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Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
Company Description:
Call To Action is a creative and digital marketing consultancy. Our services include social media management, performance marketing, SEO and SEM, web development, video production, and graphic design. Our team stays on top of the latest trends, industry shifts, and possess skills in new age web technologies.
Job Brief:
We are looking for a creative and talented Senior Graphic Designer to join our team. The designer will be expected to collaborate with cross-functional teams to work on brand collaterals, marketing materials, social media graphics, presentations, and more.
Responsibilities:
● Design brand assets for digital and print media including social media creatives, presentations, infographics, UI/UX
● Create brand identities with logo systems, typography, and other brand requirements
● Actively work along with the team to train and develop skills, service offerings and softwares
● Work closely with cross-functional teams, ensuring a cohesive and consistent workflow
● Stay up to date with industry best practices and trends
Must have:
● Minimum 2 years proven work experience as a graphic designer, preferably within a marketing or creative agency
● Working knowledge of the Adobe Creative Suite (Photoshop, Illustrator, and InDesign) and Figma
● Commitment to constantly learn and develop skills
● Very good communication skills and fluency in English
● Initiative to solve problems and a diligent work ethic
● Ability to work on multiple projects in a fast-paced environment
Good to have:
● Working knowledge of PremierPro, After Effects, Wordpress, or HTML/CSS
An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L3 - Exchange Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!
Position: Technical Support L3 - Exchange Server
Must Have Skills
Exchange Server, O365
Experience Level: 4+ Years
Required Skills
- Knowledge of Exchange Management & troubleshooting.
- Knowledge of Office 365 Management & troubleshooting.
- Knowledge of Active Directory management & troubleshooting.
- Knowledge of mail routing and client connectivity.
- Knowledge of Back up configuration & troubleshooting.
- Well versed with Windows event log & analysis.
- Enthusiasm for learning new skills.
- Good communication skills - both written and verbal.
- Passion for providing exceptional service to customers.
- Strong sense of ownership and accountability.
- Strong work ethics.
Roles & Responsibility:
- Expert knowledge of Exchange 2010, 2013, 2016, and 2019 its troubleshooting.
- Advanced Knowledge of handling Office 365 issues.
- Advanced Knowledge of Active Directory Replication, Permission Management, Group Policy, and troubleshooting will be added advantages.
- Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2010, 2013, 2016, and 2019 administration and troubleshooting in a large-scale multi-site environment.
- Must have skills in deploying Exchange in a large enterprise environment.
- Knowledge of Exchange Hardening.
- Expert knowledge of mail flow and third-party smart host filtering.
- Expert knowledge of Outlook and OWA configuration and troubleshooting.
- Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.
- Advanced knowledge in a clustered environments (Windows Cluster / DAG).
- Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.
- Good to have knowledge of Azure.
Employment Mode: Permanent Opportunity
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Pune - Hinjewadi Phase 2
Company Profile
Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.
Some company highlights:
- Quantiphi has seen 2.5x growth YoY since its inception in 2013.
- Winner of the "Machine Learning Partner of the Year" award from Google for two consecutive years - 2017 and 2018.
- Winner of the "Social Impact Partner of the Year" award from Google for 2019.
- Headquartered in Boston, with 700+ data science professionals across different offices.
For more details, visit: our http://www.quantiphi.com/">Website or our https://www.linkedin.com/company/quantiphi/">LinkedIn Page
Job Description
Role: Associate Tech Architect / Tech Architect – ReactJS +Python+AWS
Experience Level: 7-13 Years
Work location: Mumbai & Bangalore
We are looking for an experienced full stack developer( ReactJS and Python ) who can help create dynamic software applications for our clients with their skill set. In this role, you will be responsible for gathering requirements from clients and accordingly write and test scalable code, and develop front end and back-end components.
Technologies worked on:
ReactJS, Python, AWS
Requirement Description:
- Full Stack developer with experience in ReactJS, Python, API Gateway, Fargate and ECS
- Well-experienced in working with tools like Git, Maven, JFrog
- Should have a solid understanding of object-oriented programming (OOP)
- Well-experienced to perform Unit Testing and Integration Testing and have good experience in Agile based development approach
- Expertise in developing enterprise-level web applications and REST and SOAP APIs using MicroServices, with demonstrable production-scale experience
- Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments
- Strong background working with Linux/UNIX environments and strong Shell scripting experience
- Working knowledge with SQL or No SQL databases
- Understand Architecture Requirements and ensure effective design, development, validation, and support activities
- Understanding of core AWS services, uses, and basic AWS architecture best practices
- Proficiency in developing, deploying, and debugging cloud-based applications using AWS
- Ability to use the AWS service APIs, AWS CLI, and SDKs to write applications
- Ability to identify key features of AWS services
- Identify bottlenecks and bugs, and recommend solutions by comparing the advantages and disadvantages of custom development
- Should contribute to team meetings, troubleshooting development and production problems across multiple environments and operating platforms
- Execute strong collaboration and communication skills within distributed project teams
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.
