Job Purpose
• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.
• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.
• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.
Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management
Job Responsibilities(JR) :
• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.
• Review field follow-up for the portfolio managed towards achievement of target set.
• Monitor the agency / field executive’s performances periodically.
• Achieve the money collection under principal, fees & charges as per targets.
• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,
Agri & CTG Loans)
• Ensuring timely allocation and field follow- up.
• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.
• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.
• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.
• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management
• All Banks process to be adhered to in totality in Unit performance
• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.
• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.
• Settlement process involving issue of settlementletters to be in line with approvals received.
• Manage escalations and ensure resolution of all cases.
• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC
book updation are managed as per the laid down guideline.
• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.
• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time
• Ensure 100% usage of collection system and receipt mobility (HHT).
• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management
• Management of field/ referral vendors
• Ensure compliance from the vendors on laid down processes.
• Monitor performance of field agencies and address performance deficiencies.
• Ensure 100% compliance of critical items like DRA certification/ police verification etc.
• Code of conduct to be followed by the vendor across aspects of field and tele calling.
• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.
Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.
Relationships and Roles
To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions
INTERNAL
• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends
• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases
• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL
• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement
Code Of Conduct & HR Trainings
To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.
To nominate and get mandatory trainings done for self as per HR training schedules.
Legal
• Initiating legal in high POS delinquent cases.
• Coordination with legal team for effective use and execution of legal tools.
Educational Qualifications
Graduate / Post Graduate / MBA
Key Skills
• Should possess good communication skills
• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)
• Should be able to handle deadlines and compliance items
• Should be good on follow up and accomplishment of targeted achievements
Experience Required
Sufficient hands on work experience of min. 2 years and above in financial industry
• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines
• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
Major Stakeholders
Customers
• Branch Banking Team
• Operations / Sales / Process / RIC / Legal
Subodh Popalwar
Software Engineer, Memorres
About HDFC Bank
Similar jobs
Role & Responsibilities:
- Owning offline/retail P&L
- Identifying potential locations for expansion following the company’s expansion strategy
- Liaising with various agencies in the space search
- Carrying out a detailed feasibility study on chosen locations
- Negotiation with the malls/agencies and finalization of related documents & pricing.
- Creating & implementing the organization chart for the offline/retail function
- Collaboration with the Marketing team and VM for In-store marketing/promotions and for external ATL/BTL activities
- Generates ideas about future retail activities to ensure a cutting-edge strategy; maintains up-to-date knowledge of the marketplace, competitors, and trends
- Takes a lead role in building a strong sales management culture with the operations team; spends time coaching store managers, identifying skills and opportunities for development; provides advice and guidance on Store manager issues when needed.
- Maintains and constantly develops innovative and cost-effective stock generation; monitors stock weekly to achieve bottom-line sales budget against monthly targets
- Implementation of ERP and other Technology resources for effective Business Decision Making
Expected skill sets:
- Experience of 12 -14 years with established brand(s) in the Lifestyle Retail category.
- Critical experience in Sales and/or Retail Operations is a must
- Should have worked across the key retail formats viz EBO, LFS, and MBO.
- Experienced in managing relationships at a senior level and managing a diverse (in terms of skill base and experience) team of people.
- Must be able to demonstrate the ability to c
- ontribute and successfully deliver against a business strategy.
- Excellent communication skills - verbal, written to include report writing and group presentations
- Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
- Excellent organization skills, able to prioritize
- A collaborative team player concerned with the team's success as well as individual performance
Why join us?
We are a young and dynamic team, so you will get to make a significant impact, learn a lot, and have fun in the process. We are building our team as well, so this is a great opportunity to quickly climb up the ladder and become among the top D2C experts in India.
We are a funded, capital-efficient business, with best-in-class D2C founders as our investors. We are rapidly growing, so you get to be a part of the hyper-growth phase and quickly grow with us.
Job Details:
- Work timings: Mon to Sat, Work from Office role
- Office location: Mumbai
- CTC: As per market standard
- Reporting: To founder
Roles and Responsibilities:
· Fundraising including PE, QIP, IPO, Bonds, ECB, Term Loans & Structured Finance across the globe.
· Commercial negotiation for financing terms, loan documentation, placements, acquisitions and investments.
