11+ Help desk Jobs in Kolkata | Help desk Job openings in Kolkata
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Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Hello Candidate,
Hope you're doing well!
We have an exciting opening for the Field Sales Executive role at Miror, offering strong growth potential and a dynamic work environment.
If you're interested or know someone who might be, feel free to reach via job posting
Looking forward to connecting!
About Miror
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in
Job Description:
Field Sales Executive
Experience Required:
· Minimum 6 months in relevant industry (FemTech, Healthcare, Wellness, or FMCG preferred)
Key Responsibilities:-
· Conduct direct field sales and product demos to potential customers.- Visit clinics, pharmacies, wellness centres, and residential areas as per assigned territory
· Achieve monthly sales targets and growth KPIs.
· Build and maintain strong customer relationships.
· Collect market intelligence and customer feedback to improve sales strategies
· Submit daily/weekly reports to the Sales Manager
· Ensure proper product placement and branding visibility.
Requirements
· Minimum 6 months of field sales experience in relevant industries (FemTech, HealthTech, Wellness, Pharma, or FMCG)
· Excellent communication and interpersonal skills.
· Self-motivated and target-driven.- Must own a personal two-wheeler with a valid driving license.- Comfortable with daily field visits and travel across assigned locations
· Basic understanding of digital tools like WhatsApp, Excel, or CRM apps is a plus.
Perks & Benefits
· Competitive salary + incentives
· Fuel allowance
· Performance-based growth opportunities
· Training and product knowledge support
PHP
.NET
C#
HTML/CSSWe are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) of Oracle India, SRIT, KPMG, HP, TCS, Mazar etc and serve some of the leading business houses in the country in various software project implementations specially on SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing project partner all over PAN India.
Designation : Senior Web Developer Developer
Company – TSG Global Services Pvt Ltd
Position -Permanent
Experience- Min 2 Years
Notice Period: Immediate To 30 Days
.
Interview Process:
- Telephonic / VC Technical
- HR
TSG Global Services Pvt. Ltd (UnisolTSG Group).(http://www.unisoltsg.com/">www.unisoltsg.com)
From a humble beginning in 1999, TSG is now wings-spread into IT Solutions, ERP Solutions, Technology & Services.Though head quartered in Kolkata. http://www.unisoltsg.com/about.html#collapseOne-alt3">TSG has been the steady Solutions Partner to multinational giants like HP, KPMG, PWC, TCS, Oracle.TSG operates pan India basis having regional operations in Bangalore, Noida, Mumbai. Overseas operation spread across Middle-East, USA and Africa.When it comes to your IT deployment you need only the best.
· Software Solutions - Products and Services
· On-demand Staff Augmentation
- Managed SLAs
Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise – here for good. See our Brand and Values
Job Description:
- About 2+ years of rigorous IT experience with a minimum of 2 years in the core area of expertise in .web development
PHP/.net, HTML,CSS ,Javascript, Added advantage digital marketing Exp
- Good Communication Skill
- Proven ability to meet milestones and delivery dates providing result oriented and proactive approach towards solving problems
Abbott, Aristro, Alkem, Alembic, Ajanta, Biocon, Bayer, Centaur, Claris, Cadila, Danone, Dr.Reddy’s, Freudenberg, Fresenius Kabi, Galderma, Glenmerk ,GlaxoSmithkline, Health ware, Intas , Ipca, Indoco , , Johnson & Johnson, Lupin , Lundbeck, Modi- mundi pharma, Merck, Merck serono, Menarini, Mankind, Novartis , Pfizer, RPG life science, Sun Pharma, , Samarth Life science, ,Torrent, Unichem, Usv , Wockhardt,Wanbury, Walter Bushnell, Zydus, Zuventus etc.
JOB DESCRIPTION:
POST – MEDICAL REPRESENTATIVE
LOCATION – KOLKATA, BURDWAN, SILIGURI, HOWRAH, HOOGHLY, NORTH 24 PGS, SOUTH 24 PGS.
Age – 21 to 26 Yrs.
QUALIFICATION – ANY GRADUATE CAN APPLY.
CTC – UP TO 2.20 LAKH P.A.+ TA+DA+OTHERS
JOB ROLE – TO VISIT THE DOCTORS, HOSPITALS, CHEMIST, STOCKIST REGULARLY TO PROMOTE COMPANY PRODUCTS AND GENERATE BUSINESS.
About the company:
We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.
We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades.
Profile Summary
We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.
Key Responsibility
- Create a systematic, process-driven approach to partner outreach and relationship management.
- Keep a great ongoing relationship with Anaplan and offer new ways to grow the partnership.
- Can-do attitude individual who enjoys networking and establishing relationships.
- Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.
- Analyse and identify opportunities to secure new business by partnering with Anaplan.
- Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
- Identify new markets to widen the market base for enhanced revenue and profit generation.
- Administer the entire sales process as per plan.
- Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.
- Manage pricing and other sales proposal activities and provide support to the marketing department.
- Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
- Collaborate with Anaplan for conducting events for enhancing business growth.
- Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.
- Takes overall accountability for business planning and implementation.
Personal Attributes
- You have the resilience to bounce back after minor setbacks.
- You have the achievement orientation to achieve the target and do what it takes.
- You have the interpersonal skills to develop & sustain meaningful relationships.
Requirements
- Excellent problem-solving skills, solution-oriented, and good analytical skills.
● Very good client-facing and communication/presentation skills.
