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Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
skills:Automation Testing,Selenium,Cucumber,CI/CD , Agile.
Test Automation:
- Role Overview
-
- Highly-skilled test automation engineer to design automation tests. Test automation engineers' duties include designing automation scripts and finding solutions for automation problems.
- Key Knowledge
-
- 2+ years of experience as a Test Automation Engineer or QA Engineer/Tester.
- Expertise in test automation toolkits such as Selenium, Cucumber (or others).
- Experience in CI/CD Model.
- Understanding of testing protocols.
- Familiarity with the software development process.
- Works in an agile setting.
- Previous experience in software development.
We are looking for a Media Planning Lead for one of the leading Marketing Agencies in Mumbai.
Role - Media Planning Lead
Experience - 4+ years
Location - Mumbai
About the company -
Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.
We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.
We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.
With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!
Job Description -
- Understanding the brands business objective and establishing tangible & quantitative KPIs
- Researching and creating the right buyer's digital journey to target the right audience
- Developing a detailed media plan basis objective and coordinating with media buyers for buying inventories and execution
- Managing a performance budget, optimising and scaling campaigns against tight granular KPIs
- Using Analytics tool such as Google Analytics, SimilarWeb, SEM Rush to analyse campaign data and use the learnings to improve campaign performance
- Using Facebook Pixel Helper and & Google Tag Assistant to ensure codes are fired correctly
- Negotiating key deals with third party vendors
- Post campaign reporting and data analysis & insights
- Coordinating with the creative, web design team for an integrated campaign and recommending best practises from a media point of view
- Maintaining healthy vendor and client relations
- End to end client servicing for media for both branding and performance campaigns
- Training new media team members & interns and bringing out their best on the job and creating processes to increase team efficiency
- Pitching to new business
- Keeping up with the latest media trends & innovations.


Responsibilities
- Develop, deploy, and maintain scalable products
- Participate in code reviews, and design discussions to ensure code quality and distribute knowledge
- Pair with team members for functional and non-functional requirements to write well-crafted, well-tested, readable, and maintainable code.
- Help to define roadmap and architecture based on technology and business needs
- Understand business requirements and work closely with the business to provide solutions
Eligibility
- Strong expertise in Backend Python Development with skills to create APIs, integrate the functions into UI, and store and retrieve data from a variety of databases.
- Strong experience with Django/Flask.
- Strong experience in writing unit tests.
- B.Tech/B.E (Preferred CSE)


