Reservation Executive

Job Title: Senior Full-Stack Developer (Tech Lead)

Experience: 5–8 Years

Location: Ahmedabad (Hybrid / On-site preferred)

Salary: Flexible for the right candidate

Note: This role is strictly for Ahmedabad-based (local) candidates. On-site presence is mandatory.

Role Overview

We are seeking a highly skilled Senior Full-Stack Developer (Tech Lead) to lead technical delivery and oversee end-to-end system execution. The ideal candidate will take ownership of architecture, ensure high-quality engineering standards, mentor junior team members, and effectively communicate with clients and stakeholders.

This role is best suited for a hands-on professional who enjoys solving complex problems, building scalable systems, and taking full responsibility for technical outcomes.

Key Responsibilities

• Design, develop, and maintain scalable backend and frontend systems
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• Own system architecture and technical decision-making
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• Lead code reviews and enforce clean, modular, and maintainable code practices
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• Collaborate with clients to understand requirements and provide technical solutions
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• Mentor and guide junior developers to improve overall team performance
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• Ensure reliability, performance, and security of applications
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• Drive best practices across development, deployment, and CI/CD workflows
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• Design and integrate Generative AI–powered features where applicable (e.g., chatbots, content generation, automation tools)

Required Technical Skills

Backend (Must-Have)

• Strong experience with Node.js (Express.js / NestJS)
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• RESTful API design and implementation
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• Database design, optimization, and performance tuning
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• Experience with PostgreSQL / MySQL
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• Hands-on experience with MongoDB or other NoSQL databases
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• Authentication and authorization mechanisms (JWT, OAuth2, RBAC)
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• Willingness to learn Python and its frameworks (Django / FastAPI)
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• Basic Python knowledge is an added advantage
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• Experience with React.js or Next.js
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• Strong knowledge of JavaScript / TypeScript
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• Component-driven architecture and reusable UI patterns
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• State management using Redux / Zustand / Context API
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• Responsive UI development using MUI, Ant Design, or Tailwind CSS
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Engineering Practices

• Proficient with Git, GitHub/GitLab
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• Understanding of CI/CD pipelines
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• Experience with Docker and containerization
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• Familiarity with clean architecture and modular design patterns
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Bonus Skills (Nice to Have)

• Microservices architecture
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• Experience with Prisma ORM
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• DevOps exposure (AWS, EC2, Vercel, Docker, Nginx)
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• Caching solutions such as Redis
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• Queue systems (Celery, Kafka, RabbitMQ)
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• Exposure to AI / LLM integrations
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Soft Skills

• Strong sense of ownership and accountability
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• Excellent English communication skills (verbal and written)
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• Proven ability to mentor and lead junior developers
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• Strong analytical and problem-solving mindset
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• Reliable, consistent, and delivery-focused
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• Leadership maturity and professionalism
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We are seeking an experienced Salon Manager with a strong background in the Salon industry to lead daily salon operations and deliver exceptional guest experiences. The ideal candidate will bring luxury salon service standards, commercial acumen and people leadership skills to drive operational excellence, revenue growth and brand consistency.

Key Responsibilities:

• Oversee day-to-day salon operations ensuring smooth, efficient service delivery.
• Implement and maintain hospitality-level service standards and SOPs.
• Ensure a premium guest experience from arrival to departure.
• Manage scheduling, service flow, and capacity utilization.
• Lead, train, and motivate stylists, therapists, and front-desk staff.
• Conduct onboarding, coaching, performance reviews, and skill development.
• Foster a positive, high-performance service culture.
• Ensure grooming, hygiene, and professional conduct standards.
• Build strong relationships with guests to drive loyalty and repeat visits.
• Handle guest feedback, complaints, and service recovery with professionalism.
• Implement loyalty programs, memberships, and personalized service initiatives.
• Monitor guest satisfaction scores and online reviews.
• Drive service and retail sales through upselling and cross-selling strategies.
• Achieve monthly and annual revenue, retail, and productivity targets.
• Monitor KPIs such as average ticket value, conversion, and rebooking rates.
• Collaborate with marketing teams on promotions and local activations.
• Manage inventory, ordering, stock control, and shrinkage.
• Ensure accurate cash handling, billing, and POS reconciliation.
• Maintain compliance with health, safety, and hygiene regulations.
• Coordinate with vendors and service partners.
• Ensure salon aesthetics, cleanliness, and visual merchandising meet brand standards.
• Align service delivery with brand positioning and guest expectations.
• Support new launches, campaigns, and brand initiatives.
• Guest satisfaction and repeat visit rates.

