Telesales Executive

Position Summary:

As a CRM ETL Developer, you will be responsible for the analysis, transformation, and integration of data from legacy and external systems into CRM application. This includes developing ETL/ELT workflows, ensuring data quality through cleansing and survivorship rules, and supporting daily production loads. You will work in an Agile environment and play a vital role in building scalable, high-quality data integration solutions.

Key Responsibilities:

• Analyze data from legacy and external systems; develop ETL/ELT pipelines to ingest and process data.
• Cleanse, transform, and apply survivorship rules before loading into the CRM platform.
• Monitor, support, and troubleshoot production data loads (Tier 1 & Tier 2 support).
• Contribute to solution design, development, integration, and scaling of new/existing systems.
• Promote and implement best practices in data integration, performance tuning, and Agile development.
• Lead or support design reviews, technical documentation, and mentoring of junior developers.
• Collaborate with business analysts, QA, and cross-functional teams to resolve defects and clarify requirements.
• Deliver working solutions via quick POCs or prototypes for business scenarios.

Technical Skills:

• ETL/ELT Tools: 5+ years of hands-on experience in ETL processes using Siebel EIM.
• Programming & Databases: Strong SQL & PL/SQL development; experience with Oracle and/or SQL Server.
• Data Integration: Proven experience in integrating disparate data systems.
• Data Modelling: Good understanding of relational, dimensional modelling, and data warehousing concepts.
• Performance Tuning: Skilled in application and SQL query performance optimization.
• CRM Systems: Familiarity with Siebel CRM, Siebel Data Model, and Oracle SOA Suite is a plus.
• DevOps & Agile: Strong knowledge of DevOps pipelines and Agile methodologies.
• Documentation: Ability to write clear technical design documents and test cases.

Soft Skills & Attributes:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Experience working with cross-functional, globally distributed teams.
• Proactive mindset and eagerness to learn new technologies.
• Detail-oriented with a focus on reliability and accuracy.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience in Tier 1 & Tier 2 application support roles.
• Exposure to real-time data integration systems is an advantage.

Roles & Responsibilities:

• In-depth knowledge and hands on experience on IBM FileNet (CPE) and Java/J2EE is mandatory.

• Good understanding of React JS, JavaScript, jQuery, Bootstrap, and front-end languages.

• Understand Project and detailed Scope and seek clarifications where necessary.

• Design, develop, and unit test applications / products.

• Analyze the impact due to changes in code.

• Design algorithms and flowcharts.

• Produce clean, efficient, and re-usable codes based on specifications.

• Run and automate tests to find any errors or bugs.

• Verify and deploy programs and systems.

• Configure, code and test enhancements and modifications to new and existing IBM FileNet applications.

• Proficiency in development and integration with SOAP Webservices, RESTful APIs and Microservices.

• Active Involvement in Development of Utility Job and Batch process associated with FileNet Application is a must.

• Knowledge of WebSphere Application Server, Deploying IBM FileNet, and Java/J2EE Application from lower to higher environments is essential.

• Troubleshoot issues and help define solutions to these issues.

• Displays a strong work ethic and sense of urgency.

• Part of the FileNet Development Team Engaged in active problem solving to identify technical roadblocks and implement solutions that can improve the direction of our application product.

• Key learner and timely update self-skill sets.

• Familiar with the use of code versioning tools such as Bit bucket, GIT or SVN.

• Basic Understanding of S3 Storage, IBM DB2, JIRA tool and Confluence (team workspace) will be an advantage. Education

Job Summary:

We are looking for an experienced Java Developer with 4+years of hands-on experience to join our dynamic team. The ideal candidate will have a strong background in Java development, problem-solving skills, and the ability to work independently as well as part of a team. You will be responsible for designing, developing, and maintaining high-performance and scalable applications.

Key Responsibilities:

• Design, develop, test, and maintain Java-based applications.
• Write well-designed, efficient, and testable code following best software development practices.
• Troubleshoot and resolve technical issues during development and production support.
• Collaborate with cross-functional teams including QA, DevOps, and Product teams.
• Participate in code reviews and provide constructive feedback.
• Maintain proper documentation for code, processes, and configurations.
• Support deployment and post-deployment monitoring during night shift hours.

Required Skills:

• Strong programming skills in Java 8 or above.
• Experience with Spring Framework (Spring Boot, Spring MVC, etc.).
• Proficiency in RESTful APIs, Microservices Architecture, and Web Services.
• Familiarity with SQL and relational databases like MySQL, PostgreSQL, or Oracle.
• Hands-on experience with version control systems like Git.
• Understanding of Agile methodologies.
• Experience with build tools like Maven/Gradle.
• Knowledge of unit testing frameworks (JUnit/TestNG).

Preferred Skills (Good to Have):

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with CI/CD pipelines.
• Basic understanding of frontend technologies like JavaScript, HTML, CSS.

