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A Technical Project Manager is responsible for providing project planning and management for established initiatives on behalf of company with all publisher partners. He/She will ensure that projects are managed and completed to specification, within an established time frame. He/She will represent company as expert regarding technology concerns raised by partners. Individuals who work well in a collaborative environment and pay meticulous attention to detail tend to excel in the position of Technical Project Manager. Preferably have experience of working with SSP/ DSP.
Responsibilities
• Support Manager/Director in owning and developing strong relationships with the partners and key stakeholders at all levels
• Manage partner onboarding and implementation process including product, channel and partner activation, campaign launches, and ad-hoc projects
• Coordinate resource management and allocation and control activities across teams to ensure projects are delivered on-time and on budget
• Serve as the main point of contact for delivery and activation questions from the partner and issue resolution as needed. (i.e. communication and expectation setting, raising tickets)
• Understand and communicate relevant new products, features, and capabilities as they become available and ensure successful deployment and activation with your partners
• Lead Client Training (facilitating training programs, if required along with Directors)
Qualifications
- Bachelor’s degree
- 4+ years of work experience
- Understanding of adtech platforms and ideally have had hands on exposure with a DSP & SSP
- Experience with marketing campaign design, campaign management, and analysis preferred
- Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
- Collaborative mindset - able to partner with partners externally
- Strong customer facing communication skills, both written and verbal
at Nagarro Software
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Must Have: Salesforce Workflow
- Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
- Sound knowledge of project management, agile and software development practices
- Ability to communicate effectively in both technical and non-technical terms
- Well versed with PM tools essentially MS Project and MS Excel
- Experience in frontend and mobile apps
- Ability to conduct code reviews and ensure quality compliance
- Financials Management dealt with PL of various accounts
- Design and develop complex mappings, performance tuning of mappings, Process Flows
- Hands on experience on System designing, Event sourcing and message broker architecture
- Requirement gathering and analysis
- Define, understand, and analyse non-functional requirements for project
- Lead the technical team
- Should be able to compare technologies to find best fit for project requirements
- Should be able to troubleshoot complex or unusual bugs
RESPONSIBILITIES:
- Ensuring client satisfaction above all
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
- Assisting the account management team in responding to new project requests
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Role Overview
- As a Pre-Sales Engineer, you will be responsible for designing and drafting systems for Technical Proposals brought in by the sales team, ensuring that quotes are technically correct before submitting to clients.
- Preparation of proposal based on the RFP / RFQ docs and Understand the CAD drawing.
- Generate BOQ, Compliance Statement, system descriptions, schematic drawings, material / technical submittal, system programming such as Crestron, Extron, Bose and other OEM products etc.
- Provide sales and technical staff with technical support on both a pre- and post-sales basis
- Communicate and interact with internal employees, clients and colleagues in a professional and timely manner.
- Conduct or attend a Site visit and Site surveys when needed.
- Develop and maintain knowledge of current and new technologies that company offers.
Our client is a new age ed-tech platform that provides a perfect combination of classroom learning and technology to the kids of KG to class 7. Their experiences with inquiry based learning systems, child psychology, active pedagogy and gamification of study materials, helps students to learn and clear their respective Math and English levels easily and without the need for tuitions.
The founders are XLRI alumni who have experience in Education as well as other sectors and well versed with running a successful business. Backed by FIITJEE, it has been recognised as one of the most Promising Educational Apps. The app promotes fun learning and focuses on mastery of the subject, ensuring that the new age kids possess critical thinking, problem solving and communication skills.
- Generating Leads by calling on Parent Leads through the CRM
- Calling 60-75 Leads on a daily basis
- Generating trail classes by pitching to the parents to take the Trial Class
- Conducting counselling sessions for parents who take trial classes
- Closing the sale through smart and strategic approach
- Generating and meeting revenue numbers (3L+ per month)
- Freshers with a graduate or post graduate degree
- A keen desire to drive Sales for a fast-growing startup
- Willing to work 6 days a week(Mondays off)
at Masters India Private Limited
Masters India is looking for business development executives, who can deliver measurable success. Our ideal candidateis highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with the Sales team . There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. Thereis significant opportunity for career progression at Masters India.
Key Responsibilities:
- Sourcenew sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understandcustomer needs and requirements
- Closesales and achieve quarterly quotas
- Maintainand expand your database of prospects within your assigned territory
- Teamwith channel partners to build pipeline and close deals
- Performeffective online and offline demos to prospect
Required Skills:
- Shouldhave highly developed all round interpersonal
- Shouldhave impeccable communication
- Excellentcommunication, presentation, networking and negotiation
- Customerservice oriented with a positive, well-motivated
- Conscientious,hard-working and driven mindset to improve sales and activity performance beyond
- CompetentIT skills with a well-equipped knowledge of Microsoft Office, Google programs and social networking
- Peoplewho have an experience is telecalling and lead generation will be
Our client is a unique hygiene products manufacturing and distribution company. They provide easy to use, portable and disposable items for women and babies that are required during travel or on a day-to-day basis.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
As a Deputy Head(Procurement), you will be responsible for defining the purchasing strategy for imports, domestic sourcing and people management.
What you will do:
- Developing the procurement strategy and policy for domestic purchases
- Developing and implementing procurement strategy for imports
- Implementing and monitoring the KPIs to ensure function is operating in line with the objectives of business to add value and deliver cost savings
- Setting department objectives and monitoring ongoing progress and performance
- Developing and maintaining strategic supplier relationships and managing the development of contracts, contractual relationships and contract management to deliver continuous improvement in delivery of goods and services by the supply base
- Initiating and developing creative and innovative procurement processes
- Negotiating contract terms with key suppliers to ensure value for money, quality standards and delivery terms
- Working closely with Research and Development to source new and alternative raw materials
- Discussing defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action
- Assisting in managing shipment and custom activities for import/ export services
- Handling cost reduction/ rationalization, material flow improvement and business development
- Identifying and working on areas for cost rationalization/ reduction in inward logistics
- Creating and maintaining detailed financial reporting on all import/ export activities including order management, logistics and shipping
Desired Candidate Profile
What you need to have:- 8 years of relevant experience
- Excellent communication skills
- Good knowledge of MS office suite
We are looking for a Software Engineer who will develop, record and maintain cutting edge web-based PHP applications for Shiprocket Platform.
Responsibilities:
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team.
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Requirements:
- 2-5 years of experience
- A confident, self-starter, team player with drive, enthusiasm and excellent interpersonal, communication and negotiation skills
- Ability to manage yourself and be a self-starter.
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Familiarity with AngularJs or React is a big plus
- Excellent problem solving
- Can do attitude