11+ Help desk Jobs in Kolkata | Help desk Job openings in Kolkata
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Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Java
Spring Boot🚀 Hiring: Java Developer at Deqode
⭐ Experience: 4+ Years
📍 Location: Indore, Pune, Mumbai, Nagpur, Noida, Kolkata, Bangalore,Chennai
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Requirements
✅ Strong proficiency in Java (Java 8/11/17)
✅ Experience with Spring / Spring Boot
✅ Knowledge of REST APIs, Microservices architecture
✅ Familiarity with SQL/NoSQL databases
✅ Understanding of Git, CI/CD pipelines
✅ Problem-solving skills and attention to detail
EXCELLENT OPENING FOR USA ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 7:30 PM - 5:00 AM (Night Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Pickup & Drop or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team
JOB DETAILS
Job Title: Call Associate Executive required For US Energy Sales Process | Night Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema
( call & whatsapp )
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBJob Description
Design and implementation of low-latency, high-availability, and performant applications
Implementation of security and data protection
Understanding of performance testing and optimization techniques
Requirements
Binding of UI elements to JavaScript object models
Creating RESTful services with Node.js
MERN stack developer must have proven experience in front & back-end development
Work in a cross-functional team to deliver a complete user experience
Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
Create Unit and Integration tests to ensure the quality of code
Be responsive to change requests and feature requests
Write code that is cross-platform and cross-device compatible
MERN fullstack developer must have the ability to wear many hats and learn new technologies quickly
For MERN stack developer job, candidate must have good Knowledge of Node Debugging
Understanding & proficiency in REST APIs.
MERN stack developer should know Git Repository and Jira.
Integration of data storage solutions [RDBMS, NoSQL DB]
This is a key position and high potential for key position in a growing company in its expansion.
Highly demanding and multi-tasking ability skillset required.
Adobe IllustratorJob Location: Kolkata
Job Description:-
- Develop design solutions for various platforms
- Establish consistent brand and creative designs.
- Communicate ideas with project managers using mock-ups and look books Collect feedback from project managers and adjust the approach to cater to criteria
- Build sitemaps, wireframes and prototypes to outline structure.
Requirements:-
- Bachelor's degree/PG in user experience, design or related field
- 1 to 4 years of experience with UI/UX designing.
- Strong communication, design and creative thinking skills
- Experience with Figma/Adobe XD, Photoshop, Illustrator etc
- Knowledge of CSS is a plus
Regards,
Team Merito
A leading industrial IoT enabler, offering a full suite of l
Java
JavascriptReact.jsAngular (2+)AngularJS (1.x)Candidates with max 30 days NP will be considered.
Key Responsibilities:
We are looking for an experienced talented Java developer who wants to be a part to build world class product. The main part of the job will consist in the development of cloud based applications using Microservice platform using Java, sprint boot. You must have a strong and demonstrated aptitude for technology having hands-on experience. Your technical responsibilities will span the domains of application development and application support.
The successful candidate will possess the following competencies:
- Experience: Minimum 2 years’ experience required
- Experience with developing application using Java and Java EE, Spring, Spring MVC and spring boot.
- Experience with user interface development using languages such as, CSS, HTML/HTML5, JavaScript framework like React js, Angular Js
- Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
- Experience with messaging products like RabbitMQ, ActiveMQ
- Experience with distributed processing framework like Apache Flink, Apache Spark a plus
- Experience with NoSQL database a plus.
- Experience with developing mobile optimized websites and apps
- Experience with development tools like Eclipse, Git, Gradle, Sonar, Jenkins, Jira etc.
- Strong analytical, communication and team collaboration skills
- Experience in agile and SCRUM methodologies
- Experience in developing applications for transportation and logistics industry a plus.
Required Level of Education:
Masters’ or bachelor’s degree in Computer Science, MIS, or Engineering
.NET- Strong professional experience in programming primarily around C#, SQL Server.
- Focus on MVC, Jquery.
- Strong experience in Design Patterns, Multithreading, OOPS concept.
- Strong debugging skills.
- Strong database programming skills.
- Experience with JavaScript, jQuery, and other related front-end web technologies.
- Should have strong HTML, CSS & UI Development knowledge.
- Passionate about building high-quality systems with software implementation best practices.
- Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory).
- Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core.
Google AnalyticsWe are looking for someone well versed in aspects of digital marketing (SEO, SEM, Google Ads, Social Media Ads, Lead Generation, Email Marketing, Content Creation and Marketing, B2B Strategies). We are looking for the next member of our marketing department: an ambitious individual with industry-expertise. We are an organization that weighs in more on the individual's actual skill set.
Essential responsibilities
- Generate business for our website designing and digital marketing venture
- Lead generation and nurturing
- SEO activities to ensure business visibility
- Social media management
- Device and deploy an effective marketing strategy which contributes to achieving the organization’s goals
- Customer relationship management
- Liaise with the development team for client projects
- Other marketing activities as a part of high end marketing strategy of the organisation
- Periodic progress report for evaluation and analysis
Perks & Benefits
- PF & ESI facility
- Pick up and drop available for all employee
- On-time salary
- 5 days a week, Saturday, Sunday fixed off
- Hike and appraisal
- Scopes of growth
Qualification & Eligibility
- Graduation in any stream (A marketing and management degree would be a plus)
- Proficiency in English (Required)
- At least 1 year of experience in Digital Marketing
- A data driven person with strong marketing skills (Preferred)
- Positive and resilient attitude with some negotiation skills (Required)
About Company
We provide innovative IT and IT-enabled services to our clients across the globe. Anupam Technologies as a dedicated team caters to the strategic marketing & branding needs of various industries. Our innovative business processes ensure that our partners stand apart in the field of brand marketing and lead generation.
Artificial Learning Systems is a Deep Learning company
Python
Django
C
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