Telesales Executive

Job Description – Admission Officer

About Aakash

Aakash Educational Services Limited (AESL) is a pioneer in India’s test preparation industry, with over 35 years of excellence in preparing students for competitive examinations such as NEET, JEE (Main & Advanced), school/board exams, and national-level scholarship programs including NTSE and Olympiads.

With 315+ branches across India, 6,000+ expert faculty, fully digitized classrooms, and a robust hybrid learning model, Aakash offers a student-centric learning environment focused on delivering consistent results. In 2023 alone, 122,000+ Aakash students qualified in NEET & JEE.

Aakash is proud to be recognized as a Great Place to Work for three consecutive years, reflecting our commitment to employee growth, collaboration, and a positive work culture.

Role Purpose

The Admission Officer is responsible for driving student enrolments through lead generation, counselling, and conversion by executing effective ATL & BTL marketing activities and delivering a superior customer experience.

Key Responsibilities

• Generate admissions through Above The Line (ATL) and Below The Line (BTL) marketing activities such as school seminars, open seminars, and residential outreach within the assigned territory
• Conduct school visits to build relationships with principals, coordinators, and school management for business development
• Counsel students and parents through centre visits and home visits, ensuring a positive experience and successful admission closure
• Identify and leverage business opportunities by networking with local tuition teachers and academic influencers
• Achieve assigned admission targets while adhering to internal processes, systems, and compliance guidelines

Required Skills & Competencies

• Strong customer handling skills with a calm, empathetic, and patient approach
• Effective sales, persuasion, and negotiation skills
• Excellent communication, presentation, and networking abilities
• Working knowledge of MS Office, email communication, and CRM/sales software
• Fluency in English and the regional language
• Willingness to travel extensively and confidence in public speaking

Desired Attitude

• High customer orientation
• Strong sense of ownership and accountability
• Result-oriented mindset
• Emotional intelligence and team collaboration skills

Qualifications

• Bachelor’s degree (mandatory)
• Preferred: B.Tech / MBA / Master’s in Psychology, Education, or related disciplines

Experience

• Prior experience in education counselling or career counselling preferred
• Experience in B2C sales across any industry will be an added advantage

Key Stakeholder Interactions

External:

• Students, Parents, Schools
• Partners and vendors for ATL & BTL activities

Internal:

• Branch academic and non-academic teams
• Regional Student Support Centre
• Regional Sales and Operations teams

About the Role :

 We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization.

Key Responsibilities:

·         Managing network infra with 24/7 support environment and provide 99% network up time 

·         Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks

·         Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless

·         Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration

·         Develop, test, and maintain Ansible for network automation.

·         Monitor network performance and implement improvements.

·         Troubleshoot and resolve advanced network issues.

·         Collaborate with cross-functional teams to ensure network reliability and security.

·         Mentor junior network engineers and provide technical guidance.

Maintain comprehensive network documentation and ensure compliance with industry standards.

Qualifications:

·         Bachelor’s degree in computer science, Information Technology, or a related field.

·         Extensive experience as a Network Engineer, with a focus on senior-level responsibilities.

·         Knowledge in Ansible for network automation.

·         Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF).

·         Experience with network hardware (e.g., routers, switches, firewalls).

·         Proficiency in Cisco Meraki configuration and management.

·         Expert-level knowledge of Palo Alto firewalls.

·         Strong problem-solving and communication skills.

·         Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable.

·         Experience with other automation tools (e.g., Terraform, Puppet).

Preferred Skills:

·         Experience with cloud networking (e.g., AWS, Azure).

·         Knowledge of network security best practices.

·         Knowledge in scripting languages (e.g., Python, Bash).

·         Experience with network monitoring tools (e.g., Nagios, SolarWinds).

·         Understanding of SDWAN (Software-Defined Networking) technologies.

·         Knowledge of containerization and orchestration (e.g., Docker, Kubernetes).

·         Experience with VPN and remote access solutions.

·         Familiarity with ITIL processes and frameworks.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Design and Develop OOTB and custom application on ServiceNow platform

with primary focus on HRSD development

 Responsible for design and architect of HRSD application like HR case

management, Enterprise On-boarding , HR integrations, Employee centre ,

HR taxonomy(etc.

 Work closely with the user experience and platform team to create and

enhance HRSD Employee portal and mobile application.

 The developer will be involved in developing and maintaining Processes on

ServiceNow platform and will need excellent knowledge of Service Portal

setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.

