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C++CJob Title:
Telephony Engineer
Job Description:
- Support the operations team with debugging issues related to the telephony platform
- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor
- Write scripts to automate tasks, monitor the services and functionalities
- Contribute to the improvement of the system by providing ideas
- Help with capacity planning
- Perform the scheduled maintenance activities
- Modify the existing code to accommodate new features
Experience Range:
3- 6 years
Educational Qualifications:
Any graduation,
Job Responsibilities:
• Knowledge of open source technologies, VoIP, SIP, WebRTC etc.
• Shell scripting.
• Experience in Asterisk and Kamailio or OpenSIPS.
• C/C++ or JS programming with Linux.
• 5-8 years experience.
• Good communication skills.
• Willingness to work in the night, whenever required, for handling support related issues.
Skills Required:
ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,
Role : Head – Key accounts and strategic partnerships ( Unified Comm )
Qualification : Btech desirable with additional Business Diploma / Degree
Function – Drive both Wholesale & Enterprise VOIP Business Revenues on national and Global phase,
VOIP Business includes Outbound VOIP ( Traffic of Call Centre , CLI , NCLI ) and Inbound VOIP ( DID’s , Two Way DID’s , Toll Free No’s , VMN’s etc )
Should have handled min of a Annual Million USD Revenue business Portfolio
Enterprise VOIP SIP Trunks and SIP Trunk Solutions
Unified Comm Solutions Like MS Teams Direct Routing Services or others
SMS Services exposure with A2P ( Application to Person ) SMS
NOC support co-ordination Understanding
Skills – Should be having Solution sale bent of mind to enhance penetration in Enterprises/ SME’s and creating Value .
Characteristics – Should be a Self Motivated Individual willing to excel in his career
1. Total of 11+ years of experience in the software industry
2. 10+ years of experience in Telecom domain
3. 10+ years of hands-on experience in software products/solutions preferably with development background
4. Should have played multiple roles including software product/solutions delivery, business analysis, pre-
sales, customer-facing across multiple geographies
5. Domain experience should include the following:
a. Core networking, NFV, SDN, SNMP, switching, routing (e.g. HLR, CDRs, SMSC)
b. Telecom protocols such as SIP, VoIP
c. Experience 3G, 4G, LTE, 5G
d. E2E solution design
e. TOGAF or equivalent certified
2. Preferred technology stack/skills:
a. Java and/or C++ or Telecom COTS products (Siebel, Netcracker, Amdocs)
b. Distributed systems (web services/micro services, databases)
c. Containers and orchestration frameworks (e.g. Docker, Kubernetes)
d. Cloud concepts
e. Scalable and HA (High Availability) architecture
f. Secure engineering
2. Experience in leading responses to large RFPs, RFIs, RFQs
3. Experience working on building carrier grade products/systems
4. Travel readiness for conferences, presentations, workshops
Job Responsibilities
1. Solution design responses to RFPs
2. Provide Telecom domain expertise cover to all existing engagements and identify areas of growth by
tailoring proactive propositions
3. Research competing products/solutions and changing paradigms in the context of latest trends in domain
and technology
4. Identify and build new service offerings
5. Capability presentation to prospects
6. Front-end key customer engagements from domain perspective
7. Provide consultation to delivery teams on domain side
8. Identify, groom and build domain expertise within delivery teams & proliferate a culture of knowing the
customer, products and the domain
9. Ability to elicit functional and non-functional requirements from high level requirements.
Required Skills: GSM, Linux, Networking, infrastructure, VOIP, PHP, Perl, SIP, troubleshooting, Python,HTML
- 5+ years of solid experience as an Asterisk Developer
- Must be proficient at developing software using a scripting language. A distinct advantage if you have experience using Python
- Sound knowledge of Asterisk Installation, Configuration, Dialplan, Call troubleshooting (SIP, ISDN)
- Solid experience of working With Linux Operating Systems
- Good understanding of VoIP, SIP, SS7.
Hands on exp in design , Build and Trouble Shoot genesys contact Center Solutions
Hands on exp working Audio Codes SBC
Exp working in automation - scripting tools like Python , Jenkins, Ansible ,Perl
Exp in SIP Trunks
Exp working in Cisco CUCM, Unity Connections and Voice Gateway routers
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