● Excellent at consultative selling and building case studies.
● Ability to speak at external forums.
● Strong Collaboration and Networking skills.
Google Analytics1. Research, Implement, Monitoring, and Report on Organic search
2. Keyword research and mapping
3. Content writing and optimization
4. Link-building outreach campaigns
5. Acquire backlinks
6. Editorial negotiations
7. Maintaining SERPs
8. Work on standard and current SEO practices
9. Auditing existing website
10. Recommend changes to website architecture, content, linking, and other factors to improve
SEO positions for target keywords
11. Work on SEO reporting
Skills & Requirements
1. Excellent written and verbal communication skills
2. Knowledge of technical aspects of search engines, search algorithms, ranking factors etc.
3. Demonstrated knowledge of SEO skills like on-page SEO, and website analytics.
4. Strong operational excellence in link building – NOT outdated practices like (directories,
bookmarking, etc.)
5. Knowledge of outreach to editors to form collaborations for publishing our content on their
portal – this is a must-have. Candidate to show clear experience of achieving this in this past
employment.
6. Strong experience in the use of Google Analytics and Google Search Console
7. Ability to solve problems and identify opportunities through data analysis and critical
thinking
8. Strong attention to detail, excellent organizational skills, and ability to manage multiple
projects and responsibilities
9. Agency background preferable
CTC
20,000/- p.m. to 30,000/- p.m.
Angular (2+)
AngularJS (1.x)
jQueryHTML/CSSResponsibilities:
- Work on design and develop scalable solutions using efficient Design Patterns
- Adept in handling Non-functional requirements (performance etc.)
- Excellent aesthetic capability with UX designing and development experience
- Have a good understanding of all aspects of the application like rendering big datasets, fetching data using and authentication.
- Identify improvement areas within the application and work to implement the same
- Flexibility in adapting to team requirements
Requirements:
- Comprehensive knowledge of UX and responsive UI design with an emphasis on intuitive design
- Ability to write cross-browser and standards-compliant code that meets flexibility, scalability, and performance requirements
- Highly skilled at front-end engineering using a client-side technology stack including AngularJS, JQuery, HTML, CSS
- 5+ experience in Angular developing responsive Single Page application
- Experience working with REST API
- Experience working with JSON
- Experience with SVN/Git, Node.JS
- Knowledge of Agile and/or SCRUM methodologies
- Dedicated, self-driven and willing to take responsibility and ownership of the application
- Strong Problem identifying and solving ability and excellent communication skills
Job Type: Full Time, Onsite
The Ideal Candidate Will Have A Passion For All Things Marketing And Technology. You Will Be Well-Versed In The Concepts Surrounding Digital Marketing And How The Internet Can Become A Strong Asset To Securing Growing Revenue.
You Will Be Tech-Savvy And Intuitive With Great Ideas To Reinforce Our Marketing Campaign. Responsibilities Launch Optimized In Off-Page SEO And Microblogging. Be Actively Involved In SEO Efforts (Keyword, Image Optimization, Etc.) Prepare Online Newsletters And Promotional Emails And Organize Their Distribution Through Various Channels Collaborate With Designers To Improve User Experience Measure The Performance Of Digital Marketing Efforts Using A Variety Of Web Analytics Tools (Google Analytics, WebTrends, Etc.) Acquire Insight Into Online Marketing Trends And Keep Strategies Up-To-Date Maintain Partnerships With Media Agencies And Vendors Blog Writing, Updating, And Publishing Those In Various Engaging Sites. Requirements The Candidate Must Be Very Smart And Must Have Adaptability Skills Excellent Understanding Of Digital Marketing Concepts And Best Practices Skills And Experience In Creative Content Writing Analytical Mindset And Critical Thinking Excellent Communication And Interpersonal Skills
React Native
Android Development
iOS App Development
Redux/FluxOur client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Architecting and building the applications and coordinating with the teams
- Building other layers of the product infrastructure.
- Building pixel-perfect UIs across both mobile platforms.
- Leveraging native APIs for deep integrations with both platforms.
- Diagnosing and fixing bugs and performance
- Bottlenecks for performance that feels native.
- Reaching out to the open source community
- Implementing mission-critical software fixes
- Maintaining code and writing automated tests to ensure the product is of the highest quality.
What you need to have:
- Experience in building React-Native mobile apps for both Android and iOS platforms.
- Strong understanding of Javascript, ES6 and Clojure Scripts and ES6+ syntax
- Experience in building local storage-based caching and fast performing applications
- Experience with test suites like Mocha or Jest
- Strong understanding of how Redux
- Strong understanding of component state Management
- Experienced in RESTful API integration and good knowledge of how APIs work.
- Experienced in building modular app components that can be reused
- Experienced in creating React Native Bridges for deep integration with Native APIs
- Experience in writing automated test cases for mobile apps.
- Strong understanding of javascript and UI layouts in React Native
- Knowledge of ecommerce application development
1. To generate clients and convince them to purchase website and also to make collection from clients.
2. Develop and Maintain proper interaction and reputation with the clients.
3. Understand the business needs of the Clients.
Requirement: Must have website selling experience in International BPO
Candidates with experience in website selling campaign are preferred./ Fresher candidates with fluency in english communication can also apply.
Timing: Morning Shift(10:00am-7:00pm)Night Shift (8:00pm-5:00am)5 Days working.SATURDAY & SUNDAY Fixed OFF.
Aryston web solution pvt. ltd.
Python
Django
Flask
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