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Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
Job Title: Sr. Manager- Corporates
Location: Mumbai
Reports To: Sales Director
Job Summary:
This person will be responsible for identifying and securing business opportunities with top emerging companies and fetching business from mid-sized agencies by building its network. The role demands a highly connected individual who can leverage their strong network from the past to drive business growth.
Responsibilities:
• Client Acquisition by Lead Generation & Appointment Conversion:
o Leverage your strong industry network to identify and target potential clients
o Convert the meetings provided by Appointment Teams with decision-makers at top companies and mid-sized agencies to close the order and achieve the targets
o Actively pursue new business opportunities by presenting tailored media solutions that align with the client's marketing objectives.
• Client Transition & Engagement:
o Ensure a seamless transition from the initial meeting to ongoing client engagement, maintaining regular communication to foster strong, lasting relationships.
o Stay updated and have a deep understanding of market trends, competitor offerings, and client needs to continually refine your approach to client engagement.
o Position yourself as a trusted advisor by providing valuable insights and solutions that address the specific needs of each client.
• Work closely with the Appointment Team, Data Mining Team, and other internal stakeholders to ensure a coordinated approach to client acquisition.
Skills, Qualifications & Exp:
• Education: Bachelor’s/ Master’s degree in Business, Marketing, or a related field. MBA preferred.
• 7-10 years of experience in business development, with a focus on media, TV, radio, or news sectors.
• Extensive network of contacts in the industry, with a proven ability to bring in new clients quickly.
• Strong negotiation, presentation, and communication skills.
• Ability to manage multiple accounts and drive revenue in a fast-paced environment.
What defines us:
The Organization was incorporated in 2018 and is led by IIM alumni. Despite being a Small team, the company is rapidly growing with each member contributing like an Entrepreneur to the company’s Success. The Organization operates through three main verticals:-
Digital Out Of Home (DOOH) Media – This segment focuses on sales of Contemporary Media Inventory such as Digital Screens installed in Malls, Airports, Café’s. Screenox holds exclusive rights for Media in over 20 Leading Malls in India, 6 Airports and Café Coffee Day Locations.
Content – The company specializes in creating Digital content tailored to various client needs. This includes TV commercials, Corporate Films, Short Story Films for Brands, and other contemporary digital content.
Digitech – This vertical is dedicated to Trading of Digital Screens and Digital Signages for Clients across various sectors, including retail and hospitality.
At PivotRoots we follow a user centred and value driven design thinking process. As a UX designer,
- You should be able to understand product specifications and know how to convert business requirements into user journeys and wireframes.
- Able to create personas through user research and data.
- Adept in developing wireframes and prototypes around customer needs.
- Use various UX processes to fefine the right interaction model and evaluate its success
- Work with UI designers to implement attractive designs
- Communicate design ideas and prototypes to developers
- Keep abreast of competitor products and industry trends
This is a pure UX role and does not require any prior experience in visuals and graphics.



Job Details:-
Designation - Data Scientist
Urgently required. (NP of maximum 15 days)
Location:- Mumbai
Experience:- 5-7 years.
Package Offered:- Rs.5,00,000/- to Rs.9,00,000/- pa.
Data Scientist
Job Description:-
Responsibilities:
- Identify valuable data sources and automate collection processes
- Undertake preprocessing of structured and unstructured data
- Analyze large amounts of information to discover trends and patterns
- Build predictive models and machine-learning algorithms
- Combine models through ensemble modeling
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
Requirements:
- Proven experience as a Data Scientist or Data Analyst
- Experience in data mining
- Understanding of machine-learning and operations research
- Knowledge of R, SQL and Python; familiarity with Scala, Java is an asset
- Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop)
- Analytical mind and business acumen
- Strong math skills (e.g. statistics, algebra)
- Problem-solving aptitude
- Excellent communication and presentation skills
- BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred


Company Introduction
iSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases. Our technologies include the Conversational AI chatbot, Document Grader, Video Interview Analyzer, and a Single application use case which aids institutions with International Enrollment Management.
For more information visit: https://ischoolconnect.com/">https://ischoolconnect.com/
LinkedIn Page: https://www.linkedin.com/company/ischoolconnect/">https://www.linkedin.com/company/ischoolconnect/
Job Description
Designation: Senior Frontend Developer
Location: Malad, Mumbai (Currently Remote)
Reports to: Product Manager
Principal Accountabilities:
- Develop, Enhance, and Modify Applications for a Global Market Environment.
- Design, Code, Test, Debug, and Document programs for corporate systems architecture.
- Work closely with Business stakeholders to define requirements for system applications
Work Dimensions:
- Working on any of the frameworks - Vue/ Angular/ React.
- Should be able to quickly take visual specs and produce responsive web pages.
- Building cross-browser and cross-platform web applications.
- Working with scalable, high-performance systems.
- Unit & E2E testing of Front-End web applications using JavaScript frameworks such as Karma, Jest, Cypress, etc.
- Strong Core JavaScript & ES6 programming skills.
- Understanding of Front-End tools and bundlers.
- Integration of user-facing elements developed by front-end developers with server side logic
- Design and implementation of low-latency, high-availability, and performant applications.
Work Context:
- A fast moving, high growth, entrepreneurial environment.
- Need to work on Git and work in a highly collaborative environment.
- Good communication skills and timely reporting are required.
- Ensure full legal and ethical compliance and conduct of business at all times and under all circumstances.
- Attention to detail needed to maintain a global standard of work output.
- Supervise, mentor, coach a small team of associates on a day to day basis for better management of the collective performance.
Role requirements:
- 2 to 6 years of experience in the IT industry
- 2+ years of hands-on front-end experience working with incremental versions of Angular
- Practical work knowledge of Semantic & Accessible HTML.
- Practical work understanding of Modern CSS techniques, as well as experience working with common CSS libraries like PostCSS, TailwindCSS, etc.
- Strong problem-solving ability
- A good team player
- Graduate degree (B.Tech/ BSc. IT) in IT/Engineering/Computer Science
- Bachelor’s degree in computer science or software engineering.
- Previous work experience with application and software development.
- Experience developing customer-facing interfaces.
- Advanced knowledge of Salesforce CRM platforms.
- Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
- Working knowledge of mavensMate or eclipse.
- Good communication skills.
- Ability to problem solve high-level software and application issues.
- Ability to project manage.

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Should have experience in full life cycle of Web Application Development in Linux environment using Apache, PHP, MySQL/MSSQL/ Oracle.
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Hands on experience in these technologies is a must (PHP 5, Ajax, CSS / HTML5 / XHTML , Web development)
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Should have experience in template engine like smarty and at least one MVC frame work (Laravel / Zend / Symphony / Cake Php / Code Igniter).
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Should have worked on any of the content management system (Joomla / Drupal / Simple CMS etc)
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Should have worked on any of one of JS frameworks like YUI, JQuery , MooTools, ExtJS and AJAX
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Hands on experience with the following PHP modules: PEAR, CURL, SoapClient (WSDL mode), libXML, Memcache, PCRE, SQLITE, etc
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Ability to write and consume SOAP & REST web services.
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Create requirement document and work with team members to deliver the application.
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Knowledge of Version Control Software ;such as SVN/CVS will be preferable.
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Experience in Architecture Design & Developed of Web Application.
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Should have experience in web application optimization/caching/DB performance tuning
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Extensive OOD / OOP experience
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Ability to propose, advocate and critique design alternatives to determine solutions.
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Hands-on experience with web application architecture and relational database design Interact with Client to understand business requirement.
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Hands on knowledge of best practices for cross-platform, cross-browser compatibility.
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Hands on knowledge of UI optimization techniques and experience of working with UI performance measurement tools like Yslow, Firebux, Fiddler, HTTPWatch, Page Speed, DynaTrace, etc.
companies implement automation in their processes.
Position Profile:
We are looking for passionate, self driven individuals who will interact with leads / potential
customers and derive sales from them.
That apart we are constantly experimenting with various sales strategies, you will be
expected to contribute new ideas and put in efforts in those directions.
Designation- Sr Sales Executive
Department- Sales and Support
Location- Mulund, Mumbai | (Presently WFH)
Salary- Competitive hike over existing salary
Responsibilities:
● Nurture in-bound leads to conversion
● Periodic outbound calls, if needed
● Handling existing customers queries and upsell opportunities
● Collaborate with various internal teams
● Participate in product brainstorming sessions
Qualification: BSc IT/ BSc Computers/ BCA/ BE/ BTech or MTech/ MCA/ MSc IT or any
equivalent degree
Experience, Competencies and Skills Required
● Excellent Communication Skills
● International Outbound Calling and Customer Support Experience in a call centre
environment will be an advantage
● Emotional Intelligence
● Ability to Work on Targets