Manager - Enterprise Sales

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Key responsibilities:

1. Communicating with the client and vendors
2. Creating a relationship with the merchandisers
3. Managing backend operations on each website and offline store on behalf of the clients
4. Managing reports and weekly trends in the industry
5. Onboarding your client's products on as many stores and websites as possible
6. Coordinating with various departments of the company
7. Analyzing brand performance on various retail outlets
8. Product Management:
9. Assist in product catalog management, including adding new products, and updating product descriptions, images, and prices.
10. Monitor product availability and stock levels, coordinating with relevant departments to ensure accurate inventory.
11. Order Fulfillment:Collaborate with the fulfillment team to ensure accurate and timely order processing.
12. Content Management:
13. Support the creation and optimization of product listings, ensuring accurate and compelling content.
14. Assist in maintaining consistent branding and product presentation across the online store.

Job Role: Placement Co-Ordinator

Roles & Responsibilities:

• Proactively identify, contact, and build relationships with HRs, hiring managers, and recruiters across IT and digital industries.
• Search and monitor job sites, industry platforms, and portals for relevant openings
• Share relevant job openings with eligible candidates and ensure timely application submissions.
• Coordinate and execute successful placement drives to connect students
• Reach out to recruiters and hiring managers to understand their workforce requirements
• Maintain and update placement data for transparency and accountability.

Key Skills Required:

• Must have strong english communication skills
• Extroverted and outgoing personality.
• Any experience is fine.
• Strong ability to identify and build relationships
• Excellent communication, research, and networking skills.
• Effective organizational and reporting abilities
• Ability to work as part of a team.

Candidates from Western line will be preferred.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Office Timing: 9.00 am - 6 pm | Mon - Sat | 6 Days Working

• Recognizes and seizes opportunities to contribute to agency new business
• Build product GTM narrative, and clearly explain products, value proposition, commercial and engagement model
• Organize Product trainings and roadshows across agencies
• Accountable for maintaining a positive relationship with Media agency, and providing clear lanes of communication and support
• Responsible for development of direct reports
• Establish regular check-ins with key stakeholders
• Understand who and when to pull in Tech Product team to support client-direct conversations, and more specific requests
• Manage & prioritize incoming requests from agencies
• Partner with business stakeholders to define product application & usage goals and working to ensure solutions are properly integrated, applied, and activated
• Provide feedback to product team share client & agency specific feedback, areas for improvement, opportunities, etc.
• Display strong consulting and collaboration skills
• Exhibits enthusiasm for clients’ business and industry. Maintains leading edge of knowledge of clients’ business and industry

• 10+ years of experience, ideally in a digital or media agency or consultancy
• Strong knowledge of leading data and technology tools
• Excellent written and verbal communication skills, including demonstrated ability to create and deliver professional presentations and customer deliverables requiring little review/input from others.
• Strong attention to detail, excellent organization skills, and ability to manage multiple projects
• Demonstrable track record of success in operations and client engagement in a cross-functional environment, including product, tech, or media.
• Has deep knowledge and experience with paid media agencies

About Us: We are a group of techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses on platforms such as Amazon and their own website. We love brainstorming ideas on marketing businesses through digital media and utilize technology to execute them further to achieve the desired goals.

Current Offerings of Technology Department:

1. Creating scalable and conversion-friendly eCommerce web platforms using headless integration of Magento and ReactJS
2. Building PWAs platforms to provide a better user experience
3. Building distributor B2B portals
4. Migrating legacy systems to boost conversion and effectiveness preserving their orders, customers, product data and SEO benefits

Key Responsibilities:

1. Will be responsible for the scope management for the multiple projects undertaken
2. Work directly with clients and consultants to gather requirements to understand their goals and work with the internal team to develop the best solution
3. Liaise with external and internal teams to act as the primary technical contact for queries related to the project
4. Work with development teams to get them in sync with client requirements
5.  Improve processes & methodologies to achieve faster and better delivery of project
6. Work on internal projects (product and business intelligence projects) to achieve the goal of the respective team
7. Write user stories, document the product requirements, workflows & test criteria
8.  Actively work with Sales team on pre-sales proposal activities & high-level solutioning
9.  Take initiatives to set up processes in the company and be actively involved in hiring and building the future team
10. Be the custodian of functional & non-functional requirements of the projects undertaken
11. Work with Product Owner to define, prioritize requirements and accurately maintain requirements traceability.

