Telesales Executive

Total Exp: 7+ years 

Job Location: Ahmedabad - WFO

We are seeking a talented Lead UI/UX designer to join our team. As a Lead UI/UX designer, you will be responsible for creating intuitive and visually appealing designs that meet our clients' needs and enhance the user experience.

Responsibilities:

• As a Lead you will be responsible for leading a team and Designing and creating visually compelling websites that align with brand guidelines and objectives.
• Ensuring all designs are optimized for digital platforms and adhere to best practices for web and social media.
• Developing intuitive, usable, and engaging interactions and graphic designs for mobile.
• Prepare wire frame, mobile app design, web design & concept design
• Collaborating with cross-functional teams throughout the design process.
• Participating in the development process from definition, through design, build, test, release, and maintenance.
• Stay abreast of design trends and look for creative ideas and inspiration in parallel analogous worlds.
• Research and track advancements in mobile application design patterns.
• Break any design problem down into viable actionable chunks and solve them with clarity and precision.
• Staying in the loop and on top of the latest standards, changes, and trends in the mobile design field.

Requirements:

• Minimum 7 years experience as a UI/UX designer in IT Services with a strong portfolio showcasing design projects.
• Proficiency in wireframing tools.
• Up-to-date knowledge of design softwares, including Adobe Illustrator, Photoshop, and Figma.
• Familiarity with responsive design principles.
• Excellent communication and teamwork skills.
• Strong time-management abilities
• Kindly revert back if interested for the same and send me your updated resume and Portfolio.

Required Skills:

Externally facing Chat, Multilingual, Knowledge Base, Prompt Templates, Grounding

Experience Cloud -> CSS, LWC, Apex, JavaScript, Chat on the Experience Cloud Site (bots, Agent force)

Data Cloud -> As it relates to Agent Force, Search Retrievers, Data Library

Specific Use Cases:

Has worked on an Externally Facing MIAW Chat Bot that uses Agent Force AI to chat with the users.

Has used the Prompt Templates, Answer Questions with Knowledge, Flex Template

Has made external API calls from Agent Force Agent using Flow / Apex.

Join a workplace where innovation meets comfort. At our software company, we blend meaningful work with a flexible, growth-focused environment. Great people, supportive culture, and everything you need to thrive – all in one place

Job Description:

Should be from broking industry and should have experience in on field sales.

Key Responsibilities:

• Acquisition of Point of Sales Persons (POSPs) / Associates.
• Identify the needs of POSPs / Associates and suggest suitable insurance products and payout rates from different insurers.
• Provide joint call support to POSPs along with direct sales exposure.
• Achieve individual business targets aligned with POSP acquisition and activation goals.
• Manage customer relationships effectively.
• Impart product training to POSPs acquired.
• Stay updated with developments in:
• Insurance products and services
• Company policies and procedures
• Sales processes

Required Skills and Attributes:

• Logical and analytical approach to sales
• Strong convincing and persuasion skills
• Knowledge of Life, General, and Health Insurance products
• Relationship-oriented with high energy levels
• Client-centric mindset
• Analytical thinking with a solution-oriented approach

Qualification:

•            Graduate

Key Skills:

•            Good communication skills

•            Strong analytical skills

•            Customer orientation

Functional Area:

•            Sales

Job Description

What will you do at Skillovilla ?

• Learn & understand Skillovillas products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects.
• 
  

What do we need from you?

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy-driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• 
  

Academic Qualification : Any Graduation/ Post Graduation (completed and pursuing final year students).

Location : Bangalore (Work from Office)

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! https://www.happyfox.com/

We’re looking for a Senior Backend Engineer to join our engineering team to help build and maintain our growing list of products. You should have prior experience being responsible for building sufficiently complex features by yourself.

Responsibilities: 

• Implement product features by writing clean, robust, reusable code with tests
• Conduct peer reviews to keep the codebase a great environment to work on
• Collaborate with Product Managers, Designers and Engineers to deliver high-quality features
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• 5+ years of professional work experience
• Proficiency in backend programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency in writing highly performant and scalable code
• Experience in building REST APIs and a good understanding of best practices around building APIs
• Good communication skills with an ability to articulate your views
• Excellent analytical and problem-solving skills

• 4+ years of mobile software development (iOS & Android).
• Bachelor’s Degree in Computer Science, Engineering, or related field.
• Deep understanding and proficiency in building mobile apps from scratch using at least one mobile language (Swift, Java, Objective-C, etc.). Experience with multiple platforms is preferred.
• Desire and ability to expand expertise into additional mobile languages.
• Expertise in designing testable software and building large scale, complex applications.
• Self-motivated with strong problem-solving skills.
• Passionate about writing clean, well organized, and production-ready code.
• A portfolio of Apps or SDKs already built and in the App Store and Google Play.
• Desire to build a larger in-house team and manage a group of developers over time.
• Some management experience preferred.

We're looking for someone having 4-6 years of total work experience with strong managerial and leadership skills. The manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of web and mobile development projects, ensuring consistency with company strategy, commitments and goals.

**Responsibilities**

• Ensure that all projects are delivered on-time, within the scope and within budget.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Coordinate internal resources and customer team members for the flawless execution of projects.
• Lead the project scope definition and objectives ,involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation through appropriate forecasting.
• Keep your knowledge and the company’s products up to date with the latest web industry trends.
• Report problems and escalate to management as needed.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Plan and oversee the preparation and dissemination of project communications.
• Create learning opportunities for the team through training, conferences, hands-on training and mentorship in projects.
• Oversee recruitment of new team members when required.
• Maintain and develop relationships with existing customers and reach out to potential customers for new business.
• Establish and maintain relationships with third parties/vendors.
• Screen potential business deals by analyzing requirements, financials and market strategies.
• Track & monitor project cost as per the budget.

    **Skills**

• Must have project planning, project monitoring project management skills
• Must have Schedule Management, Project Budgeting, expense monitoring, Project reporting skills.
• Must have basic knowledge of Web, iOS and Android development technologies.
• Must have excellent client-facing and internal communication skills.
• Must have Customer communication on Project status & reports.
• Must have strong leadership and team management qualities.
• Must have strong management and organizational skills.
• Must have good analytical and troubleshooting skills with end-users / customers.
• Must have competitive intelligence.
• Must have experience in using tools like JIRA etc.
• Must have excellent verbal and written communication skills.
• Must be resourceful, innovative, self-motivated, and confident in high-stress situations.

Role/ Responsibilities

• Design APIs, DB, Queues, monitoring for micro services. 
• Writing, deploying and managing micro services. 
• Migrate existing components into distributed micro service architecture. 
• AWS Cloud / Google Cloud Platform (Manage Infrastructure). 
• API integration with 3rd parties. 
• Unit test cases, automation. 
• Database optimisation. 
• Design of highly concurrent backend architecture. 
• Handling high traffic data. 

Experience required: 

• Sound fundamentails in software design. 
• Must have worked on distributed and micro service architecture. 
• Sound fundamentals on scale/ performance/ memory optimisation. 
• Sound fundamentals of authentication, authorization, payment processes, data security. 
• Must have experience in Spring / Spring boot. 
• Good to have experience in Kafka / JMS / RabbitMQ / AWS Elastic queue. 
• Good to have experience in Junit / mockito unit test cases. 
• Good to have knowledge in Mysql (or any RDBMS).