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Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms
- Strategizing & executing to improve Key Retention Metrics i.e Repeat Rate, % of Repeat Revenue, Revenue Per Customer, etc.
- Analyzing Regular Customer Cohort Performance, both on a product & company level.
- Developing the product subscription business on the website.
- Build retention marketing campaigns based on customer segmentation.
- Drive User Engagement in Lower Funnels using user engagement platforms
- Build the Customer Loyalty Programme for the brand.
- Creating Email & Marketing Strategy to increase repeat rate & overall basket size.
- Profiling Key Customer Groups Regularly
- Conducting Survey & Research to better understand Repeat Customer Behaviour & Habits
- Analyze and track performance - activation, engagement, retention and churn data analyzing experience is required.
Position: IT Trainer
Responsibilities:
- -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
- -Motivate students and ensure quality training delivery.
- -Strong verbal and written communication skills.
Requirements:
- Bachelor's/Master's in CS/IT or related fields.
- Proficiency in programming languages.
- Course/certification in IT preferred.
- Freshers and experienced with good communication and technical skills welcome.
Details:
- Full-time, Permanent
- Salary: ₹10,000 - ₹15,000/month (Negotiable)
- Training provided.
Join us for an innovative journey!
Job Brief:
We are looking to hire a young and enthusiastic professional who is willing to work across different areas to support a very fast-growing business. The individual should be able to engage across diverse cultures. The individual should possess good knowledge of marketing & sales, business development, market intelligence and supply chain. The individual should be acquainted with working in the service industry, understanding / knowledge of data centers is preferred.
Minimum Qualifications & Skills:
•MBA or equivalent must
•Engineering degree must
•Work experience of minimum 2-3 years
•Work experience or knowledge of mission critical
•Excellent communication, interpersonal skills, and a team player
•Experience working in global environment preferred.
•Expert in IT skills (Microsoft tools) and adept in power point presentations.
About us:
Bureau Veritas Primary Integration (BVPI) is a global leader in data center consulting services and is part of the Bureau Veritas Group, focusing on mission-critical data center facilities planning, construction, and operation. We are partners to the world’s most renowned hyper-scale, co-location, technology, financial and telecommunications companies, building, operating, or occupying data centers around the globe.
With high-quality service delivery commitment, we build trust by helping clients meet challenges, thus helping in Shaping a World of Trust. www.bvpi.com
Key Responsibilities:
•Strategic sales & business development support
oSupport regional business teams with bid management process to meet sales target for thecompany.
oReview opportunity pipelines and provide market intelligence to business teams
oReview and track competitor movements
oCRM tool management
•P2P process management & coordination
oWork with project teams to understand requirements and co-ordinate within the network(across 140 countries) to source resources for the project. Management of end-to-end process.
oSupport in identifying external strategic partners and onboard within business. Managementof end-to-end process.
•Finance support & management
oSupport business controller with invoice management
oProvide assistance in tracking business KPI’s
•Any other tasks assigned by management from time to time
Minimum of 8 years of experience of which, 4 years should be of applied data mining
experience in disciplines such as Call Centre Metrics.
Strong experience in advanced statistics and analytics including segmentation, modelling, regression, forecasting etc.
Experience with leading and managing large teams.
Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.
Demonstrated experience with Business Intelligence/Data Mining tools to work with
data, investigate anomalies, construct data sets, and build models.
Critical to share details on projects undertaken (preferably on telecom industry)
specifically through analysis from CRM.
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
What you will do:
- Team Building
- Monitoring/ Managing team productivity and efficiency
- Networking with relevant stakeholders
- Franchise Building
- Handling P&L
Desired Candidate Profile
What you must have:- 6+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing large teams
- Ability to handle and deliver in challenging environments
About the Company
TSS is a fast-growing company incorporated in 2008
TSS is a solution provider for the financial industry, with clients in India, South Africa and USA
TSS is also known for creating effective products which help in getting complete control of the back office and middle office related functions. Our clients are typically banks, stockbrokers, stock exchanges and hedge funds.
Company Website: http://www.trackwizz.com/">www.trackwizz.com
Job Description of Associate Automation Test Engineer-Mumbai
Roles & Responsibility:
· Developing a test suite that creates confidence in delivery. E.g., covering the scenarios which are critical to business, covering all aspects.
· Data Creation with product knowledge and writing effective test cases with the test data created.
· Re & Regression Testing on Modified build.
· Responsible for the company's automated test management and the integration or connection to other tools in the development lifecycle.
· Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using Selenium WebDriver.
· Work with development and engineering teams to provide a consensus-based development lifecycle solution that is scalable, adaptable, and in synchronization with ever-changing business needs.
· Work with the product development team to ensure that products meet high standards of quality, performance, security, and reliability.
· Optimization of development lifecycle approaches through an understanding of evolving business needs and technology capabilities.
· Build employee knowledge and skills in specific areas of expertise around test management tools and processes.
· Participate in troubleshooting and triaging of issues with different teams specific to automation scripts to drive towards root cause identification and resolution.
· Document, track, and escalate issues as appropriate, using support tools/means. (Google sheets, Freshdesk and Jira)
· Follow up with QAE if any logged defect is open for a longer duration.
· Review test cases periodically to update and remove obsolete test cases.
Required Technical and Professional Skills:
· Strong passion for testing and quality.
· Good knowledge of programming languages (preferably C#).
· Strong Knowledge of Automation Testing skills Selenium Web driver.
· Hands-on, on automating a web page with Relative Xpaths.
· Knowledge of Page Object Model.
· Knowledge of API Testing.
· Good understanding of all phases of SDLC, including system analysis, design, coding, test automation framework, debugging, and documentation.
· Understanding of Agile methodologies.
· Knowledge of Source Code Management tools like TFS and Git.
· Good problem solving, Analytical, and troubleshooting skills.
· Knowledge of SQL Queries.
· Knowledge of Bug tracking tool e.g. JIRA.
· Strong passion for continuous learning.
· Hands-on Excel/Word experience is required.
- To prospect new clients by fixing appointments, presenting company credentials, taking briefs, developing proposals.
- Researching markets to identify opportunities for events.
- Conceptualization of new ideas/themes on client requirement
- Designing Project Presentation for client pitching (in coordination with CS Manager)
- Developing Project Quotations in sync with the Production manager
- Coordination with the creative team for creative development for proposed or ongoing projects. Further achieving client approvals on it.
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