 Testing of new and existing functionality

 Documentation of new and existing process

 Training of end users

Experience and Skills

Required

 About 4-7 years of experience in developing application using ServiceNow

platform Development & administration )

 Expertise with ServiceNow Human Resource Service Delivery application

in the area of HR case management , HR lifecycle events(On-boarding ,

offboarding etc etc), Employee Centre.

 Extensive experience creating custom Widget using html, CSS, bootstrap ,

AngularJS etc

 Experience with Now mobile app.

 Experience in extensive cross-browser testing and support.

 Hands on ServiceNow integration experience using Web Service, SOAP

/REST.

 Practical experience of servicenow integration with ERP systems like Oracle

Cloud

 An appreciation of supporting production systems and end users.

 Passion to work in Enterprise Applications area.

 Exceptional problem-solving skills, strong analytical & debugging skills.

 Understanding of software development processes

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Nice to Have :

 ServiceNow certified HR Implementation Specialist

 Experience with other ServiceNow applications like ITSM , SAM, Now

Platform.

 Adherence to agile development methods like SCRUM

Creative Director Job Description

We are looking for a talented and motivated creative director to lead our company's creative department. The successful candidate must possess excellent leadership qualities, with the ability to maximize the talents of their team.

As the creative director, you will work closely with the graphic design and marketing department to deliver engaging content that meets the expectations of our customers. You should be extremely creative, and dedicated, and possess excellent written and verbal communication skills.

About the Company

We're Prographer and experts at offering Creative Marketing Solutions and Agency Services to a broad range of clients in a wide variety of markets. We have a presence in more than 15 countries worldwide and more than 250 cities in India.

We have a long-standing working relationship with organizations like Housing.com, MagicBricks, Livspace, Treebo, FabHotels, Swiggy, Zomato, Marriott, Radisson Blu, Lemon Tree, Flipkart, Amazon, Amazon Foods, Zostel, SaffronStays, GoStops, PepsiCo, Unacademy, and many others and are supported by a vast network of more than 1000 photographers and videographers.

Location: HSR Layout, Bangalore

Website: http://www.prographer.com/

Responsibilities:

Working with the brand team to produce new ideas for company branding, promotional campaigns, and marketing communications.

Evaluating trends, assessing new data, and keeping up-to-date with the latest marketing techniques.

Assisting clients in resolving issues by responding to questions in a timely and professional manner.

Creating and implementing tailored marketing plans based on individual client requirements.

Directing brainstorming meetings and creative sessions.

Shaping brand standards and creating procedures to ensure all products are brand appropriate.

Supervising the department's daily workflow, assigning project workloads, and monitoring deadlines and budgets.

Developing exceptional and well-crafted copy that meets clients’ requirements.

Requirements:

Bachelor’s degree in art, graphic design, marketing, communications, journalism, and other relevant fields.

A minimum of 5 years of digital experience, particularly with, but not limited to web, social, and emerging technologies.

A solid understanding of design, copy, and web practices.

Brilliant interpersonal and communication skills.

Have in-depth knowledge of brand development and multichannel marketing models.

Must be a creative and strategic thinker.

We are looking for a React Native developer interested in building high-performance mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.

• Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Android Studio, IntelliJ   
• We are only considering Pune-based candidates who can start immediately / within 30 days

Job Description:

We are looking for a Business Analyst with strong organizational and planning skills and a proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs.

Business Analyst Qualifications / Skills:

• Able to exercise independent judgment and take action on it.
• Excellent analytical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment.
• BE, MBA Preferable.

Responsibilities:

• Data analysis 
• Business Insights 
• Leadership 
• Influence 
• Strategy 
• Problem structuring 
• Project management

Company Overview

At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.

We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. 

Job Description : 

SAFe Certified Scrum Master 

We are looking for  scrum master  who will be working with multiple teams simultaneously, so a can-do attitude and the ability to handle several projects at once are essential qualities.

Roles & Responsibilities : 

Guiding the team on how to use Agile/Scrum practices and values while maintaining our culture and spirit

Facilitating Scrum meetings

Supporting the team through a servant leadership style

Working with the team and any external resources to help identify impediments and remove them

Facilitating communication with other teams as needed to address any cross-team dependencies

Monitoring progress against operational metrics

Working with the product owner to establish and review team-specific metrics designed to improve team performance (in addition to operational metrics)

Gaining a high-level understanding of the application(s) to the extent useful in serving other scrum master responsibilities

Participating with the product owner and business analyst in discussions around strategic planning, including vision, goals, and road maps

Ensuring that the team has the resources (i.e., people and tools) necessary for success

