Job Purpose
• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.
• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.
• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.
Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management
Job Responsibilities(JR) :
• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.
• Review field follow-up for the portfolio managed towards achievement of target set.
• Monitor the agency / field executive’s performances periodically.
• Achieve the money collection under principal, fees & charges as per targets.
• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,
Agri & CTG Loans)
• Ensuring timely allocation and field follow- up.
• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.
• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.
• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.
• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management
• All Banks process to be adhered to in totality in Unit performance
• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.
• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.
• Settlement process involving issue of settlementletters to be in line with approvals received.
• Manage escalations and ensure resolution of all cases.
• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC
book updation are managed as per the laid down guideline.
• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.
• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time
• Ensure 100% usage of collection system and receipt mobility (HHT).
• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management
• Management of field/ referral vendors
• Ensure compliance from the vendors on laid down processes.
• Monitor performance of field agencies and address performance deficiencies.
• Ensure 100% compliance of critical items like DRA certification/ police verification etc.
• Code of conduct to be followed by the vendor across aspects of field and tele calling.
• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.
Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.
Relationships and Roles
To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions
INTERNAL
• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends
• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases
• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL
• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement
Code Of Conduct & HR Trainings
To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.
To nominate and get mandatory trainings done for self as per HR training schedules.
Legal
• Initiating legal in high POS delinquent cases.
• Coordination with legal team for effective use and execution of legal tools.
Educational Qualifications
Graduate / Post Graduate / MBA
Key Skills
• Should possess good communication skills
• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)
• Should be able to handle deadlines and compliance items
• Should be good on follow up and accomplishment of targeted achievements
Experience Required
Sufficient hands on work experience of min. 2 years and above in financial industry
• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines
• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
Major Stakeholders
Customers
• Branch Banking Team
• Operations / Sales / Process / RIC / Legal
Shubham Vishwakarma
Full Stack Developer - Averlon
About HDFC Bank
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About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)
Mandatory (Experience 1): Must have 3+ years of experience in Consumer Insights, CX Analytics, Product Analytics, UX Research, or Behavioral Data Analysis, working on B2C digital products (web/app) with a focus on understanding user behavior and improving customer experience
Mandatory (Experience 2): Hands-on experience in analyzing user journeys, funnels, and behavioral data, including clickstream analysis, cohort analysis, or session-level insights using tools such as Google Analytics, Mixpanel, Amplitude, CleverTap, Firebase, ContentSquare, or similar platforms.
Mandatory (Experience 3): Experience working in cross-functional environments (Product, Design, Business, Research teams), contributing to insight generation, problem framing, and solution validation based on behavioral and customer data.
Mandatory (Skills 1): Strong understanding of behavioral patterns, funnel drop-offs, engagement metrics, and user journey analysis, with the ability to connect data signals to real user problems.
Mandatory (Skills 2): Ability to synthesize quantitative data with qualitative research inputs (user interviews, field research, usability studies), and translate them into clear problem statements or actionable insights.
Mandatory (Skills 3): Working knowledge of SQL and Excel, with ability to extract, analyze, and interpret data; familiarity with data visualization or reporting tools (Tableau, Power BI, Looker, etc.) for storytelling is preferred.
Mandatory (Skills 4): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.
Mandatory (Skills 5): Strong analytical thinking and structured problem-solving skills, with the ability to challenge assumptions, validate insights, and build logical narratives for stakeholders.
Mandatory (Domain / Company): Experience in B2C / consumer-facing organizations (fintech, e-commerce, edtech, digital platforms, or similar) with exposure to customer journey and digital behavior analytic
- Strong B2B Sales / UX/UI/Tech solutions Consulting Sales Profile
- Mandatory (Experience 1): Must have 2+ YOE in B2B Tech solutions Sales, with a focus on selling UX/UI services or digital transformation consulting solutions
- Mandatory (Experience 2): Must have direct experience in hunting new leads, fixing meetings, and closing deals with CXO-level stakeholders
- Mandatory (Experience 3): Must have strong consultative selling experience — including handling proposals, pricing, RFPs, and end-to-end sales cycles
- Mandatory (Core Skills 1): Should be confident in outreach via LinkedIn and email
- Mandatory (Core Skills 2): Familiarity with CRM tools (Zoho CRM – added advantage), pipeline management, and reporting
- Mandatory (Company): UX/UI Design Studios OR Software Tech Service companies
- Mandatory (Exclusion): Do not consider candidates from EdTech, hardware sales, SaaS sales
Preferred
- Preferred (Domain): Knowledge of BFSI/Fintech
Preferred Companies
Target Comapnies: UI/UX & Design-Focused Agencies - (Lollypop Design Studio, Yellow Slice, Think Design, 3 Minds Digital, TECHVED Consulting, The Minimalist, Growth Hackers Digital, The Glitch, DesignCoz, F1 Studioz, HumanX, ProCreator, Octet Design Studio, Ungrammary, Onething Design, Iqonic Design, Dipa Inhouse.)
Software Development & Tech Service Startups - (Unico Connect, Robosoft Technologies, Binmile, EvolutionCo, Nimap Infotech, Route Mobile, Matrix Bricks, Probey Services, GwayERP, Miracuves, Avigma Tech, Dcyber TechLab Pvt Ltd, THINKBAR, AdvertSneak Technologies, Viaante, AMELA Technology, Terralogic Solutions Inc, Acumen Cognitive Engineering, Ambab Infotech.)
