11+ User experience management Jobs in Mumbai | User experience management Job openings in Mumbai
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● Market & Customer Understanding: Understand the changing dynamics of the market and
consumers by customer interviews, user research, competition analysis, and other qualitative/quantitative techniques.
● Prioritization & Roadmap Creation: Should be able to strategically view things from 1000 feet and 10 feet. Adopt a structured approach to identify what problems need to be solved and what problems need to be solved now vs. later. Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved.
● Problem Identification & Solution Discovery: Turn feedback, research or inputs from different sources into crystal clear problem statements by thinking from first principles and resolving all ambiguity. Harness the creativity of not just yourself but of other teams such as design, engg.,
business, etc to solve them. Be willing to experiment with multiple solution ideas and test them using MVPs, prototypes, etc.
● Product Delivery: Define detailed product requirements and work collaboratively with a cross-functional team (design, engineering, business, analytics, etc.) to bring a product to life. Ensure high product quality through processes such as user acceptance testing, etc.
● Go-to-Market Planning: Create a go-to-market plan working with business/marketing stakeholders to maximize product adoption and success.
● Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction.
You should apply if you :
1. have 3-5 years of product management experience, preferably in a product & tech led company
2. are comfortable with ambiguity, work by first principles, and have exceptional problem-solving skills to transform broad ideas into actionable plans
3. have a good understanding of technology, and comfort with product management processes such as A/B experimentation, writing product requirement documents,managing product backlogs, and creating roadmaps
4. have excellent communication skills and can discuss anything with different cross-functional teams like design, Engg, analytics, marketing, operations, etc in their own language.
5. have the business acumen to understand and drive levers for business growth and profitability with high accountability
6. have worked with high growth startups or product-led organizations preferably
7. seek high ownership, independent environments and feedback oriented cultures
Overseeing all technology operations including Software, Networking,
Hardware and Security along with evaluating them according to
established goals.
• Devising and establishing IT policies and systems to support the
implementation of strategies set by upper management with plans for
redundancy, zero to no downtime and constantly improving business operations
and processes
• Analyzing the business requirements of all departments to determine their
technology needs.
• IT Head manage and supervise an organization's technical operations which
includes overseeing IT department employees and ensuring all technology.
systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, able
to prepare Wire frame design & Architecture, able to design and describe
SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with
organizational objectives.
• Liaising with other departments to determine and address their IT needs and
requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems.
• Identifying vulnerabilities, the need for upgrades, and opportunities for
improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved in a timely manner.
IT AVP Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management
(WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS
365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication
technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects
to completion for Websites (js/node/react/shopify/wordpress etc) and application
development
• Use of low code/no node application development in MS platforms would be
desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills.
Job Description
Position - HR Operation
HR Operations Executive
Overview
The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.
Roles & Responsibilities
· Bachelor’s degree in human resources.
· Minimum 3- 5 years of relevant experience in human resources.
· Additional training/certification in Payroll Management – may be advantageous.
· Full understanding of HR functions and best practices.
· Well-versed with HRMS
· Onboarding and Exit formalities
· Well-versed with entire Payroll Cycle
· HR documentation
· Employee grievances
· Prepare and maintain employee master (MIS) (Good with excel)
· Good with drafting letters and policies
· Complete Payroll and salary process.
· HRMS software management.
· Staff grievance management
· Good communication and drafting skills for drafting all employee contract.
· Staff grievance to manage
Luxury Home Decor Brand
• Build a continuous lead funnel
• Filter leads from marketing activities
• Facilitate clients buying process
• Build enduring relationships with B2B partners like Architects/Interior Designers
• Assist Senior Sales Associates in high-value deals
• Track and review actual sales results, and weigh them against the set business targets
• Continuously acquire & update understanding of industry dynamics & consumer buying behavior.
• Analyse periodic reports to understand market trends
What skills are we looking for?
• An uncompromising passion for problem-solving
• Excellent communication skills- written and verbal
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent analytical skills.
Who qualifies?
