11+ User experience management Jobs in Mumbai | User experience management Job openings in Mumbai
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● Market & Customer Understanding: Understand the changing dynamics of the market and
consumers by customer interviews, user research, competition analysis, and other qualitative/quantitative techniques.
● Prioritization & Roadmap Creation: Should be able to strategically view things from 1000 feet and 10 feet. Adopt a structured approach to identify what problems need to be solved and what problems need to be solved now vs. later. Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved.
● Problem Identification & Solution Discovery: Turn feedback, research or inputs from different sources into crystal clear problem statements by thinking from first principles and resolving all ambiguity. Harness the creativity of not just yourself but of other teams such as design, engg.,
business, etc to solve them. Be willing to experiment with multiple solution ideas and test them using MVPs, prototypes, etc.
● Product Delivery: Define detailed product requirements and work collaboratively with a cross-functional team (design, engineering, business, analytics, etc.) to bring a product to life. Ensure high product quality through processes such as user acceptance testing, etc.
● Go-to-Market Planning: Create a go-to-market plan working with business/marketing stakeholders to maximize product adoption and success.
● Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction.
You should apply if you :
1. have 3-5 years of product management experience, preferably in a product & tech led company
2. are comfortable with ambiguity, work by first principles, and have exceptional problem-solving skills to transform broad ideas into actionable plans
3. have a good understanding of technology, and comfort with product management processes such as A/B experimentation, writing product requirement documents,managing product backlogs, and creating roadmaps
4. have excellent communication skills and can discuss anything with different cross-functional teams like design, Engg, analytics, marketing, operations, etc in their own language.
5. have the business acumen to understand and drive levers for business growth and profitability with high accountability
6. have worked with high growth startups or product-led organizations preferably
7. seek high ownership, independent environments and feedback oriented cultures
ob Title
Consultant – Oracle Fusion HCM UK Payroll
Work Experience
5 to 8 Years
Job Location - India
Job Summary
Oracle HCM – Oracle Fusion Cloud – UK Payroll (Functional) and Fast Formula (Functional) Consultant-Oracle responsible for implementing, configuring, and supporting UK Payroll solutions on Oracle Fusion Cloud, with a focus on Fast Formula-driven rules and calculations.
Key Responsibilities
• Lead and deliver end-to-end implementations of Oracle Fusion Cloud HCM UK Payroll, including requirements gathering, solution design, configuration, testing, and deployment. Must be well versed with Fast Formula for payroll.
• Configure and maintain UK Payroll elements, balances, payroll definitions, statutory calculations, and legislative updates in Oracle Fusion Cloud.
• Design, develop, and optimize Oracle Fusion Fast Formulas for payroll calculations, validations, absence, time and labor, and other HCM-related rules.
• Collaborate with business stakeholders to understand UK payroll processes, statutory requirements, and compliance needs, and translate them into Oracle Fusion solutions.
• Perform impact analysis and implement changes for UK legislative updates, HMRC requirements, and other statutory changes in payroll.
• Conduct system testing, integration testing, and user acceptance testing (UAT) for payroll and Fast Formula changes, ensuring accuracy and compliance.
• Provide production support for UK payroll cycles, including payroll run issue resolution, reconciliation, and post-payroll activities.
• Work closely with technical teams on integrations between Oracle Fusion HCM and third-party systems (e.g., HR, finance, time and attendance, benefits).
• Prepare functional design documents, configuration workbooks, test scripts, and user guides for UK Payroll and Fast Formula solutions.
• Train and support end users, payroll teams, and HR stakeholders on Oracle Fusion UK Payroll functionalities and best practices.
• Ensure robust controls, audit readiness, and data accuracy across all UK payroll processes implemented in Oracle Fusion Cloud.
• Participate in solution reviews, quality checks, and continuous improvement initiatives to enhance payroll efficiency and user experience.
Other Capabilities
• Strong understanding of UK payroll legislation, statutory deductions, and HMRC reporting requirements.
• Ability to analyze complex payroll scenarios and design scalable Fast Formula-based solutions.
• Effective stakeholder management skills, with the ability to work with HR, Payroll, Finance, and IT teams.
• Good documentation, presentation, and communication skills for functional deliverables and stakeholder updates.
• Proactive problem-solving mindset with attention to detail and a focus on accuracy in payroll outcomes.
