SDET

About NonStop io Technologies

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description

We are looking for a passionate and experienced Backend Engineer (Python) to join our engineering team. The ideal candidate will have strong expertise in backend development, API design, scalable application architecture, and SaaS applications, along with exposure to data processing, ETL workflows, and data integration. Familiarity with React and frontend technologies is an added advantage.

You will collaborate with cross-functional teams to build, enhance, and maintain robust, secure, and high-performance applications while contributing to backend services, data workflows, and cloud-based systems.

Roles and Responsibilities

• Design, develop, and maintain scalable and high-performance web applications and backend services.
• Develop secure, efficient, and reliable backend services and RESTful APIs using Python.(Django/Flask)
• Design and implement scalable microservices and distributed application components.
• Collaborate with frontend engineers and contribute to React-based features or integrations when required.
• Develop, maintain, and support ETL/data processing workflows for extracting, transforming, and loading data across systems.
• Build Python-based data processing scripts, services, and integrations to support application and business requirements.
• Work with relational databases to support data extraction, transformation, validation, and loading processes.
• Collaborate with data and engineering teams to improve data quality, reliability, and processing efficiency.
• Work closely with product managers, designers, QA engineers, DevOps, data engineers, and other stakeholders to deliver high-quality features.
• Write clean, maintainable, reusable, and testable code following software engineering best practices.
• Participate in code reviews and contribute to coding standards, engineering practices, and technical improvements.
• Optimize applications, APIs, databases, ETL processes, and backend services for performance, reliability, and scalability.
• Troubleshoot, diagnose, and resolve application, data processing, and production issues.
• Contribute to system architecture, technical design decisions, and continuous improvement initiatives.
• Develop and maintain automated tests to ensure application quality and reliability.
• Collaborate with DevOps teams to support CI/CD pipelines, containerized deployments, cloud-based applications, and deployment automation.
• Monitor and support backend services and data workflows in development, staging, and production environments

Requirements

• 3 to 6 years of professional experience in Backend Development using Python.
• Strong hands-on experience with Python backend frameworks such as Django and Flask.
• Experience building and supporting SaaS applications, with exposure to microservices, caching, pub-sub, messaging technologies, RESTful APIs, and distributed systems.
• Exposure to ETL processes, data pipelines, data integration, or data processing using Python. (Preferred)
• Understanding of ETL concepts such as data extraction, transformation, validation, loading, and data quality.(Preferred)
• Experience working with relational databases, preferably PostgreSQL, for application development and/or data processing workflows.
• Strong understanding of databases such as PostgreSQL, MySQL, MongoDB, or SQL Server.
• Familiarity with frontend technologies, particularly React, is an advantage.
• Experience with version control systems such as Git.
• Exposure to technologies such as Kafka, Redis, Elasticsearch, Redshift, Nginx, and GraphQL is a plus.
• Exposure to data technologies or tools such as Airflow, Pandas, SQLAlchemy, Spark, or similar data processing frameworks is a plus.
• Strong foundation in computer science, including data structures, algorithms, object-oriented programming, and software design principles.
• Familiarity with CI/CD pipelines and tools such as Jenkins.
• Good understanding of cloud platforms such as AWS, Azure, or GCP.
• Strong understanding of software design principles, scalable application architecture, and data structures.
• Experience with containerization technologies such as Docker.
• Knowledge of automated testing frameworks and best practices.
• Experience working in Agile/Scrum environments.
• Strong problem-solving, analytical, communication, and collaboration skills.

Why Join Us?

• Opportunity to work on a cutting-edge healthcare product
• A collaborative and learning-driven environment
• Exposure to AI and software engineering innovations
• Excellent work ethic and culture

If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

**Key Responsibilities:**

*Operations:*

• Plan, schedule, and execute orders as per established processes and timelines, coordinating with junior Merchants and Surat and Mill incharges for daily updates.
• Track and manage product approvals at various stages, ensuring product specifications align with client requirements for an accuracy rate of 95% or higher.
• Oversee timely receipt of payments from clients, maintaining a 100% on-time payment rate.
• Manage product sampling and sourcing operations, ensuring over 95% of samples are received within stipulated deadlines.
• Administer all correspondence through emails, ensuring 100% accountability and traceability of communication.
• Confirm that all necessary approvals are physically received before order execution, maintaining 100% compliance.
• Collaborate closely with the production team to guarantee smooth order execution.
• Conduct regular market research to stay updated with industry trends and competitor offerings, using the insights to inform operational strategies.
• Participate in key industry events to establish relationships and showcase our offerings.
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