as a focal point for other departments on project status or other project information.
- Develops, maintains and communicates Project Plans and executes projects according to the developed plans.
- Performs Internationalization and translation project intakes and coordinates findings with development teams.
- Performs technical translation project preparations, project execution and translation deliveries.
- Assigns project team and/or ensures that the project team assigned has skills and qualifications needed.
- Other duties as assigned.
What you Bring to the Team
- Bachelor's degree in business, software engineering or computer science, or equivalent.
- Overall 5 - 7 Years of experience in Project management.
- Required 2-5 years of technical experience in software development and/or software project management and/or translation project management.
- Ability to prioritize projects and activities to ensure completion of projects on time and within budget.
- Good management skills with knowledge of software translation processes and their interdependence.
- Good knowledge of translation processes like technical preparation, translation execution, QA.
- Excellent organizational, analytical, decision making and communications skills.
- Excellent skills in presentation/spreadsheet/collaboration software.
- Familiar with Project Management tools.
- Excellent English skills, verbal and written. Fluent in at least one other language.
TECHNICAL Project Manager
GormalOne LLP. Mumbai IN
GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.
We are looking for a Project manager who will be instrumental in the planning and management of both IT and IT-related projects. As a Technical Project Manager, you are required to have a high level of technical expertise as well as organization, leadership, and communication skills.
Responsibilities
- Responsible for project planning and delivery. Ensure scope for all the projects are delivered to meet the business need as per the agreed schedule, scope, quality, and cost. Lead project planning effort in the creation of project plans, tasks, and schedules
- Conduct high level scoping, impact and risk assessment, schedule, and resource requirements for the successful delivery of the projects to the agreed scope.
- Organize and facilitate regular project scrum to track project tasks and dependency.
- Identify, assess, track and mitigate issues and risks at multiple levels
- Work closely with various teams internally & the user side to ensure delivery of solutions and deployment as per requirement.
- Drive effective teamwork, communication, collaboration, overcome obstacles, resolve conflicts, and commitment across multiple disparate groups with competing priorities.
- Responsible for the overall health of the projects by monitoring schedule, budget, milestones, and benefits attainment, project risk control, and project governance.
- Ensure that realistic project plans are prepared and maintained & all activities are tracked against the plan, providing regular and accurate reports to Management.
- Responsible for change control, gaining agreement for CRs to the projects from the product owner and other relevant stakeholders.
- Provide weekly / regular project updates to the Program Management Office.
- Work towards continual improvement by implementing corrective action plans based on performance analysis, lessons learned, project archives, etc.
- Hiring, training, and developing new employees to meet organizational needs
- Reviewing employee performance evaluations and providing feedback on areas for improvement.
Certifications Required
- Project Management Professional (PMP) or Prince 2 foundation/practitioner.
- Certified Scrum Master (CSM)
Skills and Capabilities
Essentials
- Min 3-5 years of technical project management experience with overall 5-10 years of IT services experience.
- Excellent project management skills to develop a business case and deliver solutions to the user with oversight of technical solution implementation.
- Proven experience in managing projects using agile methodologies such as agile scrum. Good knowledge of tools like Jira, Azure DevOps, MS Projects, Confluence, etc.
- Experience in managing projects in a variety of technologies (e.g. Java, .Net, etc.)
- A high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
- Strong analytical and quantitative skills in order to gather insights from data to identify underlying issues
- Ability to thrive in a fast-paced, Scrum/Agile development environment with the ability to multi-task and respond flexibly to change
- Deal well with ambiguity and changing deadlines while keeping the focus on delivering results.
- Strong and effective project leader who can prioritize well and communicate effectively.
- Comfortable in getting hands dirty in day-to-day tasks to get things done
- Experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
- Experience in handling different phases of the project's life cycle from requirement gathering until steady-state handover.
- Proficient in written and spoken English in a business setting.
Soft Skills required:
- Strong analytical skills
- Strong written documentation skills
- Strong presentation skills
- Good communication skills and able to communicate at all levels
- Ability to work well in a diverse environment and proven ability to influence others to achieve positive outcomes
Kindly note: Salary shall be commensurate with qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/
ESPORTS PROJECT MANAGER
Tesseract Esports is seeking a talented, enthusiastic and highly organized Esports Project Manager to join our team. As a successful hire for this role, you should be a strong communicator, have a passion for planning and organizing and enjoy working inside a flexible team-oriented environment. You should be well versed in project management styles, methodologies and processes. Tenacity, self-direction and follow-up skills are a must as well as the ability to anticipate issues and find effective solutions.
