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Technovert is not your typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place.
Our clients find us at our best when we are challenged with the toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more.
Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that deliver unparalleled performance with a holistic approach in the Technology Arena.
Responsibilities:
As a Senior UX Designer, you would be responsible to drive the UX process to deliver high-quality software/product designs and coordinate with the other UX and UI designers to see these designs come to life.
The role involves extensive interaction with the customers to understand their needs and pain points and to be able to show empathy and build designs that exceed the needs.
Must-Have:
- A Curious Mind
- Empathy and Intuition
- Strong Analytical Skills
- Strives to understand the problems before thinking of a solution
- Language
- Typography
- Design and UX architecture
Nice to Have:
- Product Design Experience
- Strong grasp of design systems
- Knowledge of one or more of Figma, Adobe XD, Sketch
Qualification:
- Any graduate.
- 3+ years of user experience design experience.
- Excellent written and communication skills.
We all know what are designs, but yet to face that WOW Design, if that can be brought to us by you then apply now!
Key responsibilities
- Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
- Meeting planned sales goals.
- Setting individual sales targets with the sales team.
- Tracking sales goals and reporting results as necessary.
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing on lead generation.
- Developing your sales team through motivation, counselling, and product knowledge education.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Identify emerging markets and market shifts while being fully aware of new products and competition status
Key skills and experience required
- Bachelor’s / Master’s Degree in relevant field.
- Freshers with Good communication and Interest in sales are welcome.
- Experience in planning and implementing sales strategies.
- Experience in Lead generation, email marketing, excel would be preferred.
- Experience managing and directing a sales team.
- Excellent written and verbal communication skills.
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
Job Description:
As a Backend Developer, you will:
- Implement server-side logic to ensure high performance and responsiveness to requests from the front-end.
- Integrate machine learning models for fraud detection, enhancing the security and reliability of our applications.
- Manage database operations, ensuring the integrity, security, and efficiency of data storage and retrieval.
- Collaborate with cross-functional teams to develop and maintain scalable, robust, and secure applications.
Responsibilities:
- Development of all server-side logic, definition, and maintenance of the central database.
- Ensuring high performance and responsiveness to front-end requests.
- Integrating data storage solutions, including databases, key-value stores, blob stores, etc.
- Implementing security and data protection measures.
- Integrating machine learning models for advanced data processing and analysis.
Key Performance Indicators (KPI) For Role:
- Quality and efficiency of backend systems developed.
- Effectiveness in integrating and deploying machine learning models.
- Database performance and security measures.
- Positive feedback from team members and stakeholders.
- Adherence to coding standards and best practices in backend development.
Prior Experience Required:
- Minimum 3+ years of backend development experience.
- Proficient in Node.js or Python (especially Django and Flask frameworks), or/and Go.
- Strong database management skills with both SQL and NoSQL databases.
- Experience in integrating and deploying machine learning models for real-world applications, specifically for fraud detection is highly desirable.
- Familiarity with RESTful API development and microservices architecture.
- Good understanding of asynchronous programming and its workarounds.
- Experience with cloud services (AWS, Azure, GCP) and serverless architectures.
Location:
Hyderabad
Collaboration:
The role involves close collaboration with frontend developers, data scientists, and project managers to ensure the seamless integration of backend services with front-end applications and data analytics models.
Salary:
Competitive, based on experience and market standards.
Education:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
Language Skills:
- Strong command of Business English, both verbal and written, is required.
Other Skills Required:
- Strong analytical and problem-solving skills.
- Proficient understanding of code versioning tools, such as Git.
- Ability to design and implement low-latency, high-availability, and performant applications.
- Knowledge of security compliance and integrated security protocols.
- Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
- Experience with containerization technologies (Docker, Kubernetes) is a plus.
Other Requirements:
- Proven ability to work in a fast-paced, agile development environment.
- Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
- A portfolio showcasing successful backend projects.
KEY RESPONSIBILITIES:
Sales function:
* Acquisition of New Clients
* Responsible for business development for General Insurance products including Mediclaim, Asset, Fire, Liability, Engineering, Marine, etc.
