Who We Are:
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
Who You Are:
You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards.
You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.
To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions.
What You’ll Be Doing:
- Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
- Answers video calls, chats and emails and will schedule appointments with team members
- Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
- Create best practices on waiting room etiquette and maintaining a great zoom room environment
- Enter data into spreadsheets or update office calendars
- Answer and route customer phone calls and oversee transfers
- Assist and send reviews for customers to complete and score/rate their customer experience
- Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
- Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
- Responsible for pipeline organizing and creating task reminders for the team
- Increase your product knowledge and skills by participating in department meetings and trainings
- Other duties may be assigned and/or modified as business needs change
What You’ll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience/Education/Certifications Required:
- Graduation required
- Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
- Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
- Experience answering high call volume calls and solving customer’s needs preferred
- Excellent phone, email and instant messaging communication skills
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
- Patience and listening skills to respond appropriate and interact positively with customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
- Emotional intelligence with the ability to adjust your communication style based on the nature of the call
- The ability to build lasting first impressions and relationships with customers
- Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
- Reliable high speed internet/wifi connection at home with little to no interruptions
- Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
- Knowledge of HighLevel products and services preferred
- Intermediate MAC computer skills including use of multiple monitors and applications
- Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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Role: Business Development
About the Company
The company’s mission is to build financial resilience for the employed workforce. Our core offering gives employees complete flexibility and access to their earnings on-demand so that they never have to take on high-cost credit or borrow from friends and family. Our goal is to provide long term financial wellness for a whole new category – workplace. If you are looking for bigger and more ambitious platform of a fast-growing start-up, come join our small but mighty team. We are building a finance function for the future! To build scale, we are looking for VP Sales to join us as part of the early team. We have some really big and exciting projects coming up, so we need you to join us and be part of the early journey!
Requirement:
• Working closely with the founders for new corporate partnerships
• Responsible for new business prospecting and account planning across mid-market and enterprise clients
• Responsible for generating qualified meetings and pipeline, leveraging one’s own network as well as other tools for lead generation
• Engaging, building and maintaining key contact and stakeholder relationships with clients
• Nurturing prospective clients through the sales journey, and converting to the company's clients
• Cross-collaboration with marketing and client operations team on lead generation activities
• Achieving monthly and quarterly sales targets. Defining the KPIs for the junior sales managers
• Brand ambassador for the company by sharing your passion and knowledge with customers, contacts and prospects
Successful applicants:
• 9+ yrs experience in acquiring and/or farming mid/enterprise corporate customers
• Prior experience in hunting and converting enterprise scale business is a must; Preference for experience in technology sales to CHROs and/or to C-suite
• Prior experience managing a team of sales managers (small/big team) • Are ambitious, competitive, and determined to hit KPIs and push his/her team to achieve their KPIs as well
• Passionate about the company’s mission to change the landscape of financial wellness for the employed workforce.
• High on ownership with the ability to take on ambitious targets and see them through
• Highly organised in approach to building a pipeline and targeting sales effort
• Creative and innovative approaches to acquire new business opportunities
• Ability to quickly build rapport and genuine relationships with people
• A positive and energetic approach to each day
• Strong verbal and written communication skills
• Research skills, and the ability to translate industry knowledge into digestible information for your audience
• Well versed with excel and power-point skills [or equivalent software]
• (Desirable) You've got experience working in a start-up environment in a sales role
• (Desirable) You put your hand up for the toughest challenges in the room
What you’ll get for your hard work:
• Competitive compensation
• Be part of the early journey of an ambitious start-up and help build the sales team from ground up
• We believe in sustainability – we simply get it! This suggests we can be flexible
• Other benefits include: - Flat structure & open-door policy
-Social activities & events
-A clear progression path, and many more
- experience in international sales or exhibition sales or both
- Delivering independent research to identify potential sponsors
- Developing and maintaining a database of existing and potential sponsors
- Managing the entire sales cycle, from prospecting through to close
- Performing key account management
- Attending events to ensure smooth running and improve customer service through face-to-face interaction
Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.
Some of India’s renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.
Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.
This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.
As a Enterprise Sales Manager, you will be responsible for handling end-to-end medium to large ticket size sales.
What you will do:
- Identifying and categorizing different companies/sectors according to their supply chain operations
- Identifying the correct decision makers in the companies and setting up the meeting to understand their supply chain and how our products can help them
- End-to-end solution designing for the clients based on your discussions
- Coordinating with the operations team to arrange pilots/demos for the clients
- Negotiating with the required stakeholders and closing the deal
- Maintaining the relationship with the client
- Delivering growth targets across geographies, customer segments, and products
Desired Candidate Profile
What you need to have:- 2+ years of experience in B2B Sales
- Experience in Logistics is preferred
- A structured sales process for winning complex enterprise deals
- Excellent communication skills
- An attitude to get things done and willingness to work in a high-growth start-up environment
- Excellent Relationship Management skills
• You will manage the entire direct sales process to ensure delivery against key performance metrics, with a strong
emphasis on new business sales, while expanding existing accounts.
• The Enterprise solution sales manager assumes the role of customer liaison through the solution sales & delivery
along with the support of deployment & solutions team.
• Life cycle management of the product/service developed to meet the business customers evolving needs.
• The role will include extensive hunting/ lead gen and farming of accounts as an Individual contributor to start with.
High quality pipeline building capability will be a key factor to succeed in this role.
Required Background
• The candidate should have 7- 12 years of experience in Direct B2B Enterprise Sales (Product / SaaS based), Consulting Sales. MBA with an Engineering degree from a reputed institute is preferred.
• An ideal candidate should have experience in regional sales, key account management and meeting sales goal for large ticket products/ solutions. Senior Sales Professional from IPCs (JLL, CBRE, C&W, KF, Colliers etc) & High Growth SaaS/ Product companies may be ideal for this role.