· Financial evaluation in respect of bidding for new projects.
· Initial, quarterly and annual due diligence for structured and regular credit rating.
· Effective monitoring, optimum utilization and investment of funds.
· Review and implementation of periodic cash budget.
· Periodic review of finance cost and its optimization.
· Planning utilization of non-fund based facilities.
· Relationship management with the banking and investor community.
· Project financing including refinancing/ restructuring of loans from FI and banks.
· Valuation and financial modeling for M&A, Joint Venture, financial reporting, portfolio valuation
· Performing asset or company valuation through various valuation such as Discounted cash flow (DCF), Comparable Company, Comparable transaction, NPV valuation methods or SOTP methods
· Valuation of intangible assets and goodwill impairment analysis
· Built comprehensive financial model after understanding RFPs
· Performing IRR and NPV analysis, sensitivity analysis and scenario modeling for assessing financial viability of projects
· M&A BD activities including Target search, Benchmarking, Secondary research and company profiling.
· Preparation of reference materials such as Treasury MIS, presentations, board notes, etc for decision making by senior management, investor and board of directors.
· Preparation / review of periodic compliances / reporting’s with the lenders / credit rating agencies such as FFR / QIS, Stock Statement, UFCE, NDS, undertakings / declarations, etc.
Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
Job Title: Senior Manager for Ecommerce**
**Location:** [Faridabad]
**About Us:**
[Pannkh] is a dynamic and rapidly growing e-commerce company focused on Women apparels. We specialize in providing top-quality products to our customers through various online marketplaces. As a leader in the industry, we are looking for a seasoned Senior Manager to join our team and drive our catalog operations to new heights.
**Key Responsibilities:**
**1. Catalog Management:**
- Oversee the end-to-end process of checking and uploading catalog content to ensure accuracy, completeness, and compliance with platform guidelines.
- Develop and maintain a standardized catalog format for optimal customer experience and search optimization.
**2. Quality Control (QC) of Catalog:**
- Implement robust quality control processes to ensure the accuracy and consistency of product listings, images, and descriptions.
- Address and rectify any discrepancies or issues identified during the QC process.
**3. Business Development:**
- Collaborate with cross-functional teams to identify opportunities for product expansion and assortment growth.
- Establish and maintain relationships with suppliers, manufacturers, and distributors to source new and unique products.
**4. Inventory Management:**
- Monitor inventory levels, forecast demand, and coordinate with procurement and fulfillment teams to optimize stock levels.
- Implement strategies to minimize overstock and stockouts, ensuring efficient use of resources.
**5. Marketing on Marketplaces:**
- Develop and execute marketing strategies on various online marketplaces to enhance product visibility and drive sales.
- Utilize marketplace tools and advertising options to optimize product listings and increase conversion rates.
**6. Pricing Strategy:**
- Conduct market research and analysis to determine competitive pricing strategies that maximize profitability while maintaining competitiveness.
- Monitor pricing trends and adjust strategies in response to market dynamics.
**Qualifications:**
- Bachelor’s degree in Business Administration, Marketing, or related field (Master’s preferred).
- 5+ years of experience in e-commerce catalog management, with a proven track record of success in similar roles.
- Extensive knowledge of online marketplaces (e.g., Myntra,Ajio,Flipkart,Amazon, Shopify) and their respective catalog management systems.
- Strong analytical skills and proficiency in data-driven decision-making.
- Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative, cross-functional environment.
- Demonstrated experience in business development and vendor/supplier relationship management.
About the Company
Blue Sky Analytics is a Climate Tech startup building an API based catalogue of Environmental Datasets by leveraging Satellite data, AI, and cloud. Our funders include Beenext and Rainmatter. Over the next 12 months, we aim to expand to 10 environmental datasets spanning water, land, heat, and more!
We are looking for a Sales Associate to be a part of the growing Sales and BD team and be a point of contact for self-sign-up users. Further, assist with non-consultative sales projects. Come save the planet with us!
Your Role
- Build extensive knowledge of our Developers Portal, datasets and APIs.
- Point of contact for our client's technical and logistical issues.
- Assist with off-the-shelf sales of our ready products.
- Maintain records of payments by users.
- Point of contact for self-onboarded users and their queries.