• Ability to work independently as well as in a collaborative, global team environment.
Qualifications and Skills
• Proven experience as a functional consultant in Oracle Fusion Cloud HCM with specialization in UK Payroll.
• Hands-on experience configuring Oracle Fusion Cloud – UK Payroll (Functional), including payroll elements, balances, and statutory rules.
• Strong expertise in Oracle Fusion Cloud – Fast Formula (Functional) for payroll and related HCM modules.
• Experience in at least one full-cycle implementation or major enhancement project for Oracle Fusion UK Payroll.
• Good understanding of Oracle HCM Cloud data model, security, and reporting related to payroll.
• Bachelor’s degree in Information Technology, Computer Science, HR, Finance, or a related field (or equivalent experience).
• Relevant Oracle HCM Cloud certifications in UK Payroll and/or Fast Formula are preferred.
• Strong analytical and debugging skills for resolving payroll calculation and Fast Formula issues.
• Comfortable working in an onshore–offshore delivery model and interacting with UK-based stakeholders.
Key Responsibilities
- Implement and configure Oracle Fusion Cloud for Bahrain Payroll and Absence Management.
- Should have conducted client Workshops/Solution Designing and Configuration on the module
- Preferred to have knowledge & experience with data migration to Oracle Cloud.
- Ability to handle multiple tasks simultaneously and switch between tasks quickly.
- Must have experience in migration of setup changes from non-Production to Production environment
- Must have worked on implementation projects
- Provide ongoing support and troubleshooting for system issues.
- Collaborate with stakeholders to gather requirements and ensure system alignment.
- Conduct training sessions for end-users to enhance system utilization.
- Stay updated with the latest Oracle Fusion Cloud updates and features.
Key Responsibilities:
- Design and develop interiors for hotels, resorts, lounges, restaurants, and luxury villas.
- Collaborate with architects, project managers, and clients to finalize design concepts.
- Select and source materials, furnishings, lighting, and décor with an emphasis on hospitality functionality and aesthetics.
- Prepare detailed design presentations, 3D visuals, mood boards, and CAD drawings.
- Coordinate with contractors/vendors during project execution to maintain quality and design integrity.
- Ensure compliance with hospitality brand standards, fire & safety norms, and sustainability guidelines.
Skills Required:
- Strong proficiency in AutoCAD, SketchUp, Revit, 3ds Max, V-Ray, Photoshop.
- Excellent understanding of spatial planning, color theory, and lighting in hospitality settings.
- Portfolio of previous hospitality projects is a must.
- Ability to handle multiple projects and deadlines.
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Job Overview:
We are seeking an experienced DevOps Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining the infrastructure and software systems required to support our development and production environments. The ideal candidate should have a strong background in Linux, GitHub, Actions/Jenkins, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.
Responsibilities:
• Design, implement and maintain CI/CD pipelines using GitHub, Actions/Jenkins, Kubernetes, Helm, and ArgoCD.
• Deploy and manage Kubernetes clusters using AWS.
• Configure and maintain Envoy Proxy and Cert-Manager to automate deployment and manage application environments.
• Monitor system performance using Datadog, ELK, and Cloudflare tools.
• Automate infrastructure management and maintenance tasks using Terraform, Ansible, or similar tools.
• Collaborate with development teams to design, implement and test infrastructure changes.
• Troubleshoot and resolve infrastructure issues as they arise.
• Participate in on-call rotation and provide support for production issues.
Qualifications:
• Bachelor's or Master's degree in Computer Science, Engineering or a related field.
• 4+ years of experience in DevOps engineering with a focus on Linux, GitHub, Actions/CodeFresh, ArgoCD, AWS, Kubernetes, Helm, Datadog, MongoDB, Envoy Proxy, Cert-Manager, Terraform, ELK, Cloudflare, and BigRock.
• Strong understanding of Linux administration and shell scripting.
• Experience with automation tools such as Terraform, Ansible, or similar.
• Ability to write infrastructure as code using tools such as Terraform, Ansible, or similar.
• Experience with container orchestration platforms such as Kubernetes.
• Familiarity with container technologies such as Docker.
• Experience with cloud providers such as AWS.
• Experience with monitoring tools such as Datadog and ELK.
Skills:
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently or in a team environment.
• Strong attention to detail.
• Ability to learn and apply new technologies quickly.
• Ability to work in a fast-paced and dynamic environment.
• Strong understanding of DevOps principles and methodologies.
Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.
We’re industry agnostic and have significant global exposure.
As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.
The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.
What You’ll Do:
- Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
- Gain access and establish relationships with key executives, C-level leaders and decision makers.
- Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
- Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
- Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
- Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
- Prospect into your assigned accounts to discover and develop opportunities.
- Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
- You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
- Own a revenue quota basis your region, also being able to build your own pipeline through your own network.
- Requirements:
- True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
- Able to excel in a fast-paced work environment without direct daily supervision.
- Excellent interpersonal, communications, presentation, and organizational skills.
- Strong aptitude and problem-solving skill.
- Documented success selling to multiple levels of decision makers in large accounts.
- Willing to travel throughout the assigned region
- Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
- An existing network of customer contacts & partners within the enterprise contact center market is a plus.
- Bachelor’s degree from accredited college or university is preferred.
Role:
- You will be a guide in the entire application lifecycle including research, design, development, testing (dev owns quality), along with continuous deployment and delivery
- You will apply the latest technology thinking from our tech radar, adopt best design practices to solve complex problems and ensure our product is the best in usability.
- You will analyze business, technology challenges and suggest solutions
This opportunity is for you if,
- 4 to 6 years overall experience, 2 to 3 years experience in React Native
- You have experience with building and shipping React Native powered products at scale using Redux/MobX frameworks Android (Java) and iOS (Swift) background
- You have experience in building, deploying, and monitoring changes to critical user flows without disrupting the customer experience and business
- You have the capability to execute rapidly and efficiently in an unstructured entrepreneurial environment
- You have experience with architecture and implementing component-based UI frameworks and design systems
- You have experience working on small, fast-moving teams Understanding of CS fundamentals and how they apply in a front-end engineering scope
- You have knack for writing clean, readable, re-usable code
- You are a great analytical & logical thinker and someone who loves solving problems
An aesthetically pleasing design creates a positive response in people’s brains and leads them to believe the design works better. Users often perceive aesthetically pleasing design as design that’s more usable. We need Visual Designers who know how to make their design interfaces usable, how to draw the user’s eye to the correct information and functionality., and how to prioritise content on a page through size, colour, and the use of negative space. We need visual designers who have mastered the basics of UI, graphic design, branding, and visual communication. This is because they have to translate a brand’s style and voice into a beautiful yet usable design. We take our design process seriously. So research via surveys, customer feedback, heat mapping, and analytics forms a core part of our process. Our designs go through an internal design checklist so that we achieve user goals while keeping in mind technical limitations. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us.
Position Overview:
Customer success managers supports your customers as they transition from sales prospects to active users of your products.
Theyre focused on customer loyalty and building close long-term client relationships, and often
stay with the same customers as long as they continue to work with your business.
Designation: Customer Success Manager
Reporting to: Director
Roles and Responsibilities
• Customer Success Manager will proactively reach out to customers to understand the
requirements, and resolve issues.
• Proactively reach out to the newly onboarded customers to understand their needs.
• Develop and manage client portfolios.
• Follow-ups with unresponsive customers to help activation/retention of customers.
• Minimize customer churn.
• Sustain business growth and profitability by maximizing value.
• Mediate between clients and the organization
• Strictly adhere to the Activation & Retention SOP.
• Handling existing customers & providing post-sales support.
• Taking care of customer onboarding & service activation.
• Improve onboarding processes.
• Providing training on software to customers.
• Maintaining a healthy relationship with customers.
• Resolving customer complaints quickly and efficiently.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
Qualifications:
• Prior experience as a Customer Success Manager with IT Services domain
• Good Communication, Analytical Skills
• Excellent Customer Handling.
• Ability to handle team.
Square Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India
and China. We are in a research based Ed-Tech space, focusing on children's early literacy. We
have 3000+ schools under our belt and are proud to cater the needs of English Language
development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics
learning system comes equipped with educational games to teach children many essential skills.
With a curriculum that has been specially adapted for Indian schools and children, we strive to
empower beginner learners through phonics awareness.
Responsibilities
Your primary job responsibility will include (and not limited to):
• Driving inquiries and admissions for the online and blended learning programs offered
• Looking after the entire sales lifecycle: starting from engaging with leads till the final conversion
• Counselling school decision-makers via call, email, or in-person and suggest the best course for prospective students
• Updating and maintaining MIS reports
• Coordinating with the Sales team to fine-tune Pitch and do sales campaign-related activities.
Desired profile:
• Any Graduates/ undergraduate can be considered with relevant experience
• Experience: 2 to 5 years in sales
• Candidate must have a good experience in B2C/B2B-Sale
• Should have good convincing skills.
• Good written & spoken English and pitching skills
• Customer focus with good convincing ability and confident personality
• Proficient in Microsoft Office - especially Excel, Powerpoint, and Word.
Job Type:
• 6 Months Contract
• Work Mode- Work from office
Key Responsibilities:
- You will play a key strategic and consultative role in developing, delivering and maintaining digital ad tech products
- Work as part of the engineering and product teams to develop complex platforms and systems that are scalable to millions of users
- Result-oriented full-stack development for world-class products with high degree of performance and quality
- Developers in our teams are also adept at formulating product strategies, research best practices, bring in expertise and mentor younger talent and drive the organization’s goals higher with a self-starter attitude
- Strong sense of commitment, problem-solving, professional ethics and willingness to learn new things are a standard requirement for all our openings.Requirements:
- Knowledge of digital ad tech ecosystem
- Minimum 3 years of experience working in a professional environment on full-stack development
- Proven expertise in creating and developing scalable enterprise or B2C web applications
- Experience in REST API development and MVC/MVVM development methodologies
- Deep understanding of the underlying architecture of web servers, load balancing, and browser nuances. Basically, a solid understanding of fundamentals - including execution models, asynchronous programming, object-oriented concepts, relational concepts, etc.
- Proficiency in one or more of Node.js/MEAN stack, Python, Java or other frameworks and willing to be flexible on stack as per the requirement of the project. Most of our current development is on the MEAN stack - expertise in the stack will be a definite plus
- Proficiency in one or more of databases such as MySQL, MongoDB, Cassandra or other equivalent databases and willing to be flexible as per the requirement of the project. Most of our current development is on MongoDB and MySQL - expertise in these will be a definite plus
- Good understanding of developer tools and devops such as Git, Ansible, cloud platforms such as AWS, Docker, etc.
The opportunity
The Engineering Manager (EM)is responsible for a managing a team of full stack engineers that is building highly innovative and cutting edge solutions. This role is accountable for leading a team, developing code, deploying and managing in production. Most importantly, the EM, while working with the Product owners drives the product Net promoter score (NPS), user satisfaction, building the product roadmap and delivering highly functional, exceptionally innovative and intelligent software. You will be called upon to be the technical representative for your team during cross-team collaborative efforts and planning. Success in this role will require strong and innovative approaches to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.
You are great at
As an Engineering Manager, you’ll take the lead as you - drive product development, operations and technical decision making. You’ll have a strong focus on team management and development, equal focus will be on writing production code and hands on active development of the capabilities and solutions. Assist in defining infrastructure need and use enterprise solution and drive resolution of technology roadblocks including code, infrastructure, build and deployment. Manage overall software development cycle by adhering to development and security standards. Establish good stakeholder communication and work closely with Product teams and influence set product roadmap and help drive requirements while being a strong advocate of extreme agile and DevOps practices across engineers. Build and manage a team of high performing full stack engineers and provide leadership, coaching, motivation and recommend staffing levels, operating procedures, tools and systems for the team. Provide career development and performance management to a team of engineers.
Required Candidate Profile
- 4 year degree in or equivalent experience
- 8+ years of engineering (software development) experience
- 1-3 years of managing teams with a strong track record of delivery for cross-functional product experience with Cloud hosting and managing products
- Proficient in building high performing APIs and writing specs
- Expertise in programming languages. Hands on experience in Java, J2ee technologies is preferred.
- Experience in SAP Hybris Commerce would be a plus
- Experience with integration, data handling technologies and other open source frameworks
- Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to variety of audiences
- Team-orientated, passionate about developing others’ skills and capabilities
- Successful track record of working in large scale technology solutions
- Deep understanding of agile development processes and methodology including continuous integration and delivery, with a mindset of building incrementally and delivering business value quickly