• Master’s Degree in Management
Or
• At least 2 years of Luxury Sales experience
Or
• The fact that this role and our organization excite you and you think you will be a good fit
MyDigital Crown is a leading digital marketing agency based in Mumbai, specializing in delivering comprehensive digital solutions to businesses worldwide. We pride ourselves on our commitment to innovation, creativity, and client satisfaction. As we continue to grow, we are seeking a talented and motivated Manual Tester to join our dynamic team.
Position Overview:
We are looking for a Manual Tester with 0 to 2 years of experience to join our Quality Assurance team. The ideal candidate will have a passion for testing, excellent attention to detail, and a strong analytical mindset. In this role, you will be responsible for ensuring the quality and reliability of our software products through manual testing processes.
Responsibilities:
- Execute manual test cases and document test results thoroughly.
- Identify and report software defects, ensuring they are tracked and resolved in a timely manner.
- Collaborate with cross-functional teams to understand project requirements and ensure test coverage.
- Participate in test planning, estimation, and prioritization activities.
- Contribute to the continuous improvement of our testing processes and methodologies.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field.
- 0 to 2 years of experience in manual software testing.
- Strong understanding of software testing principles and methodologies.
- Experience with test case design, execution, and defect tracking.
- Familiarity with bug tracking tools such as JIRA.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- ISTQB certification is a plus but not required.
Why Join Us:
- Opportunity to work with a dynamic and talented team in a fast-growing digital marketing agency.
- Chance to make a meaningful impact and contribute to the success of exciting projects.
- Competitive salary and benefits package.
- Continuous learning and professional development opportunities.
If you are passionate about software testing and looking to kick-start your career in a dynamic and collaborative environment, we want to hear from you! Apply now to join the MyDigital Crown team and embark on an exciting journey of growth and success.
All candidates applying for this role should be familiar with the following skills:
C#, ASP.NET, Dot Net Core, Webforms, .NET framework, Web APIs, Javascript, HTML and SQL
You Should Be Able To Build And Maintain:
- Applications and services using C#
- Web applications using ASP.NET Web Forms
- APIs using ASP.NET Web API
- Responsive layouts with CSS and HTML using modern browser technologies
- Interactive web applications using Javascript
- Data Access Layers using ADO.NET
- Clean and testable code
- Datastores using MSSQL
- Source Code Management with Git and GitHub
Bonus Points For:
- Good understanding of Object-Oriented Methodologies, Algorithms, and data structures.
- Solid principles and design patterns
- Experience in working on cloud-native architecture or working with Cloud vendors such as Azure, AWS
- Understanding of tools like Swagger, Postman, etc
- Experience working on Open source software
- Experience working on consumer-facing products
Salary Range: INR 5,00,000 to INR 6,00,000 per annum
Immediate joining or less than 45 days notice period preferred
About Astrum Labs:
Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.
To know more, visit https://www.astrumlabs.co/">https://www.astrumlabs.co/ and https://softlinkglobal.com/">https://softlinkglobal.com/
At Astrum:
- We obsess over user experience and delight
- We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
- We thrive on developing a culture of learning and continuous improvement, both for people and processes
- We invest in each other's growth
- We believe in complete transparency, open dialogue, and no hierarchies
- We make objective and data-driven decisions
- We believe in taking charge and getting it done
- We give a damn about our team's well-being and growth within the company
- We encourage experiments and creativity in Technology
- We want you to be able to lead your own team or a project once you are ready
- We want you to see our vision, and feel a part of our journey
We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.
The Perks:
- A stage to feel proud of your work
- Platform to take up higher responsibilities
- A fun work-life balance
- A chance to become part of a high growth company, keeping that Unicorn tag within our sights
The job is applicable only for Mumbai-based candidates.
Immediate/Digital Marketing agency Experience preferred.
Job description
We are looking for Digital Marketing professionals with a creative approach and unconventional thinking process.
- Conceptualizing, Managing, Moderating and Analysing Brand Pages and Ads on Facebook and Instagram, google on all Social Media Platforms.
