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Reservation Executive
Reservation Executive
StayVista's logo

Reservation Executive

Ekta Lodaya's profile picture
Posted by Ekta Lodaya
0 - 4 yrs
₹1.5L - ₹2.6L / yr
Mumbai
Skills
Front office

● Responsible for ensuring seamless guest experience.

● Take ownership of guest issues and follow problems through to resolution.

● Make decisions that are in the best interest of the company and the guests.

● Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.

● Provide guidance or assistance during the stay, post-booking to check-out, grievance handling, and provide

timely solutions.

● Ensuring timely collection of feedback post guests' stay.

● Reporting any damage of the property to the property operation team.

● Ensure closing of current guest tickets before next arrival.

● Ensure collection of extra payments during the stay.

● Keep up with the industry’s developments and apply best practices to the areas of improvement.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About StayVista

Founded :
2014
Type :
Product
Size :
100-500
Stage :
Profitable

About

Book luxurious holiday homes for your vacation. StayVista provides you comfortable villas and holiday homes in your favorite holiday destination

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Connect with the team

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Ekta Lodaya
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Poorva Tari

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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