JOB PURPOSE   

A Senior Associate Java WCS Technologist is considered as a senior contributor for complex modules of work by bringing deep core technology expertise and relevant business subject matter expertise to the table.  

JOB RESPONSIBILITIES   

• Sr. Associate, Technology plays a significant role during the design and implementation of the technological solution for our clients.   
• A Sr. Associate, Technology is involved in ensuring a quality technical design that satisfies the business requirements of the client.   

• A Sr. Associate, Technology is often involved in package evaluations and recommendations, communicating the technological details of the project to the business users and workshops with the clients. Sr. Associate, Technology also participates in gathering business requirements and assessing existing architectures and resources.  
• Sr. Associate, Technology provides leadership to the team by taking responsibility for a specific component or track of the project architecture.  By taking on this level of responsibility, a Sr. Associate, Technology spends more time overseeing the tasks required to implement a solution rather than performing the tasks directly.  This includes planning, estimation, resource management, issue resolution and quality assurance.  A Sr. Associate, Technology is also responsible for coordinating and communicating with the other tracks and disciplines involved in the project.   
• In performing the essential functions of this role, the work is fast-paced, moderately noisy and team-based.  Additionally, frequent overnight travel is required.  
• Prepares the technical design of the more complex technology components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)  
• Participates in and in some cases drives design reviews of other modules and provides insightful comments to improve the design quality and design conformance to standards  

• Assists the architect in articulating the pros and cons of using a certain technology stack/package or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture  
• Implements slice of application (EAR) and proofs of concept (spike solution) to prove any new technologies or integration scenarios in the module  
• For package implementations, aids the Architect of the project to perform the gap analysis between business requirements and the package features and design the configuration, customizations, extensions, interfaces required to meet the requirements  
• Provides innovative solutions to project level technical issues  
• Critiques a design created by another designer and helps identify design and performance improvements  

• Interacts with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one of the modules within the project  
• In some scenarios, collaborates with client developers to design, build, test and deploy the module components and integrate with the rest of the modules  
• Raises and drives to closure with the client any technical design and implementation issues in the module and also in the interfaces and interactions with other modules  
• Estimates the implementation and deployment of the module based on design architecture, testing strategy and overall project plan  
• Assists the architect in coming up with the overall estimates for the project along with any key risks and issues and their mitigation  

• Reports progress and issues to the Manager in a timely manner. In particular, to relay issues that might impact on quality or the ability to deliver to timescales or estimates  
• Works with team on the development of standards, processes and procedures related to application security, upgrade management, capacity planning, application deployment, performance monitoring/tuning, and failover and disaster recovery  
• Mentors the team on the best techniques to debug and troubleshoot design and implementation defects and issues  
• Shares point of view on technology stack, package and latest technology and business trends in one or more relevant areas (e.g. eCommerce, Content Management).  
• Documents the technical design using UML, suitable design patterns in the form of technical design narrative, object models, sequence diagrams, collaboration diagrams  

SKILL REQUIREMENTS  

Experience in: J2EE - Application Servers, Java - ORM, Java - Spring Framework, Core  

Java, SQL Development Languages, Java - Web, Presentation Frameworks, Java - Messaging  

Implementation, Java Web Services, Planning/ Execution & Tracking, Scoping and  

Estimating, Data Modeling, High Availability and Failover Applications, High Throughput / Transaction Application, Logical Architecture Design, OOAD and UML, Package / Vendor Selection, Performance / Capacity Planning, Application, Security.  

Ability to abstract detail into larger (repeatable) patterns, familiarity with user centered analysis and evaluation techniques   

Understanding of the project life cycle process to effectively be able to manage a sub- 

Business Knowledge:  Domain experience on Enterprise data warehouse would be a plus.  

Personal Attributes: a. Strong and innovative approach to problem solving and finding solutions b. Excellent communicator (written and verbal, formal and informal) c. Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution d. Ability to multi-task under pressure and work independently with minimal supervision. e. Ability to prioritize when under pressure  

EXPERIENCE   

2-8 years  

EDUCATION  

Full Time Bachelor’s / Master’s degree (Science or Engineering preferred)  

We are on the lookout for a talented Content Writer or Copywriter to join our dynamic team. If you have a proven track record of creating engaging, innovative digital content and driving brand awareness, we want to hear from you! This is an exciting opportunity to expand our digital footprint and connect with audiences through creative and data-driven content. You should have a deep understanding of Gen Z's likes and dislikes and be able to create content that resonates with them across various digital platforms.

