Enterprise Sales - SaaS Property Technology

Job Description : 

Responsibilities:

• Develop and maintain automated test scripts using Cypress for web applications.

• Conduct API testing using Postman to ensure the functionality, reliability, and performance of APIs. 

• Collaborate with developers and other stakeholders to identify and resolve defects and issues. 

• Create and execute test plans and test cases for both frontend and backend systems. 

• Design and implement automation frameworks to enhance test coverage and efficiency. 

• Perform load and stress testing to identify performance bottlenecks.

• Analyze and interpret test results, providing detailed reports and recommendations. 

• Stay up-to-date with industry trends and best practices in automation testing.

Requirements:

• Proven experience in automation testing with Cypress.

• Strong knowledge of API testing tools such as Postman.

• Proficiency in scripting languages like JavaScript or Python.

• Familiarity with software QA methodologies, tools, and processes.

• Experience with continuous integration tools like Jenkins.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills

Must Have:

  Automation, Cypress, API, Strong Java or .Net coding, Sql

The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )

About

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

The Engineering Challenge

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.

Purpose of Role :

- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.

CANDIDATE PROFILE :

- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.

We are looking for someone who:

- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.

- Identify & deliver appropriate analytics solutions

- Experienced in Analytics team management

Essential Duties and Responsibilities :

- Responsible for delivering high quality analytical and value added services

- Responsible for automating insights and proactive actions on them to mitigate collection Risk.

- Work closely with the internal team members to deliver the solution

- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution

- Use analysis and customer insights to develop value propositions for customers

- Maintain and enhance the suite of suitable analytics products.

- Actively seek to share knowledge within the team

- Share findings with peers from other teams and management where required

- Actively contribute to setting best practice processes.

Knowledge, Experience and Qualifications :

Knowledge :

- Good understanding of collection analytics preferably in Retail lending industry.

- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends

- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.

- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.

- Understanding of decisioning and portfolio management in banking and financial services would be added advantage

- Understanding of credit bureau would be an added advantage

Experience :

- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.

- Experience on working on Collection analytics is must

- Experience on handling large data volumes using data analysis tools and generating good data insights

- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences

- Excellent communication, presentation and writing skills Strong interpersonal skills

- Motivated to meet and exceed stretch targets

- Ability to make the right judgments in the face of complexity and uncertainty

- Excellent relationship and networking skills across our different business and geographies

Qualifications :

- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

MERN Stack Devolper:-

Job Description: -**

Full Stack Developer will work closely with cross-team to discover effective and elegant solutions to complex problems.

Excellent knowledge of HTML, CSS, Material-UI and Responsive.

Strong concepts of Javascript, ReactJs, NextJS.

Should have Excellent Experience of Node.js.

In-Depth knowledge of Express Js, JavaScript,

Should have experience in MongoDB, GraphQL, and any graph Database

Experience working with REST APIs.

Good Knowledge of AWS – Beanstalk, EC2, S3, Lambda, Cloud Watch.

Good Knowledge of JSON, API, and JWT.

Good Knowledge of Firebase – Authentication, Firestore, Realtime DB, Hosting.

·Good understanding of/experience with CI tools (Jenkins, Github Actions) and testing frameworks

Good to have Agile Continuous Deployment experience.

Ability and willingness to manage multiple projects/tasks.

Great collaborator who takes initiative, asks questions, explains themselves clearly, and are open to feedback

Ability to Identify and fix production and non-production application issues as a part of the deployment.

Should have completed B. Tech and 2+ years of experience in IT department

Understanding accessibility and security compliance (Depending on the specific project)

User authentication and authorization between multiple systems, servers, and environments.

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application.

Good communication and language skills.

Strong focus on performance optimizations, caching, and scalability.

Ability to deal well with ambiguous/undefined problems; ability to think abstractly.

No salary bar for a good candidate

Job Title: Field Network Engineer Department

Location: IT department | IT department | Siddipet, Medak, Sangareddy, Vikarabad, Rangareddy, Narayanpet, Mahabubnagar, Wanaparthy, Nagarkurnool, Jogulamba, Gadwal, Medchal, Malkajgiri, and Hyderabad.

Reports to: Senior Network Engineer

Days/Hours of work: 9 Hrs (Monday to Saturday)

Salary Range: 2.52 LPA to 2.76 LPA

Requirement Bike and Driving License (Compulsory)

Summary of Position: - 1. Resolve, repair and install fiber optics systems and ensure that they work properly

2. Examine and replace faulty and old fiber optic cables and take care of fiber splicing and rectify fiber optic problem areas

3. Installation of Cisco router and switches

4. Installation of OLT and ONT devices

5. Cabling of Fibre optics cable.

Primary Responsibilities

• Cisco(Router & Switch)
• Network Devices (OLT & ONT)
• LAN and WAN experience
• Fiber Optics Cabling

Personal Specification

Any Graduate

Experience 0-1 year

Product Knowledge: Cisco, Router, Cisco Switch, Fiber Cable

Competencies 

Language Hindi and English (Written and Oral).