As a Esports Project Manager, you will lead and take part in developing, implementing, executing and reporting on different esports initiatives and projects. You will work closely with internal cross functional teams like league operations, production, creative, marketing as well as external partners, clients and vendors to ensure success of all our projects and programs.
About Tesseract Esports
Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.
We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.
Responsibilities & Duties
- Define project objectives, schedules, resource requirements, budget, and deliverables for different projects and programs in support of business goals.
- Lead and execute all tactical project management aspects of different esports programs and projects to expand our brand and viewership goals.
- Be responsible for creation and distribution of complete project plans, related documentation, and reporting requirements to all project stakeholders, internal teams and client personnel.
- Deliver and develop status frequency, and deliver progress reports, proposals, and requirements documentation, along with risks, contingency plans, and roadblocks to project stakeholders and leadership.
- Manage project expectations, timelines, milestones and deliverables.
- Conduct post mortems and create recommendation reports based on detailed project analysis.
- Provide regular insights and updates on the regional market development and eco-system, team/player sentiment, business opportunities and other relevant key data
- Develop best practices and tools for project execution and management.
- Act as key contact between internal departments and regional teams for successful execution of the project and meeting all deliverable timelines.
- Act as the primary contact for day to day information and updates for partners and client personnel.
- Control, coordinate and follow-up on recurrent tasks, assignments and deliverables of various internal departments working on the project.
- Track and analyze measurable criteria and KPIs to evaluate progress towards project objectives and develop business review and improvement reports.
- Assist different departmental leads to execute all program/project operations and marketing efforts (supervising and ensuring projects are moving forward in accordance with plans).
Qualifications (Required)
- Bachelor’s degree or relevant experience (project management, business management, event management marketing, sports industries, marketing, communications).
- 2 + years of relevant working experience in esports, gaming, entertainment or traditional sports programs.
- Have a deep comprehension of the various components that make up an esports program and be conversationally adept in them including broadcast production, player and team management, brand management, event management, content development, competitive structure and rulesets.
- Experience in organizing esports and/or digital content planning, productions and broadcast/distribution to drive viewership.
- Strong project management skills with ability to drive planning, schedules, budgeting, resource management, collaboration and status reporting.
- Passionate about gaming and esports, having a strong understanding of both gaming and cultural nuances in South and Southeast Asia.
- Knowledge of different project management methodologies like Waterfall, Agile, Scrum etc.
- Strong written, verbal and interpersonal communication skills.
- Proven ability to create, organize, prioritize, and execute tasks in a high-pressure environment.
- Demonstrate ability to keep a project team focused and on track in a fast-paced environment.
- Developed documentation skills showcasing ability to organize information in a clear and concise manner for varying audiences.
- A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
- Excellent presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
- Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.
Qualifications (Preferred)
- Experience working as a project manager in the esports industry.
- Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
- Demonstrable track record of defining strategies in esports, entertainment or traditional sports industries.
Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
- Aligning product roadmap with delivery goals to ensure prioritizations of resources and tasks during sprints
- Coordinating with product managers, business analyst and development teams for execution of projects
- Helping in the definition of sprint goals and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensuring relevant stake holders are up to date with necessary information
- Resourcing availability and allocation
- Developing a detailed project plan to monitor and track progress
- Managing changes to the project scope, project schedule using appropriate verification techniques
- Measuring project performance using appropriate tools and techniques
- Performing risk management to minimize project risks
- Creating and maintaining comprehensive project documentation
- Tracking project performance, specifically to analyse the successful completion of short and long-term
What you need to have:
- Bachelor’s or master’s degree in IT
- 3+ years as Technical Project Manager
- Experience with Agile development (Scrum/ Kanban) is must
- Experience with task tracking systems like Jira, VSTS is must
- Solid organizational skills including attention to detail and multitasking skills
- Experience with project management tools like MS Project is a plus
- Project Management Professional (PMP) / PRINCE II certification is a plus
- Good knowledge of software life cycle and processes and various methodologies
- Resource planning, performance management and team motivational skills are must.
- Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users
- Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships
- Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered
- Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform
- Envision and execute strategic partnerships e.g., industry associations, universities
- Managing own and team’s BD pipeline - tracking communications, success rates, etc.
- Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations
Follow CutshortSubodh Popalwar
Software Engineer, Memorres