Key Responsibilities:

• Content Creation: Conceptualize and write social media posts, reels, videos, ads, banners, and other forms of digital content.
• Copywriting: Develop concise, eye-catching, and innovative headlines and body copy for a range of digital materials.
• Research: Conduct research to source facts, statistics, and trends to inform and enhance content.
• Team Collaboration: Brainstorm and collaborate with the team on new ideas and strategies to elevate brand presence.
• Audience Engagement: Build and nurture a following on social media by producing engaging and shareable content.
• Competitive Research: Research industry trends and competitors to create original, innovative content that stands out.
• Cross-Department Collaboration: Work with campaign managers, creative teams, and designers to bring ideas to life.
• Content Variety: Write across multiple platforms, including websites, blogs, articles, social updates, case studies, guides, white papers, and more.
• Community Interaction: Respond to audience queries and comments on social media platforms.
• Additional Content Creation: Develop content for e-books, podcasts, and other digital formats.
• Content Gap Analysis: Identify gaps in existing content and recommend new topics based on customer needs and emerging trends.
• Consistency: Maintain consistency in tone, style, fonts, and images across all content.
• Editing: Review and edit content produced by other team members to ensure high quality and alignment with brand voice.
• Performance Analysis: Monitor marketing metrics and suggest content optimizations to improve engagement.
• Innovative Ideas: Collaborate with other departments to brainstorm and implement fresh, innovative content ideas.

Skills & Experience We Require:

• Proven Experience: Prior work experience as a content writer, copywriter, or in a similar role.
• Portfolio: A portfolio showcasing published articles, social media content, or other writing samples.
• Research Skills: Strong ability to conduct research using multiple sources to inform content creation.
• Writing & Editing: Excellent command of the English language with outstanding writing and editing skills.
• Deadline-Oriented: Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Creative Passion: A genuine passion for creating viral content and staying on top of trends.
• Gen Z Insight: Deep understanding of Gen Z preferences and the ability to tailor content to resonate with this demographic.
• Social Media Expertise: Experience creating engaging reels, ideating, storyboarding, scripting, and executing content, preferably using mobile devices.
• Collaboration: A team player who thrives in a collaborative environment and is open to feedback and new ideas.

Pedigree:

• Bachelor’s or Master’s degree in English, Journalism, Marketing, or a related field.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Bachelor's/master’s degree or equivalent experience in computer science
• Overall, 10-12 years of experience with at least 4 years of experience with Jitterbit Harmony platform and Jitterbit Cloud.
• Should have the experience to technically lead groom developers who might be geographically distributed
• Knowledge of Change & Incident Management process (JIRA etc.)

RESPONSIBILITIES:

• Responsible for end-to-end implementation of integration use case using Jitterbit platform.
• Coordinate with all the stakeholders for successful project execution.
• Responsible for requirement gathering, Integration strategy, design, implementation etc.
• Should have strong hands-on experience in designing, building, and deploying integration solution using Jitterbit harmony Platform.
• Should have developed enterprise services using REST based APIs, SOAP Web Services and use of different Jitterbit connectors (Salesforce, DB, JMS, File connector, Http/Https connectors, any TMS connector).
• Should have knowledge of Custom Jitterbit Plugins and Custom Connectors.
• Experience in Jitterbit implementations including security, logging, error handling, scalability and clustering.
• Strong experience in Jitterbit Script, XSLT and JavaScript.
• Install, configure and deploy solution using Jitterbit.
• Provide test support for bug fixes during all stages of test cycle.
• Provide support for deployment and post go-live.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing,
• Understand the requirements, create necessary documentation, give presentations to clients and get necessary approvals and create design doc for the release.
• Estimate the tasks and discuss with the clients on Risks/Issues.
• Working on the specific module independently and test the application. Code reviews suggest the team on best practices.
• Create necessary documentation, give presentations to clients and get necessary approvals.
• Broad knowledge of web standards relating to APIs (OAuth, SSL, CORS, JWT, etc.)

Designation- Customer Service Representative

Job Location- Kaikondrahalli, Sarjapur Road, Bangalore

Educational & Skill-Set Qualifiers:

Education - Graduation/HSC qualified,

Excellent verbal and written communication skills.

Good Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages -

English & Hindi mandatory, Kannada/Tamil/preferred

6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
•  
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

1.    Expert in iPhone SDK, SQLite Database.
2.    Proficient with Swift (mandatory) & Objective C.
3.    Experience with iOS frameworks such as Core Data, Core Animation, etc.
4.    Experience with offline storage, threading, and performance tuning.
5.    Familiarity with RESTful APIs to connect iOS applications to back-end services.
6.    Understanding of Apple's design principles and interface guidelines
7.    Knowledge of low-level C-based libraries is preferred.
8.    Understanding of Apple's design principles and interface guidelines.
9.    Experience with performance and memory tuning with tools.
10.   Familiarity with cloud message APIs and push notifications.
11.   Should have knowledge about API related to Facebook, Twitter, LinkedIn, Google +, Vimeo, YouTube, etc.
12.   Understanding of Apple's design principles and interface guidelines