Hi
About the Co.-
Our Client aims to be the country’s first food platform that brings together digital-first brands, experiences and retail destinations that will influence and shape the narrative around food amongst India’s most discerning consumers.
The company's first brand, was launched earlier this year. Best known for its namesake restaurant in Mumbai, It now offers a range of fresh and packaged food products and FMCG range available through multiple digital platforms, marketplaces, its own D2C platform and leading modern trade and gourmet stores in India.
What you’ll be doing?
• Design and develop new, engaging, fast, end-to-end product experiences led by a content to commerce approach for our consumers as part of India’s biggest venture in the omnichannel gourmet food space.
• Work closely with your's and other engineering teams (SAP, PoS, OMS etc) with a keen eye towards scalable architecture to design and implement new 0 to 1 integrations with an appetite to quickly scale from 1 to n across products.
• Work cross-functionally across multiple teams to drive buy-in on new product experiences and engineering frameworks.
• Recruit and build an entirely new engineering team and move fast in converting new ideas to product collaborating with Product, Design, Leadership and other functions, while maintaining high product quality and reliability.
• Complete responsibility for leading a team of application and front-end / Back-end engineers to drive product experiences in full-stack product development, while relentlessly improving performance, scalability, and maintainability.
• Staying ahead of the curve by lending a stable structure to the teams and products while bringing operational excellence as products mature.
• Coaching, mentoring managers and Architects in the team. Good team management skills with ability to multitask, strong problem solving and analytical skills.
What you’ll bring?
• 9+ years of overall experience with 5+ years of digital engineering management experience, managing a diverse set of candidates (frontend, backend, mobile), across various technologies.
• Experience building high performance websites and mobile apps with scalable architecture. Experience in building headless magento preferred.
• Ability to bring in software engineering life cycle best practices - meaningful and deeply-rooted opinions about testing, security and code quality, ability to make sound quality/speed trade-offs.
• Exceptional technical skills with significant experience building and operating critical high-scale systems with a hands on approach to lead from the front.
• Ability to think and analyse both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services.
• Exceptional design and architectural skills.
• Expertise and interest in growing teams- interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.
• Great management and team development skills: ability to set roadmap and goals for a team and every one of its members, delegate intelligently, mentor engineers, deliver frequent and honest feedback, help team members grow in their careers, and deliver results.
• Passionate, entrepreneurial, technically hands-on with a love for 0 to 1 and delivering premium experiences for our customers.
Why work with us?
• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
• You will work with a solid set of people from diverse backgrounds.
• You will independently lead projects and have ownership of your deliverables.
• You will be pushed out of your comfort zone and watch your learning curve spike
Regards
Team Merito
We are looking Data Center Multitasking Technician at Prasa Infocom & Power Solutions P Ltd
Location- BKC Mumbai
Job profile are as below
Ø Provide a range of services which revolve around the maintenance of data centre equipment and processes. |
Ø Ensure systems and equipment are properly maintained, and that the centre runs smoothly at all times. |
Ø Carry out preventative maintenance of data centre equipment and devices. |
Ø Install and configure new equipment for data centres |
Ø Evaluate heating and cooling systems to ensure they are operational and can meet equipment temperature conditions. |
Ø Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues |
Ø Perform basic repair of damaged or faulty equipment and devices |
Ø Oversee the running of data cables during the installation of new equipment |
Ø Listen to customer complaints and assist them in the resolution of technical issues |
Ø Maintain all operations systems and perform all emergency functions required for smooth operation. |
Ø Document all records for equipment’s prepare time sheets and administer back up equipment’s at all times. |
Ø Analyse equipment’s and perform repair as per requirement. |
Ø Maintain inventory for equipment’s keep records of warranty for all tools and equipment’s |
Ø Conducting periodic inspections to ensure efficient performance of data processing systems |
Ø Protect important information by performing backup on all critical systems
|
Meet potential clients and grow long-lasting relationships by understanding the
client’s needs
Holding accountability for target achievement and revenue management
Efficient in developing and implementing the Sales & Inside Sales strategy
Robust in handling the entire Sales process from lead generation to closing of deals
Provision of support and guidance to the junior team members
Requirements and qualifications:
Relevant Bachelor’s degree
Possess excellent communication and interpersonal skills
Holding experience of 1-4 years into Sales domain
Agility to work in fast paced start up environment
Strong passion to catch up with the speed of company’s growing business
Proven track record of positive Sales performance
Absolute crisp in implementing the Sales plan with good presentation skills
Result-driven with experience of extremely target centric job
Industry preferred – (Ed tech, BFSI, Assessment companies, Training and coaching,
Automobile, Travel and Tourism)
Should be up to work on a weekend – ( Rotational W/O
As a Database developer, you will be responsible for designing, creating database, stored procedure, functions, ETL etc.
and upgrade of database that are leading the way in assuring high quality of data visualization and products. You will be
challenged with systematic database development methodologies in concurrent computing software architecture
environment. The engineer will have the opportunity to work with software developers and the site support engineer ona regular basis.
Job responsibilities:
• Development of high-quality database solutions.
• Develop, implement and optimize stored procedures and functions using T-SQL.
• Review and interpret ongoing business report requirements.
• Research required data.
• Build appropriate and useful reporting deliverables.
• Analyze existing SQL queries for performance improvements.
• Suggest new queries.
• Develop procedures and scripts for data migration.
• Provide timely scheduled management reporting.
• Investigate exceptions about asset movements.
Job requirements:
• Should understand operating system, relational database, concurrent computing, and client/server architecture
and mobile environment.
• Should have excellent problem solving and trouble shooting skills
• Should have ability to excel in cross functional team environment
• Should have experience in Cross-Platforms (Unix/Windows) application testing environment
• Should have excellent written and verbal communication skills in English
• Should have attention to detail, positive attitude under stress
• Design, plan, and develop programs to optimally extract, transform, and load data from data sources to the
target systems. Expert level knowledge of T-SQL, Stored Procedures, Data Modeling, Views, and Functions.
• Maintain source code for database
• Efficient in writing optimized SQL queries.
• Develop SQL scripts, table, views, indexes, and complex queries.
• Design & maintain the existing databases and ensure their stability, reliability, security and performance.
• Coordinate with software developers, review (and modify the queries if required) and approve the SQL queries
written by them for the production deployment.
• Strong knowledge in Database design, develop, test, implement, fine-tune, enhance and maintain new and existing databases.
Professional qualifications:
• 4 – 6 years of relevant experience
• Bachelor's degree in Computer Science, Engineering or a related subject.
• Excellent understanding of Microsoft SQL Server.
• 3-4 years of experience with SQL Server Reporting Services and SQL Server Analysis Services.
• Familiarity with the practical application of NoSQL\NewSQL databases.
• Sense of ownership and pride in your performance and its impact on company’s success.
• Critical thinker and problem-solving skills.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills

1. Design Patterns MVC, MVVP, MVVM (MVC != Massive View Controller )
2. Data Structures and Algorithms
3. Writing bridge code in Swift.
4. Backrground jobs
5. VOIP Notifications
6. Delegates
7. Using NIB files
In addition, you should be open to learning and able to challenge yourself and push yourself to accompish more in less time
Other skills include
1. Being a team player.
2. Being a good person