Are you an experienced full-stack developer with a passion for PHP and CMS? Are you looking for a new challenge in Kolkata? If so, we have the perfect opportunity for you!

Our company is seeking a highly skilled and motivated full-stack backend developer to join our team in Kolkata. As a backend developer, you will be responsible for developing and maintaining different client's web applications, ensuring their performance, security, and scalability.

Requirements:

• Minimum of 5 years of experience in PHP development and CMS(WP, Shopify, Webflow)
• Experience with Laravel, Symfony, or CodeIgniter frameworks
• Proficiency in MySQL, PostgreSQL, or other relational databases
• Experience with front-end technologies such as HTML, CSS, and JavaScript
• Familiarity with server administration and hosting environments
• Excellent problem-solving skills and ability to work in a team environment
• Good communication skills in English
• 
  

Responsibilities:

• Develop, test, and maintain our web applications using PHP and CMS frameworks
• Collaborate with the team to design and implement new features and enhancements
• Troubleshoot and debug any issues that arise with the applications
• Ensure the performance, security, and scalability of the applications
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Create and maintain database schemas that represent and support business processes
• 
  

Education and Experience:

• Bachelor's degree in Computer Science or a related field
• Minimum of 5 years of experience in PHP and CMS development
• 
  

Location:

The position is based in Kolkata, and the candidate must be able to work from our office.

We offer a competitive salary package, based on the candidate's experience and skill set. If you are passionate about PHP and CMS development and are looking for a challenging new opportunity in Kolkata, we encourage you to apply for this position. We look forward to hearing from you!

Greetings from Samunnati !

We are looking to hire UI developer for our growing organization.

Location: Bangalore 

Role and Responsibilities

• Making technology work for small holder farmers is the primary function of this team, the individual joining this team should be self-driven towards creating impact.
• A keen listener and has a pro-active approach to problem solving.
• Should understand the role of digital transformation in a company’s journey.
• An individual who follows technological advancements closely and thinks of new and innovative use cases that such technology can solve.
• Having previous experience in product management and/or platform development projects is a plus.
• Knowledge of software development life cycle and software configuration management tools preferred.
• The candidate should demonstrate high bias-for-action and should drive results that matter to the function and to the entire organisation.
• Build from ground up, a scalable server infrastructure and client applications.
• Design, develop and deploy features and consume APIs with high quality standards.
• Manage the infrastructure hosted in the cloud.
• Contribute significantly in reviewing code, design & test-cases authored by peers.

Qualifications and Education Requirements

• 3-5 years experience of design and development experience building scalable & distributed systems.
• Bachelor’s or Master’s degree in Engineering from reputed institutes.

SKILLS

• Agile Project Management
• Software Development Life Cycle and Software Configuration Management
• Excellent coding, debugging skills.
• Hands-on experience on the following tech stacks:
  ReactJs, NodeJs, TypeScript, PostgresSQL/MongoDB, Nginx, Pm2, Redis, Bootstrap, CSS
• Knowledge of Microservices and REST APIs.
• Must have: Experience with managing server infra in hybrid cloud AWS & GCP.
• Must Have: Very good understanding of OOPS and design patterns.
• Nice to have: Hands-on-experience with analytics using ELK stack/ Mixpanel

Interested and suitable candidates can apply for the above post.

Samunnati is an Equal Employment Opportunity Employer. Our ambition is to build the best team – one that is representative and inclusive of the diverse talent and the communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

About Samunnati:

Samunnati is an agri ecosystem enabler with a vision to “Make Markets Work for Smallholder Farmers”. Founded by Mr. Anil Kumar SG - an seasoned banker and a passionate entrepreneur (ex-ICICI Bank and IFMR) in 2014, Samunnati is backed by marquee equity investors viz. Elevar Equity, Accel, responsibility AG and Nuveen. Samunnati works on a specific AMLA framework - Aggregation, Market Linkage, and Advisory services, which facilitates market access through financial and non-financial solutions that enable the enterprises and associated value chains operate at a higher equilibrium, thereby creating value for all stakeholders.

Check out to career page for more interesting and exciting job opportunities within Samunnati the great place to work organization.

https://careers.samunnati.com/