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- Technology oriented B.E/B Tech Degree or equivalent advanced degree
- 10+ years of experience in HOGAN, preferably in CIS functionalities
- Understanding of HOGAN Architecture, Modernization path
- Understand the various functionalities of the CIS to ascertain the deviation in the current process
- 13+ years of experience in programming using COBOL, JCL, IMS, DB2, VSAM.
- Good working experience on Mainframe utilities like sort, REXX, Fileaid, Endeavor/Changeman, easytrieve etc
- Good working experience on debugging tools like Xpediter, abend aid..etc
- Experiencing in modernizing the legacy systems
- Good experience in leading projects by providing technical leadership.
- Excellent communication skills
- Proactive and can work independently
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Hands on exp in design , Build and Trouble Shoot genesys contact Center Solutions
Hands on exp working Audio Codes SBC
Exp working in automation - scripting tools like Python , Jenkins, Ansible ,Perl
Exp in SIP Trunks
Exp working in Cisco CUCM, Unity Connections and Voice Gateway routers
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