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Business Analyst
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Business Analyst

Deeksha M's profile picture
Posted by Deeksha M
7 - 10 yrs
₹15L - ₹25L / yr
Bengaluru (Bangalore)
Skills
Business Analysis
skill iconData Analytics
Project Management
About the Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:

We are looking for a Business Analyst with strong organizational and planning skills and a proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs.

Business Analyst Qualifications / Skills:

  • Able to exercise independent judgment and take action on it.
  • Excellent analytical, and creative problem-solving skills
  • Excellent listening, interpersonal, written, and oral communication skills
  • Logical and efficient, with keen attention to detail
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment.
  • BE, MBA Preferable.

Responsibilities:

  • Data analysis 
  • Business Insights 
  • Leadership 
  • Influence 
  • Strategy 
  • Problem structuring 
  • Project management
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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Wolken Software

Founded :
2011
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Wolken Software started with a passion to bring excellent service support within the reach of every company. Every member of the team is determined to bring innovation to the realm of service delivery and put a smile on your customer's face. Wolken Software saw its initiation in 2011 as a privately held software company with offices in Cupertino, CA and Bangalore & Mumbai, India. We set out to help modern organisations transform their relationships with customers and employees with out-of-the-box, configurable and scalable Enterprise Service Cloud for Internal (ITSM, HR Case) and External (Customer Service) solutions deployed on the cloud or on-premise.
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Connect with the team

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Sanjay Gowda
Profile picture
Deeksha M
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Kavya Hegde
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Aishwarya R Hegde

Company social profiles

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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