Experience : 5 – 9 years
Contract duration : 6 months
Major Accountability
• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.
Essential Skills & Experience
• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.
Education
• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken
Cross-Border Fintech Platform
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Manager/ Sr. Manager Talent Acquisition, you will be responsible for setting up and driving our core programs of sourcing talent and raising the bar of talent that comes to the company.
The role is a highly collaborative and visible role interacting with leaders across the region to execute on hiring plans.
What you will do:
- Sourcing, engaging and recruiting mid to senior level hires for positions globally
- Owning hiring for Non Tech positions covering Business Development, Customer Success, Operations, Marketing, and G&A roles across multiple countries globally including the APAC, Europe and US regions.
- Partnering with hiring managers to execute on hiring plans
- Developing proactive sourcing strategies to engage and developing a pipeline of passive talent apart from active pool.
- Creating strong governance with hiring teams to identify trends within the market, strategizing on outreach approaches, and brainstorming creative search methods.
- Leveraging internal tools to build pipeline and engaging active and passive talents in the markets
- Focusing on diversity and inclusion hiring and ensuring a diverse candidate slate across all roles.
- Reporting on recruiting metrics and performance reports on a regular basis
What you need to have:
- B.Tech / B.E.; MBA / PGDM
- 3-5 years of non-tech & global recruitment exposure
- Must be an exceptional team player with excellent problem-solving skills.
- Strong understanding of the complete recruiting function, including research, sourcing, networking, behaviour-based interviewing and closing
- Highly organized and able to prioritize workload effectively
- Excellent written and verbal communication skills with the ability to articulate effectively
- Must be a result-oriented
Job ID: RP1050
Job Location: Mumbai or Gurugram
Expected Joining: within a month
Job Requirement:
- 4 to 7 years of experience in the lending domain.
- Proficiency with selenium using Java or Python
- Proficiency in Linux, network database, distributed system.
- Develop test plans, identify quality risks and propose reasonable solutions
- Organize and execute test tasks
About Us:
Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.
Patient Care manager:
Salary: 4-9 LPA
About ZenOnco.io:
https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
Roles and responsibilities:
* Educate the patient on offerings of ZenOnco.io
* In-bound sales to drive conversions from leads
* Customer interaction and correspondence
* Making on call appointments to talk to existing and potential clients
* Persuading clients to buy your company’s services
* Providing an after-sales service
* Keeping records of sales and customers
* Reporting information back to head office about customer needs
* Patient medical data collection
* Process mapping from case initiation to delivery of consultation
* Collaborate across teams to ensure quality and coordinate care delivery
* Working with the tech/product team to optimize operations
* Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable
* Responsible for managing patient relations and complaint activity.
* Liaison between patients, their families, and the organization's physicians, departments and administration.
* Ensures thorough and timely resolution of patient issues, concerns, and complaints.
To be a healthcare salesperson, you’ll need:
* Excellent sales and negotiation skills
* Strong communication and networking skills
* Good planning and organizational skills
* Self-motivation, drive and initiative
* An outgoing and confident approach
* Commercial and business awareness
* The ability to understand and present clinical data
* The flexibility to cope with frequent changes in products and healthcare systems
Education and Experience:
* Graduate or Post Graduate in healthcare education (Preferred)
*Experience as patient manager: 2+ years
*Experience in healthcare industry: 2+ years (Preferred)
You will get:
* Some of the best people to work with (founders are IIM graduates and investment banker)
* An opportunity to make a difference in the lives of millions of cancer patients across the globe
* A great learning environment and opportunity to grow
making api and wokring on aws and s3 is added advantage.
- S/he will be responsible for the training and development of students, equipping them with the right skills sets and knowledge, and helping them stay motivated and secure jobs.
- S/he will be actively involved in strategizing and brainstorming about creative learning approaches and modules for e-learning courses.
- S/he will also play a crucial role in setting up processes for effective student management and their learning journey management.
- S/he will assist the team with researching, curating and designing - learning content and market intelligence/trend reports
- S/he will be actively involved in helping the team to deliver learning strategies and sessions depending on student requirements/needs.