Business Head – Business Development (Corporate Events)

 Key Responsibilities

• Design and implement ETL/ELT pipelines using Databricks, PySpark, and AWS Glue
• Develop and maintain scalable data architectures on AWS (S3, EMR, Lambda, Redshift, RDS)
• Perform data wrangling, cleansing, and transformation using Python and SQL
• Collaborate with data scientists to integrate Generative AI models into analytics workflows
• Build dashboards and reports to visualize insights using tools like Power BI or Tableau
• Ensure data quality, governance, and security across all data assets
• Optimize performance of data pipelines and troubleshoot bottlenecks
• Work closely with stakeholders to understand data requirements and deliver actionable insights

🧪 Required Skills

Skill AreaTools & TechnologiesCloud PlatformsAWS (S3, Lambda, Glue, EMR, Redshift)Big DataDatabricks, Apache Spark, PySparkProgrammingPython, SQLData EngineeringETL/ELT, Data Lakes, Data WarehousingAnalyticsData Modeling, Visualization, BI ReportingGen AI IntegrationOpenAI, Hugging Face, LangChain (preferred)DevOps (Bonus)Git, Jenkins, Terraform, Docker

📚 Qualifications

• Bachelor's or Master’s degree in Computer Science, Data Science, or related field
• 3+ years of experience in data engineering or data analytics
• Hands-on experience with Databricks, PySpark, and AWS
• Familiarity with Generative AI tools and frameworks is a strong plus
• Strong problem-solving and communication skills

🌟 Preferred Traits

• Analytical mindset with attention to detail
• Passion for data and emerging technologies
• Ability to work independently and in cross-functional teams
• Eagerness to learn and adapt in a fast-paced environment

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

Responsibilities and Duties:

● Java/Java EE application development while providing expertise in the full software development

life cycle, from concept and design to testing.

● Contribute to all phases of the development life cycle

● Write well designed, testable, efficient code

● Ensure designs are in compliance with specifications

● Prepare and produce releases of software components

● Support continuous improvement by investigating alternatives and technologies and presenting

these for architectural review

Required Skills:

● Should have strong knowledge of Core Java and OOPS concepts

● Sound knowledge of Web application development fundamentals and have worked on Servlets,

JSP and any MVC framework

● Strong analytical and reasoning skills and ability to learn and unlearn new technology on back

end as well as on front end

● Ability to understand functional and requirement specifications and transform them to solution

● Understand the client’s problem domain and suggest and implement solution which brings value

to the business

● Can estimate, develop and deliver project from start to end

● Should have professional service experience with any product

● Experience working with onshore team and ability to communicate with clients and stakeholders

● Ready to travel onshore

● Sound knowledge of RDBMS

● Can communicate well with clients and collaborate with cross functional team to deliver high

quality deliverable

● Should have knowledge of Agile/Scrum methodology

● Ability to work on microservices

Why Work at Staunchsys:

● Family Health Cover & Accidental Insurance

● Constant Learning

● Competitive Pay

● Flexible work timings

● 5 days working

● Complimentary Lunch & Snacks

● Personal accident insurance policy

● Encashment facility for both PL & SL

Desired Candidate Profile

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs