Telesales Executive

Function Expertise

Maintain oversight of developments in the BFSI, Fintech regulatory environment.

Anti Money Laundering (AML):

Develop internal procedures to prevent money laundering.

Build new scenarios/rules, create BRDs, and evaluate exception reports and alert closures.

Evaluate the performance of AML monitoring tools and negative list screening.

Review policies and procedures in the AML program (KYC/CDD/EDD).

Ensure information consistency with AML policies and regulatory requirements.

Support an annual review of the AML monitoring system and process.

Drive compliance program and monitor systems.

Compliance reviews:

Ensure policies and procedures are followed and monitor improvements.

Monitor regulatory changes:

Interpretation and dissemination of information to departments for implementation.

Focus on self-learning and development on relevant guidelines.

Maintain and periodically review necessary policies under various regulations.

Problem Solving

Proactively manage potential regulatory risks.

Identify inconsistencies in data and transactions:

Formulate strategic recommendations on policies, procedures, and practices.

Develop solutions to address specific challenges faced by business units in regulatory compliance matters, including impact assessments.

Guide transaction monitoring teams:

Address critical areas such as suspicious transactions and name match as per screening output.

Conduct process audits/reviews:

Escalate high-risk issues to management.

Identify and inform changes in legislation and regulatory requirements relating to AML.

Monitor and report critical gaps during reviews:

Recommend corrective actions.

Interaction

Guide and support internal teams:

Conduct face-to-face training for internal teams and business units.

Liaison/follow-up with inter-departments:

Ensure timely completion/updating of compliance tasks.

Report suspicious transactions:

Report to regulators (e.g., FIU) and other stakeholders (e.g., Partner Banks).

Assist the Head of Compliance:

Provide updates to senior management on critical compliance issues for immediate attention and escalation.

To succeed in the role..

Qualifications:-

Any CS / LLB / MBA with at least 6 years of experience in BFSI /Fintech compliance space focusing on AML and KYC related compliance.

Experience in BFSI & Fintech (Prefer compliance persons from NBFC/bank who has experience in handling lending processes, AML compliance, product compliances etc . Should have dealt with Regulatory audits (RBI audits / Inspections) & communicated with regulators actively on compliance related matters).

• Education: BE/MCA or equivalent.
• Solid experience in software testing, with a combination of development experience being a plus.
• Good knowledge of web and mobile testing principles and techniques.
• Familiarity with various technologies, including Web and Client-Server.
• Good understanding of testing methodologies, such as Waterfall, Agile, and Iterative.
• Competent in functional testing (manual and automation) with a good understanding of basic testing techniques.
• Hands-on experience with testing tools relevant to web and mobile testing (e.g., Selenium, Appium).

Key Responsibilities:

Act as the first point of contact for all IT service requests via phone, email, or ticketing system.

Log, categorize, and prioritize incidents and service requests.

Assign and track support tickets to appropriate IT engineers or teams.

Follow up on open tickets to ensure timely resolution and user satisfaction.

Maintain communication with users regarding ticket progress and resolution.

Escalate unresolved issues to higher-level support or relevant departments.

Prepare and share regular reports on ticket status, resolution times, and performance metrics.

Assist in onboarding/offboarding processes by coordinating with the HR and IT teams.

Maintain and update documentation and standard operating procedures (SOPs).

Support audits by ensuring proper ticket records and documentation.

Roles and responsibilities:-

• Work closely with the cross-functional teams and collaborate with product managers, developers, marketing team, and designers
• Execute a strategic vision at the onset of a project and work with the team to deliver on this vision at every step of the design and development process.
• Own and manage multiple rapid research, design, and prototyping projects
• Manage design work across numerous initiatives through successful project execution, tracking, and resourcing
• Lead new creative and holistic thinking across diverse product releases, platforms, and devices; drive the direction, style, and methodology of design and accessibility
• Review work and share feedback with design team members

Desired Candidate Profile:

• Extensive experience as UX designer
• Experience in leading a team of designers
• Good exposure to in interactive design and information architecture
• Extensive understanding of *design principles, typography, and color theory.
• Expertise in using popular software like*Adobe XD, Figma, Sketch
• Ability to iterate designs and solutions efficiently and intelligently
• Experience designing and managing UX that bridges multi-platforms including mobile apps and web-based applications
• Research and showcase knowledge in the industry’s latest trends and technologies
• Team player with good communication skills and the ability to think out of the box

Data Sutram is a Alternate Data Intelligence Enterprise that uses the power of external data sources to create key insights that generate value for businesses. It is one of the fastest growing companies in the space of Artificial Intelligence & Location Analytics in India and is funded by Indian Angel Network (IAN), 100x.VC (led by Sanjay Mehta) and the IIFL Fintech Fund (2021). It has been recognized as one of the ten startups in NetApp Global Accelerator Programme.

About the Role:
As Product (UX/UI) Designer at Data Sutram, you will be responsible for collecting and translating user insights into delightful experiences. Ultimately, you shall create both functional and appealing beautiful features that address our customer's needs and help us grow our customer base. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences. You'll work with a product manager, communications strategist and our development team. Together you shall deliver UI mockups, prototypes, MVPs and final products.

In this role, you'll have the privilege of being the voice of our customers and translate their needs into user-friendly designs. You will have a direct impact on the customer's user-experience of our product.

Responsibilities:

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs & videos for marketing Data Sutram products.
• Prepare and present rough drafts to internal teams and key stakeholders
• Interact with customers to identify and troubleshoot UX problems (e.g. responsiveness)
• Create Style Systems for DS Products of the future.

Skill Requirements:

• You know how to distill simplicity from complex user requirements.
• You know how to use the tools of the trade like, Figma, Sketch, Invision, Photoshop, Marvel, Overflow.
• You have experience in Product Marketing.
• You have experience with user research and translating insights from research to your designs.
• You have great communication skills both when interfacing with customers as well as when working with your team.
• Video Editing experience. (appreciated)
• You are able to lead complex projects from scratch.

Experience:

2-3 years of experience in UI/UX design

We are looking for a Software Engineer responsible for the development of backend APIs, services. Your primary focus will be the development of REST APIs and Unit-tests for code. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products are essential.

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Sound knowledge in web application development using Node, JavaScript.
• Designing and creating RESTful APIs.
• 3-4 years of experience in node and javascript.
• Experience with databases like Elasticsearch, Redis.
• Experience using best coding practices, design patterns.
• Must have very good analytical skills.
• Proficient understanding of code versioning tools such as Git.
• Familiarity with continuous integration.
• Basic Knowledge in JIRA.
• Good to have familiarity with Docker.
• Good to have knowledge in Kafka, WSO2 Siddhi.

Currently we are looking for the HR Role with experience in Talent Acquisition. PFB JD for your reference. You can visit http://www.transven.com">www.transven.com for company details.

Job Description :

• Answering employee questions
• Creating and distributing documents
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings
• Maintaining calendars of HR management team
• Compiling reports and spreadsheets and preparing spreadsheets

Recruitment/New Hire Process

• Participating in recruitment activities
• Cold calling & talent acquisition activities
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Ensuring background and reference checks are completed
• Conducting benefit enrollment process
• Administering new employment assessments

Payroll and Benefits Administration

• Processing payroll, which includes ensuring vacation and sick time are tracked in the system

Record Maintenance

• Maintaining current HR files and databases
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Performing file audits to ensure that all required employee documentation is collected and maintained
• Performing payroll/benefit-related reconciliations
• Performing payroll and benefits audits and recommending any correction action