Large IT Consulting & Enterprise Service Companies - (Tata Consultancy Services (TCS), Infosys, LTIMindtree, Mastek, Onward Technologies, eClerx, Hexaware, Tata Teleservices)
Job Role - Shopify Developer
Responsibilities
Create an engaging and knowledgeable online Shopify store to increase sales and revenue
Create bespoke Shopify themes and change pre-existing templates per pre-defined brand
guidelines
Be an expert in all aspects of the ECommerce platform
Work with the UX and UI Design Teams to create unique, strong, and inventive front-end user
experiences
Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimise
the shop for overall efficiency and functionality
Test and debug websites regularly to improve performance
Based on their findings, they provide technical support and coordination, protecting enterprises
against failure
Increase conversion rates by optimising website
Requirements & Skills
A bachelor's degree in information technology, computer science, or a related discipline
Broad shop construction, launch, and maintenance expertise, as well as a general understanding
of the admin system
Proven skills in HTML5, CSS3, and JavaScript, as well as a thorough grasp of the DOM
Previous experience working with a custom theme and/or the Storefront API
Working knowledge of Shopify's theming system and Liquid templating
Previous experience implementing/debugging third-party Shopify apps, as well as building
unique solutions if needed
In-depth knowledge and expertise with vanilla JavaScript, jQuery, ES2015/ES6, and current
JavaScript frameworks
Working knowledge of Shopify's object/properties, AJAX API, and Meta fields
Extensive testing and debugging abilities using the browser console and other tools
Prior experience developing responsive layouts for desktop, tablet, and mobile devices
Working knowledge of third-party services and APIs, as well as Shopify plugins
Capability to communicate effectively and provide proactive feedback
Role: Software Development - Other
Industry Type: Advertising & Marketing
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Html/Css
Performance OptimizationApp DevelopmentDebuggingJavascriptE-commerceliquid tempelating languageVersion ControlTroubleshootingResponsive DesignSEO best practices
AngularJS (1.x)
Angular (2+)Company Summary:
Quantsapp is India's first Option Trading Analytics platform on mobile. With ever-growing users, it makes us one of the fastest growing platforms for options trading in India. Quantsapp was to accelerate its growth even more and capture new country which requires the development team to grow.
- At Qauntsapp we are looking for a dynamic team mate to take up a role of Angular Developer.
Responsibilities and Duties:
- To develop & maintain dynamic Web App, used by thousands of traders on a daily basis
- Integration of Data representation with Dynamic Charts.
- Integration of Rest API’s & Sockets for real-time data feeds.
- Mobile optimized UI.
Required Experience and Qualifications:
- Minimum 2 years of experience with hands on experience on Angular 8+ versions and have deployed active websites.
- Strong understanding of Website development and should be able to take complete ownership of it.
- Strong UI/UX sense.
- Knowledge of AWS would be an added advantage.
Java
Kotlin
Android Development• Complete ownership of building and maintaining mobile APP.
• Deliver across the entire app life cycle design, build, deploy, test, release to app stores and
support.
• Should be comfortable working on Android (Kotlin/Java).
• Should be comfortable in building a great consumer user interface.
Roles and Responsibilities
• Overall experience of 2-4 years in native Android.
• Android Developer with 2+ years of experience.
• Experience in Android (Android Studio, Java, Kotlin).
• Basic understanding of Backend services, API implementation and database systems.
• We encourage all our devs to have base level of knowledge on DevOps, Source Control, CI/CD
systems, Cloud Services such as AWS, Firebase, GCP
• Ability to implement designs and functionality provided by UI/UX teams
• Understanding of production deployment of the app in Play Store.
Here's a brief introduction about Purplebox -
We have expertise in building teams for organizations in various domains such as Enterprise, SaaS, eCommerce, and HFT. We have experience in building strong technology teams for companies like Amazon, Flipkart, Sumo Logic, Uber, Booking.com, Microsoft, Adobe, Media.Net, Wingify, GreyOrange, Mindtickle, Springboard, Domino Data Labs, Tekion Corp, Tower Research Capital, and a few others.
We also have built teams from the ground up in India for various start-ups for organizations headquartered in the UK and US regions.
Touted as “Uber” for trucks, Trucknetic is a tech-first startup redefining the freight industry by creating a unique marketplace connecting shippers and carriers for the front and return loads using AI-ML, analytics, and associated technologies.
Trucknetic aims to play a crucial role in India's booming logistics sector and become the first platform in the world to provide any truck for any commodity from anywhere in the country.
Our company is looking for an experienced Accounting Manager to oversee our accounting department. The Accounting Manager will be responsible for monitoring general accounting practices, budgeting, developing internal accounting controls, tracking high-volume corporate client accounts and building a strong financial team. The successful candidate for this position will report directly to our CEO and play an instrumental role in the financial future of the company.
What You'll Be Doing
- Manage day-to-day accounting operations and ensure that there is a redundant process backup in place for every critical operation
- Create new internal accounting corporate policies and maintain existing policies
- Monitor emerging technology to determine ways to automate the accounting process without sacrificing accuracy and accountability
- Develop monthly and quarterly accounting reports for the management and executive teams
- Implement and monitor the month, quarter and year-end closeout accounting schedules
- Oversee and manage the general accounting functions, including, but not limited to accounts payable, accounts receivable, general ledger, and taxes
- Help with quarterly and year-end financial audit activities and the annual corporate financial controls audit
- Assess current practices and procedures, and make recommendations for improvements
Requirements
- Bachelor’s Degree in Accounting or Finance required (Master’s degree preferred)
- 3+ years experience in an accounting leadership role
- Exceptional leadership abilities
- Strong budgeting, financial forecasting and financial analysis skills required
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
What Is On Offer
- Work with a young & passionate team to excel and make an impact.
- Work directly with the founder.
- Attractive ESOPS.
- A super passionate team with deep conviction which has stayed together during covid.
- Very high ownership role in a fast-paced environment.
- Great Culture -> No hierarchy/politics nonsense guaranteed!
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon