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Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
About Wissen Technology
Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.
Here’s why Wissen Technology stands out:
Global Presence: Offices in US, India, UK, Australia, Mexico, and Canada.
Expert Team: Wissen Group comprises over 4000 highly skilled professionals worldwide, with Wissen Technology contributing 1400 of these experts. Our team includes graduates from prestigious institutions such as Wharton, MIT, IITs, IIMs, and NITs.
Recognitions: Great Place to Work® Certified.
Featured as a Top 20 AI/ML Vendor by CIO Insider (2020).
Impressive Growth: Achieved 400% revenue growth in 5 years without external funding.
Successful Projects: Delivered $650 million worth of projects to 20+ Fortune 500 companies.
For more details:
Website: www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
LinkedIn: Wissen Technology
We are seeking a highly skilled Azure Cloud professional to manage, design, and engineer scalable and secure cloud infrastructure on Microsoft Azure. The ideal candidate will have a strong background in cloud infrastructure, system administration and architecture design.
Responsibilities:
- Manage and maintain Azure resources including Virtual Machines, Virtual Networks, Storage Accounts, Azure AD, and Resource Groups.
- Monitor and optimize resource usage and performance.
- Implement and manage backup, disaster recovery, and high availability.
- Ensure security and compliance using Azure Security Center, Defender, and Azure Policies.
- Design scalable, resilient, and cost-effective cloud architectures aligned with business goals.
- Define and document Azure architecture standards, governance models, and best practices.
- Collaborate with stakeholders to translate business requirements into technical solutions.
- Plan and lead cloud migration strategies from on-premises or other cloud providers to Azure.
Required Skills & Qualifications:
- 5–10 years of experience with Microsoft Azure platform in admin, architect, or engineer roles.
- Strong understanding of networking, identity, security, and governance in Azure.
- Hands-on experience with Azure IaaS, PaaS, and hybrid cloud environments.
- Proficiency with PowerShell, Azure CLI, and scripting for automation.
- Experience in monitoring and performance tuning using Azure Monitor, Log Analytics.
- Familiarity with Azure Cost Management and optimization strategies.
Preferred Qualifications:
- Microsoft certifications such as:
- AZ-104: Microsoft Azure Administrator
- AZ-305: Azure Solutions Architect Expert
- AZ-400: Azure DevOps Engineer Expert
- Knowledge of compliance standards (ISO, HIPAA, etc.)
- Experience with hybrid infrastructure (on-prem + Azure)
- Familiarity with other cloud platforms (AWS, GCP) is a plus.
React.js
Redux/Flux
Javascript
HTML/CSSWork Timings: 1:30 PM to 10:30 PM IST
Location: Noida/Delhi NCR/Mumbai
Qualifications: B Tech / MCA or Higher
Experience: 2-7 Years
IMMEDIATE JOINERS & SERVNG NOTICE PERIOD CANDIDATES ARE PREFFERED.
NextGen Invent (“NGI”) is a leading global professional services company that specializes in providing strategy, technology, operations, and data management services. NGI has always been at the forefront in providing solutions using disruptive technologies such as Big Data Analytics, Blockchain, IOT, Artificial Intelligence and Augmented Reality. Our in-depth Industry knowledge, specialized technical expertise, unmatched data science experience, and global delivery network along with our “Customer first” policy has allowed us to grow via word of mouth. Our clients are fortune 500 companies to start-ups with innovative ideas. Regardless of technology, we can be your trusted technology partner who can solve your business problems. NGI is Microsoft gold certified partner, AWS consulting partner and IBM Registered Partner.
For more updated information,
please follow-us on https://www.linkedin.com/company/nextgen-invent-corporation." target="_blank">https://www.linkedin.com/company/nextgen-invent-corporation.
Headquartered: New York, USA
KEY RESPONSIBILITIES:
You'll be expected to own projects from start-to-finish. We are looking for passionate Web Engineers who appreciates good engineering and user experience. The person should be enthusiastic about maintaining a clean codebase and possess a passion for pushing web technologies to the limits to design and build exceptional products.
§ Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
§ Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable components and maintainability of the code.
§ Demonstrates excellent problem solving & debugging skills.
§ An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
§ Write unit and integration tests to improve and maintain high code coverage.
Skills, Knowledge, Experience:
• Excellent programming skills in JavaScript
• Experience with expertise in designing and implementing high-performance web applications
• Expert in SPA Frameworks React JS
• Solid understanding and demonstrated ability of creating self-contained, reusable, and testable modules and components.
• Solid understanding of HTML5, CSS3 and cross-browser compatibility issues.
• Solid understanding of CSS box model and flex layouts.
• Proficient in SASS.
• Experience with REST APIs, Node JS/.Net Web API/Golang is a plus.
• Experience with the entire Software Development Life Cycle (SDLC)
• Experience with unit testing & Test-Driven Development (TDD) with various test frameworks (like Jasmine, Karma, Protractor).
• Experience in optimizing the application for performance and scalability.
• Experience in state management using Akita and cross-browser support.
• Experience with Git.
• Experience with DevOps tools for CI/CD
• Working with USA or European clients is a plus.
• Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environment.
• Must have excellent written and verbal communication skills.
RubyJavascriptHTML/CSS
jQueryResponsibilities
- Convert shared custom designs into Shopify websites
- Expert-level knowledge of Shopify Liquid templating language to edit the website
- Add new sections, filters, products, etc.
- Integrating third-party and platform-supported apps into the websites
- Analyze the requirements and provide solutions
- Work on issue debugging and troubleshooting
- Use Shopify liquid, jQuery, CSS, and HTML to deliver interfaces as required
- Use Shopify JS APIs (storefront, AJAX Cart, Sections, etc.) to deliver the required functionality
Additional: Candidates with knowledge of SEO will be preferred.
Education and Experience:-
- A Bachelor's degree in Computer Science or equivalent.
- Strong knowledge of the Shopify platform
- Knowledge of SEO optimization
- 2+ years of development experience
- Accurate Database Management, daily updating, and weekly reporting.
- Extracting correct contact details of brand owners from target segments.
- Generating more leads through growth hacking solutions.
2. Business Development:
- Vetting the leads and focusing efforts on the biggest opportunities.
- Growing, Calling, Mailing & Converting inbound leads.
- Negotiating win-win deals - Maintain relationships with clients and fulfil their needs effectively.
- Create proposals, agreements, portfolio as per requirement and update monthly.
- Setting, attending, and presenting at meetings.
- On-Boarding clients and communicating the client briefs to the internal team (Focus sheet).
3. Internal Relations (Optional):
- Understanding the various issues in an organisation (Process, Relations) and resolving them.
- Analysing gaps and developing policies with the core team.
- Performance monitoring or preparing performance reports.
- Production Co-ordination.
JOB DESCRIPTION
Planning with the Director & Crew on the Shows for the channel Representing the company to the various tourism boards & destination management companies, airlines & operators for requisite permissions & alliances.
Handling all the Production responsibilities right from Pre - Production to Post Production. Preparing budgets in conjunction with the director.
Traveling with the crew on shoots and overseeing the shoot schedule.
Representing the company at meetings, conferences, seminars, and tourism events.
SKILLS REQUIRED
*Excellent communication skills
*Excellent organizational skills
*Time Management
*0-1 years of relevant experience
Open to Travel Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
We are hiring UI/UX lead for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology.
Responsibilities:
- Create wireframes, storyboards and sketches to deliver beautiful and intuitive products.
- Define product workflows, interactions and UI specifications in close collaboration with product managers and the engineering team
- Perform user studies to understand the impact of design and constantly innovate to improve user experience.
- Leadership of UI/UX team, including hiring and mentoring.
- Develop personas and usage scenarios and conduct usability testing.
Requirements:
- Enthusiasm for working in a demanding, startup environment.
- Superb communication and collaboration skills.
- Passion for extraordinary design.
- 3+ years of user design or equivalent practical experience at a consumer-focused product company.
- Dedication to exceptional user experiences with obsessive attention to detail.
- Experience with prototyping with UX design tools required.
- Ability to apply design principles across web, mobile and native platforms.
- Experience with building a team of UI/UX designers and leading them through complex projects a plus.
- CSS, HTML, and Java Script not required, but would be a plus.
- 5-7+ years of proven UI/UX design and interactive work experience.
- High proficiency in popular design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop and After Effects
- Excellent project management and communication skills to ensure deadlines are a must.
- Must be an analytical and creative designer who is able to grasp user needs and solve problems
- Strong desire to solve challenging problems, learn new things and wear many hats as part of an early-stage company
- Bachelor’s degree in a related field, or equivalent combination of education and work experience.
About Urbanespot
Urbanespot presents brick-and-mortar businesses with the simplest way to understand, engage, and retain customers. It recognises customers walking into a store, restaurant, or hotel, understands their behaviour, and uses this understanding to help businesses target new customers and run campaigns that build loyalty in existing ones. Be it a small café or a chain of restaurants, Urbanespot can help manage their online reputation, build engagement on their social channels, and measure the ROI on their marketing spends in the one way that matters...in-store results.
Why you should consider working with Urbanespot:
If you're motivated by high sales targets, aggressive incentives, and a market full of opportunity, you'd be joining the right company. If you're motivated by all of this, but also feel the need to work in an environment that truly values innovation and the capacity to take ownership, then you'd REALLY be joining the right company.
About the Role : Urbanespot is looking for an INSIDE SALES EXECUTIVE. This would be a B2B role aimed at building a customer base of hospitality businesses for Urbanespot’s product. A person in this role would need to be comfortable building prospect lists and making dozens of calls per day to generate interest in potential prospects and qualify leads.
The role will carry the following responsibilities:
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Identify prospective customers and establish contact with them through outbound cold-calls and emails
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Follow-up with inbound leads to qualify them
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Understand customer needs, identify sales opportunities, and build relationships
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Drive new customer acquisition, while also farming existing customer accounts
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Maintain market information in Urbanespot's CRM systems and generate actionable
reports and insights for the leadership team
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Perform effective online demos to prospects
Location: Location-independent. We are open to candidates from any city in India. The candidate may work from home.
Skills:The role will require someone with specific qualities. The following will be assessed as part of the evaluation process:
• Communication skills - Ability to build a conversation with a prospect, while carefully probing for information that might show a sales opportunity
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Rigor - Ability to make a high number of calls per day to drive conversations while maintaining an up-to-date and error free CRM and timely, actionable reports to the leadership team
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Independence - Ability to learn fast, and take charge of the responsibility to drive growth in the target market
Knowledge:
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B2B sales processes and organisational structures
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Standard CRM usage
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Excel, Powerpoint
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Knowing how to use LinkedIn for Social Selling would be considered a plus
Qualifications:
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Experience and qualifications are not a barrier as long as the required skills and knowledge are displayed.
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A proven inside sales track record, experience conducting market research, and executing list building activities will be considered a major plus.
Points to note:
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At Urbanespot, intelligence and creativity are more important than anything else. Please ensure you understand our company and have been through our website before you apply. Not understanding the domain we work in or our offering before applying will lead to immediate disqualification.
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We hope you're excited by travel, because the role may involve some sales and training related traveling.
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You will need to have a smartphone, a laptop, and boundless positive energy.
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