Organizing Agile/Scrum training workshops as needed

Attending the weekly scrum master "Scrum of Scrums" to report on team activities

Providing traditional project management support for projects as needed

Core strengths :

3–5 years of experience as a scrum master; CSM®️ certification is a must

A strong desire to help the team succeed and do what is necessary to make it happen

Ability to work on multiple Scrum teams concurrently (usually no more than two)

Experience working independently, as well as in a team-oriented collaborative environment

Strong, clear communication skills (written, verbal, and presentation)

Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities

Persuasive, adaptable, encouraging, and motivating

An independent learner and self-starter

An eye for detail but able to see the big picture

Contribution to the Creation of Healthy work culture.

Job Location : Pune (Preferred)/Remote

Work Timings : 02 : 30 pm – 11.30 pm / 06:00 am – 03:00 am

About Toyota Connected

If you want to change the way the world works, transform the automotive industry and positively impact others on a global scale, then Toyota Connected is the right place for you! Within our collaborative, fast-paced environment we focus on continual improvement and work in a highly iterative way to deliver exceptional value in the form of connected products and services that wow and delight our customers and the world around us.

About the Team

Toyota Connected India is hiring talented engineers at Chennai to use Deep Learning, Computer vision, Big data, high performance cloud-based services and other cutting-edge technologies to transform the customer experience with their vehicle. Come help us re-imagine what mobility can be today and for years to come!

Job Description

The Toyota Connected team is looking for a Senior ML Engineer (Computer Vision) to be a part of a highly talented engineering team to help create new products and services from the ground up for the next generation connected vehicles. We are looking for team members that are required to be creative in solving problems, excited to work in new technology areas and be ready to wear multiple hats to get things done in a highly energized, fast-paced, innovative and collaborative startup environment.

What you will do

• Develop solutions using Machine Learning/Deep Learning and other advanced technologies to solve a variety of problems

• Develop image analysis algorithms and deep learning architectures to solve Computer vision related problems.

• Implement cutting edge machine learning techniques in image classification, object detection, semantic segmentation, sequence modeling, etc. using frameworks such as OpenCV, TensorFlow and Pytorch.

• Translate user stories and business requirements to technical solutions by building quick prototypes or proof of concepts with several business and technical stakeholder groups in both internal and external organizations

• Partner with leaders in the area and have insights to select off the shelf components vs building from the scratch

• Convert the proof of concepts to production-grade solutions that can scale for hundreds of thousands of users

• Be hands-on where required and lead from the front in following best practices in development and CI/CD methods

• Own delivery of features from top to bottom, from concept to code to production

• Develop tools and libraries that will enable rapid and scalable development in the future

You are a successful candidate if

• You are smart and can demonstrate it

• You have 8+ years of experience as software engineer with minimum 3 years hands-on experience delivering products or solutions that utilized Computer Vision

• Strong experience in deploying solutions to production, with hands-on experience in any public cloud environment (AWS, GCP or Azure)

• Excellent proficiency in Open CV or related computer vision frameworks and libraries

• Mathematical understanding of a variety of statistical learning algorithms (Reinforcement Learning, Supervised/Unsupervised, Graphical Models)

• Expertise in a variety of Deep Learning architectures including Residual Networks, RNN/CNN, Transformer, and Transfer Learning. And experience in delivering value using these in real production environments for real customers

• You have deep proficiency in Python and at least one other major programming language (C++, Java, Golang)

• You are very fluent in one or more ML tools/libraries like Tensorflow, Pytorch, Caffe, and/or Theano and have solved several real-life problems using these

• We think the knowledge acquired earning a degree in Computer Science or Math would be of great value in this position, but if you're smart and have the experience that backs up your abilities, for us, talent trumps degree every time

What is in it for you? 

• Top of the line compensation!

• You'll be treated like the professional we know you are and left to manage your own time and work load.

• Yearly gym membership reimbursement. & Free catered lunches. 

• No dress code! We trust you are responsible enough to choose what’s appropriate to wear for the day.

• Opportunity to build products that improves the safety and convenience of millions of customers. 
Our Core Values

• Empathetic: We begin making decisions by looking at the world from the perspective of our customers, teammates, and partners.
• Passionate: We are here to build something great, not just for the money. We are always looking to improve the experience of our millions of customers
• Innovative: We experiment with ideas to get to the best solution. Any constraint is a challenge, and we love looking for creative ways to solve them.
• Collaborative: When it comes to people, we think the whole is greater than its parts and that everyone has a role to play in the success!
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