Project Manager - Tech

Palcode.ai is hiring a Software Developer, Tester – QA Manual Tester

Role Description

We are seeking a QA Engineer for remote role with a 6 month - 12 month. The QA Engineer will be responsible for executing manual tests, drafting automation testing, creating precise test cases, and ensuring the quality of software deliverables. The role involves collaborating with the development team to identify, report, and resolve bugs while contributing to maintaining a high standard of software testing and quality assurance.

Qualifications

• Experience in Test Execution and identifying potential issues effectively.
• Proficiency in Quality Assurance processes with a keen eye for detail and accuracy.
• Skills in Manual Testing and creating comprehensive Test Cases.
• Knowledge of software development workflows and expertise in Software Testing.
• Strong analytical and problem-solving abilities.
• Ability to work independently in a remote team environment.
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.
• Familiarity with AI-driven tools and construction software is a plus.

Job responsibilities

• Performs development, deployment, administration, management, configuration, testing, and integration tasks related to the cloud security platforms.
• Develops automated security and compliance capabilities in support of DevOps processes in a large-scale computing environment for the storage program within the firm.
• Champions a DevOps security model so that security is automated and elastic across all platforms and cultivate a cloud first mindset in transitioning workloads.
• Leverages DevOps tools to build, harden, maintain, and instrument a comprehensive security orchestration platform for infrastructure as code.
• Provides support to drive the maturity of the Cybersecurity software development lifecycle and develop & improve the quality of technical engineering documentation.
• Makes decisions of a global, strategic nature by analyzing complex data systems and incorporating knowledge of other lines of business & JPMC standards.
• Provides quality control of engineering deliverables, technical consultation to product management and technical interface between development and operations teams.

Required qualifications, capabilities, and skills

• Formal training or certification on Security engineering and 3+ years applied experience
• Proficiency in programming languages like Python or Java with strong coding skills
• Understanding of one or more Public Cloud platforms( AWS/ GCP/ Azure)
• Experience with highly scalable systems, release management, software configuration, design, development, and implementation is required
• Ability to analyzing complex data systems – failure analysis / root cause analysis, developing, improving, and maintaining technical engineering documentation

• Order Management Support (Req 3) 

Must have skills: 

Should have experience as End user in SCM 

Expertise in Supply Chain Management (SCM) Oracle preferred  

Experience in Order Management 

• 3 Point Role Definition 

• Data validating and entry 
• Return Material Authorization (RMA) processing 
• Create internal sales orders, requisitions, ship orders and receipts 
• Inventory variance resolution / reconciliation 
• Resolve shipping and billing issues 

• Systems Access Needed 

• Oracle 
• SalesForce 
• JIRA 

User Experience Designer

CAST is the market leader in Software Intelligence. Its unique technology thoroughly examines the structure of complex software systems, with MRI-like precision. It delivers accurate, actionable, and automated views of software architecture, critical flaws, quality grades, sizing metrics, open source usage, and cloud readiness levels. Hundreds of companies rely on CAST for greater objectivity in crucial business decisions, faster application modernization for Cloud, raising the quality and security of their custom software. CAST operates globally with offices in North America, Europe, India, China.

Title: UX Designer

Location: Bangalore

Job definition

Working at CAST R&D means being an important part of a highly-talented, fast-paced, multicultural and Agile team based in Paris (France) and Bangalore (India). The team builds sophisticated source code analysis platform leveraging parsing, control flow, data flow and others mechanisms to fully understand the inner structure of the complex IT Systems developed and used by the Fortune 500 companies.

We are looking for a talented designer who exhibits user empathy, big picture focus; and has mature design craftsmanship and problem-solving skills, who will work collaboratively with UX researchers, product managers and engineers while driving design from concept to final implementation

Profile

• Generate ideas, from foundational concepts with big ripple effects to small UI interactions, with fellow designers, product managers, and developers. Bring a user focus to these brainstorming sessions.
• Take initial concepts and mock-ups and own the process of building them out into entire end-to-end experiences within the product.
• Quickly iterate on concepts to bring them to life.
• Create & maintain design systems that are simple to understand but help us to move faster as we scale.
• Conduct user research and usability testing to discover the problems we need to focus on and to validate design changes.
• Critique and iterate on design ideas with other team members, proactively opening up your own ideas for critique.
• Partner with us to develop a visual language that is consistent, clear, and understandable across platforms. Work in interaction details that make the product not only usable but also enjoyable to use.
• Help us mould our culture into one that relentlessly focuses on the customers who use CAST, encouraging design thinking across the organization.

Portfolio

• Portfolio showcasing your proficiency in translating research insights into great product experiences, reflecting the synthesis of good visual and interaction design principles.
• A strong portfolio is critical for this role, both in terms of demonstrating your experience and as an example of your ability to create a compelling design presentation and be indicative of problem solving, creative thinking and the delivery of solid end to end scenarios
• 2+ years of experience shipping products in a product/software environment
• Passion for design and a strong command of interaction and visual design capabilities
• Proven experience in creatively solving hard problems, driving complex design issues across multidisciplinary groups such as engineering, product management, research and marketing; and shipping relevant experiences within deadlines.
• User-centric approach to design and an understanding of how to apply research insights into design and development of the product experience.

• Should have demonstrable User Interference and User Experience design skills with a strong portfolio.
• Should have solid experience in creating wireframes, storyboards, user flows, process flows and site maps.
• Should have proficiency in Figma, Invision, Sketch, Adobe XD, Illustrator or any Visual design and Wire-framing tools.
• Should have proficiency in responsive web designing and knowledge about HTML and CSS.
• Should have knowledge about material design guidelines.

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Business Development Manager, you will  work as an individual performers to deliver on the company’s revenue goals as well as take care of the Business Development team.

Responsibilities-

• As Business Development Manager, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
• Individual performance along with team target
• Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
•  
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit-

• 2+ years of experience relevant experience.
• Has very strong communication and convincing skills.
• Must be target-oriented and handled 10 executives.
• Must be a graduate.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

Requires a bachelor's degree in area of specialty and experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a supervisor or manager.

Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation.

Additional Job Details:

Strong in Java, Spring, Spring Boot, REST and developing MicroServices.

Knowledge or experience , Cassandra preferred

Knowledge or experience on Kafka

Good to have but not must

Good to know:

Reporting tools like Splunk/Grafana

Protobuf

Python/Ruby