- Explore different softwares & tools that will aid customer experience.
- Collect meaningful feedback from clients and relay suggestions to the teams.
- Maintain and facilitate good relationships with clients.
- Collect meaningful feedback from clients and relay suggestions to the teams.
- Report to BD Lead and assist with sales funnel.
Requirements
- Good communication skills and by that, we also mean being an excellent listener is paramount.
- Technical background (Engineering, Data Science, Math, Physics, Computer Science) preferred.
- Organized and detail-oriented. Can keep track of multiple conversations and take each to a logical conclusion.
- Ability to simplify technical jargon for clients and effectively communicate the issue to the platform team.
- Aptitude for prioritizing tasks.
- Excellent problem-solving skills.
- Able to filter out which issue goes to which team.
- Ability to understand where the customer is coming from and be committed to client satisfaction.
- 1-2 Years Experience with B2B customer care preferred, but not required.
- Experience as a sales representative in Saas, DaaS.
- Experience with Hubspot and CRMs.
- Ability to pick up new tools. (Notion, Front etc)
- Experience in working with APIs and in data companies preferred.
Benefits
- Work from anywhere: Work by the beach or from the mountains.
- Open source at heart: We are building a community where you can use, contribute and collaborate on.
- Own a slice of the pie: Possibility of becoming an owner by investing in ESOPs.
- Flexible timings: Fit your work around your lifestyle.
- Comprehensive health cover: Health cover for you and your dependents to keep you tension free.
- Work Machine of choice: Buy a device and own it after completing a year at BSA.
- Quarterly Retreats: Yes there's work-but then there's all the non-work+fun aspect aka the retreat!
- Yearly vacations: Take time off to rest and get ready for the next big assignment by availing the paid leaves.
- Filter criteria –
- 7-8 years & above experience in Corporate Banking or allied areas (Mid-market, Commercial, Trade)
- Corporate relationship and Sales ownership experience
- Understanding of Corporate/ Commercial/ SME/ Trade Finance
- Individual needs to be self-driven, capable of working with minimum supervision
- This will be an acquisition and execution role, hence proven competency in these will be essential
- Job Role –
- Responsible for bringing in new client acquisitions and driving closure on mandates for the region
- Understanding the key offerings of the company platform and applicability across industries
- Marketing SCF solutions to Corporates and their Supply Chains
- Ability to engage with a wide set of stakeholders on the Corporate side and identify opportunities
- Engaging with the FI partners to activate and grow financing on the Network
- Working closely with the India Corporate Sales - Head and the Network Sales teams to achieve the KRAs for the region
- Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users
- Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships
- Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered
- Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform
- Envision and execute strategic partnerships e.g., industry associations, universities
- Managing own and team’s BD pipeline - tracking communications, success rates, etc.
- Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations
We’re looking for an all-star Relationship Manager to join our Pune team.
If you are high energy, upbeat, enthusiastic and confident—with excellent communication and people skills. You are an above and beyond team player who is extremely detail-oriented and meticulous. In addition, you’re fun to work (and workout) with and have a strong passion towards health & fitness as well as being part of high-growth startups, then Fitato is the perfect fit for you.
The ideal candidate will be responsible for gaining a deep understanding of our partner's'business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our partners and analyzing data. Essentially, you will act as the main point of contact for our partners.
Responsibilities
- Dialogue with our clients to understand their business objectives and challenges
- Analyze partners' data and provide strategic recommendations to clients
- Monitor user reservations and partner promotion
- Build efficiency in support processes for improving partners side experience
- Resolve operational problems on the partners' side within a specified time
- Attend meetings with partner facilities for orientations, branding, resolving issues & relationship building.
- Handle invoicing, including calculation of completed units of service
- Serve as the one-point contact for the sales team for all reservations and schedule of the activities.
Qualifications
- Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
- Highly organized, multi-tasking skills with strong attention to detail.
- Strong work ethic with a relentless desire to go above and beyond.
- Excellent time management skills and ability to work under pressure
- Strong communication and interpersonal skills
CTC : 2.0L - 4.0L· P.A
Role : Full Time ·
Perks : Unlimited fitness classes (all you can sweat) and the chance to gain experience at a fast-moving, hyper-growth start-up.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres