11+ User guides Jobs in Delhi, NCR and Gurgaon | User guides Job openings in Delhi, NCR and Gurgaon
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Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
https://www.orbo.ai/">https://www.orbo.ai/.
We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture.
Responsibilities:
- To determine the scope of software development projects.
- Collaborating with the software development team on application design and development.
- Developing software and overseeing the deployment of applications across platforms.
- Performing diagnostic tests and debugging procedures.
- Creating end-user application feedback channels.
- Optimizing software by performing maintenance, updates, and upgrades.
- Documenting processes and maintaining software development records.
- Keeping up to date with C++ standards and advancements in application development.
Requirements:
- Bachelor's degree in computer science, information systems, or similar.
- Strong understanding of OOPs, SDL.
- Problem solving with data structure and algorithms.
- Build tools(make/Cmake/Ninja/Bazel)
- Experience with OS & hardware specific development (SIMD, AVX, AVX2)
- Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
- Worked with Modern C++
- Worked with Linux & Windows
- Experience with multi threading and multi processing
- Superb analytical and problem-solving skills.
- Excellent collaboration and communication skills.
- Great organizational and time management skills.
Position Overview:
We are seeking a highly skilled and experienced Senior Visual Designer with a deep understanding of UI principles and a proven track record of excellence in the field. As a key member of our creative team, the ideal candidate will bring a wealth of design expertise, strategic thinking, and innovative solutions to enhance the user experience across various digital platforms. If you are passionate about creating visually stunning and user-friendly interfaces and have a minimum of 5 years of professional experience, we invite you to apply for this exciting opportunity.
Qualifications:
1. Bachelor's degree in Design, Visual Arts, Communication, or a related field.
2. Minimum 3- 5 years of professional experience as a Visual Designer, with a strong emphasis on UI design.
3. Proven track record of successful projects showcasing your design and copywriting skills.
4. Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
5. Strong understanding of UI principles, design thinking, and user-centered design.
6. Excellent copywriting skills with the ability to craft clear, concise, and compelling messaging.
7. Exceptional portfolio demonstrating your design and copywriting capabilities.
8. Strong communication and collaboration skills
Responsibilities:
● Collaborate with cross-functional teams, including product managers, developers, and fellow designers, to understand project goals and requirements.
● Design and conceptualize visually appealing user interfaces for various digital platforms, ensuring a seamless and delightful user experience.
● Integrate strategic copywriting skills to create engaging and persuasive content that complements the visual design and enhances the overall user experience.
● Develop and maintain design systems and guidelines to ensure consistency across all digital touchpoints.
● Stay current with design trends, industry best practices, and emerging technologies, and apply these insights to your work.
● Conduct user research, analyze feedback, and iterate on designs to continuously improve user satisfaction.
● Provide mentorship and guidance to junior members of the design team.
JD For Accountant:
- Preparing and analysing accounting records.
- Good Knowledge of PF and ESIC.
- Work on Company Payroll.
- Preparing Monthly Profit & Loss Statement.
- Maintenance Books of Accounts.
- Keeping and Recording of data Using Tally.
- Entering the Data into Tally Accounting. System.
- Dealing with the bankers.
- Issue/Prepare Cheques Regarding Vendor Payments, Salary.
- Calculation of TDS ,Filing TDS Return and GST Return.
- Statutory Compliance Regarding TDS,
- Periodic Bank Reconciliation Statement
- Preparation of Monthly Vendor/Creditor/Debtor Statements.
- Generation of MIS Reports,
- Service tax ,TDS Report.
- Debit note /Credit Note.
- prepare link payment,content payments sheet for management review.
- GST Return filing GST 3B,GST R1,GST R 9 and GST R9C.
- Reconciliation of GST R2A/GST R2B.
- Emails check and Reply on Time
Preferred from IT Company
5 days working (Monday - Friday)
Location - Noida
About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.
Overview
Database administrator (DBA) will be the performance, integrity and security of a database. You'll be involved in the planning and development of the database, as well as in troubleshooting any issues on behalf of the users.
Job Responsibilities:
- Monitoring system performance and identifying problems that arise.
- Install and maintain the performance of database servers.
- Develop processes for optimizing database security.
- Set and maintain database standards.
- Install, tune, implement and upgrade DBMS installations
- Write and deploy MYSQL patches
- Upgrade and improve application schema and data upgrades
- Manage database access.
- Performance tuning of database systems.
- Install, upgrade, and manage database applications.
- Diagnose and troubleshoot database errors.
- Recommend and implement emerging database technologies.
- Create and manage database reports, visualizations, and dashboards.
- Create automation for repeating database tasks.
- Be available for on-call support as needed.
Skills Required:
- A minimum of 3 years' experience as a database administrator.
- Strong and Proficiency in data manipulation languages, including MS SQL,
- Advanced knowledge of database security, backup and recovery, and performance monitoring standards
- Understanding of relational and dimensional data modelling
- Strong mathematical and statistical knowledge
- Excellent written and verbal communication skills
- Impeccable attention to detail
Android Development
Java
KotlinKey Responsibilities
- Prototype new app and feature ideas and explore new technologies that are at the forefront of mobile technology
- Integrating back-end API's with front-end.
- Maintain android apps, listen to community and fix issues that arise
- Design and implement new features, create UI, debugging
- Optimize applications for maximum speed and scalability.
- Collaborate with other team members
Key Requirements
- Strong expertise in Java
- Experience with releasing, maintaining mobile code
- Strong focus on high-quality mobile UI experiences
- Deep understanding of Android SDK
- Proficient understanding of code versioning
POSITION: SAP IN OIL & GAS
CSA - U2VCYT & U2VCYV
Relevant years of Experience: 6- 8 years of experience in IS Oil
NP- IMMEDIATE JOINER
WORK FROM OFFICE / REMOTE
LOCATION: PAN INDIA
Mandatory Skills for screening:-Good in configuration/ blueprinting/ understanding the process flow in SAP IS OIL & GAS downstream scenario mapping.
Good to have (Not Mandatory): ABAP debugging
Detailed Job Description: The candidate should have 6 to 8 yrs of SAP IS Oil experience and worked on at least two implementation projects. Should be very conversant with Oil downstream processes. Capable of taking part in blueprinting workshops with clients and ready to work hands-on in Configuration, Integration testing, UAT etc. Should also know the SAP Logistics area.
HTML/CSS
Adobe Illustrator- 2-4 years of experience as a Graphic Designer
- Be willing to learn and grow, learning new skills and understanding the new mediums for today's technology.
- Ability to illustrate your idea in various looks and styles, and quickly translate your ideas visually for your team
- Someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs.
- Must be an experience of Image cutting & image cleaning.
- The ideal candidate should be well versed with Adobe Creative Suite including Photoshop, Illustrator and coral-draw.
- Create design artworks as per clients requirement
- Creating graphics and layouts for Social Media, Websites, Infographics, and Print Collaterals.
- Graphic work like logo, brochure, magazine ad, poster, icon & infographic design
- Ability to work under pressure, and be constantly on the run, juggling multiple projects at once
Java
PHP
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