Qualifications & Experience:

• 5–10 years of experience in Salon Industry.
• At least 2–3 years in a managerial or supervisory role.
• Strong understanding of customer service excellence and operations.
• Proven ability to lead teams and drive sales performance.
• Experience in salons, spas, wellness, or beauty services.
• Knowledge of POS systems and retail operations.
• Hospitality or retail management certification.

Why Join Rawls Group:

• Founder-led, fast-scaling luxury brand ecosystem.
• Exposure to multiple industries under one group.
• High-ownership leadership role with long-term growth opportunity.

At CT Nova, we are building the "Sovereign Learning & Training Cloud"—a PaaS solution that runs inside our clients' own Azure tenants.

We are past the "idea" phase and are now scaling rapidly. We need a Founder’s Office partner who can take the raw vision and turn it into a world-class product experience.

You will work directly with the founders to own the product roadmap, design the user experience, and ensure that our business goals are translated into a product that enterprises love.

Key Responsibilities

• Product Ownership: Work with Apurv to prioritize the roadmap. You will own the "Product Specs" for new features like AI Tutors or advanced certification modules.
• Design & UX: Be the primary designer for the platform. You’ll be responsible for refreshing our UI/UX to ensure it feels "consumer-grade" despite being an enterprise tool.
• Founder Leverage: Act as a force multiplier for the leadership. This includes drafting investor/client decks, managing high-priority program timelines, and jumping into "firefighting" mode when needed.
• Market-Product Loop: Conduct user research with our B2B clients to understand friction points and iterate on the design immediately.
• Cross-Functional Execution: Bridge the gap between Product, Sales, and Engineering. You make sure everyone is aligned on the "What" and the "Why."

Requirements

• Background: 1–3 years of experience in a high-growth startup, VC, or a product-led role. A background in Design or Product Management is a huge plus.
• The "Hacker" Mindset: You enjoy solving problems from first principles rather than following a playbook.
• Visual Taste: You have a high bar for design and can show a portfolio or examples of products/projects you’ve shaped.
• Resilience: You thrive in the ambiguity of the "0 to 1" journey.

Required Skills:

Qualification: PUC / Graduation

Experience: 0 – 3 Years

Shift: Day Shift ( 6 days Working ) 

Shift Timings: (10.00am to 6.30pm) 

Languages: English and Hindi + Any regional Language (Must)

Location: Banashankari 2nd Stage (Bangalore)

Immediate Joining - Only

Roles and Responsibilities:

1. Excellent Communication Skill in English.

2. Selling products and services using solid rebuttals to prospective customers.

3. Passionate for sales & high on energy level.

4. Enthusiastic & have zeal to perform

5. Should be comfortable for sales in voice process

Computer Operator duties and responsibilities

• Identifying and correcting file and system errors.
• Performing data processing operations according to a business production schedule.
• Performing backup procedures to reduce the risk of data loss.
• Maintaining computer equipment and inventory and organizing repairs as needed.

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code

Responsibilities

• Design, code, test and manage various applications
• Collaborate with engineering team and product team to establish best products
• Follow outlined standards of quality related to code and systems
• Develop automated tests and conduct performance tuning

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Minimum 5-7years of professional experience building web-applications
Strong experience in backend development
Strong experience in AI/Machine Learning development, Data Analysis/Processing
Experience in creating robust and secure REST APIs
Hands-on exposure to RDBMS like PostgreSQL, MySQL, MariaDB etc.
Proficiency with one or more programming languages from Java, Python, Node/JavaScript
Solid familiarity working with cloud and related technologies, AWS, GCP and Azure cloud environments
Ability to do very quick research in unknown technologies
Startup mindset, comfort with chaos and multi-tasking ability
Strong programming fundamentals in Data Structures, Algorithms
An eye for writing performance optimum code in any tool set