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Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
C#
.NETKey Responsibilities:
● Design, develop, and maintain scalable web applications using .NET Core, .NET
Framework, C#, and related technologies.
● Participate in all phases of the SDLC, including requirements gathering, architecture
design, coding, testing, deployment, and support.
● Build and integrate RESTful APIs, and work with SQL Server, Entity Framework, and
modern front-end technologies such as Angular, React, and JavaScript.
● Conduct thorough code reviews, write unit tests, and ensure adherence to coding
standards and best practices.
● Lead or support .NET Framework to .NET Core migration initiatives, ensuring
minimal disruption and optimal performance.
● Implement and manage CI/CD pipelines using tools like Azure DevOps, Jenkins, or
GitLab CI/CD.
● Containerize applications using Docker and deploy/manage them on orchestration
platforms like Kubernetes or GKE.
● Lead and execute database migration projects, particularly transitioning from SQL
Server to PostgreSQL.
● Manage and optimize Cloud SQL for PostgreSQL, including configuration, tuning, and
ongoing maintenance.
● Leverage Google Cloud Platform (GCP) services such as GKE, Cloud SQL, Cloud
Run, and Dataflow to build and maintain cloud-native solutions.
● Handle schema conversion and data transformation tasks as part of migration and
modernization efforts.
Required Skills & Experience:
● 5+ years of hands-on experience with C#, .NET Core, and .NET Framework.
● Proven experience in application modernization and cloud-native development.
● Strong knowledge of containerization (Docker) and orchestration tools like
Kubernetes/GKE.
● Expertise in implementing and managing CI/CD pipelines.
● Solid understanding of relational databases and experience in SQL Server to
PostgreSQL migrations.
● Familiarity with cloud infrastructure, especially GCP services relevant to application
hosting and data processing.
● Excellent problem-solving, communication,
· Participate in analysis, design, and new development of Appian based applications
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Primary Responsibilities:
· Responsible for systems analysis for a designated set of applications
· Work closely with BA and System Architect & Delivery Manager. Own the accurate translation of
business requirements in the form of high-level design and system requirements specifications.
· Ensure sign-off of SRS and High-Level Design Specification
· Assist the PM in the estimation of effort to deliver the solution based on the SRS and the timelines.
· Liaise with Infra teams in the production of an infrastructure solution design and requirements as
and when the proposed solution involves infrastructure components
· Provide further clarity and detail to feasible options proposed by BA and help in selection of the
right option in consultation with the Design Authority.
· Work closely with the Application Development team (Tech Delivery Lead) and Testing teams (Test
Manager and Test Engineer) to ensure that the Low-level design, test plans and test cases are aligned to
the approved SRS.
· Participate in progress review meetings and review and sign-off deliverables produced by technical
delivery team and testing teams.
Qualifications
- B.Sc. (Computer Science), B.E
· Minimum 5 years of experience in Insurance domain
· At least 4 years of experience in Implementing BPM solutions using Appian 19.x or higher.
· Over 5 years in Implementing IT solutions using BPM or integration technologies.
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
·
· Appian BPM application development and System Analysis
· 8-10 years of proven software System Analysis and design experience
· Ability to work on large and complex projects.
· Strong technical knowledge of existing Insurance/F&A application
· Excellent documentation, communication, and presentation skills
· Ability to understand business requirements, analyze and translate them into system
requirements
PHP
Laravel
CodeIgniterWhat You’ll Do:
- Work closely with the core team to understand their needs and ensure that our products are meeting the needs of the market.
- Designing database structure that are easy to maintain, improves data consistency and are cost effective in terms of disk storage space
- Identify, prioritise and execute tasks in the software development life cycle
- Develop tools and applications by producing clean, efficient code
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Build efficient, testable, and reusable PHP modules
What You’ll Bring
- Bachelor's in Computer Science, Software Engineering or a related field.
- A 5+ years of experience in developing desktop and mobile web applications
- Strong knowledge of core PHP with experience of working with MVC framework such as CodeIgniter & Laravel
- Experience with object-oriented PHP programming
- Experience with third party API integration
- Experience in managing AWS services
- Previous experience creating scalable applications
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
PHP
NodeJS (Node.js)
MongoDB
Amazon Web Services (AWS)Job Objectives:
- Integration of user- facing elements developed by front- end developers with server- side logic
- Optimize web applications to maximize speed and scale. Support diverse clients from high- powered desktop computers to small mobile devices
- Optimization of the application for maximum speed and scalability - Implementation of security and data protection
- Collaborate with senior management, operations & business team
- Building Rest APIs and maintain Database optimizations
Looking For:
- Great understanding of PHP, Node, react, Express, Socket.io, MVVM framework
- Worked on e- commerce website, server handling and deployments scripts
- The one who has worked on customer facing product for 2 years
- Strong knowledge of MERN stack
- Experience designing scalable, fault tolerant systems and databases.
Profile:
• Head the product management for the 3rd party products including Smallcase, Mutual Funds, IPO, Insurance, Loan, Credit cards, Bank accounts, Gold, Bonds, etc.
• Lead a team of 7-10 Product Managers
• Responsible for revenue, market share, vol. of these products from 3 channels – online platforms, digital marketing, offline channels
• Own process and product development for these products
• Continuous competition tracking
• Training the various channels on products
• Coordinating with various teams to ensure timely completion of dependent activities
• Responsible for timely responding and resolving client queries / complaints
• Preparing volume/revenue/usage data reports
• Work closely with; & manage expectations of; multiple stakeholders like Business, Marketing, Compliance, Risk, Design, Technology, Program, and External vendors
• Single handedly take couple of product features from vision to launch stage
• Preparing short-term and long-term roadmaps of the products/features
• Define KPIs and set up benchmarks, to measure the performance of the product
• The candidate should have an analytical mindset who should be able to use data at ease – in finding hidden patterns and for understanding user behavior
• We are looking for someone who has deep empathy for the end customer
• Our candidate is the one who is extremely passionate about making his product a market success – a growth hacking mentality is what we are looking for
• The candidate should have hands-on experience in owning the complete product cycle – having taken multiple products from ideation to launch stage
• Past experience in industries like Fin-tech, AI/ML, Health-tech, Food-tech, Content-tech, Edu-tech, Gaming-tech, Social-tech etc. is an add-on but not at all mandatory
Qualification:
• Min. 3 years of product management experience in owning/growing 3rd party products
• Awesome communication and relationship building skill
• Able to solve complex problems in an structured manner
Reporting to: Product Head
.NETC#Profile - Software developer
Experience- 2 to 4 years
Skills- ASP.NET, C#, Entity Framework, SQL Server, LINQ, SSRS, Knowledge of HTML, CSS, JavaScript
Job Location - Navi Mumbai
CTC - Based on your valuable experience
JD
1. Developing innovative solutions.
2. Learning the code base and improving your coding skills.
3. Assisting the development manager with all aspects of software design and
coding.
4. Writing and maintaining error-free code.
5. Monitoring the technical performance of Internal systems.
6. Troubleshooting and debugging code.
7. Working closely with developers to improve the product's functionality.
8. Developer's end testing.
9. Should be able to adapt fast-paced work environment
Hiring Freshers for Internship for branch office at Lower Parel, Mumbai
- On job training for 3 months
- Monthly stipend of Rs 5000/-
- Best in class training in financial markets :
- Basics of Stock market
- Understanding of stocks trading
- Understanding of stocks investments
- Basics of index options trading
- Basics of stocks options trading
- Basics of index futures trading
- Basics of stocks futures trading
CERTIFICATE OF EXCELLENCE IN EQUITY MARKETS
by sharadmishra.com
Opportunity to join us under permanent employment status of “Client Relationship Manager” with fixed salary of Rs 15000/- per month. TnC Applied
Data AnalyticsData auditing, validating and monitoring all data for accuracy.
Create daily, weekly, monthly and quarterly MIS report.
Coordinating & collecting the data
Updated the data in CRM
Docker
KubernetesYour Role:
- Serve as a primary point responsible for the overall health, performance, and capacity of one or more of our Internet-facing services
- Gain deep knowledge of our complex applications
- Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth
- Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale UNIX environment
- Work closely with development teams to ensure that platforms are designed with "operability" in mind.
- Function well in a fast-paced, rapidly-changing environment
- Should be able to lead a team of smart engineers
- Should be able to strategically guide the team to greater automation adoption
Must Have:
- Experience Building/managing DevOps/SRE teams
- Strong in troubleshooting/debugging Systems, Network and Applications
- Strong in Unix/Linux operating systems and Networking
- Working knowledge of Open source technologies in Monitoring, Deployment and incident management
Good to Have:
- Minimum 3+ years of team management experience
- Experience in Containers and orchestration layers like Kubernetes, Mesos/Marathon
- Proven experience in programming & diagnostics in any languages like Go, Python, Java
- Experience in NoSQL/SQL technologies like Cassandra/MySQL/CouchBase etc.
- Experience in BigData technologies like Kafka/Hadoop/Airflow/Spark
- Is a die-hard sports fan
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