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Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.
100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.
The world’s largest provider of customer experiences to North American consumers.
We Serve More than 200 Major Clients Worldwide, Including:
- 4 of the top 5 wireless providers
- 4 of the top 8 healthcare companies on the Fortune 500
- 4 of the top 10 banks on the Fortune 500
- 5 of the world’s largest retailers
- 4 of the top 10 largest car manufacturers
- 10 of the top 20 regulated utility companies
- 3 of the 5 largest technology companies
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
- Freshers to 5yrs of experience with Customer Support *
- Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.
At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.
- Job Category
- Customer Experience
- Posting Date
- 10/01/2025, 11:42 AM
- Locations
- Pritech Park SEZ Block12, IN
- Apply Before
- 10/06/2025, 11:42 AM
- Job Schedule
- Full time
- Job Shift
- Night
React.js
NodeJS (Node.js)
Express
MongoDBJob Summary:
As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining robust full-stack applications using MongoDB, Express.js, React.js, and Node.js. With 5+ years of experience, you’ll work closely with cross-functional teams to deliver secure, performant, and user-friendly solutions.
Key Responsibilities:
- Build end-to-end web applications using the MERN stack
- Write clean, maintainable, and efficient code
- Integrate RESTful APIs and third-party services
- Optimize applications for maximum performance and scalability
- Collaborate with product, QA, and DevOps teams throughout the SDLC
- Participate in code reviews, troubleshooting, and improvement initiatives
Required Skills & Qualifications:
- 5+ years of experience in full-stack development with MongoDB, Express, React, and Node.js
- Strong JavaScript/TypeScript skills (ES6+)
- Solid understanding of RESTful APIs, MVC architecture, and microservices
- Experience with Git and Agile methodologies
- Familiarity with responsive UI/UX best practices
Preferred Skills:
- Exposure to cloud platforms like AWS or Azure
- Experience with CI/CD pipelines and testing frameworks like Jest or Mocha
- Familiarity with containerization tools like Docker/Kubernetes
NodeJS (Node.js)
Angular (2+)React.js
React Native
.NET
C#Responsibilities:
- Ensure the quality of architecture and design of systems.
- Functionally decompose complex problems into simple, straight-forward solutions.
- Analyze and improve data quality and metrics.
- Fully and completely understand system interdependencies and limitations.
- Leverage knowledge of internal and industry in design decisions.
- Assist in the career development of others, mentoring on advanced technical issues and helping managers guide the career growth of their team members.
- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
- Skilled in translating high level abstract business requirements into software design, designing systems specifications, standards, and programming
- Contribute to Architectural blueprints and Design for the software solutions
- Mentor team on engineering best practices such as writing clean code, designing scalable, reliable and performant software solutions, set and ensure compliance to software quality standards etc.
- Be a role model for the team with innovative thinking, passion for continuous learning and contributions to the project.
Qualifications, Skills & Experiences
- BE / B.Tech /M.Tech in Computer Science or a related field
- Minimum 7+/5+ years of experience building large scalable systems
- Minimum 2+ years of recent experience in building products on cloud is a plus
- Knowledge of asynchronous programming and WebAPI development is required
- Knowledge and awareness of cloud/ application security is must (OWASP at the minimum)
- Strong knowledge in OOPS with C#, .Net(or Java) with SQL Server or any RDBMS
- Strong experience in architecting and building multi-threaded, distributed systems.
- Strong knowledge of data structures, algorithms, and designing for performance.
- Ability to achieve stretch goals in a highly innovative and fast paced environment.
- Extensive experience of mentoring junior engineers to success.
- Experience with Microservices Architecture is a plus
- Working knowledge of CI/CD pipelines and AWS/Azure cloud services is plus
- Hands on experience of building products for unix systems in addition to windows is a plus
- Excellent Communication
Java
Spring BootYou will:
- Be actively involved in strategic direction and product decisions.
- Architect and design new services and features
- Be the go-to person for debugging performance issues on the platform and customer environments
- Dive deep into open source data engines and work on optimizing their performance.
- Design, build, and maintain low latency APIs.
- Mentor and guide the engineering team on best practices and software architecture
- Work closely with our customers and sales teams on a regular basis to carve out new features and use cases
- Develop services that will be consumed by frontend and solution engineers.
You need:
- 12+ years of strong development experience in one or more general programming languages. JVM (Java, Scala, Kotlin) or Golang
- Strong Computer Science fundamentals in data structures, algorithm design, and problem-solving.
- Strong distributed systems knowledge, and experience shipping enterprise software
- SQL mastery and overall experience working with Data storage and retrieval systems
- Organized, thorough, and detail-oriented
Good to have:
-
Contribution to open-source projects.
