11+ Help desk Jobs in Kolkata | Help desk Job openings in Kolkata
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Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
Desired Profile:-
Position: Relationship Manager (Agency Channel).
Age Limit: Up to 40 years.
Education & Experience Criteria: 12th Pass with minimum 2 years of experience in Insurance Sales. Graduate with minimum 1 year of experience in Insurance Sales.
Offer CTC: Upto ₹4.5 LPA.
Experience Required: Minimum 1 year in Insurance Agency Sales.
Note :-
We are looking for candidates from Insurance background. Kindly avoid sharing profiles from other industries.
Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers).
Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers).
Mass hiring for Web Consultant /Senior Website Consultant to join our growing team at Starway Web Digital.
Job Title: Senior Website Consultant
Shift Time: 8:00 PM – 5:00 AM (US Shift)
Working Days: Monday to Friday
Weekends: Off
Monthly Salary: Rs.15,000 to Rs.40,000
Salary - 10% to 20% hike on last drawn salary.
Lucarative Incentives
On time salary
Location: Primac Tower, Salt Lake Sector V Kolkata
Requirements:
- Minimum 1 year of experience in website selling (mandatory).
- Strong proficiency in spoken and written English.
- Experience working in an outbound international B2B sales process.
- Excellent communication, negotiation, and persuasion skills.
- Ability to understand business needs and present relevant solutions.
- Comfortable working a night shift (US timing).
- Self-motivated, target-driven, and results-oriented mindset.
Incentives: Lucrative performance-based incentives
We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .
Key Responsibilities
Give a calls to potential customers to introduce products/services.
Deliver scripted presentations and answer questions about our offerings.
Identify customer needs and suggest appropriate services.
Maintain records of calls, including customer information and call notes.
Follow up on customer inquiries to ensure satisfaction and promote repeat business.
Meet daily, weekly, and monthly call targets.
Requirements
Female Business Consultant
Fluent in English (verbal and written communication).
Proven experience as a Business Consultant, or similar role.
Ability to handle rejection and remain positive.
Basic computer knowledge (CRM systems, MS Office).
Preferred Skills
Experience in sales or customer service.
Knowledge of additional languages is a bonus.
Strong listening and problem-solving skills.
If you’re passionate about engaging with customers and helping them discover our products
Mode of work - work from office
Job Type- Full Time
Place- Kolkata/ Salt Lake Sec- ll


Expertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services
• Expertise in developing NetWeaver gateway services(SEGW)
• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration
• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration
• Customization & Extension of Fiori Apps
• Drive the System Landscape, Architecture, Security, Users Set Up
• Configure Gateway & Fiori Infrastructure (with support from Basis Team)
• Fiori App Configuration ( SAP Gateway & S/4HANA System)
• Work with Functional and Technical Resources in Setting up the S/4HANA Backend
• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems
• Roll out Apps to Business Users for Testing
• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.
• Expertise in extending OData service/OData models
• Expertise in customizing/Extending the standard Fiori Apps
• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.
• Expertise in using AMDP, CDS views, ADBC, External views
I am looking for Mulesoft Developer for a reputed MNC
Experience: 6+ Years
Relevant experience: 4 Years
Location : Pune, Mumbai, Bangalore, Indore, Kolkata
Skills:
Mulesoft
Experience: 6+ Years
Relevant experience: 4 Years
Location : Pune, Mumbai, Bangalore, Indore, Kolkata
Designation: Asst. PR Manager / Manager
Department: Public Relations Team
Location: Bangalore / Mumbai / Kolkata / Delhi
Qualification: Masters in Public Relations, Journalism, Communications or a related field.
Experience: 3+ years of relevant experience in PR (Public Relations) and Communication.
Responsibilities:
- Proven track record in designing and executing successful public relation campaigns
- Experience with India’s technology, business and startup media landscape
- Experience in managing media relations (online, broadcast and print)
- Experience in acting as a company spokesperson, comfortable and skilled in both broadcast and print media interviews.
- Solid experience with social media including blogs, Facebook, Twitter etc.
- Experience in Event planning
- Ability to work well in a startup environment
- Strong Logical, Analytical Skills and data-driven thinking.
- Excellent interpersonal and communication skills (verbal and written)
Salary: Upto 10LPA (Negotiable)
IMMEDIATE JOINING PREFERRED!

Desirable: Capable of designing any responsive UI; Rational problem-solving approach
Skills Required
- MERN Stack
- Laravel + Vue.js
Requirements
- Realtime application using Pusher/similar services
- Must be familiar with using mostly used design patterns
- Good knowledge of inheritance, use of a single source of truth
- Familiarity with databases MySQL, Redis, MongoDB web servers like Apache and Nginx
- Must have experience of GitHub or GitLab
- Ability to write testable codes and knowledge of CI/CD is a plus
- Excellent problem solving and debugging Skills
- Excellent communication and teamwork skills
- Working Knowledge with Cloud will be an added advantage
- Quick learner
- Great attention to detail
- Organizational skills
- Should be cooperative with colleagues as well as keen to learn new things.
Responsibilities:
- Work with development teams and product managers to implement software solutions
- Design client-server architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Must have efficient troubleshooting, debug skills
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Should have the ability to train and mentor fellow associates and trainees

Looking for Experience PHP-Wordpress Developers.
Company Name: Reddensoft Infotech Pvt Ltd
Well versed with theme Creation from scratch and Plugin development in Wordpress.
Proficient with Woocommerce , Laravel will be an added advantage.
Experience in Payment Gateway have implementation. Working experience of Shopify .
Good knowledge on PHP, MYSQL, Javascript.
Wordpress plugin development
-Wordpress theme development
- PHP, MySQL, HTML, CSS, JavaScript & jQuery
- Object-oriented programming
- Git version control system
- Understanding of WordPress Coding Standards
Must have experience in WordPress (min. 2yrs) required.
· Candidates capable of seamlessly communicating in English with supervisor or clients.