• Sector agnostic experience in selling to Enterprise clients, Series C & above start-ups is desired (i.e. BFSI, FMCG, Pharma, Auto , IT etc.)
Desired Skills
• Strategic account planning and execution skills.
• Experience in networking & selling to C-Level , Facilities / Admin teams and business units in Enterprises
• A hustler who knows how to thrive & win in an agile & competitive environment.
• Strong time management skills. Able to understand technology led solutions in the SaaS space.
• Proven consultative sales solution skills, including the ability to articulate clear, concise benefits and capabilities of a
solution.
• Excellent communication & story telling skills are a must have. Ability to handle & resolve client queries around solution,
functionalities or any deployment related matters.
• A solution oriented approach & growth led mind set will help in performing this role.
● Conduct market research for lead generation of multiple industries.
● Draft tailored email campaigns for respective leads to facilitate the sales funnel.
● Perform project coordination and supply information for the development of new sales strategies.
● Stay up-to-date with the latest funding rounds in the Indian start-up ecosystem to identify new B2B and B2C prospects.
● Keep a track of existing and newly approached prospects to maintain a master database.
● Assist the sales team in preparing marketing collaterals and pitches for new prospect meetings.
Skills and Qualifications:
● Graduation in any field.
● Should have prior internship experience in sales and/or marketing in a start-up culture. SaaS experience is a plus.
● Strong research and communication (verbal and written) skills.
● Creative writing skills for drafting catchy email campaigns.
● Knowledge and understanding of enterprise sales funnel.
● Ability to understand and break down complex problem statements centred around marketing and client acquisition.
● Prior experience in content marketing is an added advantage.
Only 2020 and later batch pass outs can apply.
What’s in it for you
· Imagine working on the client needs of the first technology lead smart content provider in India. Call it accelerated learning with “technology”. Develop your skills and drive strategy, make a real impact to the business
Perks
● A learning and transparent work environment
● Job and business training. Yes, not just your role- we have Masterclasses to increase your skills
● Internship certificate of 3 months
● Paid Internship: 10000
● Opportunity to convert full time after internship.
Why Text Mercato
· Text Mercato is one of the few (probably the only one in India) companies in the world working on a custom-built platform to deliver quality content efficiently at a competitive cost. With expertise in the field of content creation, it partners with 200+ Indian and international brands like L’Oréal, Amazon, Edge verve, Myntra, Housing.com, RBS, MakeMyTrip, etc. Customer satisfaction and partnering with the client is at the core of the company’s values.
Timings
· Monday-Friday
· 9:30am-6:30pm
About us
Job Description
- Manage full sales cycle in a consultative manner, from lead generation to screening to solution demos, through follow up calls and closing
- Regular Communication with potential clients over the phone, email, text, and in-person to follow up on the project status
- Generate and develop new business opportunities through inbound and outbound leads
- Collaborate with design and production teams to ensure contracted product specifications are executed on time and as agreed
- Passionately evangelize our products and services to develop relationships with sales prospects.
- Develop relationships with prospective clients, while maintaining existing client relationships
- Partner with sales teams to create contract-winning proposals for current and prospective clients
- Negotiate contract terms with clients and communicate terms to stakeholders
- Become a subject matter expert on our business products, processes, and operations, and remain up-to-date on industry news
- Creation and management of a data-driven outbound sales process
- Collateral creation and working with the team towards a goal
Requirements
- Driven – extremely self-motivated with a diligent work ethic. PS: You’re a bonafide hustler who never gives up
- Honest - high level of integrity and strong commitment to building a successful pipeline
- 1+ years of successful experience crushing sales
- Experience selling digital or mobile application solutions as a service offering
- Rolodex of contacts in leadership roles in design, product, marketing organizations
- Experience with 1-3 month sales cycle
- Relentless cold caller
Benefits
Why this position will change your life:
• It’s arguable that the offered position is the most important we have. If you are looking to jetpack your career and be valued for your commitment to hard work, this is the place.
• You will work directly with the owner of the company, as a trusted alley to build in/outbound sales and drive qualified leads.
• Our founder used this highly effective, solution selling sales process in his previous business, we simply need the raw sales talent to power it.
The IT sales role is responsible to contact and follow up with leads and potential clients in international markets to convert into clients:
1. Sales to be done by phone and email.
2. Cold calling and closing the deal.
3. The sales executive should generate client interest
4. The sales executive should be able to ensure that this interest is converted into purchases by the client
Greetings from Kalibre Global
(1) Job Title:- Telesales Executive
(2) Can speak fluently in Hindi & Gujarati
(3) Exp.:- 06M to 1yrs.
(4) Edu:- Any Graduate
(5) Working days:- Mon to Sat
6) Location:- Thaltej Cross Road, Ahmedabad
Description:-
Leads will be provided by company, Experience with Ms-office, Generate prospects over the phone, Follow up with incoming leads, Ability to develop maintain positive working relationships with clients, Good communication skills, Search for new lead online portals. etc.
iAdept Marketing is an innovative, established, customer oriented and professional company in the field of condition monitoring of machinery & equipment. We specialize in offering testing instruments and equipment that can efficiently monitor the health of machinery for increasing productivity. Our offerings include supply of testing equipment and instruments, services of analysing/detecting machine defects as well as training our clients in related technologies.
To further accelerate our sales growth, we are looking for enthusiastic & committed Tele Sales Executives to contribute in generating sales for our company. You will be responsible for generating and closing sales deals over the phone and maintaining good customer relationships.
Tele Sales executives with experience of 1 year of more can apply. Any experience in Tele Sales of Engineering / Industrial goods will be an added advantage
The goal is to help the company grow by bringing in customers and developing business.