Skills You Should Have:

1.  Excellent communicator and relationship builder: A track record of collaborating with a variety of cross-functional teams in a dynamic environment.
2. Dynamic: Strong decision-making and prioritization ability. Should be comfortable in dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems
3. Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers
4. Sense of data: Ability to turn insights into actionable growth initiatives
5. Accountability: High sense of ownership and relentlessness to deliver projects with
6. High business impact: You value integrity and derive great personal joy from efficient teamwork
7. Problem-solving: Good in problem-solving and ability to bring in new ideas and drive project agenda from scratch
8. Tools: Experience with tools for capturing and maintaining requirements & mockups/sketches is ideal. i.e. Jira, Zoho
9. Consulting approach: Ability to do feasibility study and high-level solutioning for clients
10. Soft skills: Good English communication and proactive, collaborative mindset to maintain continuous communication with the clients for project updates and in turn build trust and effective working relationships.

Requirements:

1. Experience with all stages of the SDLC, conceptualization to implementation.
2. Exposure to Agile methodologies (Scrum)
3. Experience working at an agile software company/startup is a bonus
4. Strong project instincts; you have a strong intuition about what users want and understand their business

Why should you consider joining Growisto?

1. It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first principle basis, you should definitely take this up
2. If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
3. If we have to choose between culture/team and profits, our obvious choice is culture. If your thought process and personality resonate with our cultural values, then you should join us

Why should you not consider joining Growisto?

1. If the role description does not excite you, then you should not join us
2. We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us

Responsibilities:-

Ø  Research, design, develop, and test blockchain technologies.

Ø  Brainstorm and help evaluate applications for new tools and technologies as they continually evolve.

Ø  Maintain and extend current client- and server-side applications responsible for integration and business logic.

Ø  Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals.

Ø  Document new solutions as well as maintaining that of existing ones.

Skills:-

Ø  Strong  software development background.

Ø  Experience working with large codebases.

Ø  Experience working with open-source projects.

Ø  Proficiency in one of the following languages: C++, Java, JavaScript ( Depending on the project ).

Ø  Strong  knowledge of common algorithms and data structures.

Ø  Familiarity with basic  cryptography.

Ø  Familiarity with P2P networks.

Ø  Strong knowledge of bitcoin-like blockchains.

Ø  Strong knowledge of concurrency and writing efficient and safe multithreaded code.

Ø  Strong knowledge of STL, C++11 ( In the case of a blockchain-based on C++ ).

Ø  Proficiency in the Qt Widgets module ( Applies to projects where a GUI wallet application is needed ).

Tech9 India is looking for a mid-senior software engineer who is an expert with Nodejs and MongoDB.  This is a great opportunity to work with a company that has a primary focus of making our customers happy by delivering value, without all the burdensome policies and rules that have become typical for outsourced software development companies.

If you are looking for a change this is what we can promise you:

• You will have challenging problems to solve
• You will have flexibility and autonomy to solve problems and deliver solutions
• We will provide a highly collaborative environment with skilled and super friendly teammates
• We will fully support you in developing software the right way
• We won't burden you with useless policies and procedures
• We will provide you the tools you need to do your job right

If this sounds attractive please apply! We'd love to talk to you!

Responsibilities:

• Work with cross-functional teams, using agile practices, write, debug and deliver code
• Produce solid, thoroughly tested features

Requirements:

• Mid level roles require at least 3 years of experience in Nodejs senior roles require at least 4 years of experience with Node.
• At least 3 years of experience developing in HTML and CSS
• Strong verbal and written communication skills
• Experience working with product managers and scrum teams to effectively translate business requirements into workflows 
• Demonstrated ability to remove problems and overcome roadblocks
• Cloud platform experience 
• Hands-on experience with APIs, microservices
• Multiple years of experience delivery solutions through an Agile delivery methodology
• Ability to understand complex systems and solve challenging analytical problems
• Ability to leverage multiple tools and programming languages to analyze and manipulate data sets from disparate data sources
• Strong problem solving skills and critical thinking ability