- Developing Content Strategies for Promoting the Brand on Social Media Platforms like Facebook, Instagram
- Conducting online research for clients and competition.
- Developing Proposals and Pitches for Prospective clients
- Client Servicing
Skills Required:
- Must understand Social Media platforms
- First-hand experience in creating and using social media ads (FB+INSTA + Google)
- Ability to learn quickly
- Able to work in teams and ability to quickly adapt to the processes of ever-changing nature of the social media world
- Understanding of SEM- Google Adwords, basics of SEO, Social Media Marketing
- Minimum of 2 years experience managing clients in a digital ad agency. Digital Marketing Executives can apply.
- Great communication, presentation skills and client servicing skills
- Proactive and a self-starter
- Strategic thinker with hand on experience
Mode: Hybrid
Working days: 4 days a week WFO and 2 alternate Saturdays working from home
Time: 9:30am to 6:30pm or 10:00am to 7:00 pm
Office address : A 301, Kailash Business Park, Hiranandani gardens, Powai 400076
Jo
- Demonstrate, present and promote services to salons, spas & gyms (Beauty & Wellness Industry)
- Should have excellent verbal & presentation skills
- Knowlege of local language is a must
- Should be inovative and target driven
- Willing to travel
- Demonstrate honesty & integrity
- 5+ years of object-oriented software development of web applications
- 5+ years of C# in a .NET environment
- Preferable Experience in Cloud Technologies (AWS, AZURE)
- Experience with MS SQL stored procedures, database design and optimization
- Experience developing and utilizing web services
- Experience with high volume consumer oriented web sites
- Experience working in an Agile Scrum environment
- Experience with formal test procedures, release management
- Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
- Ability to distill complex business needs into functional requirements
- Excellent follow-up, verbal and written communication skills
- Excellent problem solving skills and an ability to make good decisions
- Team player with a professional attitude
- Ability to manage multiple tasks and maintain tight schedules
- Ability to work effectively with a geographically dispersed team in India
Strategic and Development Responsibilities
- Ability to "think outside the box"
- Ability to provide accurate and timely project estimates.
Pluses:
- Experience with Angular JS frameworks and Mobile Development.
- Experience with developing machine learning algorithms.
- Experience on projects that required localization/globalization
- Experience with MS SQL Reporting Services
- Knowledge of web farm configuration and best practices
Software Tools/Languages
Required: MS Visual Studio, MS SQL Server Management Studio, IIS, AWS
C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.
Education
Bachelor of Science in CS, MIS, or equivalentat Endurance International Group
Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint.
What you’ll do
- Create an inspiring team environment with an open communication culture
- Monitor and track performance of direct reports
- Discover training needs and provide coaching and feedback to direct reports
- Listen to team members’ feedback and resolve any issues or conflicts
- Drive team engagement. Suggest and organize team-building activities
- Track and maintain attendance and productivity of direct reports
- Take ownership of escalated issues of customers
- Work with different teams to resolve customer issues
- Share customer feedback and feature requests with the Product and Engineering team
- Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.
- Assist the manager in driving key metrics of the team like CSAT, SLA, FCR, etc
- Build reports, analyze trends, and draw inferences from it.
- Conduct the first round of interview with candidates
Who you are:
- Graduate from any stream (Mandatory).
- Engineering, BCA or BSc (IT or Computers) preferred
- Team handling experience (Minimum 1 year).
- Comfortable working in rotational & night shifts.
- Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry.
- Have an understanding of different hosting products such as Shared, Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard, SSL etc.
- Proficient in handling a variety of web hosting related issues
- Ability to take ownership and work independently, handle multiple priorities, prioritize workload and meet deadlines.
- Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills.
- Ability and willingness to transfer knowledge and experience to colleagues and team members
- Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people.
- Must be customer-focused with strong customer interaction skills.
- Outstanding written and verbal communication skills
- Ability to solve complex problems quickly, inventively, and resourcefully
- Self Motivated and highly dependable individual
- High degree of flexibility and agility in thought and behavior.
Why you’ll love us:
In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love:
- Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally.
- Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
- Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
- Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
- We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!