Sr. Executive - Business Development

A BIT ABOUT US

Appknox is a leading mobile application security platform that helps enterprises automate security testing across their mobile apps, APIs, and DevSecOps pipelines. Trusted by global banks, fintechs, and government agencies, we enable secure mobile experiences with speed and confidence.

About the Role:

We're looking for a Jr. Technical Support Engineer to join our global support team and provide world-class assistance to customers in the US time zones from 8pm to 5am IST. You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams.

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during US business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station. 

Good to have skills:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Compensation

• As per Industry Standards

Interview Process:

• Application- Submit your resume and complete your application via our job portal.
• Screening-We’ll review your background and fit—typically invite you on cutshort for a Profile Evaluation call (15 mins)
• Assignment Round- You'll receive a real-world take-home task to complete within 48 hours.
• Panel Interview- Meet with a cross-functional interview panel to assess technical skills, problem-solving, and collaboration.
• Stakeholder Interview- A focused discussion with the Director to evaluate strategic alignment and high-level fit.
• HR Round- Final chat to discuss cultural fit, compensation, notice period, and next steps.

Personality Traits We Admir:

• A confident and dynamic working persona, which can bring fun to the team, and a sense of humour, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follow timelines and absolute commitment to deadlines.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to train and develop our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first-hand.

Company's vision

Company is building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are

highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.

Candidate's role in company's Journey

The strength of company's engineering team is core to realising our vision. In this role, you will first and foremost be a technical leader but also have strong people leadership skills. You will be responsible for leading the engineering team to do their best work and empowering them to take on the challenges at the heart of what we are building. Your breadth and depth of experience will be important to shape the technology roadmap and solutions. You will work closely with the founders to help shape the strategy to deliver on our vision.

Responsibilities :

• Make hands-on contributions to product development via technical design and coding - all leaders at savage play a hands-on role.
• Nurture a team of talented engineers into a team of high performing, skilled software engineers.
• Find and hire top talent for your team as per the requirements of the business
• Work closely with the team to architect and develop the best technical design and approach to solve complex problems
• Take accountability of the overall health of the products you build and predictability of the deliverables of your team
• Develop the long-term strategy for your systems, while aligning them to the goals of the organization and translate that into an achievable road map.
• Manage and execute against project plans and delivery commitments.

What is the company looking for:

You are excited about building the business from grounds-up while defining and cultivating a product-oriented engineering culture. You are customer obsessed, love problem-solving, roll

up your sleeves and dive deep, collect data to make well-informed decisions, but use sound judgment in the face of insufficient data. You constantly challenge the status quo to drive innovation for impact. This is a hands-on role, and you will be leading by example, as opposed to via instructions.

Experience:

• 6-10 years of industry experience - experience in Mobile Engineering (Android/iOS) and consumer products is a must
• Have played a Tech Lead role in a high-growth startup or medium-sized product-focused tech company
• Demonstrated track-record of delivering well-engineered products with modern technologies
• Experience building full-stack applications with hands-on experience in the combination of programming languages: Java, Kotlin, JavaScript, Ruby, PHP, etc.
• Strong expertise on one or more SQL/NO-SQL databases (MySQL, Mongo, Postgres, etc.)
• Exposure to multiple cutting edge open-source frameworks required to build microservices architecture (API Management and Testing, Messaging - Kafka, SQS,
• RabbitMQ, etc. Monitoring - NewRelic, ELK, etc. Container orchestration. ).
• Experience building, deployment and maintaining high scale applications on public cloud (AWS, GCP, Azure)
• Expertise in agile software development processes, continuous integration, test automation and tools like Confluence, Git, Jenkins, and Jira.

Location : Bengaluru

Experience: 2 - 4 yrs

Semaai is an Agritech startup backed by the top International VCs. We are on a mission to uplift the livelihood and income of 55 million farmers in Indonesia through a highly trusted network of MSMEs(Toko Tanis) and farmer groups.

Agriculture in Indonesia is one of the biggest untapped opportunities in Asia as it is a $100 Billion economy but one of the least digitised sectors even though the country has the fourth-highest mobile user base in the world. We aim to be the first full-stack upstream solution for farmers and Agri SMEs with a focus on inputs, advisories, and Agri finance.

We are building the Engineering Founding Team @Semaai, and looking for members who are enthusiastic, and love a high level of autonomy.

Milestones:

• Launched our first product (Agriculture Input Products Marketplace) in August’21 in 3 weeks
• Onboarded most of the Central Java distributors on our marketplace
• 20% WOW growth in revenue
• 20% WOW growth of active user base

Link to our product:

• Mobile: https://play.google.com/store/apps/details?id=com.semaai.toko

Who we are:

Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.

We might be a right fit if you:

• Have 2-4 yrs of experience in Android development
• More than 1 year experience in Kotlin
• Sufficient experience in Problem solving
• Experience and knowledge of MVVM architecture
• Experience with Android UI themes, styles, and attributes
• Understand the Data Structures
• Startup experience is a plus plus

Why should you join:

• We believe increasing the income of farmers and MSMEs will speed up their upward social mobility
• We want to build products that create a positive impact on this truly underserved segment.
• End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
• Bias towards action — we launch betas and prototypes as early as we can. This helps ensure that we’re building what users want.
• Inclusive culture — a core part of our culture is our commitment to building an actively inclusive work environment that makes Semaai an excellent home for everyone.

**We look forward to working with people who have similar beliefs and goals.

What you’ll do:

• Dedication to keeping the highest quality, maintainability, and flexibility in code by strictly adhering to best practices and guidelines
• Architect and build projects using Kotlin for Android
• Take all Android technical decisions on high level and low level design
• Ensure the best possible performance, quality, and responsiveness of the application
• Work with other teams to solve technical problems
• Work with the founders, user research, and product design to understand users and address their needs.
• Collaborate with other developers to set best practices, and standards for development across the organization and help shape a culture of technology-first product building.

Interview Process:

After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.

REQUIRED SKILLS:

• 8+ years experience in web application development and architecture.
• ·Extensive experience using open source software libraries
• Strong experience in at least one MVC architecture or application of the pattern
• Solid hands on experience with Java
• Strong experience with SQL ( Oracle, MySQL, Postgres)
• Strong experience in Data Structures & Algorithms
• ·Must have built end to end continuous integration and deployment infrastructure for micro services
• Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery
• Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required.
• Self-starter that is results focused with the ability to work independently and in teams.
•  

GOOD TO HAVE:

• Prior experience building modular, common and scalable services
• Experience using chef, puppet or other deployment automation tools
• Experience working within a distributed engineering team including offshore
• Bonus points if you have contributed to an open source project
• Familiarity and experience with agile (scrum) development process
• Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity

Why you should join us

- You will join the mission to create positive impact on millions of peoples lives

- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)

- You get to work in an accelerated learning environment

What you will do

- You will provide deep technical expertise to your team in building future ready systems.

- You will help develop a robust roadmap for ensuring operational excellence

- You will setup infrastructure on AWS that will be represented as code

- You will work on several automation projects that provide great developer experience

- You will setup secure, fault tolerant, reliable and performant systems

- You will establish clean and optimised coding standards for your team that are well documented

- You will set up systems in a way that are easy to maintain and provide a great developer experience

- You will actively mentor and participate in knowledge sharing forums

- You will work in an exciting startup environment where you can be ambitious and try new things :)

You should apply if

- You have a strong foundation in Computer Science concepts and programming fundamentals

- You have been working on cloud infrastructure setup, especially on AWS since 8+ years

- You have set up and maintained reliable systems that operate at high scale

- You have experience in hardening and securing cloud infrastructures

- You have a solid understanding of computer networking, network security and CDNs

- Extensive experience in AWS, Kubernetes and optionally Terraform

- Experience in building automation tools for code build and deployment (preferably in JS)

- You understand the hustle of a startup and are good with handling ambiguity

- You are curious, a quick learner and someone who loves to experiment

- You insist on highest standards of quality, maintainability and performance

- You work well in a team to enhance your impact

• Setting up the brand bible for various products and audiences
• Making sure that the brand is consistent across various platforms
• Setting up brand guidelines to be followed for communication, social media, merchandise, product and other assets of the company
• Plan, lead and execute the projects required to boost our brand presence
• Collaborate with Creative Team, Growth Team & others for execution of projects
• Partner with creative agencies, research and media partners to create integrated marketing plans
• Taking up initiatives to position our brand
• Strategize, develop and execute marketing interventions at FamPay
• Develop accurate projects priorities, schedules and execution of Mass marketing campaigns.

• 4 - 7 years total experience
• Worked with a B2C tech startup in Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term
• Extremely empathetic towards understanding of the user groups: Teenagers and their parents
• Should be excited about building a brand for teenagers
• Up to date with recent trends and social media
• Good understanding of business dynamics in India
• Proactive personality and self-driven
• Takes ownership and has whatever it takes attitude
• Excited to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Enthusiastic about early stage start-ups

• At least 4 years of experience programming in Python.
• Develop application code and modules for business and technical requirements.
• Tune up design for maintainability, scalability and efficiency.
• Resolve and troubleshoot problems and complex issues.
• Perform unit tests and fix bugs.
• Integrate best qualitative practices in design and development aspects of programs.
• Ability to mentor subordinates.
• Excellent communication skills.

About the Company :
Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/

Perks of joining our Company :

• Rockstar Coworkers
• Friendly & Energetic Environment
• 21 paid leaves
• Reward Employees with Experiences
• Free Food & Coffee
• Team Outings from time to time
• Work From Home Option Available
• Treat all employees as equals

Tech Stacks used  by us : 

Frontend : VueJs 

Backend : NodeJs

Key skills: VueJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.

Responsibilities:

• Participation in Company's product and implementation as a Frontend developer.
• Build the front-end for our mobile and web products
• Convert wireframes into working UI interfaces
• Write REST calls to interact with our back-end API
• Participation in research activities.
• Build reusable code and libraries for future use
  
  

Requirements:

• Keen design eye to translate wire frames into pixel perfect web pages
• Excellent JSON/DOM manipulation skills
• Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
• Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
• Experience in building Scalable Apps
• Experience with third- party libraries, social media integration and APIs.
• Work on building product from scratch and improving application performance.
• Should understand and have knowledge on the application security practices/vulnerabilities
• Understands Web Products and understand Performance of the application.
• Linux and Unix Skills
• Hands on experience in collecting and analyzing/improving Application analytics
• Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of code versioning tools, such as Git / SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX

Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.

Kindly apply if interested.