- Background in enterprise software
- JVM performance tuning and debugging
React.js
Javascript
HTML/CSS
Redux/Flux
Angular (2+)GaragePlug Inc (US, Bangalore)
GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.
Position: UI Developer (Angular/Ionic) Looking for a dynamic go-getter attitude UI developer with at least 1 year of product development experience in building great UI & strong logic with neat code.
Responsibilities
1. Product design and development
2. Work on different areas of the platform
3. Build, optimise and enhance the UI performance
Requirements
1. 1+ years of experience in product development
2. hands-on experience with Angular 2+, Ionic 3+ is a must
3. Should be hands-on in working with RESTful web services within web/mobile applications
4. Should be comfortable working with git, Jira
5. Should enjoy hacking things together to create a proof of concept, but always good at quality production code
6. Capable of executing tasks with minimal guidance
7. Excellent aptitude and analytical skills
Location Remote/Bangalore
Apply through this link
https://garageplug.freshteam.com/jobs/rv_hPGmIhF0-/junior-ui-developer-angular-ionic
PythonNodeJS (Node.js)Javascript
Django
Vue.jsAbout the company:
Saara is a fast-growing, Techstars backed E-commerce returns reduction and automation startup. We use AI/ML to not only help e-tailers be successful but also save the environment by reducing returns.
Overview:
We are currently looking to hire sharp Software developers who are passionate & excited to learn. This position is part of our engineering team.
Responsibilities
- As a Software developer, you will design and implement multi-tier (DB, services, and web) software applications, and document, test, fix and enhance systems when needed.
- In your agile team, you will closely work with other engineers, your manager and create solutions that meet business requirements.
- You will spend most of your time developing clean code with limited abstraction. You will constantly work to learn new technologies and improve your skillsets.
Requirements :
- 3-6 years of experience preferably in the e-commerce solution domain
- Good Knowledge of Python, Node.js, MySQL/Mongo, Javascript, HTML5, CSS3.
- Expertise in at least one JavaScript framework such as Vuejs, Angularjs or reactjs, etc.
- Must have experience in Django/Flask framework along with Microservices
- Must have good experience in writing SQL queries and optimization.
- Working knowledge of code repositories like Gitlab/Bitbucket.
- Should have the ability to use well-known design patterns to plan implementations or refactor existing solutions.
- Must have a good understanding of RESTful best practices
- A plus if you have worked with diverse data sources especially the NoSQL database.
- Knowledge of Azure/Aws is a must for server deployments.
- Knowledge of ML is added advantage.
- Good colleges preferred.
- Startup experience preferred
PythonDjangoReact.js
FlaskJob Type: Full Time
Location: Permanent Remote / Bangalore / Thane
Skills: PYTHON, Django, Reactjs, Vue, Flask
Job Description
Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?
Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?
If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!
The Impact you will create in the Job:
- Build campaign generation services which can send app notifications at a speed of 10 million a minute.
- Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.
- Dashboards to show Real time key performance indicators to clients.
- Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.
- Use AWS products extensively across our services such as Kinesis Data Streams, Lambda, SQS etc. that form an integral part of our scalable and robust infrastructure.
- As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development, technical leadership, and seamless collaboration with all functions.
- You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
- You will get an opportunity to work with some of the best talent in the country while learning from various highly-functional teams in the company.
- Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
- You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle.
- Identify and improvise areas of improvement through data insights and research.
What we look for?
- 4-7 years’ experience in full stack Python development
- Very strong analytic and problem-solving skills
- Solid understanding of a relevant and globally supported framework- both front-end and back-end, if necessary, for example - Angular, React, Vue, or Django/Flask.
- Solid understanding of engineering best practices, continuous integration, and incremental delivery.
- Proven experience on design and implementation of the overall web and database architecture and updated knowledge on the latest practices and associated versions.
- Ensuring the entire stack is designed and built for speed and scalability.
- Familiarity with RESTful API design.
- Knowledge of continuous integration and deployment.
- Familiarity with Server management and deployment on AWS/GCE.
- Sound knowledge of CSS pre-processors, bundlers, and associated languages/syntaxes/libraries like Sass, Less, and webpack
- Experience implementing testing platforms and unit tests.
What’s in it for you?
- Immense growth, continuous learning and deliver the best to the top-notch brands
- Work with some of the most innovative brains
- Opportunity to explore your entrepreneurial mind-set
- Open culture where your creative bug gets activated.
If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!
So let’s converse! Our inquisitive nature is all keen to know more about you.
JavascriptAngular (2+)
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