* Create and execute strategies to explore new potential markets and retain existing clients.
* Driving Sales team for Initial contact for Enquiries / RFQ/Mandate Letters.
* Giving a clear understanding of the pricing and features of the product and their impact on profitability.
Relationship management
* Handling corporate customers and maintaining excellent relationships with them.
* Leveraging on the relationship with corporate and focusing on closures.
* Liaisoning with insurers and TPA to provide better services and quotes to clients.
Other Functions:
* Coordinating with HR & Finance for Corporate Data.
* Administering guidelines in terms of documentation while policy issuance and claims servicing
* Tracking of competitor activities to understand the market trends and take proactive actions.
* Analyzing their risk portfolio, suggesting ways forward to mitigate losses and maintain a healthy bottom line.
Personal Skills
* At least 3-10 years of experience in B2B sales and customer-facing role
* Very strong written and verbal communication
* High customer empathy
* Strong problem solver,
* Ability to work with cross-functional teams to resolve issues
. Experience in outbound prospecting, cold calling, and managing sales pipeline
* Previous experience mainly in hunting, new client acquisition, and sales closures
* Experience having sold to Founders, CHROs & CFOs is a plus
* Consistently meeting assigned sales targets
* Strong spoken and written communication skills in English
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Create Presentations for various occasions.
Create responses to RFPs/RFIs
Create content for Web
Manage social accounts
Working closely with Sales to ensure successful closure of the sales process
Liaising with Product Managers to provide feedback from clients about product requirements
Keeping abreast of market trends and product & competitor landscapes
Skills
- Leadership and communication skills
- Very skilled at MS office applications like Word, Excel, Powerpoint
- Presentation skills
- Excellent writing skills and flair
- Interest in and understanding of the industry – often a technology-related one
- Ability to research and keep on top of industry developments
- Influencing and negotiation skills
- Aptitude for time management and organisation
- Problem-solving ability.
• Ideal candidate should have knowledge on new automation tools and guide others on the same.
• Experience in developing BDD and TDD automation framework.
• Hands-on experience in test automation, performance testing and API automation testing.
• Proficiency in at least one programming language, preferably Java, JavaScript/TypeScript.
• Experience with cloud (AWS/Azure) and Continuous Integration CI/CD using Jenkins.
• Knowledge of Agile methodologies and coordination with onsite/offshore teams.
• Strong verbal and written communication skills.
• Expertise in test automation frameworks like TestNG or JUnit.
• Experience with tools, languages, and databases such as Jenkins, SQL, and Selenium.
• Ability to think outside the box and come up with creative solutions.
• Quick learning capability for new tools and technologies.
• Designing the initial test automation architecture for applications that cross multiple platforms and
technologies.
• Analysis of test results and reporting on the quality and effectiveness of the automation testing process.
BASIC QUALIFICATIONS
- At least 8+ years of IT experience most of which will have been in helping the design and implementation of the software suite/module.
- 2+ years on any Cloud Platform (AWS, Azure, Google etc).
- Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field.
- Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
- Strong programming skills in Java.
- Strong hands-on experience in integrating multiple databases like Oracle, SQL Server, PostgreSQL etc.
- Deep hands-on experience in the design, development and deployment of business software at scale.
- Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Leading/Involved in highly-available and fault-tolerant enterprise and web-scale software applications.
- Experience in performance optimization techniques
- High end Troubleshooting and Communication skills.
- Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
PREFERRED QUALIFICATIONS
- Implementing experience with primary AWS services (EC2, ELB, RDS, Lambda, API Gateway Route53 & S3).
- AWS Solutions Architect Certified
- Experience in programming languages like Java/Python.
- Demonstrated ability to think strategically about business, product, and technical challenges
- Integration of AWS cloud services with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP etc.
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.).
- Extended travel to customer locations may be required to sell and deliver professional services as needed
• Experience with Advanced SQL
• Experience with Azure data factory, data bricks,
• Experience with Azure IOT, Cosmos DB, BLOB Storage
• API management, FHIR API development,
• Proficient with Git and CI/CD best practices
• Experience working with Snowflake is a plus
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition




