Salesforce Developer

We are seeking a skilled and proactive Remote Printer Support Technician to join our U.S. support operations. You will assist our customers across the United States by diagnosing and resolving printer-related issues (HP, Canon, Epson, etc.) via remote tools and coordinating field service as needed.

This is a full-time position based in India, and you'll be working during U.S. time zones (EST/PST shifts). Ideal for someone with previous BPO, helpdesk, or remote support experience.

Key Responsibilities:

• Handle incoming support tickets and resolve issues with HP, Canon, Epson printers.
• Troubleshoot common printer issues such as connectivity problems, print quality, firmware errors, and hardware alerts.
• Use remote desktop tools to assist customers.
• Guide clients through setup, driver installation, and network printing configuration.
• Document issue resolution steps in helpdesk systems (Zoho Desk/Freshdesk).
• Escalate hardware failures to our on-site U.S. field technician partners.
• Maintain high first-time resolution and customer satisfaction scores.
• Stay up to date with printer firmware, driver updates, and error codes.

Strong knowledge of HP, Canon, Epson printers (LaserJet, Inkjet).

Experience in remote tech support/helpdesk (1–3 years preferred).

Comfortable working during U.S. night shifts.

Strong verbal and written English communication skills.

Familiarity with ticketing tools (Zoho, Zendesk, Freshdesk).

Experience with remote troubleshooting tools

Basic knowledge of Windows OS & iOS, drivers, printer configuration.

Self-motivated, proactive, and reliable in meeting SLAs.

A+ or N+ certification or similar IT support credentials.

Previous experience in international (U.S.) support processes.

Familiarity with networking (IP printing, router setups).

Work directly with a U.S.-based team

Be part of a growing tech services company with global clients

Opportunities to grow into IT support, team lead, or product operations roles

Job Description: Full Stack Developer Company: Arroz Technology Private Limited CTC: 5 LPA

Location : Bangalore (Onsite)

Responsibilities:

- Design and develop scalable and high-performance web applications using the

MERN (MongoDB, Express.js, React.js, Node.js) stack.

- Collaborate with cross-functional teams to gather requirements and translate them into high-level designs.

- Write clean, reusable, and well-structured code following industry best practices and coding standards.

- Mentor and guide junior developers, providing technical expertise and promoting Professional growth.

- Conduct code reviews and provide constructive feedback to ensure code quality and adherence to standards.

- Collaborate with frontend and backend developers to integrate components and ensure smooth data flow.

- Work with UI/UX designers to implement responsive and user-friendly interfaces.

- Stay updated with the latest trends and advancements in full-stack development technologies.

- Work in a 10 AM to 6 PM, six-day office role, maintaining regular attendance and punctuality.

Required Skills and Qualifications:

-Strong proficiency in MERN (MongoDB, Express.js, React.js, Node.js) stack development.

-Experience with Redux or similar state management libraries.

-Solid understanding of front-end technologies such as HTML, CSS, and JavaScript.

-Proficiency in RESTful API development and integration.

-Familiarity with version control systems like Git and agile development methodologies.

-Good problem-solving and debugging skills.

-Excellent communication and teamwork abilities.

-Bachelor's degree in Computer Science or a related field (preferred).

Join Arroz Technology Private Limited as a Full Stack Developer and contribute to the development of cutting-edge web applications. This role offers competitive compensation and growth opportunities within a dynamic work environment. 

We are Hiring Business Development executive (IT) for an IT company dealing in Saas products.

Education - graduation / MBA prefer

Experience required 5 years ( B2B, Saas, concept selling )

location - DELHI

Responsibilities:

1. New Business Development:

o Lead new business development for a specific region/industry.

o Create cross-sale and upsell opportunities with the existing client base in the region/industry.

o Identify challenges pertaining to the procurement function of existing & new clients and suggest possible solutions, thereby creating cross & new selling opportunities.

2. Lead Generation and Prospecting:

o Build leads & prospects through references, LinkedIn connects, and social networks.

o Pursue leads created by the Internal Sales team.

3. Sales Presentations and Proposals:

o Develop and deliver sales presentations to clients.

o Create proposals, follow up on submissions, and close business.

4. Market Analysis and Strategy Development:

o Analyse market & client scenarios.

o Suggest strategies to effectively position the value propositions of the company.

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

Sales Growth Hacker

About the Company:

SaveIN is India’s first social finance based neo bank, that aims to offer unique financial products and services to its customers in a never seen before, fully digital avatar through its mobile app.

Founded by a group of experienced CXOs from Banking, Fintech, Consulting and Media, SaveIN is working towards disrupting the way Indians transact, bank and save money.

At present, SaveIN is offering a revolutionary, new to market, product that is digitizing the way individuals lend and borrow money, within their trusted contacts like family, friends and acquaintance. In due course, SaveIN aims to launch several other financial products and services in the personal finance and banking domain.

Our promise to you:

• We aim to hire the best of talent, passionate about the vision of SaveIN
• We aim to create an equal opportunity, open, challenging as well as rewarding environment to bring the best out of our people
• We are here to be a large, prosperous, profitable, and resilient organization so that we may serve our customers sustainably across economic cycles, we aim to achieve this in the most ethical and transparent manner possible
• Being compliant is not only an obligation, but a chosen way of life
• We would love to see you grow and are committed to do our best in contributing towards your success

About the role:

SaveIN is looking for a Sales Growth Hacker

You will be responsible for driving growth by Identifying new business opportunities, pitch company’s product and services and close these opportunities, manage these partnerships, plan monthly initiatives and sales targets to drive business objectives

Location: Gurgaon/ Work from home

Reporting: Founding member & COO

Key responsibilities:

• Define and execute Sales strategies in accordance with overall business objectives
• Following up new business opportunities and setting up meetings
• Able to develop and maintain broad and deep external partner relations with company partners
• To achieve sales targets by working with partners
• Address customer queries for key business processes
• Listen to the needs of the customer and share insights with product and marketing teams to help create and deliver solutions for customers
• Act as a product, domain and market expert through presentations & demo videos and onboarding videos to customers

Skills and competencies:

• Education: Graduate/Post-graduate with experience in Sales
• 2+ years of experience in Business Development/Partnerships
• Experience in B2C product/ mobile based product
• Past experience as a Banking/insurance RM can be an added advantage
• Entrepreneurial mindset with an ability to take complete ownership