Cassandra DBA

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
• React
• SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack 

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more! 

Job Brief:

We are looking for a C# .Net Developer with experience as Full Stack Developer to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment. You should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

·       Work with development teams and product managers to ideate software solutions.

·       Design client-side and server-side architecture

·       Build the front-end of applications through appealing visual design.

·       Develop and manage well-functioning databases and applications.

·       Write effective APIs.

·       Test software to ensure responsiveness and efficiency.

·       Troubleshoot, debug and upgrade software.

·       Create security and data protection settings.

·       Build features and applications with a mobile responsive design.

Requirements:

·       Proven experience as a Full Stack Developer

·       Experience in .Net, MVC framework

·       Experience developing desktop and mobile applications.

·       Proven experience in UI development with strong concepts in HTML, CSS, JavaScript

·       Strong command on API Development

·       Familiarity with databases- SQL, SQL Server DB

·       Knowledge of JavaScript frameworks (React, Angular, Node)

·       Problem Solving and Logical building.

·       Good to have- Knowledge in Azure Logic Apps, Azure, Azure function app.

Technical Skills: HTML, CSS, React, C#.Net, API, JavaScript, Full Stack, SQL

Roles and Responsibilities :

• Handling inquiries to get quotations from the vendor and closing it by generating the purchase orders.
• Coordinating and negotiating with vendors to get the most cost effective quotations.
• Procure products at negotiated rates from vendors
• Researching new prospective brands and affitating with them for new business
• Establish and maintain relationships with industry influencers and key strategic partners
• Preparing proposals for the clients based on their respective inquiries. Utilizing excel to keep the dashboard off inquiries, quotation, purchase orders, payments & deliveries.

Key Skills required

• Excellent communication, presentation and leadership skills
• Sound knowledge of MS - Office
• Outstanding organizational and time management skills
• Aptitude in presentation and public speaking
• Attention to details Critical thinker and analytical problem solver

Required Skills:

● Expert in Python, with knowledge of at least Django (More web frameworks are a plus)

● Familiarity with some ORM (Object Relational Mapper) libraries

● Able to integrate multiple data sources and databases into one system

● Understanding of the threading limitations of Python, and multi-process architecture

● Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)

● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (is a plus)

● Understanding of accessibility and security compliance

● Knowledge of user authentication and authorization between multiple systems, servers, and environments

● Understanding of fundamental design principles behind a scalable application

● Familiarity with event-driven programming in Python

● Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Proficient understanding of code versioning tools

● Knowledge of application deployment process and server set up

● Integration of data storage solutions

Responsibilities:

● Owning one or more of the web services; adding new features, resolving bugs, and refactoring/ improving code base.

● Design and implementation of low-latency, high-availability, and performant applications

● Translating product requirements into functional, maintainable, extensible software that is in-line with company objectives.

● Good knowledge of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, & agile development.

● Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users

● Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products

● Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions

● Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department

● Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers

● Drive continuous improvement of software quality, CX and maintainability of features

● Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team

Position – Software Engineer

Essential Job Functions:

• Develop code for system changes or new modules within company and architecture according to specifications and standards
• Participates and contribute in formal and informal code reviews
• Prepares and executes accurate unit test plans, test data, and test modules and scripts
• Documents code changes and unit test results per Best Practices
• Performs production support and troubleshooting and maintenance (defect resolution)

Required Skills:

• 3-6 years of hands-on experience
• Expert level understanding of all phases of SDLC, preferably with Agile methodology.
• Strong coding experience with Java, J2EE, SQL. Strong experience in java frameworks, especially spring framework.
• Solid experience developing with SQL queries, stored procedures, views and triggers for Oracle databases.
• Understanding of multi-tier architecture, Web based development, and Services Oriented Architecture. Experience coding REST and SOAP services.
• Excellent communication (verbal and written) and interpersonal skills. Able to step into complex situations and take responsibility.
• Solid knowledge working with version control systems like bitbucket and build tools like maven.
• Strong problem solving and conflict resolution skills.

Preferred Skills:

• Able to guide junior developers.
• Ability to learn and master internal frameworks quickly.
• Deep knowledge in writing complex unit tests.
• XML and knowledge of generating Java data binding code from XSDs
• Knowledge of Tomcat, WebSphere, WebLogic and IBM MQ
• Experience with Agile methodology.

About CapitalCloud, A Bottomline Company:

Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate, and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation, and optimization of working capital.

Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing, and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies.

Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer

Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer.

• Working closely with the Product Manager to create wireframes and visuals for web and app
• Conceptualizing and designing of merchandise

Desired Candidate Profile

• 1-3 years of experience in Graphic Designing
• Proficiency in design software like Adobe Photoshop, Adobe Illustrator, Adobe XD and Figma
• Understanding of UI & UX design
• Experience in merchandise designing