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About us:
Hiver offers teams the simplest way to offer outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:
As a Senior Staff Engineer at Hiver, you will play a pivotal role in shaping the future of our platform and technology landscape. You will operate as a senior technical leader — driving architectural strategy, establishing engineering excellence across teams, and influencing product direction at scale.
Hiver processes over 5 million emails daily for thousands of active users — and as we continue to grow rapidly, you’ll lead efforts to build highly scalable, intelligent, and resilient systems that power this growth. This is a hands-on and strategic role where you will architect complex systems, mentor other Staff Engineers and Technical Leads, and champion technical innovation across the company.
What you will be working on?
Strategic Technical Leadership
- Define and evolve Hiver’s technical architecture and long-term technology roadmap in alignment with business strategy.
- Lead architectural design reviews and ensure coherent technical direction across multiple product and platform teams.
- Partner with senior leadership across all functions to make strategic build vs. buy, scale vs. optimize, and AI adoption decisions.
- Drive technical vision-setting for next-generation AI-driven capabilities across the product suite.
AI and Systems Architecture
- Design and scale advanced Generative AI and Machine Learning solutions integrated with Hiver’s core workflows.
- Build frameworks to improve system scalability, resilience, and observability for high-throughput email and data processing.
- Ensure architectural decisions are guided by performance, maintainability, and cost efficiency principles
Engineering Excellence & Mentorship
- Set and enforce engineering-wide standards for system design, code quality, and technical documentation.
- Mentor and coach Staff Engineers, Tech Leads, and Senior Engineers, helping them grow as system thinkers and problem solvers.
- Act as the final technical reviewer for complex or high-risk projects, reducing uncertainty and ensuring timely delivery.
- Build a culture of engineering excellence that values clarity, simplicity, and accountability.
Cross-Functional Influence
- Collaborate closely with Product, Data, and Design teams to translate business goals into technically feasible and scalable solutions.
- Drive consensus and alignment on key architectural trade-offs across multiple teams and stakeholders.
- Lead post-incident reviews and proactively drive initiatives that improve system reliability and developer productivity.
Innovation & Technical Thought Leadership
- Champion emerging technologies — AI, automation, data analytics — to create business leverage.
- Promote a culture of continuous innovation, experimentation, and learning within engineering.
- Represent Hiver’s engineering excellence in external forums, conferences, and open-source communities.
What we are looking for?
- 12+ years of total experience in software engineering with at least 5+ years in architecture or technical leadership roles.
- 3+ years of experience leading Staff-level in large-scale distributed systems.
- Extensive expertise in AI/ML (including Generative AI), with a deep understanding of model lifecycle management and deployment.
- Proven experience architecting high-availability, large-scale SaaS platforms in cloud environments (AWS, GCP or Azure).
- Strong foundation in Python or Java, object-oriented design, and system performance optimization.
- Advanced understanding of distributed systems, data architecture, and event-driven design patterns.
- Experience managing technical strategy and decision-making across multiple teams or product areas.
- Demonstrated ability to navigate ambiguity, build consensus, and influence without direct authority.
- Passion for mentoring and developing senior engineering talent and shaping engineering culture at scale.
Job Location : only Indore(M.P) candidates need to apply( Now it can be work from home but as soon as locked down over it will be work from office)
Experience : 6 months to 3 years
Roles and Responsibilities:-
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1) Expertise in api and backend development
2) Must have Expertise in rest api and database mongo db and mysql , admin panel, backend.
3) Must have expertise in writing queries , Performing crude operation, GET, POST, JOIN, Rest api development etc,
4) Immediate joiner
***
Interested candidate who meet job criteria only need to apply.
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Company name : Logical SoftTech
- Discussing the project aims with the company requirement and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on Company feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Job Responsibilities
- Expert knowledge of Web Application Development using PHP6 onwards.
- Excellent knowledge of HTML, CSS, JavaScript and jQuery.
- Must know at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
- Knowledge of CMS platforms like WordPress, Joomla, Drupal etc. will be an added advantage.
- Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc. will be an added advantage.
- Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
- Strong Interaction and Design Sense
- Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
- Comfortable with Linux / Unix based operating system, SQL and Script Programming.
- Experience in Designing & Developing Database in MySQL is a MUST.
- Setting up server, Pipelines and deployment knowledge will be a plus
- Proficient understanding of code versioning tools, such as Git
Required Skills
- Willingness to learn, highly motivated.
- Fully comfortable in using English. Both in writing and speaking.
- Not afraid to learn new tech stack.
Desired Skills
- 1-6 years of experience in Web Development.
- Candidates with a Lesser Notice period would be preferred.
Candidates who can join immediately would be preferred.
Note: If you are willing to apply on the above post kindly add web links of your work in the resume.
- Analyzing website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
- PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Relevant Experience
3 to 10 years
Job Description and Key Skills Required:
- Hands-on with any of the programming languages like NodeJS/ExpressJS, Python, Java, Php or any.
- Design and create efficient RESTful API endpoints for both internal and public consumption
- Strong understanding of database technologies such as MySQL, Postgress, Oracle , relational Database.
- Work closely with front end developers to understand required data model
- Comfortable deploying applications on AWS, and have a strong working knowledge of EC2, RDS and S3.
- Must understand overall system design, architecture , improve design and implement new processes.
- Strong understanding of sessions, cookies & local storage is must.
- Experience with in memory databases like redis basic, Memcache
- Independently think of solutions to complex requirements; possess exceptional logical skills.
- Analyse current products in development, including performance, scalability, diagnosis and troubleshooting.
- Work with the existing framework and evolve it by building reusable code & libraries
- Search and introduce new software related technologies, processes and tools.
- Bonus: You're fluent with React.
- Bonus: Interested in full-stack development.
- Bonus: Any experience of iOS/Android mobile development.
- Bonus: Experience with CI servers such as Jenkins, Travis or similar types
- Bonus: Experience with web server like Nginx
- Strong understanding of PHP back-end development, including creating WordPress themes and plugins plus customizing them.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- Proficient understanding of code versioning tools (such as Git, SVN, and Mercurial)
- Experience building user interfaces for websites and/or web applications
- Experience designing and developing responsive design websites
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers












