11+ Access control Jobs in Mumbai | Access control Job openings in Mumbai

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

About Us:

We’re a fast-growing branding and marketing agency that works with emerging businesses and established brands alike. Our work goes beyond ads - we shape identities, build recall, and create campaigns that are as strategic as they are creative. To scale smarter and drive measurable impact, we’re looking for a Performance Marketing Executive who knows their way around paid media like the back of their hand.

Role Overview:

As a Performance Marketing Executive, you will be responsible for planning, executing, optimising, and reporting on paid campaigns across digital platforms. You’ll work closely with creative teams, strategists, and account managers to translate campaign goals into high-performing ads — all while keeping performance data front and centre.

Key Responsibilities:

● Campaign Management: ○ Plan and execute performance marketing campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, YouTube), LinkedIn, and other relevant channels for various clients. ○ Ensure campaigns are aligned with broader brand and marketing goals for each client. ○ Manage budgets across platforms, maximising ROI and maintaining CPA/ROAS goals.

● Performance Analysis & Optimisation: ○ Track and analyse campaign performance using Google Analytics, platform dashboards, and internal tools. ○ Continuously test and optimize creatives, copies, targeting, and bid strategies. ○ Generate insightful performance reports with actionable next steps.

● Collaboration & Strategy: ○ Work closely with content, creative, and branding teams to develop compelling ad creatives and copies. ○ Collaborate with account managers and strategists to build full-funnel performance marketing plans tailored to client objectives.

● Keyword & Audience Research: ○ Conduct in-depth keyword research for SEM campaigns. ○ Define and refine target audience segments for better ad targeting and relevance.

● A/B Testing & Innovation: ○ Run structured A/B tests across platforms to improve CTR, conversion rates, and overall campaign performance. ○ Stay up-to-date with platform changes and emerging digital marketing trends.

Required Skills & Qualifications:

● 3 to 4 years of hands-on experience in performance marketing and paid media

● Proficiency in Meta Ads Manager, Google Ads, LinkedIn Ads, and Google Analytics (GA4 preferred).

● Solid understanding of conversion tracking, pixel setup, UTM parameters, and basic funnel tracking.

● Strong Excel/Google Sheets skills for budget planning and reporting. ● Working knowledge of SEO and organic content strategy.

● Certification in Google Ads / Meta Blueprint.

● A data-first mindset with creative instincts.

Who You Are:

● You think in click-through rates and live for campaign dashboards.

● You understand the delicate balance between creative storytelling and conversion-driven content.

● You're not afraid to ask questions, test wild ideas, and push for better performance.

● You have an ROI driven approach.

● You enjoy working in a fast-paced, creative environment where no two campaigns look the same.

if anyone interested then apply through link directly:- https://tiny.cc/NGtalent

Role/ Job Title: Senior Technical Architect

Business: New Age

Function/ Department: Information Technology

Place of Work: Pan India

Job Purpose:

Senior technical architect will make sure that technologies function simultaneously and transforming specifications into design and architecture documents utilized by the team to create solutions. Managing the implementation of programs. Coordinating with the software development team to ensure the system runs smoothly.

Roles & Responsibilities:

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
• Review and analyze proposed technical solutions for project
• Understand the business strategy and help clients to define the solution with technology
• Assess the impact of the business strategy on the architecture landscape, including organization, information and infrastructure and applications.
• Implement tech roadmap, architectural principles, standards, policies, and solution governance for effective data technology delivery
• Guide smarter technology investments by recommending changes in data systems, infrastructure, process, and IT tools architecture
• Serve as point of contact and review for key issues and decisions for all technical architecture related to strategic projects.
• Providing technical support for installation, configuration, and troubleshooting of computer networks
• Developing and managing project budgets and timelines

Secondary Responsibilities:

• To assist in defining the team's technical strategy and advising on product roadmaps and migration plans to achieve strategic goals
• Produce progress reports
• Monitor systems to ensure they meet both user needs and business goals

Managerial & Leadership Responsibilities:

• Attract and retain best-in-class talent for key roles in their reporting structure
• To plan for team growth considering the skills required within the technical architecture team and to assist in resourcing decisions.
• To drive consistent standards and approaches throughout the team, building an environment that encourages continuous improvement and innovation.
• Mentor Business Architects and Analysts

Key Success Metrics:

• Deliver & effectively track all the deliverables
• Quality of processes
• Track improvements

Qualifications: Graduation: Bachelor’s in engineering / technology / mathematics / commerce / arts / science / biology / business / computers / engineering / management. 

Experience: 10 to 18 Years.

About Freespace* (a.k.a. Workplace Fabric)  

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

What is on our offer?  

• An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 Profile Brief:  

You will be an experienced Backend Engineer with an interest in data and analytics, developing our fast growing Analytics Team. Working closely as an active team member, having ownership & accountability to develop analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.  

Key Skills and Experience  

Required Skills: JavaScript (ES6+), SQL, Nodejs, AWS (Lambda, Athena, S3) 

Good to have: TypeScript, IoT, AWS Certifications 

Experience: 4-6 years  

• Data processing and manipulation expert 
• Able to easily comprehend and write complex & efficient SQL queries  

• Ability to understand, design and fully document end-to-end scalable IoT systems 
• Expert in in building Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc) 
• Master in JavaScript with excellent understanding of asynchronous patterns  
• Comfortable with of ES6+, TypeScript & emerging web technologies  
• Experience of building secure, metered REST APIs and connectors for BI tools like Tableau and PowerBI 

• Hands-on programmer 

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Key Behaviours  

• Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 

• Lead by example by demonstrating best practice and mentoring of team members 
• Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps 
• Seeing a project through from conception into production and support ensuring quality throughout. 
• Ensure high standards by instilling  data quality checks, code reviews and documentation in work and team practices. 
• Able to challenge solutions and processes in creating the best products and environment to work. 

• Unafraid to own mistakes  
• Customer focussed