11+ Tutoring Jobs in Bangalore (Bengaluru) | Tutoring Job openings in Bangalore (Bengaluru)

### Responsibilities:

* Collaborative Development:

 - Work closely with Product, UX/UI, and Backend teams to design, build and extend consumer facing products, platforms, and features.

* Reusable Components:

 - Develop reusable iOS software components for our platform, ensuring modularity and maintainability.

* Continuous Integration and Delivery:

 - Collaborate with QA to implement CI/CD pipelines for automated and manual testing, ensuring app releases maintain high standards.

* Performance Monitoring:

 - Monitor the performance of live apps, continuously improving code quality and user experience.

* Innovation and Evaluation:

 - Stay updated with new mobile methodologies and technologies, evaluating their potential integration into our development process.

### Requirements:

* Proven Experience:

 - Demonstrated experience in developing mobile applications, specifically on the iOS platform using Swift.

* Modern Development Practices:

 - Up-to-date knowledge of modern iOS programming paradigms and experience with native app development.

* API and SDK Expertise:

 - Experience in API design, SDK architecture, and the mobile software lifecycle development practices.

* UX/UI Design:

 - Strong exposure to UX/UI design with experience in creating intuitive apps with pixel-perfect interfaces.

* Computer Science Fundamentals:

 - Solid understanding of algorithms and data structures.

* Methodologies:

 - Familiarity with SDLC and Agile methodologies.

* Startup Experience:

 - Prior experience working in a startup environment is a plus.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Location: Kaikondrahalli, Bangalore

Position Type : Fulltime 

Employee Value Proposition: 

1. Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

2. Employees get free lunch and snacks. 

3. Monthly reward and recognition to outstanding performers. 

4. Employees get promotion every 6 months basis performance

5. Outstanding performers can qualify for promotion every quarter.

6. Employee can get promoted up to 4 times in a year. Every promotion results in change of designation and increase of salary .

7. Accelerated career growth of employees and one can become UH in another 3 months time)

8. Regular team parties and Annual Day outing for all employees.

Qualification / Education and other Requirements:

1. Education- Any Post Graduate (MBA,PGDM ,M.Te ch/M.COM/M.A etc with 0-1 yrexp.)

2. Excellent verbal and written communication.

3. Good Interpersonal skills, numerical and analytical ability.

4. Decision making skills. 

5. Language required: English & Hindi (mandatory), Kannada/Tamil/Marathi/Telugu (optional)

6. Proficient in MS-Office (Excel, Word).

7. Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

8. Comfortable with working 6 days a week and the week off will be on weekday. 

**Laptop with webcam and good speed Internet connection is a must**

About the company http://nobroker.com/" target="_blank">NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 85 lakh customers, it has grown 10X in last one year. With three rounds of funding of $151 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ employees.

Role and Responsibility – Sales Executive

1. Identifies business opportunities by identifying prospects. 

2. Sells products by establishing contact and developing relationships with prospects recommending solutions.

3. Outbound calling on data collected through lead generation activities / secondary data sources.

4. Daily follow-ups on older leads and work on new leads.

5. Maintains quality service by establishing and enforcing organization standards.

6. Must be energetic, well-spoken, and eager to close sales deals and generate revenue for the organization. 

About Training- Training will be provided for initial few days for an employee to understand end to end process.

Role: Java developer

Location: Gurgaon 

Exp-3-5 yrs

Description:

1. 3+ years of Coding and development experience
   2. Hands on technical experience in must have technical requirements.
   3. Strong working knowledge of Developing, Designing and implementing large scale enterprise applications.
   4. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills.
   5. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers.
   6. Knowledge of Agile process
   REQUIRED TECHNICAL SKILL SET
   Must have: AWS, Java, J2EE, Angular, React, Javascript, Spring MVC, Webservices (REST), Servlets, Hibernate
   Nice to have: EXTJS, JBoss Drools Rules Engine, JQuery
   RESPONSIBILITIES
   1. Analyses and evaluates detailed business and technical requirements.
   2. Codes and maintains complex components of information systems.
   3. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results.
   4. Ensure code quality by performing technical design and code reviews
   5. Perform integration via Services/Batch with external and internal systems; develop presentation, business/application services and persistence components
   6. Module level ownership and ensure that any development that occurs in that module is as per the agreed solution.
   7. Profiling & Performance turning of Javaapplications